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3.0 years
5 - 9 Lacs
gurgaon
On-site
DESCRIPTION We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful, data backed business decisions. The successful candidate will possess strong fervor for analytics, performance evaluation, setting high standards, accuracy and staying ahead of a dynamic and fast-evolving business. You should have excellent communication skills to be able to work with business leaders and share succinct performance insights. Above all, you should be passionate about people, using AI tools and have deep understanding of Amazon performance evaluation principles. About the team Global Operations-Artificial Intelligence (GO-AI) is a part of Amazon Robotics (AR), an org, in Fulfillment Technologies & Robotics (FTR). GO-AI enables Computer Vision (CV) and ML based automation by delivering high quality data to improve AI and Machine Learning (ML) product lifecycle through ‘near real-time human-in-the-loop’ (NRT HITL) and offline annotations. BASIC QUALIFICATIONS Bachelor's degree or equivalent 3+ years of business analyst, data analyst or similar role experience 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Demonstrated proficiency analyzing data, creating dashboard and business reports using SQL 3+ years of program management experience, leading projects involving multiple stakeholders Proven experience writing scripts using SQL, extracting and analyzing the data to provide precise reports to stakeholders Demonstrated ability to maintain high level of integrity and discretion to handle confidential information Demonstrated written and verbal communication skills and ability to influence without authority Proven ability to present complex information in a clear and concise manner to executives Experience defining requirements and using data and metrics to draw business insights and making business recommendations PREFERRED QUALIFICATIONS Advance SQL proficiency; write complex SQL statements and ability to manipulate a massive amount of data, working knowledge of Python, creating dashboards/on demand reports using Quicksight Experience using AI tools Experience creating scorecards or similar performance evaluation reports Familiar with defining configuration specifications and business analysis requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
15.0 years
0 Lacs
gurgaon
On-site
DESCRIPTION We're seeking an experienced business lead to drive Amazon Ads' strategy and execution for our advertising agency partners across their media and platforms business. The role will Lead and develop Amazon Ads' agency partnership strategy across India, driving revenue growth through strategic relationships with key media agencies and holding companies. This role will be instrumental in scaling Amazon's advertising business through agency partnerships and ecosystem development. Key job responsibilities Drive strategic partnerships with major media agencies and holding companies to accelerate Amazon Ads' market share and revenue growth in India Develop and execute comprehensive agency engagement programs, including training, certification, and co-marketing initiatives Lead a team of Agency Development Managers to deliver against revenue targets and strategic objectives Create and implement agency-focused solutions that drive adoption of Amazon Ads' full suite of products Build executive-level relationships with agency leadership and influence their investment strategies Collaborate with cross-functional teams (Sales, Marketing, Product) to develop agency-specific solutions and programs Identify and capitalize on market opportunities to expand Amazon's advertising footprint through agency partnerships Design and execute agency incentive programs and operational frameworks Lead agency business planning and quarterly business reviews BASIC QUALIFICATIONS Experience managing teams Experience hiring and retaining sales talent Experience building new customer relationships 15+ years of experience in digital advertising, with significant exposure to agency business models working at the CEO levels of media agencies Proven track record of building and managing strategic partnerships at scale Strong understanding of the Indian media landscape and agency ecosystem Experience managing and developing high-performing teams Excellence in stakeholder management and executive communication Track record of driving significant revenue growth through agency partnerships Bachelor's degree required; MBA preferred PREFERRED QUALIFICATIONS Experience reaching and exceeding sales revenue goals Experience of high level negotiation and successful internal and external relationship management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
2 - 7 Lacs
gurgaon
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (French) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
0.0 - 2.0 years
1 - 2 Lacs
gurgaon
On-site
Job Title: HR Recruiter Company: Detailing Bull Salary Range: ₹15,000 – ₹18,000 (in-hand) Job Summary: The HR Recruiter will be responsible for end-to-end recruitment at Detailing Bull, including sourcing, screening, and hiring the right candidates for different roles. The role requires excellent communication skills, strong networking abilities, and hands-on knowledge of job portals to ensure smooth and timely hiring. Key Responsibilities: Candidate Sourcing & Screening Source candidates through job portals (Naukri, Indeed, LinkedIn, etc.), social media, and referrals. Review resumes, conduct initial screenings, and shortlist candidates. Build and maintain a strong talent pipeline for future requirements. Interview Coordination & Selection Coordinate interviews between candidates and hiring managers. Ensure timely communication and smooth interview process. Assist in final selection and follow up with candidates. Offer & Onboarding Support Share offer details with selected candidates. Coordinate joining formalities and ensure smooth onboarding. Recruitment Database Management Maintain updated records of applicants and open positions. Track recruitment metrics and report hiring progress. Qualifications: Bachelor’s degree in HR/Management or related field. 0–2 years of recruitment experience (freshers with excellent communication can apply). Must have knowledge of job portals (Naukri, Indeed, LinkedIn, etc.). Strong communication and interpersonal skills. Ability to multitask and work under deadlines. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Experience: total work: 1 year (Required) Recruiter: 1 year (Required) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person
