Network Engineer-Collaboration

Codigo Technologies

2 - 6 years

5 - 8 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

switching ip routing eigrp network engineering configuration cms networking bgp wireshark routing ccie qos vlan voip sip cisco dhcp tcp team management ip dns ospf rtp cucm unity connection srst hsrp troubleshooting webex ccna project planning itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Architect end-to-end Collab solutions using Cisco Collab products CUCM, Unity, IM&P, CMS, Expressway, UCCX and VC end points.
Configure and troubleshoot voice gateways (CUBE, MGCP, SIP, H.323) and SIP trunks with carriers.
Manage call routing, dial plans, SRST, and QoS configurations.
Perform system upgrades, patches, and backup/restore operations.
Integrate UC systems with Microsoft Teams, Webex, and third-party applications.
Monitor system performance and resolve incidents within SLA timelines.
Participate in migration projects, such as on-prem to hybrid/cloud UC deployments.
Maintain documentation of configurations, change records, and design diagrams.
Collaborate with security and network teams to ensure system stability and compliance.
Drive adherence to ITIL processes (incident/change/problem) and ensure documentation & SOPs are up to date.
Project implementation as per timeline and CSAT.
Hand on experience - Cisco CUCM, Unity Connection, IM&P, Expressway, CMS, and CUBE.
Troubleshoot common issues - SIP, RTP, SRST, dial plans, call routing, and codec negotiation.
Analyse Logs - VoIP troubleshooting using RTMT, Wireshark, and debugs.
Understanding of network fundamentals (QoS, VLANs, IP routing, DNS, DHCP).
Experience with Webex Control Hub, Jabber, and Microsoft Teams integration.

Must-Have Skills:

Bachelors/Engineering in Computer Science/Electronics.

Active CCIE (Collab) Mandatory

Collaborative, cooperative, and commitment mindset.

Team Player and excellent team

Management Skill Project Planning,

Resource management and documentation

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