34 Ip Routing Jobs

Intercontinental Exchange, Inc. (ICE) offers a rewarding opportunity to engage with cutting-edge technology and business challenges within the financial sector. As a member of the ICE team, you will collaborate across departments, pushing boundaries to innovate and meet industry demands. Your ability to thrive in a dynamic, team-based environment while showcasing strong problem-solving skills, decision-making capabilities, and unwavering professionalism will be key to your success. We are currently looking for an experienced Manager to join our Network Engineering Global Support team. This team handles a diverse array of network technologies such as Firewalls, routers, switches, CDNs, IP routing, and load balancers. Your interactions will span various infrastructure verticals and project stakeholders, fostering a collaborative environment. In this role, you will play a pivotal part in managing and overseeing the day-to-day operations of your regional team, enabling them to perform at their best. Your proactive approach in removing obstacles that hinder team productivity and fostering inclusivity and collaboration will be crucial. **Responsibilities:** - Managing the day-to-day activities of the team - Developing, implementing, and maintaining procedures for both existing and new product rollouts - Supervising and executing projects/procedures to enhance operational efficiency in current and new workflows - Handling the preparation and distribution of team projects and assignments - Ensuring the team adheres to strict standards and compliance requirements - Detecting, identifying, and resolving incidents promptly - Collaborating with vendors and internal stakeholders to address any arising issues - Monitoring team quality and ensuring adherence to processes for meeting and exceeding team targets - Leading, supporting, and participating in cross-departmental projects as needed - Cultivating an inclusive and collaborative team environment through coaching and mentorship **Knowledge and Experience:** - 7+ years of relevant work experience in Firewall administration, IP routing, and/or load balancing - Comprehensive understanding of all OSI layers and associated technologies - 2+ years of direct management experience - Proficiency in Microsoft Office tools, especially Excel and Visio - Strong attention to detail, ability to work independently and collaboratively, and service orientation towards clients - Excellent organizational, prioritization, and time management skills - Project Management experience is a plus - Effective written, oral, interpersonal, and presentation skills with the aptitude to engage with all organizational levels - B.S. in CS/IT or equivalent relevant experience Your dedication to driving operational excellence, fostering teamwork, and leveraging your technical expertise will contribute significantly to the success of our Network Engineering Global Support team. Join us in shaping the future of financial technology at ICE.,

You will have a unique opportunity to work with cutting-edge technology and business challenges in the financial sector at Intercontinental Exchange, Inc. (ICE). As a member of the ICE team, you will collaborate across departments and traditional boundaries to innovate and respond to industry demand. We are looking for a skilled Manager to join our Network Engineering Global Support team, which handles a diverse suite of network technologies including Firewalls, routers, switches, CDNs, IP routing, and load balancers. You will interact with colleagues across various infrastructure verticals and project stakeholders across the business. In this role, you will play a critical part in managing and overseeing the day-to-day activities of your regional team, ensuring that team members can perform at their best. Your responsibilities will include managing the team's daily activities, building and maintaining procedures for product rollouts, overseeing projects to enhance operational efficiency, and ensuring adherence to standards and compliance requirements. You will also be responsible for detecting, identifying, and resolving incidents, as well as liaising with vendors and internal stakeholders to address issues. Additionally, you will monitor team quality, maintain performance reporting, and lead or participate in cross-departmental projects. To be successful in this role, you should have at least 7 years of relevant work experience in Firewall administration, IP routing, and/or load balancing, along with a general understanding of OSI layers and technologies. You should also possess 2+ years of direct management experience, strong Microsoft Office skills (especially Excel and Visio), and excellent organizational and communication skills. Project management experience and a Bachelor's degree in CS/IT or equivalent experience are desired. This role offers work-from-home flexibility of one day per week. If you are a proactive problem-solver with strong decision-making abilities and a commitment to professionalism, we encourage you to apply for this exciting opportunity to be part of our dynamic team at ICE.,