Posted 1 day ago
3.0 years
0 Lacs
gurgaon
On-site
DESCRIPTION Amazon India Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our programmatic advertising platform team, is looking for an Programmatic Solutions Consultant to join Amazon Advertising's growing team. As a Programmatic Solutions Consultant, DSP, you will manage the end to end experience of our enterprise trading desk and large agency customer, driving the overall expertise for our programmatic advertising DSP. The PSC has expertise in advertising technology, programmatic advertising, and the Amazon DSP, and is leveraging this expertise to develop our customers into proficient users. You will work closely with internal sales, product and, support teams to address customer needs, acting as the voice of the customer to help drive product enhancements, and create solutions on behalf of your customers. You will be passionate about understanding customer objectives, and finding solutions to address them, via training, product deep dives, and adopting Amazon technologies, for a diverse set of customers. Your ownership, curiosity, and industry knowledge will allow you to comprehensively understand the technical details of our offerings and be able to speak to customers, including traders and product managers.. Your customer obsession and ability to influence internal stakeholders will allow you to drive the right solution for our customers. You will be involved in both customer-facing interactions (with agency and advertiser trading desks) as well as internal stakeholder teams. Specific Responsibilities include: Own the relationship with trading desk managers and provide consultative services such as onboarding, feature training, continuous product usage consultation, and industry best practices. Drive efficiency of the trading desk based on client need and by providing troubleshooting support when needed. Engage with multiple customer organizational levels to understand business objective Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations Help drive the evolution of Amazon Advertising Self-Service DSP via product beta participation, ongoing client feedback loop, and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) Define and improve processes and tools for the PSC team to better serve client. BASIC QUALIFICATIONS Bachelor's degree or equivalent Experience in online advertising or high-tech products/services 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS Understanding of programmatic advertising, DSPs, SSPs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
6 - 10 Lacs
gurgaon
On-site
About the Role Uber is seeking a dynamic and driven Marketing Associate to lead and execute our marketing initiatives for Uber AI Solutions. This role is at the intersection of brand strategy and earner acquisition, focusing on building a strong presence among independent contractors (ICs) and freelancers, and driving scalable, high-impact marketing campaigns to grow our AI workforce supply. As part of a high-growth team shaping Uber's next-generation AI solutions, you will be responsible for end-to-end marketing execution- from strategy and positioning to channel planning and performance management. What the Candidate Will Do Acquisition Marketing - Plan and execute high-performing marketing campaigns aimed at directly acquiring new ICs and freelancers for Uber's AI programs. Develop a full-funnel acquisition strategy across paid, owned, and earned media (digital, partnerships, events, referrals). Optimize targeting, creatives, and messaging to improve conversion metrics (sign-ups, onboarding, activation). Brand Building & Community Engagement - Craft Uber AI's brand narrative for the freelancer and gig worker ecosystem. Partner with design and content teams to develop compelling assets that resonate with the AI freelancer community. Launch initiatives that position Uber AI as a trusted, rewarding, and forward-thinking platform to work with. Build and nurture online and offline communities of freelancers and ICs via events, social, and ambassador programs. Cross-Functional Coordination - Work closely with Product, Operations, and Legal to align marketing with funnel readiness, compliance, and program goals. Collaborate with internal analytics and user research teams to measure brand perception, marketing impact, and user insights. Performance Monitoring & Reporting - Own marketing KPIs, including cost per acquisition (CPA), channel ROI, brand awareness, and engagement. Analyze campaign performance regularly and refine strategies based on data. Prepare concise updates for leadership on campaign results and strategic shifts. What the Candidate Will Need 2+ years of hands-on experience in marketing or program execution roles. Strong understanding of digital marketing and growth channels. Familiarity with tools like Google Ads, Meta Ads Manager, Canva/Figma, CRM/automation platforms, and dashboards (e.g., Tableau, Looker). Excellent communication, stakeholder management, and organizational skills. Prior experience in marketing for marketplaces, tech platforms, or freelancer/gig ecosystems. Exposure to or interest in AI, crowdsourcing, or gig-tech solutions. Comfort working in a fast-paced, high-ambiguity, cross-functional environment.
