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2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Spare Parts and Store Operation Manager, you will be responsible for managing the day-to-day spare parts indent control, receipt management, and overall store operations. Your role will involve identifying IT assets such as desktops, laptops, servers, computer peripherals, and printer spares. Prior experience in handling similar store and logistics operations is required, along with knowledge of monthly/quarterly stock audits. Proficiency in Microsoft Navision ERP system is preferred for this role. You should be willing to work beyond regular office hours when necessary and possess strong vendor management skills. Effective communication, both written and verbal, is essential for this position. The ability to make decisions independently and lead a team are key requirements. This is a full-time position with a day shift schedule from Monday to Friday, with weekend availability as needed. A Bachelor's degree is preferred for this role, and a minimum of 2 years of relevant experience is required. The work location is on-site.,
Posted 21 hours ago
8.0 - 12.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
As an Operations Manager, you will be responsible for developing, implementing, and monitoring day-to-day operational systems and processes to ensure visibility into goals, progress, and obstacles for key initiatives. Your role will involve planning, monitoring, and analyzing key metrics to ensure efficient and timely completion of tasks. You will devise strategies for program growth enterprise-wide, implementing process improvements to maximize output and minimize costs. Your responsibilities will include working knowledge of administrating work, coordinating with accounts and product teams, evaluating business procedures regularly to apply improvements aligned with organizational objectives, and overseeing customer support processes to enhance customer satisfaction. Exceptional communication skills, interpersonal skills, emotional intelligence, coaching skills, people management, ownership, accountability, teamwork, collaboration, decision making, root cause analysis, recurrence prevention, and behavioral management will be essential for this role. This position requires a minimum of 8 to 10 years of experience in operations and a qualification of BBA or any other relevant degree. The job type is full-time, with a work location in person in Eswatini, Swaziland, Southern Africa. The salary range for this position is between 70,000 to 1,00,000 per month. Additionally, benefits such as Provident Fund and a performance bonus are included. If you have a total of 8 years of work experience and at least 7 years of experience in operations management, you are preferred for this role. Your ability to plan, analyze, and implement operational strategies effectively will be crucial in ensuring the efficiency and success of the organization's operations.,
Posted 22 hours ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a member of our global energy business within the Finance Group, you will play a crucial role in contributing to the delivery of light, heat, and mobility to millions of people daily. Our company is at the forefront of addressing significant challenges that shape the future, and we invite you to be part of our journey towards a low-carbon future. By joining us, you will have the opportunity to contribute to our goal of becoming a net zero company by 2050 or sooner, and actively participate in our efforts to achieve a sustainable world. Your responsibilities will include managing day-to-day customer master data queries and activities, such as providing support for site set up, transfers, and retirement, as well as coordinating with Terminal Partners and analyzing data. It will be essential for you to ensure data integrity, consistency, and compliance with data standards while running performance reports and participating in operations meetings to uphold SLA agreements and critical metric measures. You will collaborate closely with various business functions, including Sales, Sales Operations & Marketing teams, Logistics & Supply teams, Distributors & Resellers, and external business partners. Your role will involve working across different time zones to support Business Partners in the US, covering US applications. To excel in this role, you should possess a Bachelor's degree or equivalent experience in management, Business, Finance, Accounting, or a related field, along with 4-6 years of proven ability in client-service oriented functions within Procurement, Supply chain, Customer, or Finance fields. Proficiency in English, strong communication skills, and experience working with master data systems and SAP or other ERP systems are required. Additionally, your ability to work cross-culturally, communicate effectively across various organizational levels, and contribute to continuous improvement processes will be crucial for success. This position does not involve travel and is eligible for relocation within the country. Remote work is not available for this role. Your role will also involve utilizing a diverse set of skills including accounting for financial instruments, analytical thinking, business process improvement, commercial acumen, data analysis, decision making, financial reporting, influencing, internal control and compliance, among others. Join us in our mission to make energy cleaner and better, and become a valuable part of our world-class team dedicated to driving positive change in the energy sector.,
Posted 23 hours ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining terraterri.com, an International Real Estate Marketplace located in Hyderabad. As a Presales Manager, your primary responsibility will be to engage with clients, lead sales initiatives, coordinate presales tasks, supervise projects, and guarantee the smooth integration of services. To excel in this role, you must possess strong consulting and sales abilities, along with expertise in presales and project management. Your experience in service integration will be crucial, as you will be required to communicate effectively and build relationships with clients. Your proficiency in data analysis will aid you in making well-informed decisions, while your exceptional organizational and time management skills will ensure the successful execution of tasks. Ideally, you should hold a Bachelor's degree in Business Administration or a related field. Prior experience in the Real Estate industry or a similar field would be advantageous for this position.,
Posted 23 hours ago
15.0 - 19.0 years
0 Lacs
howrah, west bengal
On-site