As a Senior Associate / Manager in the cyber security domain, you will be required to have a B.E / B.Tech/ M.CA/M.Sc (IT/CSE) or equivalent with 6-8 years of experience. Your role will involve utilizing your strong technical background in networking/system administration, security administration & testing, as well as hands-on experience in IT security auditing, vulnerability assessment, and penetration testing. You should possess in-depth knowledge of TCP/IP, Networking technologies, LAN Switching, IP Routing, and WAN protocols. An understanding of Data Center architectures and the three pillars of data center infrastructure is essential. Additionally, you should have experience in Perl, Python, Bash, or C Configuration and Security of Operating Systems such as Windows, HP-UX, Linux, Solaris, AIX, etc. Your responsibilities will include working with major networking and security solutions like Next Gen Firewalls, UTMs, IPSs, AFW, VPN, DDoS, Antivirus, Patch Management, DLP, IAM, SIEM, and SOC management tools. You will need to follow best practices in cyber security and adhere to security standards such as NISPG guidelines, NSCS prescribed security audit guidelines, CERT-In guidelines, and more. Furthermore, you should be proficient in security testing techniques like threat modeling, vulnerability scanning, penetration testing, social engineering, wireless penetration testing, and password cracking. Experience in utilizing commercial network and application Security tools and open-source tools is required. Possessing certifications like CEH, GPEN, OSCP, CISSP, CISA, CISM, or equivalent will be an added advantage. Strong leadership, communication skills, and the ability to write quality reports are essential for this role. In your role, you will define the scope of security audit, assess assets, analyze and test client IT environments, perform Internet penetration testing, network architecture reviews, and other security testing tasks. You will provide remediation recommendations and suggestions to enhance the security of IT infrastructure. Collaboration with clients and internal teams to meet client expectations and ensure compliance with high-quality standards will also be part of your responsibilities. This is a full-time position located in Hyderabad.,

Responsibilities / Technical skills: Experience as an L3 WLAN Network Engineer within a large scale (preferably multinational) technology services environment. Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network. QOS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channeling. Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc MANDATORY/MUST HAVE PRIMARY SKILL: Cisco SDA and Routing & Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Switching (CISCO & Juniper) CERTIFICATION: ITIL, CCNP ENSLD ,JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills: Must have excellent communication skills including written, verbal and presentation Working Experience: 9-15 years of Network support experience in a mid to large sized organization. Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. ITIL Certification

The Network Specialist (Tier3 support) plays a critical role in supporting the technical activities and projects associated with Telstra IP product range. Your primary responsibility is to ensure that the Telstra network delivers a superior network experience for our consumer and business customers. Drawing on your deep levels of telecommunications network expertise and experience, you will provide specialist analysis, design, development, and deployment in network-specific technology domains. This includes developing platform-specific technology roadmaps and making technology investment recommendations. Your role significantly contributes to the business strategy by effectively and efficiently supporting a diverse set of technical projects with specific outcomes via programs of work in Technology delivery. You will also provide expert input and recommendations regarding future-looking technical projects. Key areas of focus for this role include Core IP routers and capacities supporting the complete suite of International IP network services, Internet Edge Routers providing IPT and GID services to key OTT and Eyeball customers, Private IP service Provider Edge routers servicing Telstra internal and external customers, Overlay GMNS and SD-WAN product range providing services to enterprise customers, and support and operational systems. Your responsibilities will involve working closely with operations teams, supporting the deployment of configurations and new designs/solutions to network elements, developing and testing solutions in physical and virtual lab environments, supporting deployment activities of new technologies and hardware, and collaborating with product teams to support customer product offerings such as SD-WAN and GNMS. You will also be responsible for providing engineering sales support, responding to RFQs and tenders on potential services of a complex or novel nature, attending customer meetings as a technical expert, identifying, analyzing, and specifying new and emerging technologies, technology roadmaps, and product/service opportunities, and maintaining a high level of capability in network engineering. Additionally, you will support the deployment and management of internal networks, communicate complex technical concepts to a less technically skilled audience, handle complex network issues, and deliver customer-focused service support under high pressure. Qualifications/Experiences: - University graduate in Telecommunication or related study - Industry certification is a requirement with a preference for candidates with Cisco CCIE and Juniper JNCIE certifications - In-depth knowledge of Juniper and Cisco IP networking and equipment - Excellent analytical and writing skills, with attention to detail - Ability to remain calm under pressure and experience working in an operational capacity Essential Technical Skills: - BGP - BGP-LS - Data Infrastructure - DevOps practices - DHCP - DNS - Ethernet - ETSI NFV-MANO (frameworks) - EVPN - Internet protocol suite (TCP/IP) - IP Networking - IP Routing - IPv4 - IPv6 - MPLS - NETCONF/RESTCONF - NFV - OpenFlow - OpenStack - Orchestration - OSI Reference Model - Network Telemetry - CLA technologies - RPKI - Management protocols (SNMP, NETFLOW) - SDWAN,

