Ignites Human Capital logo

Openings For Accenture salary upto 7 L/A, Call Apoorva

1 - 6 years

3 - 7 Lacs

hyderabad bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

english resolve process alorica retention resolution associate executive customer support education concentrix client international bpo csr query interacted calls inbound calls handling service relationship escalations voice customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Handle customer calls, resolve queries, and provide excellent service to clients.
  • Provide accurate information on products/services offered by the company.
  • Escalate complex issues to senior team members when necessary.
  • Meet performance targets for quality, productivity, and retention metrics.
  • Maintain a positive attitude and work environment throughout the shift.

Desired Candidate Profile

  • 0-5 years of experience in BPO or related field (preferably).
  • Excellent communication skills with ability to handle international voice process.
  • Strong problem-solving skills with attention to detail and analytical thinking.
  • Ability to work effectively in a fast-paced environment with multiple priorities.
  • call hR@7848820048
  • call hr@7848820042
  • call hr@7829423175
  • call@7848820045
  • call hr@7795311458
  • call@9590882800

call@7829423175

call@7848820047

call@9343402211

call@7848820042

call@7848820045

call@7848820049

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Ignites Human Capital

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