About the Company Established in 1989, Rollick is amongst the largest manufacturers of frozen dessert in Eastern India, with state-of-the-art manufacturing units in Kolkata. Rollick has a fast-growing network of over 500 distributors across the region and offers a product range including ready-to-eat cups, sticks, cones, take-home tubs, and bulk packs. With products available in more than 20,000 retail outlets and 600 pushcarts, Rollick caters to all tastes and preferences at an affordable price range of Rs 5-50 per single consumption pack. Present in 15 states currently, Rollick aims to expand nationwide soon. Location: Kolkata Sector V CTC: 30LPA Interested candidates, please share your updated resume at barnali.mandal@rollick.co.in About the Role The HOD - Factory position at Rollick involves overseeing all factory operations to ensure efficiency and quality in production. This role requires managing production, maintenance, and support functions while ensuring compliance with regulatory standards and safety protocols. The Head of Factory leads teams to drive performance enhancement, continuous improvement, and lays a strong foundation for expansion into other regions of the country. Minimal travel for business purposes is involved in this role. Responsibilities Operational Oversight: - Oversee all factory operations to ensure optimal efficiency and adherence to quality standards. - Develop and implement strategies for operational improvements and cost reductions. - Drive development in capacity expansion and equipment replacements. Production Management: - Oversee production schedules to meet demand while minimizing waste and ensuring product quality. - Ensure the proper functioning of production machinery and equipment. Maintenance Management: - Oversee maintenance activities to maintain equipment reliability and operational efficiency. - Implement preventive maintenance programs to reduce downtime and extend equipment lifespan. Regulatory Compliance: - Ensure compliance with all relevant industry regulations, safety standards, and quality control procedures. - Prepare for and manage audits by regulatory bodies, ensuring timely resolution of any non-compliance issues. Union Management: - Foster collaborative relationships with union representatives, ensuring open communication and proactive issue resolution. - Negotiate and uphold labor agreements aligned with company policies and operational goals. - Address grievances and conflicts constructively, promoting a positive and cooperative work environment in the factory. Safety Management: - Foster a culture of safety within the factory, ensuring all team members adhere to safety protocols and procedures. - Conduct regular safety training and drills to maintain a safe working environment. Budget Management: - Prepare and manage the factory budget, ensuring alignment with overall business objectives. - Monitor expenses and implement cost control measures to maintain profitability. Team Management: - Lead and develop teams across production, maintenance, and support functions. - Establish performance metrics and provide ongoing feedback to team members to drive continuous improvement. Qualifications - Bachelor's degree in Engineering, Food Technology, or a related field. - Minimum of 15+ years of experience in factory management within the food or FMCG industry. Required Skills Technical: - Operations Management (expertise in optimizing factory processes) - Production Scheduling and Planning - Preventive Maintenance Planning - Regulatory and Safety Compliance - Budgeting and Cost Control Behavioural: - Operational Leadership - Problem-Solving in Production Environment - Safety and Compliance Focus - Continuous Improvement Orientation - Decision Making - Adaptability to Changing Operational Needs - Conflict Resolution - Accountability and Responsibility Preferred Skills - Experience in managing large teams. - Strong communication and negotiation skills.,
Posted 23 hours ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a FinOps Analyst at PepsiCo's Product Delivery team, you will play a crucial role in accelerating PepsiCo's digital transformation by delivering and sustaining digital products across Strategy and Transformations core priorities. Your primary responsibility will be to collaborate with global teams and influence them to substantially reduce infrastructure costs. You will work closely with teams both within and outside of DP&A, such as the PepsiCo Cloud Cost Office, to analyze complex data, identify cost-saving opportunities, and communicate proposed action plans effectively. Your responsibilities will include defining and executing an integrated FinOps plan, reducing cloud and on-premise infrastructure costs for about 300 DP&A apps, optimizing AMS contract management pricing models, rationalizing apps to save money, analyzing complex data to identify opportunities, and designing and testing dashboards, reports, and analytics. You will also be responsible for optimizing inefficient processes and tools to drive efficiency and effectiveness. To excel in this role, you should have at least 5 years of analyst and analytic experience, advanced Excel skills, proficiency in Power Point for creating presentations, experience in designing and testing dashboards, reports, and insights (preferably in Power BI), excellent communication skills, strong problem-solving abilities, and the capacity to simplify complexity to make informed decisions. A creative mindset, passion for efficiency, and the ability to collaborate effectively with teams of varying priorities will be key to your success. Your role will require you to demonstrate perseverance, resilience, and a can-do attitude in pursuing goals, quick decision-making abilities, effective collaboration with others, persuasive communication skills, and the motivation to inspire your colleagues. Strong technical knowledge and skills in Azure Platform, ServiceNow, Flexera, Excel, and other AIOps toolsets will be beneficial for this position. If you are a proactive, analytical thinker with a passion for driving results and influencing positive change, we encourage you to apply for this challenging and rewarding opportunity at PepsiCo.,
Posted 23 hours ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
The purpose of the role is to support BP's central transformation project by upgrading and standardizing policies, processes, controls, and technology related to balance sheet assurance, reconciliation, and journal entry, through the implementation of an integrated solution using BlackLine SaaS software. The project aims to enhance BP's balance sheet reconciliation and manual journal operating capabilities through digitization. As a member of the project team, your primary responsibility will be to prepare balance sheet reconciliations in the BlackLine tool, requiring a deep understanding of R2R functions and the reconciliation process in BlackLine. You will collaborate with senior partners across BP's FBT teams and finance and control teams to ensure accurate and compliant reconciliation activities. Key responsibilities of the role include conducting regular reconciliations of balance sheet accounts, ensuring compliance with company policies and regulatory requirements, investigating and resolving variances, documenting all reconciliation activities, evaluating and improving processes, providing recommendations for enhancements or automation, collaborating with other teams, delivering training on BlackLine processes, supporting audits, analyzing reconciliation data, and maintaining an effective control environment. To excel in this role, you should demonstrate a clear understanding of the business context, be adaptable to evolving business requirements, possess strong communication and stakeholder management skills, and have a continuous improvement mindset. Qualifications for this role include a university degree, professional qualifications such as CA, CIMA, or MBA, at least 7 years of experience in R2R functions including BlackLine reconciliation, SAP ECC/S4 HANA, and MS Office Suite proficiency. Additionally, experience in the power, oil and gas industry, big4, or FBT/SSC is desirable. The role does not involve significant travel and relocation assistance within the country is available. This is a hybrid office/remote working position that requires skills in accounting, analytical thinking, communication, stakeholder management, and the ability to work independently on multiple tasks simultaneously. Your employment with BP may be contingent upon adherence to local policies, including pre-placement screenings and background checks.,