Posted 1 day ago
10.0 years
4 - 8 Lacs
gurgaon
On-site
We are seeking an experienced and strategic HR Head to lead our Human Resources function. The HR Head will be responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization. This includes talent acquisition, organizational development, performance management, training, employee relations, and compliance. The ideal candidate is a proactive leader with strong business acumen and a passion for creating a high-performing culture. Key Responsibilities: Strategic HR Leadership Design and implement HR strategies aligned with the company’s vision and goals. Partner with senior leadership to drive organizational change and workforce planning. Talent Acquisition & Management Lead recruitment efforts to attract top talent. Develop and manage onboarding, succession planning, and retention strategies. Performance & Culture Build and maintain a performance-driven culture with clear KPIs and development plans. Oversee implementation of employee engagement and recognition programs. Compliance & Risk Management Ensure legal compliance with labor laws and HR best practices. Update policies and procedures in line with local and international standards. Compensation & Benefits Develop competitive compensation and benefits strategies. Monitor market trends and adjust policies to retain and attract talent. Learning & Development Drive a learning culture through training and professional development programs. HR Operations & Systems Oversee HR operations, including HRIS, documentation, audits, and reporting. Streamline HR processes through technology and automation. Requirements: Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field. 10+ years of progressive HR experience, with at least 5 years in a leadership role. Strong knowledge of labor laws, HR systems, and HR best practices. Proven experience in change management, employee relations, and leadership coaching. Exceptional communication, interpersonal, and decision-making skills. Experience in [industry, e.g., manufacturing, IT, healthcare] is preferred. Key Competencies: Strategic thinking and problem-solving Integrity and confidentiality Leadership and influence Collaboration and team development Results orientation and accountability Job Type: Full-time Pay: ₹400,000.00 - ₹800,000.00 per year Work Location: In person
Posted 1 day ago
0 years
3 - 4 Lacs
gurgaon
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Experience in cloud architecture and implementation Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Proven track record in designing and developing end-to-end Machine Learning and Generative AI solutions, from conception to deployment Experience in applying best practices and evaluating alternative and complementary ML and foundational models suitable for given business contexts Foundational knowledge of data modeling principles, statistical analysis methodologies, and demonstrated ability to extract meaningful insights from complex, large-scale datasets Experience in mentoring junior team members, and guiding them on machine learning and data modeling applications PREFERRED QUALIFICATIONS AWS experience preferred, with proficiency in a wide range of AWS services (e.g., Bedrock, SageMaker, EC2, S3, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Machine Learning Speciality, Machine Learning Engineer Associate, Solutions Architect Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience in developing and optimizing foundation models (LLMs), including fine-tuning, continuous training, small language model development, and implementation of Agentic AI systems Experience in developing and deploying end-to-end machine learning and deep learning solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
3 - 10 Lacs
gurgaon
On-site
DESCRIPTION This role is for the AFT Inbound Foundations and Routing team (IBFR) team which is responsible to build core software components/services that orchestrate the movement of inventory within a warehouse and interfacing with sortation and SCOT systems for high fidelity promise and planning decisions. Worldwide, the IBFR team supports 570+ FCs across NA, EU and JP regions. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide. We have challenging problems (both business and technical) that leverages new technologies that support our high volume, low latency and high availability services. If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. A successful candidate for this position will be able to build new software from the ground up, create pragmatic solutions for complex business problems, enjoy working closely with operations staff in Amazon fulfillment centers around the world. Key job responsibilities Basic qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language Preferred qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
3 - 6 Lacs
gurgaon
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS 3+ years of experience in cloud architecture and implementation Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Experience in large scale application/server migration from on-premise to cloud. Good knowledge on Compute, Storage, Security and Networking technologies Good understanding and experience on dealing with firewalls, VPCs, network routing, Identity and Access Management and security implementation PREFERRED QUALIFICATIONS AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience in assessment of source architecture and map it to relevant target architecture in the cloud environment with knowledge on capacity and performance management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
