The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities The job roles and responsibilities are, ➢ Developing new and expanding existing Customer relationships by maximising customers business by suggesting appropriate acquisition channels leveraging social media and other forms of marketing to maximise clients customer’s reach.➢ Informs customers of new products or product enhancements to expand the relationship further.➢ Excellent people / Team Management skills.➢ Develop key metrics and reporting aids that accurately enable decision making and improvement.➢ Be a key point of contact for whatever team you are managing you are allocated and interact effectively with Senior Management in the pursuit of business goals.➢ Master the intricate details associated with each campaign such that a full accurate understanding of the task at hand is developed.➢ Build bridges with Agents and Team Leads garnering trust and loyalty, and inspiring them to higher levels of performance and career development.➢ Be instrumental in delivering improvements to team and process➢ Conduct staff performance reviews, assess needs, cost-benefit analysis and other operational strategy assessments.➢ Establish a high standard for productivity, quality, customer service as well as define user guidelines.➢ Develop company systems for customer interaction and voice response and control the implementation process.➢ Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures.➢ Aid human resources department in the recruitment process by interviewing potential hires and outlining clear job expectations.➢ Summarize, collect and analyze trends and data for regular performance reports.➢ Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.➢ Looking for candidates with experience in Google My Business & SEO. Qualifications The candidate should have the below skill sets, ➢ Proven work experience as a Manager➢ Minimum of 6 years experience entailing BPO and Product based environment functions.➢ A skilled communicator, with a target oriented mind set.➢ Adept at nurturing positive relationships that cooperate in delivering objectives.➢ Project Management and Six Sigma Certificates are a bonus.➢ Able to deliver and thrive in high stress environments.➢ History of turning around failing campaigns and improving processes.➢ Not a Yes Man but rather able to deliver real facts with clarity and find mutual ground to work on.➢ Ideally Software company history, Software services, and Customers Services as well as Sales Process experience. We offer * Great work environment and friendly team culture* Competitive Pay* Cab Facilities.* Medical Insurance. These vacancies are urgent. Immediate Interviews. !

Job Title: Staff Software Engineer/Lead Engineer Department: Development - Engineering Key Responsibilities ● Design, develop, and maintain backend systems using Node.js, Express, and TypeScript. ● Build and optimize scalable, low-latency RESTful APIs and GraphQL schemas. ● Design and optimize both SQL and NoSQL databases to ensure high performance and scalability. ● Implement tools for system reliability and performance. ● Integrate identity servers and manage authentication protocols. ● Utilize cloud services for efficient application deployment and infrastructure management. ● Work with frontend developers using React Native for seamless integration. ● Iterate on applications based on feedback and analytics. ● Maintain detailed technical documentation. ● Ensure high standards of code quality through code reviews, automated testing, and adherence to best practices. ● Participate in agile processes and communicate effectively with team members. What You Bring Must-Have: ● 5+ years in software development with a focus on backend systems. ● Proven expertise in Node.js and Express. ● Strong experience with TypeScript for building robust, maintainable code. ● Deep experience in building and optimizing scalable APIs (RESTful and GraphQL). ● Expertise in designing and optimizing SQL and NoSQL databases. ● Proficient in using tools to ensure system reliability. ● Experience with authentication and authorization protocols. ● Strong knowledge of cloud services for deployment and infrastructure. ● Commitment to high standards of code quality through code reviews and best practices. ● Strong understanding of data structures, algorithms, and OOP. Show more Show less