Posted 1 day ago
20.0 - 24.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The Head Underwriting & Placement will manage underwriting activities for high-value clients, focusing on risk assessment and profitable outcomes. Responsibilities include identifying policy gaps, managing RFQs, securing competitive quotes, business developments, and delivering accurate policies. The role involves collaboration with internal teams and insurers to drive growth, maintain relationships, and ensure timely turnaround. Ensure compliance with IRDAI regulations, optimize processes, and provide regular MIS reporting to management. Responsibilities: Quote Procurement: - Manage all the requisitions of clients with high value. - Analyse the client's existing policy and identify missing coverage clauses. - Coordinate with external investigators to conduct physical inspections of client assets (e.g., factories) and obtain investigation reports. - Highlight policy gaps and present a gap analysis report to the client. - Prepare RFQs, including existing policy details, required add-ons, and the last three years claim history. - Submit RFQs to insurance companies to gather competitive quotations. - Prepare a detailed comparison sheet of all received quotes from insurers. - Present the comparison to the client, ensuring accuracy and alignment with their needs. - Ensure high-quality quote recommendations to achieve a maximum conversion rate. Underwriting Strategy and Quality Control: - Monitor underwriting operations to ensure policies are accurately reviewed, gaps identified, and proper endorsements made. - Implement risk assessment strategies for large or complex insurance cases. - Analyse business performance and ensure profitability in underwriting activities through effective pricing and cost management. - Verify the policy received from the insurer against the original RFQ to ensure all coverage requirements are fulfilled. - Share the validated policy with the client, ensuring zero flaws before delivery. - Manage endorsements for missing terms/conditions (paid or free, depending on the case). - Coordinate policy cancellations if significant errors (e.g., incorrect sum insured) are found. - Share the final quote, KYC documents, NEFT/Cheque docket, and client mandate with the insurer for policy issuance. - Maintain RFQ and QC trackers to monitor the status and progress of policies. Business Development along with Sales Team: - Build and nurture relationships with key corporate clients, insurers, and other stakeholders. - Lead pitches, negotiations, and client presentations for securing large accounts with Sales Team. - Develop and manage a robust sales pipeline to ensure consistent business acquisition. Client Solutions: - Oversee the design and delivery of tailored insurance programs for corporate clients, including employee benefits, property & casualty, liability, and other lines of business. - Ensure high-quality advisory services to clients, aligning insurance strategies with their risk management objectives. Business Hygiene & Relationship Management: - Maintain strong relationships with both internal departments and external stakeholders to drive business growth and ensure faster TAT and favorable quotes. - Conduct at least two visits per week to insurance companies for better collaboration and to minimize delays in receiving quotations. - Keep a record of all visits and interactions with insurers to improve coordination and outcomes. - Regularly engage in meetings and discussions with sales teams, clients, and insurance companies to finalize profitable deals. - Participate in client meetings to support sales teams with technical insights and underwriting expertise. - Maintain high business standards through presentable and organized processes. Product Development & Innovation: - Create innovative and customized products as per client's requirement. MIS & Compliance: - Ensure timely submission of MIS reports and other operational data to management. - Update the RFQ tracker daily to ensure smooth tracking and follow-ups. - Record all QC activities on the same day for transparency and process control. Process Optimization and Compliance: - Oversee the implementation of underwriting processes and ensure all procedures are followed as per company and regulatory standards. - Ensure full compliance with IRDAI regulations and internal audit requirements. - Identify areas for process optimization to increase operational efficiency and effectiveness. - Achieve GWP (Gross Written Premium) annually across all insurance segments. Essential Requirements: Experience: 20+ years in Underwriting profile and Insurance domain Education: Graduation + Fellowship + BPQ Skills: Underwriting Expertise in EB & Non EB, Quote & RFQ Management, Analytical Skills, Negotiation Skills, Relationship Management, PAN India Insurance Relations, Decision making, Leadership and Team Management, Communication Skills Benefits: - Competitive salary offering - Comprehensive training and ongoing professional development - Opportunity to contribute to the growth of a leading insurance Broking company - Insurance GTL policy - Collaborative and supportive work environment - Opportunities for professional development and growth - Promotes Work-Life Balance,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the Regional Marketing Manager, you will play a vital role in executing marketing strategies and supporting various agencies within the India market. Your main focus will be to align with global and international strategies while also implementing marketing activations that align with commercial objectives. You will collaborate with both international and local India teams, adapting strategies to suit local market needs. This position offers an exciting opportunity for a creative and analytical marketer to contribute significantly to the growth of an emerging brand. Your responsibilities will include developing and implementing marketing strategies to enhance brand awareness, acquisition, and retention. You will oversee multi-channel campaigns across social media, email, PPC, and SEO, while managing multiple agencies including media, creative, influencer, performance, and social. Monitoring key performance indicators (KPIs) such as CAC, LTV, and ROI will be essential to optimize campaign performance. In terms of organic social media, you will be tasked with managing regional social channels to increase engagement and followers. Ensuring alignment of content with the global strategy and audience segments, overseeing agency output, creative approvals, and