0 Lacs
gurgaon
On-site
DESCRIPTION Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon’s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business “by the numbers”. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesn't wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS 1+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
0 Lacs
gurgaon
On-site
DESCRIPTION A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Key job responsibilities Ensure a safe work environment Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
3 - 10 Lacs
gurgaon
On-site
DESCRIPTION Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? Do you have a passion for ensuring a positive customer experience? This is the job for you. Amazon Financial Technology Team is looking for a results-oriented, driven software development engineer, who can help us create the next generation of distributed, scalable financial systems. Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts that are typically being defined in real-time. We need someone to design and develop services that facilitate global financial transactions worth billions (USD) annually. A Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. You can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations. You will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals. In this role you will: Deliver a Best-in-Class customer experience by continuously improving platform, code and services that enable receivables globally Build services/integration for Financial Applications Design and Develop Best integration patterns for our system. Leverage and integrate with different tools, technologies and products within Amazon to reduce operational cost and enhance customer experience Partner directly with other Software Development Engineers (SDEs), Technical Program Managers, Functional Analysts and Customers to understand features and continuously identify opportunities to build and deploy software solutions. Key job responsibilities Define high level and low level design for software solutions using the latest AWS technology in a large distributed environment. Take the lead on defining and implementing engineering best practices and using data to define and improve operational best practices. Help drive the architecture and technology choices for FinTech accounting products. Design, develop and deploy medium to large software solutions for Amazon accounting needs. Raise the bar on code quality, including security, readability, consistency, maintainability. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
5.0 years
3 - 4 Lacs
gurgaon
Remote
DESCRIPTION Role Description Technical Program Managers(TPM) define the product strategy, requirements and influence the design, development, testing, deployment and maintenance of the company’s software applications, systems, services and other technology projects end-to-end. As a key contributor throughout the engineering lifecycle, TPMs ensure consistent delivery of high-quality software and influence technical decisions on architecture and implementation of software systems and services. They thrive in entrepreneurial environments and are not hindered by ambiguity or competing priorities. They understand the customer and work backwards to define roadmaps and drive execution across stakeholders. They clearly communicate goals, roles, responsibilities and desired outcomes to internal cross-functional and remote project teams as well as have the ability to influence cross-team and from individual contributors to senior leadership. Key job responsibilities Skills of a successful TPM System Design: System Design is a crucial competency for Technical Program Managers at Amazon, requiring a comprehensive understanding of both technical architecture and scalable solutions. TPMs must ensure business and technical stakeholder needs are aligned while driving meaningful discussions that lead to clear decisions. They are expected to collaborate with Senior/Principal Engineers to develop architectures that scale effectively and match ambitious business objectives. When approaching system design, TPMs must consider multiple critical factors including scalability, performance, security, and technical trade-offs between different technologies. They need to be proficient in distributed systems, Service-Oriented Architecture (SOA), and n-tiered software architecture. Program Management: Program Management at Amazon TPMs involves managing complex cross-functional programs with significant organizational impact. TPMs are accountable for overseeing program lifecycles, which may focus on either a single critical technology product or broader initiatives spanning multiple organizations and geographies. They define the program's mission, vision, and tenets while setting clear objectives and driving teams both within and outside their organization to deliver results. Their role includes managing organizational roadmaps, contributing to different narratives, and owning organizational goals. TPMs play a vital