Assistant Manager (BPO) , banking Salary upto 9.5 L/A , Call Apoorva

Ignites Human Capital

3 - 8 years

5 - 9 Lacs

bengaluru

Posted:4 hours ago| Platform:

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Skills Required

assistant manager teamlead english alorica team handling shrinkage am jp morgan mphasis attrition banking team lead collections team leading hsbc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Candidate should be from Banking or Collections Voice background ( Mandatory)

Roles and Responsibilities

Manage a team of BPO professionals to achieve sales targets and customer satisfaction goals.
Develop and implement effective strategies to reduce shrinkage, attrition, and improve overall team performance.
Collaborate with cross-functional teams to resolve complex issues and drive business growth.
Conduct regular training sessions for new joiners and existing team members to enhance their skills and knowledge.

Desired Candidate Profile

3-8 years of experience in BPO industry with expertise in team handling, team leading, or similar roles.
Bachelor's degree in any specialization .
Proven track record of achieving sales targets, reducing shrinkage rates, and improving attrition levels.
Call Apoorva 9986600010

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