quick-to-market initiatives, and analyzing KPIs to drive future campaigns will be part of your responsibilities. In the realm of influencer marketing, you will work closely with influencer agencies to identify suitable influencers for the brand. Driving integrated influencer campaigns that align with brand objectives, managing influencer relationships, contracts, and content development, and integrating influencer efforts across all marketing channels for a full-funnel impact will be crucial. Content creation and messaging will also be a significant part of your role. Collaborating on content creation that reflects the brand and resonates with target audiences, maintaining messaging consistency across all channels, and using customer segmentation for personalized marketing are key aspects of this responsibility. Your role will also involve tracking and reporting on campaign performance, conducting testing, and iterating strategies to drive efficiency and lower customer acquisition cost (CAC). Additionally, you will collaborate cross-functionally with international and local India teams, commercial, digital commerce, finance, and customer service teams to align marketing efforts with business and financial goals. To excel in this role, you should bring 5-8 years of marketing experience, particularly in digital marketing. Strong agency management skills, proficiency in performance marketing (SEM, paid social, email marketing, and content marketing), experience with marketing automation tools and analytics platforms, excellent communication and writing skills, and the ability to make data-driven decisions are essential. You should be adept at working in a fast-paced environment, running multiple projects simultaneously, and have strong problem-solving skills. A creative approach to marketing, a collaborative mindset, and a passion for testing and optimizing marketing tactics will also be valuable assets in this position. The Company is an Equal Opportunity Employer committed to fostering a diverse and inclusive work environment.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As an Account Manager specializing in Fluid Handling products, you will play a crucial role in driving sales and managing client relationships. Your primary responsibilities will include P & L management, handling product quotations, and ensuring an increase in value per car. You will be responsible for executing the sales and marketing plan set by the Head of Department, achieving individual sales targets, and responding to customer queries in a timely manner. Your role will also involve conducting customer satisfaction surveys, analyzing feedback, and maintaining strong customer relations. Additionally, you will be expected to provide valuable business intelligence by researching competition, pricing, and market potential. Your insights will contribute to strategy formulation, new product idea generation, and product benchmarking. To excel in this role, you should possess a Bachelor's degree in Engineering with 2 to 6 years of relevant experience. Key skills required include Application Engineering, Customer Service Orientation, Data & Analytical Skills, Decision Making, and Product/Process Innovation. Strong communication skills, tool knowledge, accountability, customer relationship management, product knowledge, networking abilities, and teamwork are essential for success. Furthermore, you will be encouraged to attend training programs, seminars, and exhibitions to enhance your skills and knowledge in the field. Your dedication to self-development and continuous learning will be instrumental in your professional growth and contribution to the global sales team at ARaymond. Join us in our mission to lead in sustainability and innovation within the fastening and assembly market. Be part of a supportive team that values your wellbeing and empowers you to make a difference. Start your journey in Gurgaon, India, with immediate availability for a permanent contract. Apply now and connect with a team that is always behind you.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
indore, madhya pradesh
On-site
The Assistant Manager/Deputy Manager Production will be responsible for overseeing daily production operations of magnetic core components, ensuring optimal output, quality, and cost-efficiency. You will be required to manage teams, coordinate with cross-functional departments, and drive continuous improvement in manufacturing practices, while adhering to safety and quality standards. Key Responsibilities Plan, schedule, and supervise daily production activities for magnetic core manufacturing (e.g., toroidal, ferrite cores). Ensure production targets (volume, quality, and timelines) are met efficiently. Monitor machine utilization and optimize production workflows. Identify process bottlenecks and implement lean manufacturing and Kaizen practices. Assist in process development and standardization for winding, annealing, coating, and testing of magnetic cores. Ensure adherence to ISO 9001:2015, 14001:2015, 45001:2018, and customer-specific quality standards. Supervise and train operators and junior staff on best practices, SOPs, and safety protocols. Coordinate with the stores and planning department for raw material availability. Work with the maintenance team to ensure preventive and breakdown maintenance is timely conducted. Maintain daily production reports, downtime analysis, and KPI. Prepare monthly reports on productivity, yield, and resource utilization. Required Qualifications and Skill-sets Qualifications: B.E./B.Tech in Mechanical, Electrical, or Electronics Engineering. Experience: 8-10 years in a manufacturing industry, preferably magnetic cores, transformers, inductors. Communication or leadership skills. Other skills considered as a plus - Excellence Analytical Skills, Collaborative approach, People management skills, Decision-making ability. Languages required: Excellence in English & Hindi (Local Language).,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Incident and Problem Manager at FIS, you will play a crucial role in providing 24x7 support for incidents within a production environment, ensuring that service level agreements are met to support clients" critical business requirements. You will act as the focal point for incident review and escalation when necessary, working across various product lines and engaging with different levels of management on a daily basis. Your familiarity with the ITIL framework will be essential as the Incident Management process feeds into the Change and Problem processes. Your responsibilities will include developing, coordinating, and promoting incident management activities across the enterprise, ensuring the effective functioning of Incident Management processes across all support areas. You will manage and direct technical specialists and computer operations staff during incident restoration, serving as a liaison between different teams for high severity incidents. To be successful in this role, you should have 8 to 12 years of experience in incident management principles, procedures, and techniques. Strong knowledge of ITIL, issue resolution, escalation practices, FIS products and services, and IT infrastructure is required. Your ability to think analytically and creatively when problem-solving, along with effective communication skills at all organizational levels, will be key. You should also possess decision-making skills within specified parameters and the ability to make independent and collaborative decisions. Joining FIS will offer you an exciting opportunity to be part of the world's leading FinTech Product MNC, with a range of benefits designed to support your lifestyle and wellbeing. You will have a multi-faceted job with a broad spectrum of responsibilities in a modern international work environment, collaborating with a dedicated and innovative team. At FIS, we are committed to safeguarding the privacy and security of all personal information processed to provide services to our clients. Our recruitment model primarily involves direct sourcing, and we do not accept resumes from recruitment agencies not on the preferred supplier list. We do not bear any responsibility for fees related to resumes submitted through job postings or other parts of our company.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