Responsibilities The job roles and responsibilities are, ➤ This role entails calling both cold data as well as potential inbound data with view to reaching decision makers within Restaurants and food establishments in different regions of the UK/US/ANZ ➤ This is a fulfilling B2b process that suites confident, and organized sales professionals. ➤ As a Sales Agent within FoodHub it is essential to have a strong grasp of our wide range of products. ➤ You are expected to handle each call by understanding the potential client's actual needs and only then discussing how our ecosystem of products can help their business. ➤ Candidates will be selected on their ability to engage, build rapport, understand, and most importantly, effectively listen to capture the requirements correctly. ➤ Updating the CRM correctly in all areas is essential during the call and is used in reporting regularly. ➤ Grow your pipeline and achieve quality sales, on a weekly and monthly basis. Being diligent, motivated and driven to reach your targets and maximize on all potential opportunities provided is critical. ➤ Key KPI’s are calls dialed, warm and hot opportunities generated, and finally, sales target. Join a winning team that rewards performance and quality. Qualifications The candidate should have the below skill sets, ➤ Should have good communication skills ➤ Should have good convincing skills & Objection Handling. ➤ Proven track record in sales within B2B SME market ➤ Cold calling process and objection handling skills. ➤ Be a Fast Learner and a Team Player with an outgoing, confident attitude. ➤ Sales experience, and be familiar with dealing with B2B campaigns. ➤ Be able to communicate at all levels and have a keen eye on the deliverables. Years of Experience: 2 - 5 years of International Voice Experience. Min 1 year in Tele Sales background Show more Show less

➢ Have excellent communication skills both written and spoken English ➢ Have excellent analytical skills & quick to think on their feet ➢ Good customer service skills ➢ Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important ➢ Have a logical approach to problem solving – look for the simplest / most elegant solution to a problem ➢ Should be flexible with Rotational Shifts & rotational week offs Responsibilities: The job roles and responsibilities are, 1. Team Leadership: ● Lead and supervise a voice technical support team, ensuring effective communication and collaboration. ● Foster a customer-focused and service-oriented culture within the team. 2. Call Center Operations: ● Oversee the day-to-day operations of the voice support call center. ● Monitor call queues, agent performance, and service levels to meet or exceed set targets. 3. Training and Development: ● Conduct ongoing training sessions for voice support representatives to enhance their technical skills and customer service abilities. ● Ensure that team members are well-versed in product knowledge and troubleshooting techniques. 4. Quality Assurance: ● Implement quality assurance programs for voice support interactions to maintain high standards of service. ● Regularly review and assess recorded calls for accuracy, professionalism, and adherence to established procedures. 5. Performance Metrics: ● Set and track key performance indicators (KPIs) related to voice support, such as average handling time, first-call resolution, and customer satisfaction scores. 6. Customer Escalations: ● Handle escalated customer issues that require managerial intervention. ● Work closely with the team to address complex technical problems and ensure timely resolution. 7. Technology Management: ● Ensure that the voice support team has access to the necessary technology and tools to provide efficient assistance. ● Stay updated on advancements in voice support technologies and implement relevant solutions. 8. Documentation: ● Oversee the creation and maintenance of documentation for voice support processes, procedures, and frequently asked questions. 9. Shift and Schedule Management: ● Develop and manage schedules to ensure adequate coverage for voice support during business hours. ● Address staffing needs during peak call times or special circumstances. 10. Continuous Improvement: ● Identify areas for improvement in voice support processes and implement changes to enhance efficiency. ● Solicit feedback from customers and team members to drive continuous improvement initiatives. 11. Emergency Response: ● Develop and implement contingency plans for handling spikes in call volume, technical emergencies, or major incidents affecting voice support. ● Lead the team in responding promptly to critical issues. 12. Compliance and Security: ● Ensure that the voice support team adheres to compliance and security guidelines. ● Implement measures to protect sensitive customer information. 13. Cross-Functional Collaboration: ● Work closely with other departments, such as product development, to address product-related issues and ensure effective communication between teams. Show more Show less

Experience: 5 to 9 years of professional experience in mobile development. Minimum 3 years of hands-on experience with React Native. Technical Skills: Strong expertise in React Native, JavaScript, and TypeScript for building scalable applications. Proficient in state management solutions such as Redux and Context API . Experience integrating backend services using REST APIs, GraphQL, and modern data-fetching libraries . Familiarity with testing tools like Jest and Detox , with experience in implementing automated testing strategies for CI/CD. Strong understanding of native mobile development and how React Native bridges interact with native modules on iOS and Android . Show more Show less

