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Rivera Manpower Services
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Hiring For Capital One Banking/Int Voice Process/Sal 7lpa/UK Shift

Hiring For Capital One Banking/Int Voice Process/Sal 7lpa/UK Shift

Rivera Manpower Services

0 - 5 years

3 - 7 Lacs

bengaluru

Posted:2 hours ago| Platform:

Apply

Skills Required

international bpo international voice customer support voice process international voice process bpo csr freshers accenture us shift customer service calling telecommunication alorica voice support csa call center telecom infosys cognizat cse telecalling customer care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm greetings from Rivera! We are hiring for a BPO role to support global customers in resolving technical issues, provide product/service information, and deliver excellent customer service.

To Apply:

Dharshan

7996002799

(Please share your CV is the number is Busy).

Responsibilities:

Provide first-level customer support and assistance to global customers.
Track, prioritize, and resolve customer requests via email, phone, and ticketing systems.
Escalate unresolved issues to the appropriate internal teams.
Ensure timely follow-up and closure of customer issues.
Maintain accurate records of customer interactions and solutions provided.
Collaborate with other teams to ensure smooth and effective customer support.

Requirements:

Graduates
with 1 year experience in international voice.
Excellent written and verbal
communication skills
in English.
Ability to handle global customers with professionalism.
Strong problem-solving and analytical skills.
Immediate joiners preferred.
Prior helpdesk or technical support experience is an advantage.

Shift:

UK rotational shifts

Location:

CTC:

Process:

Required Candidate profile

* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.

*Only Customer Service Experience.

* International Voice Background preferred.

Perks and Benefits

*Night Shift allowance

*Both Ways Cab Provided.

*incentives

*insurance

Regards,

DHARSHAN

7996002799

(Please share your CV if the number is Busy).

Regards,

Rivera Manpower Services

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