Represent our clients on various projects by performing data entry and case processing of forms. Manage daily activities related to patient and healthcare provider support requests through different communication channels such as Fax, Chat, and Email. Conduct intake of cases and accurately capture all relevant information in the Case Management system. Ensure that all support requests are properly logged in the system and directed to the appropriate next step using decision tools and reference guides. Guarantee timely and precise processing of requests by reviewing source documentation. Escalate complex cases when necessary. Uphold high-quality standards for all client programs, complying with program requirements and guidelines. Precisely transcribe and document information from forms into client databases. Reporting to the Call Center Supervisor and Operations Manager. Key Objectives: - Maintain exceptional quality standards for all client programs and adhere to program guidelines. - Accurately transcribe and enter data required by individual programs into specific databases. - Adhere to company policies and Standard Operating Procedures. - Demonstrate flexibility within the department to optimize utilization. - Showcase highly effective transcription and data entry skills meeting or exceeding productivity expectations. - Ensure patient privacy and confidentiality according to the guidelines of the Health Insurance Portability and Accountability Act (HIPAA). Job Holder Specification: - Excellent English verbal, written, and listening communication skills are essential. - Bachelor's degree (Preferred final year pharmacy/biotech/physiotherapy graduates) or equivalent work experience. - Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes, and patient assistance programs is preferred. - Proficient in reviewing intake documents thoroughly and entering information in databases with minimal errors. - Proficiency in Word and Excel. - Strong analytical thinking, problem-solving, and decision-making abilities. - Ability to multitask and manage multiple projects simultaneously with excellent time management skills. Location: The job holder must be based in Gurgaon. Values: Partnership: Building trust through delivering promises and working in partnership with clients and colleagues. Customer Focus: Upholding responsibilities for internal and external customers, demonstrating high ethical standards and honesty in dealings. Teamwork: Working effectively in diverse teams, valuing different perspectives and experiences. Ingenuity: Committed to solving problems and innovative thinking. Quality: Setting high standards, developing capabilities, and delivering quality services. Energy: Achieving goals with passion, engaging, listening, and working together. Expertise: Leveraging knowledge and skills to deliver excellence and enhance client experience. Our company is committed to creating a diverse, inclusive, and authentic workplace. If you are enthusiastic about the role but do not meet every qualification, we encourage you to apply as you may be the right fit.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an MS-SQL DBA L2, you will be responsible for providing 24*7 database support including incidents, requests, and changes. This includes offering on-call support during weekends and out of business hours, as well as ensuring 24x7 support for critical production systems. Your role will involve a strong understanding of Production Database Operations and the importance of Business-As-Usual (BAU) operations. Additionally, you should have good knowledge of the ITIL Framework and possess effective communication skills both in written and verbal forms. You will be expected to have experience in Incident Management, handling crisis calls by engaging with vendors and clients, and demonstrating strong analysis skills, problem-solving abilities, and decision-making skills. It is important that you are willing to take responsibility and ownership of problems, as well as continuously upskill yourself on new concepts, features, and open-source technologies while acting as a mentor to others. In this role, you will be required to work in a rapidly changing environment, plan and execute PSU Patching and Upgradation of SQL Server, and have experience in automating PSU Patching and other routine tasks. Your responsibilities will also include account management, performance monitoring, optimizing queries, managing security parameters, handling backups, and troubleshooting SQL Agent Jobs and Maintenance Plans. To be successful in this position, you must have good team working skills, the ability to work in shifts on a 24x7 rotation basis, and a positive attitude. Strong knowledge of Production Database Operations, ITIL Framework, and experience in Incident Management are essential. Additionally, proficiency in presentation skills, project management, and troubleshooting data corruption are highly valued. Ideally, you should have 5-8 years of experience in a similar role, hold an engineering or computer science degree, and possess relevant RDBMS certifications. Experience in handling a large environment with a minimum of 500+ SQL instances and TBs of database size is considered advantageous. Join us at Socit Gnrale, where we believe in the power of individuals to drive change and shape the future. If you are looking for a stimulating environment where you can grow, innovate, and make a positive impact, then we welcome you to be part of our team. Our commitment to diversity, inclusion, and ESG principles ensures that you will have the opportunity to contribute meaningfully to our activities and policies while growing both personally and professionally.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