role at Amazon by defining and executing technical strategy while serving as a bridge between business needs and technical implementation. They are critical because they define the technical strategy, functional requirements, and influence the entire technology lifecycle from design to maintenance of Amazon's software applications, systems, and services. TPMs drive mindful discussions leading to crisp decisions while providing crucial context for business and technology choices from past, current, and future perspectives. Their importance is heightened by their responsibility to partner with customers and engineering teams to determine project prioritization and ensure architecture scales to match Amazon's "think big" business case. A day in the life In this role you will work to define requirements, clarify scope, plan, track delivery and oversee strategic programs. You will be the primary point of contact to provide a holistic view of these cross-cutting programs for our partners teams and leadership by writing crisp and concise program reports. You will actively look out for risks and dependencies and take steps to mitigate them by escalating until it is resolved. You will collaborate with engineers, Software Development Managers (SDM), partner teams and stakeholders and ensure projects are delivered as per schedule with highest quality. BASIC QUALIFICATIONS 5+ years of technical product or program management experience 7+ years of working directly with engineering teams experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
4 - 5 Lacs
gurgaon
On-site
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 - 5.0 years
2 - 4 Lacs
bahādurgarh
On-site
Job Title: Assistant HR Officer Experience Required: 2–5 Years Location: Bahadurgarh Employment Type: Full-Time Reports To: HR Head About the Role: We are seeking a proactive and detail-oriented Assistant HR Officer with 2–5 years of experience to join our Human Resources team. The ideal candidate will be responsible for handling a broad range of HR functions, including recruitment, employee engagement, onboarding, compliance, and day-to-day HR operations. Key Responsibilities: Coordinate and conduct induction/orientation programs for new hires. Maintain employee records and HR documentation, ensuring compliance with company policies and labor laws. Support employee engagement initiatives and internal communication programs. Handle employee queries and resolve HR-related issues in a timely manner. Assist in payroll processing and leave management. Collaborate with other departments to improve work relationships, build morale, and increase productivity and retention. Keep proper housekeeping & checks in company. Requirements: Bachelor’s degree in Human Resources, Business Administration, or a related field. 2–5 years of relevant HR experience, preferably in a mid-sized or large organization. Strong knowledge of HR practices, labor laws, and statutory compliance. Proficiency in MS Office (Word, Excel, PowerPoint) Excellent communication and interpersonal skills. Ability to handle confidential information with integrity. Organized, self-motivated, and capable of multitasking effectively. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Work Location: In person Application Deadline: 31/08/2025 Expected Start Date: 01/09/2025
Posted 1 day ago
0 years
3 - 4 Lacs
gurgaon
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
0 Lacs
india
On-site
DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length Continual standing and/or walking Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly BASIC QUALIFICATIONS Bachelor's degree or equivalent PREFERRED QUALIFICATIONS 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
0 Lacs
gurgaon
On-site
DESCRIPTION If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them – then we want you to come join us and make advertising even better. Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. About role: We are looking for an analytical, hands-on, detail-oriented and highly-motivated Client Solutions Manager to help scale our growing advertising business. You will work with the sales team and other Amazon business partners to deliver effective media solutions which help in achieving their business goals on our platform for our key advertisers You should be passionate about establishing a product-market fit by engaging with internal and external partners to deliver results. You play a key role on the account team, growing the business by being the customer expert, developing brand plans inclusive of media plans and audience recommendations. You possess strong analytical ability, and will develop deep expertise in Amazon’s products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers needs. