. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day∙Client in 190+ countries∙6000+ Engineers∙200+ Enterprise ClientsWe foster an open, friendly, and supportive growth-oriented culture where individualsachievements fuel team success. From solving complex IT challenges to celebratingwins together, we put our people first.Start your journey with Excis and grow with us!

Network Operations Lead

Key Responsibilities

Lead, mentor, and manage the Network Operations team (L1–L3 engineers).
Monitor and maintain enterprise network infrastructure (LAN, WAN, WLAN, firewalls, VPN, load balancers).
Oversee incident, problem, and change management processes.
Establish and maintain operational procedures, playbooks, and escalation paths.
Ensure 24/7/365 network availability with proactive monitoring and automated alerts.
Collaborate with security teams to enforce compliance with corporate standards and best practices.
Manage vendor relationships, service providers, and network contracts.
Perform capacity planning and propose network improvements.
Drive root cause analysis (RCA) for major incidents and ensure preventive measures are implemented.
Prepare performance reports, metrics, and dashboards for leadership.

Requirements

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
7+ years of network engineering/operations experience, with at least 5+ years in a leadership role.
Strong knowledge of:

Cisco, Juniper, Fortinet, or equivalent network devices
Routing and switching protocols (BGP, OSPF, MPLS, STP, etc.)
Firewalls, VPNs, IDS/IPS
Network monitoring tools (SolarWinds, Nagios, PRTG, etc.)

Experience managing hybrid environments (on-prem + cloud: AWS, Azure, GCP).
Familiarity with ITIL processes (Incident, Problem, Change Management).
Excellent communication, leadership, and stakeholder management skills.

Preferred Skills

CCNP, CCIE, JNCIP, or equivalent certifications.
Experience with automation tools (Ansible, Python, Terraform).
Exposure to SD-WAN, SASE, and modern cloud networking.
Background in highly regulated environments (finance, pharma, telco).

Benefits

Competitive salary and benefits (health insurance).
Opportunities for continuous learning and certifications.
A collaborative and innovative working environment.

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Network Operations Lead