About the Opportunity You will join an established player in the Business Process Management and Back Office Services sector, known for delivering robust operational solutions across various domains. The organization places a strong emphasis on process excellence and client satisfaction. They are highly regarded for fostering a collaborative and high-performance work environment in India. This on-site role presents an exciting opportunity for you to lead and drive innovation in operational processes. Role & Responsibilities As a leader, your primary responsibilities will include leading and supervising the back office team to ensure the efficient execution of daily operational workflows. You will be tasked with monitoring, evaluating, and optimizing transactional processes to drive continuous improvement and quality service delivery. Managing team training, conducting performance evaluations, and facilitating professional development to enhance productivity and employee engagement will be crucial aspects of your role. Collaboration with cross-functional departments to streamline operations and drive process enhancements will also fall within your purview. It will be essential to ensure strict adherence to internal policies, industry compliance standards, and operational protocols. Additionally, you will be responsible for generating accurate and timely reports for senior management, highlighting team performance and operational metrics. Skills & Qualifications Must-Have: - Proven experience in managing back office or administrative operations in a process-driven environment. - Strong leadership abilities with excellent team management and communication skills. - Expertise in operational planning, resource allocation, and performance management. - Proficiency in data analysis, report generation, and the utilization of process automation tools. - Ability to make effective decisions under pressure in a fast-paced setting. - Fluency in English and relevant local languages. Preferred: - Exposure to industry-specific ERP systems and back office software. - Knowledge of compliance, regulatory frameworks, and risk management practices. Benefits & Culture Highlights You can look forward to a competitive salary and a comprehensive benefits package. The organization offers a collaborative and dynamic on-site work environment that prioritizes professional development. There are ample opportunities for career growth in a company that is dedicated to operational excellence. If you are an experienced leader with a passion for operational excellence and team development, we invite you to apply for this exciting opportunity and play a pivotal role in driving back office success.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Quality Auditor, you will be responsible for reviewing and analyzing support tickets to ensure they meet high standards of accuracy, completeness, and customer satisfaction. You will share audit reports with the operations team and provide feedback to individuals. Handling DSATs, complaints, and escalations raised by the end user on support tickets will also be part of your role. Identifying and suggesting service improvements and automation, as well as participating in quality-related and End User Feedback initiatives, are key aspects of this position. You will work within the Quality Assurance team in the Command Center, collaborating with EUSS Support Channels (TSD, OTS, TechPoint) operations, and other stakeholders to address user complaints and DSATs in a timely manner while prioritizing user satisfaction. This teamwork also involves sharing quality results with the TSD teams on a monthly basis and engaging in discussions to enhance quality standards. To excel in this role, you should have at least 3+ years of relevant experience in End User Services with a minimum of 1.5 years as a quality auditor. Excellent verbal and written communication skills are essential, along with the ability to conduct sessions on soft skills, provide coaching and feedback to analysts based on ticket analysis, and proficiency in presentation and public speaking. Critical thinking, decision-making, and familiarity with ITIL, Lean, MS Excel, PowerPoint, and Six Sigma (Green Belt / Yellow Belt) methodologies are desired qualifications. Your primary responsibilities will include ensuring support tickets meet accuracy and satisfaction standards, sharing audit reports, coaching analysts for improvement, analyzing audit trends, participating in calibration talks, tracking action item closures, presenting audit results during meetings, providing personalized feedback to agents, driving end-to-end communication between support teams and end users, suggesting service improvements and automation, analyzing recurring DSATs/complaints, managing escalations, tracking resolution timelines, and contributing to feedback enhancement initiatives like the RateUs survey redesign. Your dedication to quality and user satisfaction will play a crucial role in driving service improvement and maintaining high standards across the support operations.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function is dedicated to developing a diverse and inclusive culture where everyone can thrive. As we transition from an oil company to an integrated energy company, PC&C is undergoing a significant transformation to become more competitive, responsive, and customer-focused. We are currently investing in key locations such as India, Hungary, Malaysia, and Brazil, offering a unique opportunity to shape a dynamic PC&C function, establish teams, and drive continuous improvement. We are seeking individuals who are driven, ambitious, and passionate about working in fast-paced environments. If you are ready to be part of a transformative journey, this is the place for you. Operations & Advisory (O&A) is an internal global shared services and technology solutions organization within People & Culture. It plays a crucial role in innovating and delivering HR services and solutions for bp globally, operating from various Global Capability Hubs and local delivery teams. O&A serves as the primary point of contact for HR-related matters, offering expertise in policy, processes, and digital solutions to ensure the best customer experience. As part of the O&A team, your responsibilities will include reviewing and approving steps in alignment with policy, delivering record and paperwork cases following standard operating procedures, maintaining data integrity during people core administration processing, administering P&C policy and programs efficiently, and supporting various teams as needed. You will also be involved in problem identification, resolution, continuous improvement initiatives, and project support. To be successful in this role, you should possess a Highschool Diploma or equivalent education, comprehensive knowledge of hire-to-retire processes, familiarity with CRM systems like Salesforce, proficiency in MS Office and Teams, foundational understanding of Reporting and Data, and experience with P&C Systems such as Workday. Additionally, you should demonstrate a continuous improvement approach, strong analytical skills, and a customer-centric mindset. Your technical skills should include digital fluency, numeracy, and analytical thinking, proficiency in MS Office/Office365 applications, and risk management awareness. Behaviorally, you should exhibit a solutions-oriented focus, effective relationship management, business insight, and the ability to provide support to colleagues and bp employees with diverse needs. Joining our team at bp means gaining access to an inclusive and supportive work environment, excellent benefits, learning and development opportunities, and a commitment to diversity and fairness. We encourage a culture of respect and collaboration and offer various benefits to support work-life balance and personal growth. If you are ready to contribute to our mission of meeting future challenges, apply now! Please note that this role may involve negligible travel and is a hybrid of office and remote working.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