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions. This is a client-facing role that is also responsible for identifying opportunities to drive incremental revenue and long-term growth. You will deliver consultative solutions for our partners, earning their trust by educating them on how to be successful on Amazon. Key job responsibilities Become an expert on Amazon solutions and adapt recommendations based on advertiser needs Develop annual brand plans and campaign media plans Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients’ KPIs Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Consult and educate advertisers with insights and solutions to achieve greater results on Amazon Strong project management skills to impact process improvements Work cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfaction Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies Co-lead monthly and quarterly reviews with advertisers BASIC QUALIFICATIONS 2+ years of years experience with experience in digital marketing is preferred Strong project/program management skills to drive process improvements and develop consistency in the services offered Excellent data driven storytelling skills – you create and deliver compelling presentations Analytical, data-driven approach to problem solving and a track record of driving results through continuous improvement Excellent written and verbal communication skills, strong attention to detail, and good follow-through Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule PREFERRED QUALIFICATIONS Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
4 - 7 Lacs
gurgaon
On-site
DESCRIPTION Do you thrive on solving complex problems? Do you enjoy diving under the surface to uncover how massively scalable systems with multiple dependencies work? If you are seeking a fast-paced environment where you can drive innovation and apply state-of-the-art technologies to solve real world challenges, this is your opportunity! We are creating a world class Center of Excellence and we need world class QAEs to deliver on this vision. As a QA Engineer, you will provide both coding and testing expertise for our team, as well as be a constant advocate for our customers. Our preferred candidate possesses a high level of OO coding experience, combined with a demonstrated passion for software quality. As a QAE, you will work closely with product and engineering teams to create test strategies and drive initiatives that ultimately ensure our customers get what they want, when they want. You’ll understand the big picture of how our features and products interact as you navigate through complex designs and code. You will work with software development engineers to ensure soundness of design, testability of their code, and determine the best testing and automation approaches. You will contribute to automation frameworks and automate test cases both at the API and UI levels, using Java and other languages. You’ll be responsible for driving the software development process toward quality-centric methodologies. Demonstrated track record of delivering test automation, quality requirements, designing functional and performance test suites and producing deliverables that exceed commitments. Responsible for the creating test automation solutions, discovering current limitations and compatibilities between subsystems, the selection of new concepts and methodology, and the development of major routines and utilities. Generation of metrics and information that improve development practices on the team. Review and critique of technical requirements and software design specifications and software implementation. Instilling best practices for test suite automation and frameworks and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules. Key job responsibilities Participate in the full development life cycle, working within broadly defined parameters, including test plan execution and software quality needs. Writing and executing test plans, designing and developing test tools, automation, debugging and reporting code bugs and pushing quality upstream. Own the delivery of an entire software development test suites and frameworks. Work closely with the technical leaders to develop the best approach for testing our functionality at scale. You are capable of understanding the interaction between the components in a distributed system in order to ensure they are functioning properly. Create and execute appropriate test strategies and processes that align with business objectives and project timelines. About the team Relay TAQ's diverse team of SDETs, QA Engineers, and Device Associates provides comprehensive testing support for customer-facing Relay products, including Carrier Products, Relay Mobile, and Relay Yard Automation, while also driving end-to-end testing between Relay Products. BASIC QUALIFICATIONS 2+ years of quality assurance engineering experience Experience in automation testing Experience in manual testing Experience in UI and API automation testing (Selenium/SOAPUI) PREFERRED QUALIFICATIONS Experience in API & Mobile testing Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
10.0 years
8 - 9 Lacs
farīdābād
Remote
