Responsible for supporting HR Services delivery which may include providing payroll services, supporting internal HR and cross HR Delivery Centre operational and service management reporting, resolving complex queries or provide guidance on the organisational data change process and to process organisational data change requests and mass data uploads.
Entity:
People, Culture & Communications
HR Group
We re modernizing and simplifying the way we run People and Culture in bp, and our Global P&C solutions and services team is at the heart of new ways of working. Every effort is made to ensure consistency and standardization of the HR processes across the globe. However, we understand that every country has its unique legal, fiscal and regulatory requirements and there is a need to support them.
The purpose of the Offer & Onboarding Senior Specialist role is to provide guidance and information to candidates, employees, managers and P&C on the sophisticated candidate and employee processes and data changes, across the breadth of the Workday processes.
The Offer & Onboarding Senior Specialist administer activities related to offer document creation, pre-employment checks, hire and change job and other onboarding-related tasks; ensures that vital updates are completed to specified timescales, agreed to standards and via appropriate channels and provides process, data and system expertise and guidance to various collaborators.
Key Responsibilities:
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Support with the Global Offer and onboarding processes, ensuring to create optimum experience for the candidates and managers
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Implement and supervise the Quality framework to ensure Quality Assurance, Quality Audit, Quality improvement and Knowledge management initiatives are running optimally
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Work collaboratively with other Regional Development Centers (RDCs) and the wider Services & Solutions to contribute to clients and/or enhance relationships and ways of working
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Ensure that candidate, employee, and organization data integrity is maintained during the workforce
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Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes.
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Perform the review and approval steps to ensure these are in line with policy and established.
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Deliver record and document image management services according to agreed processes
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Main point of contact for wider bp teams i.e. Talent Acquisition, Payroll, Benefits, Squads, etc. and external vendors
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Administration processing, following data management processes and procedures.
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Identify, raise and apply continuous improvements to services.
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Work closely with other Core People Services team members within the P&C Services to ensure that overall operational objectives are met, ideas shared, and lessons learned.
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Investigate, liaise and resolve sophisticated issues involving multiple systems.
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Ensure adherence to process maps and standard data input forms.
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Support team members in resolving operational issues and understanding processes.
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Support the resolution of business critical issues.
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Support acceptance testing for P&C Services technology changes.
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Ensure proper documentation and compliance for internal controls and audits
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Identify, analyze and improve the existing process by recommending and implementing solutions in an innovative and logical manner
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See opportunities to improve service to deliver better customer experience and better efficiency
Required Skills & Experience:
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A university degree or equivalent experience or professional qualification, in human resources management or its equivalent.
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Minimum of 6-8 years of relevant previous experience in HR Shared services environment
Technical Capability
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Actively developing breadth and depth within the HR specialist area and able to provide professional advice
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Numeracy & analytical thinking able to quickly and optimally analyses system generated data to provide insights and assimilate data and information from a range of sources to advise business insights
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Prior experience in HR Shared Service center in a multi-national organization
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Proven track record in delivering high-quality customer experience
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Analytical thinking able to quickly and optimally generate and analyze data to provide accurate and timely information to advise business decisions
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Digital fluency - not only comfortable and competent in using technology to enable and enhance ways of working and thinking, but also comfortable in the wider digital environment and the work with a business transformation including people, processes and data-driven actions.
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Risk Management acts with a high level of integrity and respect for data privacy. Takes
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steps to mitigate risks in this space and knows when to call out any concerns.
Business Capability
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Solution focus identifies and recommends solutions that will contribute to BP and/or enhance relationships and ways of working
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Stakeholder management Ability to engage with and influence key business and HR partners. Use partnering, basic consultancy skills and a coach approach to build trust. Is continually enhancing skills in active listening, influencing and communication
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Eye for business & customer focus keep up to date with internal and external context, understands the relationship between their activity and the BP business strategy and drivers, and considers the commercial implications of HR decisions and actions. Always remember that HR is an enabler of the business and ensures HR solutions lead to enhanced business effectiveness and results. Puts the
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Drives value-adding solutions and a track record of improving/contributing
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Externally orientated actively working on developing external connections, aware of standard processes and actively learning from others. Ability to analyze leading practices, market trends, and benchmarking
We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