Job Description: Experience 7 to 10 years of professional experience in mobile development, with at least 4 years focused on React Native. Technical Skills Deep understanding of React Native, JavaScript, and TypeScript for building scalable and maintainable applications. Proven experience with state management solutions such as Redux and Context API. Experience integrating with backend services using REST APIs, GraphQL, and other modern data-fetching libraries. Familiarity with testing tools such as Jest, Detox, and implementing automated testing strategies for continuous integration. Strong knowledge of native mobile development practices and how React Native bridges interact with native modules for both iOS and Android. Performance Tuning Demonstrated experience in optimizing React Native applications for performance, including lazy loading, reducing render times, and managing memory efficiently. Cross-Platform Expertise Ability to build and maintain codebases that run seamlessly on both iOS and Android platforms, ensuring UI consistency and performance parity. Security Awareness Understanding of secure coding practices and managing sensitive data within mobile apps. Nice-to-Have Experience with mobile development for wearables or other device integrations. Familiarity with CI/CD pipelines and automated build tools. Knowledge of native languages (Swift for iOS, Kotlin for Android) to customize and extend React Native components when needed. Show more Show less

Experience 5+ years of professional experience in mobile development, with at least 4 years focused on React Native. Technical Skills Deep understanding of React Native, JavaScript, and TypeScript for building scalable and maintainable applications. Proven experience with state management solutions such as Redux and Context API. Experience integrating with backend services using REST APIs, GraphQL, and other modern data-fetching libraries. Familiarity with testing tools such as Jest, Detox, and implementing automated testing strategies for continuous integration. Strong knowledge of native mobile development practices and how React Native bridges interact with native modules for both iOS and Android. Performance Tuning Demonstrated experience in optimizing React Native applications for performance, including lazy loading, reducing render times, and managing memory efficiently. Cross-Platform Expertise Ability to build and maintain codebases that run seamlessly on both iOS and Android platforms, ensuring UI consistency and performance parity. Security Awareness Understanding of secure coding practices and managing sensitive data within mobile apps. Nice-to-Have Experience with mobile development for wearables or other device integrations. Familiarity with CI/CD pipelines and automated build tools. Knowledge of native languages (Swift for iOS, Kotlin for Android) to customize and extend React Native components when needed.

This position holds responsibility for managing both the people and their performance, as well as talent development, within the Indian business context. It plays a crucial role in fostering a seamless connection between individuals and the business by implementing effective communication and initiatives aimed at enhancing learning, engagement, and performance. These efforts have a direct influence on the current timeframe, while also considering and preparing for future business scenarios. This role is essential in providing support to People Managers to enhance their effectiveness in overseeing their teams' performance and development. Additionally, this role collaborates closely with stakeholders on a variety of HR projects and initiatives, providing assistance in promoting employer branding and culture enhancements. This role reports to the Human Resources Director. Skills Required: The candidate should have the below skill sets, ➤ 8 to 12 years of practical experience in Human Resources or roles related to people management. ➤ A minimum of 4 years of experience in actively engaging and coaching people managers. ➤ Demonstrated capability and enthusiasm for working with data to effectively present metrics, outcomes, progress reports, and compliance information. ➤ Possesses the flexibility and resilience to influence stakeholders positively. ➤ Previous experience working with expatriates and in a global context is advantageous. ➤ Displays a strong interest and proficiency in handling data, metrics, analysis, and staying informed about trends. ➤ Adaptable to thrive in a highly diverse and fast-paced work environment, with a strong sense of urgency. ➤ Embraces an open mindset, exhibits curiosity, and has a willingness to learn. ➤ Willingness to be flexible to work in a UK Shift Roles: The job roles and responsibilities are, ➤ Lead the Human Resources function for a specific business unit and collaborate closely with key stakeholders to formulate and execute the HR strategy for the organization, ensuring the successful attainment of business objectives. ➤ Develop a strong grasp of the challenges faced by the business, its organizational structure, and talent-related issues to identify pertinent training requirements. ➤ Provide assistance in managing change initiatives, guaranteeing the effective implementation of Organizational Development (OD) interventions, which includes educating and communicating with the workforce. ➤ Conduct research into emerging industry trends and adapt them to align with our organization's practices and offerings, ensuring they remain in tune with evolving needs. ➤ Prepare presentations and accompanying trends for the leadership team, enabling them to make recommendations and drive changes related to HR and People-related matters. ➤ Possess experience in maintaining and enhancing key performance metrics such as absence rates, work adherence, and collaboration within the organization. ➤ Demonstrate expertise in launching satisfaction surveys, extracting trends, and ensuring that the necessary actions are taken to address the identified issues.