tiruppur, tamil nadu
On-site
As an integral member of our team, you will be responsible for executing audits, preparing documentation, and providing sales support. Your key tasks will include determining the number of audit man-days required for audits and trainings, ensuring timely delivery of audit packs to the certifying office post audits, maintaining technical accuracy as per audit pack guidelines, and prioritizing client satisfaction. In addition to your audit responsibilities, you will be expected to demonstrate sociability with good market recognition and understanding, possess technical knowledge of the food sector being audited, and present yourself in a professional and authoritative manner while effectively communicating with clients. Your role will also require strong analytical and decision-making skills to promptly address any issues that may arise. To excel in this position, you should hold a degree in any field and exhibit a high level of proficiency in the qualifications listed above. By leveraging your qualifications and skills, you will contribute to the overall success of our team and help us maintain our reputation for delivering exceptional agricultural inspection services. Join us in our mission to uphold the standards of agricultural inspection services and make a positive impact in the industry. Your dedication and expertise will play a crucial role in our continued success and growth.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As the Learning & Development Manager / Sr.Executive / Executive at Nspira, a parent company of the Narayana Group, you will play a crucial role in identifying and addressing the training needs of both individuals and the organization. With a vast network of educational institutions across 23 states in India, including schools, colleges, and professional institutes, Narayana Group has been a pioneer in providing academic excellence for over four decades. Your responsibilities will include designing and implementing leadership development programs for mid and senior-level managers, utilizing the latest training techniques and models to create a positive and professional learning environment. You will lead by example, setting high standards through your conduct, work ethic, and integrity. Key skills required for this role include expertise in communication, presentation, and telephone etiquette, as well as the ability to deliver language and behavioral training. You should have experience in areas such as transaction analysis, leadership skills, team building, negotiation, and decision-making. Certification in training, knowledge of experiential learning, and a genuine interest in employee growth and development are essential. In return, we offer a competitive salary, a progressive career path, corporate exposure, and opportunities for personality development and leadership growth. We value passion, multitasking abilities, teamwork, communication skills, a positive attitude, and a commitment to learning and taking on challenges. At Nspira, we believe in promoting talent and providing a supportive work culture that encourages employee progression. Many of our staff members have grown within the organization, taking on new roles and responsibilities over the years. If you are ready to contribute to our mission of academic excellence and employee development, we invite you to apply for this role in Hyderabad or Bangalore by clicking on the "Apply" button.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will collaborate with your team to achieve goals that exceed expectations. By focusing on providing excellent service and developing strategic client partnerships based on understanding their needs, you will ensure mutual satisfaction. Clear and impactful communication is key, tailoring your messages to different audiences with empathy. Your problem-solving skills will be put to the test as you analyze data and develop effective solutions to ensure timely and logical decision-making. Maintaining specialist knowledge and skills is crucial for performing your job effectively. You will be responsible for developing and maintaining scorecards and metrics, as well as collecting, analyzing, and communicating data to stakeholders. Managing information flow and ensuring accurate output will be part of your daily tasks. Proactively resolving inquiries and exceptions by collaborating with functional teams and colleagues is essential in maintaining a smooth workflow. In your role, you will carry out core, complex, and custom processing activities while striving to standardize processes when possible. Resolving complex issues with a sense of urgency and ensuring quality, accuracy, and timeliness of results are paramount. Supporting process improvements and acting as a subject matter expert will be part of your responsibilities. Assigning work, overseeing deliverables, and ensuring your team meets deadlines will be crucial for success. You will interact with internal clients globally, providing comprehensive support and sharing responsibilities with your manager for accurate and timely processing. Developing and maintaining procedures, adhering to SLAs and SOPs, and complying with risk and compliance programs are key metrics to focus on. Continuous personal development is encouraged to enhance your skills and knowledge. As a Senior Associate, you are expected to be competent to expert in technical aspects and advanced beginner in professional and leadership skills. A Bachelor's degree or equivalent work experience, along with 2-4 years of related experience, is required. Your decision-making rights include professional development, resolution of complex items, and identification, resolution, reporting, or escalation of exceptions, breaches, and suspicious activities. Your time allocation will involve problem-solving (35%), core processing and reviewing (35%), training and coaching specialists (5%), professional development (5%), and generating process improvements (20%). Your role is crucial in ensuring operational efficiency, client satisfaction, and compliance with risk and regulatory requirements to drive the organization forward.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Are you curious, motivated, and forward-thinking At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Business Analyst (Customer Service) with a minimum of 3 years of experience, you will be tasked with managing daily customer queries received through various communication channels on a 24/7 shift basis. Your responsibilities will include demonstrating strong communication and analytical skills, logical thinking, effective decision-making, maintaining positive customer relationships, investigation and diagnostic abilities, taking ownership of tasks, exceptional customer service aptitude, meticulous attention to detail, proactive problem-solving approach, working efficiently under pressure and meeting tight deadlines, and proficiency in requirement gathering. This position is based in Chennai, India and is currently open for 1 candidate.,
