143 Alorica Jobs

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...

Hiring Now International Voice (US E-commerce Process) Location: Bellandur Salary: 3.24.5 LPA + Attractive Incentives Apply / Contact: Ambika 9110657487 (MonSat, 10am–7pm) About the Role Join the US E-commerce Customer Support team where you will assist customers with their orders, delivery updates, returns, replacements, and refunds . Your goal is to deliver a smooth and professional customer experience. What You Will Do Handle inbound calls from US customers • Verify customer and order details • Provide accurate delivery updates / ETAs • Process returns, refunds & replacements • Create, update & close tickets in the CRM system • Coordinate with the logistics/delivery team when needed • Mai...

Candidate should be from Banking or Collections Voice background ( Mandatory) Roles and Responsibilities Manage a team of BPO professionals to achieve sales targets and customer satisfaction goals. Develop and implement effective strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Conduct regular training sessions for new joiners and existing team members to enhance their skills and knowledge. Desired Candidate Profile 3-8 years of experience in BPO industry with expertise in team handling, team leading, or similar roles. Bachelor's degree in any specialization . Proven t...

Candidate should be from Banking or Collections Voice background ( Mandatory) Roles and Responsibilities Manage a team of BPO professionals to achieve sales targets and customer satisfaction goals. Develop and implement effective strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Conduct regular training sessions for new joiners and existing team members to enhance their skills and knowledge. Desired Candidate Profile 3-8 years of experience in BPO industry with expertise in team handling, team leading, or similar roles. Bachelor's degree in any specialization . Proven t...

Greetings from JobShop, India's Largest BPO Recruitment Company Healthcare -Customer International Voice -Call HR Fouzia 7406708000 Shift/CTC: US night | Fresher 21K Experince 36K Sat -Sun Fixed Off With 2 Way Cab -rotional shifts Youll do: Benefits/coverage, ID cards, provider lookup, claim status; PHI handling. Must-have: Confidentiality Key Skills: US Healthcare, Member Support Location:Electronic City Contact Fouzia 7406708000 WhatsApp if the line is engaged. visit jobshop.ai for more openings. ****PLEASE DO REFER YOUR FRIENDS****

Greeting from Trigent !! Call nagarathna for more info : 7892759396 Nagarathna_g@trigent.com Any graduate or undergrad from Govt. recognized universities Good customer service skill with command on written communication skills • Ability to multi- task in usage of different applications and tools 10+2 Under-graduates with minimum 6 months prior call center experience preferred In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. •Candidate expected interactions are within Candidate team and direct supervisor. •Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on...

Job Description: Warm greetings from Rivera! We are hiring for a BPO role to support global customers in resolving technical issues, provide product/service information, and deliver excellent customer service. To Apply: Warm greetings from Rivera! You can call and book your interview slots at: Joy 7996004799 (Please share your CV is the number is Busy). Responsibilities: Provide first-level customer support and assistance to global customers. Track, prioritize, and resolve customer requests via email, phone, and ticketing systems. Escalate unresolved issues to the appropriate internal teams. Ensure timely follow-up and closure of customer issues. Maintain accurate records of customer interac...

Job Description: Warm greetings from Rivera! We are hiring for a BPO role to support global customers in resolving technical issues, provide product/service information, and deliver excellent customer service. To Apply: Warm greetings from Rivera! You can call and book your interview slots at: Dharshan 7996002799 (Please share your CV is the number is Busy). Responsibilities: Provide first-level customer support and assistance to global customers. Track, prioritize, and resolve customer requests via email, phone, and ticketing systems. Escalate unresolved issues to the appropriate internal teams. Ensure timely follow-up and closure of customer issues. Maintain accurate records of customer in...

Work from Office Job Location : Mohali Salary : 23 inhand Incentives Rotational Shifts Chat/Voice Process 5 Days Working cabs for girls and boys || Both sided Freshers can Apply Grads can apply Prior Registration Mandatory Hr Seerat 8360352944

Work from office Mohali/Chandigarh salary : 23k inhand rotational shifts only 5 days working Cabs available for males/females Interested contact hr muskan 9878309649

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...

Work from Office Job Location : Mohali Salary : 28k ctc - 32k ctc Rotational Shifts Chat Process 5.5 Days Working Ug/Grads are eligible Freshers are also eligible. Interested Contact Hr Muskan 9878309649

Greetings from JobShop, India's Largest BPO Recruitment Company Apply / Contact\ : Call HR Jyoti 91106626007 (MonSat, 10am7pm) Loc: Bellandur Shift: UK/US (night/evening) | CTC: 4.27 LPA + allowance Role: Inbound calls, query resolution, update CRM, meet CSAT/AHT Skills: International Voice, English, Inbound, CSR, CRM, Night Shift, Bengaluru Requirements Excellent English speaking & understanding • Polite, patient and customer-friendly attitude • Basic Excel + CRM knowledge • Comfortable with rotational shifts (US process) Good to Have Experience in E-commerce support • Handling multiple queues (calls) Interview Process HR Screening Communication/Operations Round Final Offer Apply Now Call H...