The job roles and responsibilities are, ➤ This role entails calling both cold data as well as potential inbound data with view to reaching decision makers within Restaurants and food establishments in different regions of the UK. ➤ This is a fulfilling B2b process that suites confident, and organized sales professionals. ➤ As a Sales Agent within FoodHub it is essential to have a strong grasp of our wide range of products. ➤ You are expected to handle each call by understanding the potential client's actual needs and only then discussing how our ecosystem of products can help their business. ➤ Candidates will be selected on their ability to engage, build rapport, understand, and most importantly, effectively listen to capture the requirements correctly. ➤ Updating the CRM correctly in all areas is essential during the call and is used in reporting regularly. ➤ Grow your pipeline and achieve quality sales, on a weekly and monthly basis. Being diligent, motivated and driven to reach your targets and maximize on all potential opportunities provided is critical. ➤ Key KPI’s are calls dialed, warm and hot opportunities generated, and finally, sales target. Join a winning team that rewards performance and quality. Requirements Years of Experience: 2 - 5 years of International Voice Experience. Minimum 1 year in Sales background Required Skills: The candidate should have the below skill sets, ➤ Should have good communication skills ➤ Should have good convincing skills & Objection Handling. ➤ Proven track record in sales within B2B SME market ➤ Cold calling process and objection handling skills. ➤ Be a Fast Learner and a Team Player with an outgoing, confident attitude. ➤ Sales experience, and be familiar with dealing with B2B campaigns. ➤ Be able to communicate at all levels and have a keen eye on the deliverables.

Role: Staff Software Engineer – Full-Stack (Frontend Focus) Drive innovation in our web and mobile platforms, ensuring seamless experiences across all touchpoints. Responsibilities Frontend Development & Architecture Architect, build, and optimize high-performance, scalable frontend applications using React.js, React Native, and JavaScript/TypeScript. Ensure seamless cross-platform compatibility across web and mobile (iOS & Android). Implement modern UI/UX best practices, accessibility standards, and responsive design principles. Full-Stack Development & API Integration Work with Node.js (Express/Nest.js) and databases (MongoDB, PostgreSQL, Firebase) to build and optimize backend services. Design and integrate RESTful APIs, GraphQL, and WebSockets for real-time data exchange. Implement serverless architectures (AWS Lambda, Firebase Functions) where applicable. Performance Optimization & Scalability Optimize app performance, lazy loading, and memory management for fast-loading UIs. Improve frontend rendering, reducing time-to-interactive (TTI) and optimizing React hydration. Enhance database query performance for large-scale applications. State Management & Component Reusability Utilize Redux, React Query, Redux Toolkit, or Context API to manage application state efficiently. Build reusable, modular, and maintainable components following best coding practices. Testing, Debugging & CI/CD Implement unit, integration, and end-to-end testing using Jest, React Testing Library, and Cypress. Set up and maintain CI/CD pipelines (GitHub Actions, Bitrise, Fastlane) for automated deployments. Debug and resolve frontend/backend issues related to performance, security, and API integrations. Collaboration & Leadership Work closely with designers, backend engineers, and product managers in an agile development environment. Mentor junior developers, lead code reviews, and drive engineering best practices. Requirements Required Skills & Experience 5+ years of professional experience in software development, with a focus on frontend engineering. Expertise in React Native, and TypeScript/JavaScript. Strong understanding of state management (Redux, Recoil, Zustand, Context API). Hands-on experience with Node.js, Express.js/Nest.js, and database technologies (MongoDB, PostgreSQL, Firebase). Experience integrating GraphQL, REST APIs, WebSockets, and third-party SDKs. Familiarity with containerization (Docker, Kubernetes) and cloud platforms (AWS, GCP, Firebase). Proficiency in secure coding practices, OAuth, JWT authentication, and data encryption.