Posted 1 day ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
At Chai Point, we are seeking individuals who are eager to discover their purpose, providing them with opportunities to explore and enhance their skills while enjoying a vibrant and friendly atmosphere. As a part of our team, you will be expected to be entrepreneurial and versatile, thriving in a collaborative environment. We are currently looking for a dependable leader in Supply Chain Management and Quality Assurance to ensure that all external and internal requirements are met before our products reach our customers. Your responsibilities will include defining plans and creating budgets for warehouse space, storage infrastructure, logistics, quality, and safety. You will be responsible for reviewing budgets against actuals and implementing corrective actions as needed. Additionally, you will lead special initiatives and projects, manage warehouse space availability, oversee transportation SOPs, and continuously seek opportunities to improve delivery timelines and reduce transportation costs. To qualify for this role, we are looking for a Go-Getter with at least 10 years of proven experience in Supply Chain & Management, preferably in the QSR industry. A Master's degree in Supply Chain Management is required, along with a strong sense of urgency and problem-solving abilities. Hands-on experience with warehouse, logistics, and inventory management software is essential, along with excellent communication skills and the ability to manage a diverse team and stakeholders. Our ideal candidate will have a demonstrated ability to establish effective working relationships, make independent decisions, and drive cost-saving initiatives without compromising product quality. If you have a collaborative mindset, a positive attitude, and a passion for innovation, you might be the perfect fit for our team at Chai Point. Chai Point is the world's largest Chai-led beverage platform, operating through multiple touchpoints such as retail stores, cloud kitchens, corporate offices, and more. With a focus on serving quality beverages and promoting environmental responsibility, we are committed to creating a positive impact on our customers and the environment. If you are ready to join a dynamic team that values passion, innovation, and collaboration, we invite you to apply for the Supply Chain Management and Quality Assurance role at Chai Point.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
The Software Engineering Professional plays a crucial role in supporting the execution of the software engineering strategy and roadmap that align with BT's commercial strategy. You will collaborate with cross-functional teams to deliver technical solutions for customers and colleagues, resolving inter-system issues, and implementing innovative solutions. Your responsibilities include participating in the design and development of software solutions following architecture and security standards. You will also contribute to technical reviews to enhance proficiency in software engineering principles and practices. Supporting the execution of technical decisions and architecture for high-performance products, capabilities, and platforms is a key aspect of this role. You will work on technical specifications and development of software solutions, conduct code writing, testing, and reviews, and integrate existing software products to ensure compatibility. Additionally, you will maintain systems, implement automation processes for continuous delivery, and contribute to an ambitious technical roadmap. As a Software Engineering Professional, you will need to possess a range of skills including troubleshooting, agile development, database design, programming, microservices, version control, IT security, cloud computing, continuous integration, software testing, application development, algorithm design, and software development lifecycle. You should also demonstrate skills in decision-making, growth mindset, and inclusive leadership. Moreover, you will support initiatives aimed at improving engineering and operational excellence by implementing metrics and processes for assessment and enhancement. You will also work on enhancing working processes within the software engineering domain. In this role, you are expected to embody BT's leadership standards by leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, nurturing a growth mindset, and building diverse future-ready teams to drive organizational success.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a leading healthcare institution dedicated to delivering high-quality medical services and advancing healthcare education, Basaveshwara Teaching & General Hospital in Kalaburagi is seeking a dynamic individual to join our team as the Head of Department in Emergency Medicine. In this role, you will have the opportunity to lead and manage the Department of Emergency Medicine, overseeing clinical, academic, and administrative functions. Your responsibilities will include developing and implementing protocols and processes to enhance emergency care services, ensuring compliance with medical standards, hospital policies, and regulations, as well as fostering a collaborative environment for medical staff. You will collaborate with other departments and stakeholders to improve patient care and hospital operations. To qualify for this position, you should possess an MRCEM/MEM/MD/DNB in Emergency Medicine, with a minimum of 3 years of leadership experience. You must have extensive experience in emergency medicine, a proven track record in managing complex medical situations, strong clinical skills, and a deep knowledge of advancements in emergency care. Excellent communication and interpersonal skills are essential, along with the ability to lead a diverse medical team and make critical decisions in high-pressure situations. By joining our team, you will have the opportunity to work alongside FRCEM-qualified doctors with trauma expertise, establishing and leading an emergency department that aligns with global standards. You will be part of Kalaburagi's largest emergency department, operating with 80+ clinical protocols based on the latest evidence-based practices. Together, we will shape the future of emergency medicine within a prestigious healthcare institution that prioritizes patient care and medical education. Additionally, we offer a competitive salary and benefits package to our valued team members. If you are passionate about emergency medicine and are committed to continuous professional development and contributing to academic programs, we invite you to apply for the position of Head of Department - Emergency Medicine. Interested candidates should submit their CV, cover letter, and contact details for at least three professional references to ayuhemergencyservices@gmail.com, with the subject line "Application for Head of Department - Emergency Medicine." Join us at Basaveshwara Teaching & General Hospital and be a part of a team dedicated to providing exceptional patient care and fostering a nurturing environment for medical professionals and students. Dr. Rahul Katta Founder & CEO, Ayuh Emergency Services,
Posted 1 day ago
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