448 Cucm Jobs

Role & responsibilities Administer and support Cisco Unified Communications Manager (CUCM) and Microsoft Teams Voice systems. Configure, maintain, and troubleshoot voice infrastructure for global operations. Monitor system performance and ensure uptime across multiple time zones. Work closely with internal teams and vendors to resolve telecom issues promptly. Maintain documentation for configurations, policies, and operational standards. Requirements: Hands-on experience with CUCM and Teams Voice administration. Understanding of VoIP protocols, SIP, and PSTN integration. Ability to manage telecom systems in a multi-region environment. Strong analytical and troubleshooting skills. Flexibility...

Todays world is crime-riddled Criminals are everywhere, invisible, virtual and sophisticated Traditional ways to prevent and investigate crime and terror are no longer enough Technology is changing incredibly fast The criminals know it, and they are taking advantage We know it too For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a ca...

Job Responsibilities : Maintain smooth plant operation with adherence to SOP'S and SOC's Check process parameters as per schedule and monitor chemicals and utility consumption Monitor trends of critical parameters to identity impending abnormalities and notify shift in-charge (shift superintendent) for corrective actions Coordinate system shutdown and start up through panel operation and communication to field Follow guidelines received from shift superintendent (shift in-charge) through Shift Team Meetings / OMPRO instructions for enhancement of plant operations Continuously monitor the panel for any significant changes in operating parameters, alarms etc and take corrective action whenever...

Expertise in Cisco Unified Communications (CUCM, Unity Connection, IM & Presence) Experience with Cisco Webex, Cisco Jabber, MS Teams Voice Knowledge of Voice Gateways (SIP , MGCP, H.323), VOIP, RTP, QoS

Role : CISCO Voice Engineer Location : Thane, MH Timings : 7.30pm to 4.30am IST (M-F) Availability : 15 days to Immediate Job Description Enterprise networking across cloud and onprem with deep Cisco, Fortinet, Juniper, and voice/collaboration. Configure, secure, and support switching, wireless, firewalls, and UC/contact center platforms to deliver high availability and performance Key Responsibilities: Design, implement, and support LAN/WAN/WLAN across multi-site and cloud environments. Configure and administer Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus. Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation. Operate Cisco Wireless Controllers and optimize enter...

About the Job Were looking for a Senior Real Time Analyst will be responsible for real time management in support of operations monitoring, analyzing, call routing, operational reporting, minimizing impacting issues, communicating, and making changes that positively affect the real-time and command center performance.The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Senior Real Time Analyst, You Will Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Intraday Management Facilitate daily syncs with clients/vendors to ...

Hiring for CMM 5 Level Org!!Min 1-1.5 yrs. of experience on Avaya voice Platform. Monitoring and providing break fix services to DHL offices in Chennai. Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices Required Candidate profile Designation: Network Voice Admin Location: Chennai Education: Graduate contact:snehap@peshr.com/7021769496

Roles and Responsibilities : Design, implement, and maintain Genesys WFM solutions for clients across various industries. Collaborate with cross-functional teams to identify business requirements and develop customized solutions using Cisco technology. Provide technical guidance on VoIP architecture, routing protocols, and network configuration to ensure optimal system performance. Troubleshoot complex issues related to call center operations, including root cause analysis and resolution. Job Requirements : 3-8 years of experience in IT services & consulting industry with expertise in Genesys WFM (CUCM). Strong understanding of Cisco technologies such as IP PBX systems, routers, switches etc...

Job Title: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC, CM Job Role Solid hands-on experience required on UCCE components such as ICM, PG, CVP, CTI, Finesse, CUIC, and CM. Strong knowledge of Cisco products UCCE/PCCE and features, with an understanding of other Cisco gateways. Strong hands-on experience with CVP, ICM, CUIC, Finesse applications and implementation work, including troubleshooting capabilities. Desired Skills CISCO CUCM, Cisco UCCE Qualifications Bachelor of Technology

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Job Title: VoIP L3 Enginee r Job Description: Experience: 10+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gatew...

Role Overview We are seeking a skilled Cisco Level 2 Engineer with hands-on experience in Unified Communications (UC) , Cisco Unified Contact Center Enterprise (UCCE) , and Webex solutions. The ideal candidate will provide advanced technical support, troubleshoot complex issues, and ensure seamless operation of Cisco collaboration and contact center environments. Key Responsibilities Provide L2 support for Cisco UC, UCCE, and Webex platforms. Troubleshoot and resolve incidents related to voice, video, and collaboration systems . Perform configuration changes, upgrades, and patch management. Collaborate with L1 support teams and escalate issues to L3/vendor when necessary. Monitor system perf...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:SW/Application Tech Support Practitioner Project Role Description:Act as the ongoing interface between the client and t...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: Network Voice Engineer (Five9, CUCM) Experience Range: 4 – 8 Years Location: Bengaluru only Interview: Saturday online Must Have: Manage and maintain Cisco Unified Communications Manager (CUCM), CUBE routers, and related voice gateways. Configure dial plans, SIP trunks, and call routing policies. Administer voice mail systems and collaboration endpoints. Hands-on experience with Cisco Unified Communications (CUCM, CUBE routers, SIP, VoIP). Familiarity with F59 (likely referring to a ...

