Head of Key Accounts

As an integral part of Foodhub, you will be responsible for driving strategic medium and long-term planning for our diverse client base, which includes restaurants, takeaways, stadia, hotels, and bars across various regions. Your role will involve overseeing operational delivery and performance for key accounts, encompassing non-core, franchise, and stadium clients, with a focus on identifying process issues, devising solutions, and driving successful resolutions. You will play a pivotal role in defining strategic objectives for managers, agents, and team members, with the ultimate goal of fostering growth and maximizing revenue from key accounts on a global scale through effective account management practices. To excel in this position, you should bring a wealth of experience in senior management within a Contact Centre environment, particularly in the Account Management of high turnover, high-profile clients. The ideal candidate will possess a proven track record of leadership, demonstrating the ability to lead and inspire teams while maintaining a sharp focus on details and outcomes. We are seeking a dynamic individual with a positive, solution-driven attitude who thrives under pressure and enjoys tackling challenges head-on. Building strong relationships with colleagues, both within your team and across departments, will be crucial to your success in this role. If you are a team player who embraces our company culture, exhibits ambition, and is eager to advance your career in a fast-paced and innovative environment, we encourage you to apply for this exciting opportunity at Foodhub.,