Group Operations Lead - Abstractions JLL

10.0 - 14.0 years

0 Lacs

haryana

On-site

As a Lease Administration professional at JLL, you will play a critical role in delivering consistent and qualitative Lease Administration Abstraction services for our clients. You will lead a team responsible for managing the Abstraction aspect of Lease Administration and oversee the operational delivery of your team members. Your responsibilities will include recruitment, development, salary reviews, promotions, and day-to-day support, ensuring adherence to targeted KPIs and policies. You will also collaborate with internal stakeholders and contractors to drive continuous performance improvement and share best practices. In this role, you will be accountable for the highest qualitative delivery in Lease Administration. You will manage administrative and recruitment matters, act as a mentor to team members, and ensure the accuracy and timeliness of client abstractions. Additionally, you will be responsible for maintaining processes and procedures to comply with internal and external policies, resolving escalations, and encouraging teamwork and performance excellence. Your additional responsibilities will involve contributing to team meetings, maintaining respectful relationships with colleagues, managing regional business relations and stakeholder communication, and delivering excellent customer service. You will also be responsible for managing Abstraction staff, implementing start-up accounts, providing solutions for client needs, and ensuring strong leadership within the team. To succeed in this role, you should have impeccable expertise in lease administration, a minimum of 10-12 years of industry experience, strong attention to detail, knowledge of real estate leases and accounting, and the ability to prioritize work within tight deadlines. You should possess strong computer skills, project management skills, excellent communication skills, and the ability to manage a team effectively. If you are an avid reader, fast learner, critical thinker, and self-motivated team player with a strong sense of responsibility and accountability, this job is the perfect match for you. Join us at JLL and apply today to be part of our dynamic team.,

Posted 1 day ago

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