Assist in deploying and configuring Cisco UC and Collaboration solutions, including on-premises CUCM, Unity Connection, and other UC adjuncts. Support integrations with gateways, endpoints, and voicemail systems. Configure E911 integrations and provide Level 2/3 technical support for collaboration environments. Troubleshoot issues involving call routing, SIP trunks, and user configurations. Manage dial plans, provisioning, call routing, and device registrations. Monitor system health and call quality metrics. Maintain technical documentation and SOPs, and prepare usage and performance reports. Support implementation and migration projects, collaborating with internal teams and external provi...

Join Ecolabs Global Logistics team as our Associate Logistics Analyst Freight, Audit & Pay, supporting the International Logistics Organization. In this role you will help drive the competitive advantage our business units require. You will gain experience supporting critical Freight, Audit and Pay processes utilized within the global procure to pay capability. This position will act as a first point of contact for the Freight Pay department and its suppliers. What you will Do: Become the subject matter expert for Import, Export & Global Cruise Payables for our internal & external partners. Support Daily management of freight payables & Communications for Import & Export carrier portfolio. E...

Key Responsibilities Implement, configure, and support Cisco Webex, Logitech Rally systems, and Zoom meeting platforms. Troubleshoot and resolve AV hardware and software issues with minimal downtime. Integrate external microphones, speakers, DSPs, and external displays into AV setups. Administer Zoom environments, including user and room configurations. Support preventive maintenance, upgrades, and documentation of all installations. Collaborate with internal IT and vendors to ensure smooth operation of AV infrastructure. Train end-users and maintain clear communication with customer stakeholders. Required Skills 45 years of hands-on experience in enterprise Audio Visual systems. Strong know...

Role & responsibilities Operation Support for Contact center products UCCE/PCCE implementation and troubleshooting Knowledge CVP/ICM/CUIC/UNITY/Data base/Call manager troubleshooting and experience must Call manager certifications renewal or update knowledge Jabber/end points, audio/video end point knowledge and troubleshooting Project implementation for assigned customer engagements UCS/MCS server deployments and OS/ESX/storage/Data base implementation knowledge Handles provisioning of phones, sites, and create and modifies dial-plan. Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimi...

As a Network Voice professional with 12 to 18 years of experience, your role will involve working with technologies such as Cisco Unified Communication, CUCM, CUC, SME, Cisco Dial Plan, Cisco Webex, Cisco Voice Gateway, CUBE, Protocols, ITIL, and SQL. Key Responsibilities: - Implement and maintain Cisco Unified Communication solutions - Configure and troubleshoot Cisco Dial Plan - Support and manage Cisco Webex collaboration tools - Administer Cisco Voice Gateway and CUBE - Ensure adherence to Protocols and ITIL best practices - Utilize SQL for database management and reporting Qualifications Required: - 12 to 18 years of experience in Network Voice - Proficiency in Cisco Unified Communicati...

Key Responsibilities Assist in configuring Cisco CUCM (device pools, DNs, partitions, CSS, dial plans) Support SIP trunks, CUBE, and voice gateway (H.323/SIP/MGCP) setups Work on VoIP/SIP call flows, RTP analysis, and codec configurations Assist with Unity Connection (users, call handlers) Participate in lab setups, system builds, migrations, and integrations Use Wireshark/RTMT for basic SIP/RTP troubleshooting Prepare simple technical documentation as needed. Required Skills Training or certification in CCNA Voice / CCNA Collaboration. Strong understanding of VoIP, SIP, RTP, codecs, and dial plans. Networking fundamentals: VLANs, DHCP Option 150, DNS, basic QoS. Exposure to CUCM, CUBE, Unit...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. The Sr. Cisco Solutions Engineer supports implementation, configuration, and operations of Cisco UC and Collaboration solutions, focusing on day-to-day support and solution enhancements. The role requires continuous learning of collaboration technologi...

As a Video Conferencing Engineer, your role will involve working 8 hours a day in the JPIT building as a Consultant with a vendor rate of INR 14,000 per day. Your responsibilities will include: - Collaborating with vendors to develop Bill of Materials (BOM) and Bill of Quantities (BQ) - Reviewing layout designs and suggesting improvements - Provisioning and testing rooms - Signing off on completed work To excel in this role, you should have a Bachelor's degree in Engineering, Technology, or Science and possess the following skills: - Knowledge of CUCM, WebEx, and Cisco VC experience - AV experience, especially with Crestron and Shure - Familiarity with Webex VC tools such as Room Kit, Room B...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. Responsibilities The technical resource is responsible for ensuring the effective operation of the Voice environment with end-to-end responsibility Must have VOIP troubleshooting experience. At least 2+ years of experience in SQL & application support,...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...