Offer & Onboarding Senior Specialist

As an Offer & Onboarding Senior Specialist at bp, you will play a crucial role in delivering Core People Services within the People Culture & Communications (PC&C) Operations & Advisory organization. Your main responsibility will be to specialize in Offer & Onboarding related services and requests across multiple geographies, ensuring best-in-class Join & Welcome support and customer experience for BP new joiners and the PC&C community. You will also be responsible for ensuring compliance and consistency across the respective services. **Role Overview:** You will be part of an internal global shared services organization, Operations & Advisory, dedicated to delivering centralised and standardised people services for BP. Your role will involve providing first-line support to customers, performing transactions related to requisition and offer management, pre-employment checks, and job-related data service requests. You will also be responsible for managing record and document contract management services, ensuring data integrity, and identifying continuous improvements to services. **Key Responsibilities:** - Understand relevant procedures and processes for the businesses - Provide first-line support and respond to inbound queries - Perform transactions related to requisition and offer management - Ensure data integrity and maintain workforce administration processing - Identify and apply continuous improvements to services - Work closely with other team members and stakeholders - Support new joiners during the on-the-job training period **Qualifications Required:** - Bachelors degree or equivalent experience - 3+ years of relevant shared service experience - Fluent English language knowledge **Skills Required:** - Ability to administer People, Communication & Culture systems and processes efficiently - Strong customer service skills - Digital fluency with systems and computer skills - Numeracy & analytical thinking - Risk Management - Proficiency in CRM systems, MS Office, People and Culture processes, and Workday As part of the PC&C team at bp, you will be joining a diverse and inclusive culture where your career growth and development are valued. You will have the opportunity to work in a dynamic environment and contribute to shaping the future of the organization. If you are ready to make a transformative impact and thrive in a fast-paced setting, apply now and be a part of our team. Please note that this role does not require travel or relocation assistance and is a hybrid of office/remote working. Your employment may be contingent upon adherence to local policy, including pre-placement screenings and background checks.,