Work from Office Job Location : Mohali Salary : 28k ctc - 32k ctc Rotational Shifts Chat/Voice Process 5.5 Days Working Freshers can also Apply Grads and Undergraduates can apply too Prior Registration Mandatory Hr Muskan 6239677748

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice in Pune & Bangalore . HIRING FRESHERS TOO ---- NEED EXCELLENT ENGLISH COMMUNICATION SKILLSNEED IMMEDIATE JOINERS Job Description: >> International Voice Process Customer support (VIMAN NAGAR / HINJWADI - PUNE ) AND ELECTRONIC - CITY --- BANGLORE . ELIGIBLE-- GRADUATE FRESHERS AND EXP BOTH ARE ELIGIBLE SALARY -- Rs 3 LPA -- Freshers SALARY -- Rs 4.50 LPA -- For candidates with 1 year Exp . SALARY -- Rs 4.75 - 5.00 LPA -- For candidates with 18 + months of Int voice exp . 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS Schedule your interview kindly call or drop your resume on the given ...

Apply Now: Call HR Ambika-9110657487 (Mon to Sat, 10am7pm) or Visit Our Website which is jobshop.ai International Voice Customer Support (US Process) CTC: 3 to7 LPA | Locations: / Bhartiya City / Brookfield / BTM About the Role: Assist international customers via voice support, resolving product or service-related issues while ensuring top-notch satisfaction. Day-to-Day: • Handle inbound/outbound calls for queries and issue resolution • Provide accurate information and maintain professional communication • Log every interaction in CRM tools with clarity and accuracy • Follow standard scripts and meet quality benchmarks Must-haves: • Excellent English communication (spoken & written) • Willin...

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Call Arshiya 7026112000 Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additiona...

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...

Apply Now: Call HR Azeem-6363797394 (Mon to Sat, 10am7pm) or Visit Our Website which is jobshop.ai International Voice Customer Support (US Process) CTC: 3 to7 LPA | Locations: / Bhartiya City / Brookfield / BTM About the Role: Assist international customers via voice support, resolving product or service-related issues while ensuring top-notch satisfaction. Day-to-Day: • Handle inbound/outbound calls for queries and issue resolution • Provide accurate information and maintain professional communication • Log every interaction in CRM tools with clarity and accuracy • Follow standard scripts and meet quality benchmarks Must-haves: • Excellent English communication (spoken & written) • Willing...

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Apoorva 9986600010 call hr call@7848820048 call hr@7829423175 call@7848820045 call hr@7795311458 call@9590882800 call@7829423175call@7848820047call@9343402211call@7848820042call@7848820045call@7848820049

Hiring Now International Voice (US E-commerce Process) Location: Bellandur Salary: 3.2–4.5 LPA + Attractive Incentives Apply / Contact: Ambika – 9110657487 (Mon–Sat, 10am–7pm) About the Role Join the US E-commerce Customer Support team where you will assist customers with their orders, delivery updates, returns, replacements, and refunds . Your goal is to deliver a smooth and professional customer experience. What You Will Do Handle inbound calls from US customers • Verify customer and order details • Provide accurate delivery updates / ETAs • Process returns, refunds & replacements • Create, update & close tickets in the CRM system • Coordinate with the logistics/delivery team when needed •...

Work From Office Job Location : Mohali Salary :Upto 40k ctc (Hike on last) Rotational Shifts Voice Process Cabs Available (Males/Females) Freshers can also apply Undergraduates/Grads are eligible Interested contact/Whatsapp Hr Muskan 6239677748 Required Candidate profile Requirement Excellent Communication Skills Exp preferred Training Available Incentives Night Shift Allowances (4k-5k) Additional Performance Incentives Cabs available for both males and females

WORK FROM OFFICE 5 days working Rotational Shifts Voice Process Need excellent communication skills Edu: Grad / Undergraduate Salary: Hike on Previous Salary (Max 40k ctc) Job location: Mohali Cab facility available Contact - HR Khushi 6280939007 Required Candidate profile Immediate Joiners!! Handle customers queries through voice process Maintain high customer satisfaction Identify and escalate issue when required Flexible to work in US shift timings/ Night Shifts Perks and benefits Options for Promotion Cabs available (Girls/ Boys)

WORK FROM OFFICE 5 days working Rotational Shifts Voice Process Need excellent communication skills Edu: Grad / Undergraduate Salary: Hike on Previous Salary (Max 40k ctc) Job location: Mohali Cab facility available Contact - HR Khushi 6280939007 Required Candidate profile Immediate Joiners!! Handle customers queries through voice process Maintain high customer satisfaction Identify and escalate issue when required Flexible to work in US shift timings/ Night Shifts Perks and benefits Options for Promotion Cabs available (Girls/ Boys)