Strategic HR Leadership Develop and implement HR strategies aligned with business objectives and market expansion goals. Advise senior leadership on workforce planning, manpower deployment, and sales team productivity. Create policies specifically addressing challenges of field sales staff working with dealers/distributors. Talent Acquisition & Workforce Deployment Drive recruitment strategies for mass-hiring of sales executives and supervisors across India. Build talent pipelines for critical roles at regional and zonal levels. Establish structured induction and onboarding programs for field staff. Sales Workforce Policy & Administration Design and manage HR policies covering attendance and mobility tracking for field staff. Create expense reimbursement frameworks for travel, lodging, and market visits. Develop incentive and performance-linked pay structures tailored to sales targets. Implement health, safety, and insurance policies suitable for extensive travel. Employee Relations & Engagement Build effective communication channels between HO and remote field employees. Manage grievance redressal mechanisms specific to sales staff challenges in markets. Foster employee engagement through recognition programs and sales reward frameworks. Compensation, Benefits & Compliance Benchmark and maintain competitive salary, incentive, and benefits structures for sales teams. Ensure compliance with state-specific labor laws across India (minimum wages, gratuity, bonus, shops & establishment laws, etc.). Implement uniform HR standards across dealers/distributors engaged with sales staff. Learning & Development Create specialized training programs in sales ethics, dealer/distributor relationship management, and market execution skills. Develop leadership capabilities among area and regional sales managers. HR Technology & Analytics Introduce HRMS/ERP modules for tracking attendance, leave, incentives, and field reporting. Leverage analytics to monitor attrition, sales force productivity, and engagement trends. Job Type: Full-time Pay: ₹840,000.00 - ₹960,000.00 per year Experience: Corporate HR: 10 years (Required) manage sales staff: 5 years (Required) FMCG: 6 years (Required) Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
gurgaon
On-site
Key Responsibilities Talent Management: Overseeing the full recruitment and hiring process, from job postings and interviews to onboarding new hires and managing offboarding procedures. Employee Relations: Addressing employee concerns and grievances, ensuring a positive work environment, and handling disciplinary actions fairly. Policy & Compliance: Implementing and updating HR policies and procedures, ensuring adherence to labor laws and regulations, and maintaining accurate employee records. Benefits & Payroll: Administering employee benefits programs (health insurance, retirement plans, etc.) and managing the payroll process, including accurate and timely disbursement of salaries and wages. Performance Management: Assisting in the performance appraisal process, including goal-setting, performance reviews, and development plans for employees. Employee Engagement: Planning and organizing activities to enhance employee engagement, improve morale, and foster a positive organizational culture. HR Strategy: Contributing to the development and execution of HR strategies that align with the organization's overall goals and objectives. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Posted 1 day ago
1.0 years
2 - 3 Lacs
gurgaon
On-site
DESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. BASIC QUALIFICATIONS Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in French language for the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA PREFERRED QUALIFICATIONS Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
1.0 - 3.0 years
2 - 3 Lacs
gurgaon
On-site
Job Description – Recruiter (Blue/Grey-Collar Hiring) Company: Big Tree Location: Gurgaon About Big Tree: Big Tree, a Gurgaon-based HR solutions provider, has been transforming HR practices for the start-up ecosystem and beyond. We specialize in end-to-end HR services, from training & development to HR automation, and provide tailored staffing solutions to help businesses—from startups to enterprises—meet their workforce needs. Our expertise in blue and grey-collar hiring enables us to deliver high-volume recruitment support for industries like logistics, manufacturing, retail, e-commerce, facility management, and more. Key Responsibilities: Achieve monthly hiring targets through active joinings for assigned clients. Source candidates via field visits, job fairs, local networks, referrals, and job portals . Ensure timely onboarding and joining of candidates while maintaining active manpower strength. Conduct initial screenings/interviews (telephonic, video, or in-person). Schedule and coordinate daily lineups and interviews with clients. Maintain updated records in Google Sheets and prepare daily performance reports . Build and sustain strong candidate pipelines for recurring requirements. Support candidates through the selection, offer, and joining process to minimize dropouts. Requirements: Graduate (any stream) 1–3 years’ experience in bulk/blue-collar/grey-collar hiring (logistics, delivery staff, drivers, warehouse staff, sales promoters, etc.). Strong sourcing skills through field recruitment, local market connections, and digital platforms . Excellent communication, negotiation, and coordination skills. Comfortable working in a target-driven environment . Proficiency in MS Excel/Google Sheets. What We Offer: Opportunity to work on high-volume hiring mandates across industries. Exposure to diverse client requirements and workforce categories. Competitive salary plus attractive incentives based on performance. Growth opportunities in a fast-scaling HR solutions company. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Posted 1 day ago
0.0 years
5 - 6 Lacs
gurgaon
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
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