Arista Networks is a leading player in data-driven, client-to-cloud networking for large data center, campus, and routing environments. With a revenue exceeding $7 billion, Arista offers award-winning platforms that redefine scalability, agility, and resilience, supporting Ethernet speeds up to 800G bits per second. As a founding member of the Ultra Ethernet consortium, Arista has shipped over 20 million cloud networking ports globally, backed by CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista's products are accessible worldwide through direct channels and partners. Diversity and inclusion are core values at Arista, where the company embraces the varied perspectives and backgrounds of its employees to foster an environment conducive to creativity and innovation. Arista's commitment to excellence has been recognized through numerous prestigious awards, such as the Great Place to Work Survey accolades for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. The company takes pride in its history of success and maintains unwavering standards of quality and performance across all endeavors. As a member of the Sales Engineering team at Arista, you will collaborate with industry experts and technical leaders to drive innovation and client success. Working closely with the System Engineering Manager and skilled field engineers, you will not only grasp the technology but also understand its business implications and align solutions with client objectives. Your role will involve collaborating with Product Management and Software Development teams to shape product offerings and strategic direction, ensuring optimal support for customers and prospects. Supported by Arista TAC's expertise and cutting-edge resources, you will have the opportunity to lead and innovate within the industry. In this role, you will join the Sales Engineering team as a Senior Systems Engineer, supporting enterprise/commercial customers in the Western India region. Your responsibilities will include acting as a trusted advisor to customers, gathering requirements, identifying opportunities, and conducting network architectural reviews and product presentations. You will design and propose network solutions using leaf-spine architectures and network overlays, validate proof-of-concept setups, and provide hands-on support for network designs and deployments. Additionally, you will collaborate with the Sales Team to respond to RFPs/RFQs, provide feedback to Product Management and Engineering, represent Arista at industry events, and stay updated on competitive solutions and services. To excel in this role, you should hold a technical degree in BE/BS/CS/CE, with a preference for Network Industry Certification (e.g., CCIE, JNCIE). With a minimum of 10+ years of networking design and implementation experience, focusing on Data Centre and Campus networks, you should possess expertise in routing, switching, L2/L3 protocols, and network overlays. Knowledge of Ethernet, IP Routing, TCP/IP, BGP, VxLAN, EVPN, and network automation tools like Python and Ansible will be beneficial. Join Arista to be part of a dynamic, engineering-centric company that values innovation, quality, respect, and fun. Shape the future of networking and contribute to a culture that empowers engineers and encourages ownership and collaboration across global R&D centers.,

As a Senior Network Engineer in the regional network operations team, you will play a crucial role in ensuring the stability and reliability of the network. Your primary responsibilities will include resolving incidents and implementing changes effectively. To excel in this role, you should have a minimum number of years of experience in network security operations, implementation, and managing large network security platforms. Additionally, a solid background in network implementation involving routers, switches, SD-WAN, Firewalls, and Load Balancers is essential. Proficiency in IT Service Management (ITSM) processes, including incident, change, and problem management, is required. You should also have hands-on experience in setting up high-availability, multi-layer datacenter networks and be familiar with network monitoring tools such as SolarWinds, PRTG, and Nagios. Preferred qualifications for this role include industrial certifications like CCNP, PCNSE, and NSE-7. A sound understanding and practical experience in implementing Cisco Routers and Switches (ASR, ISR, Nexus, Catalyst) are necessary. Moreover, you should possess in-depth expertise in advanced IP routing and switching technologies, particularly BGP, EIGRP, SDWAN, OSPF, PBR, QOS, ECMP, VRRP, HSRP, and VPC. In addition to technical skills, having a curious mindset and a willingness to learn and adapt to evolving technologies and requirements in the financial industry will be beneficial. Familiarity with Secure Access Service Edge (SASE) solutions such as Zscaler and Prisma Access is advantageous. Experience in network automation and knowledge of regulatory requirements from authorities like MAS and RBI are also valuable assets. Previous experience as an IT professional in banking or financial institutions is considered advantageous for this role. You should be open to working in a 24*7 rotational shift and participate in a rotational on-call model when necessary. This position offers an exciting opportunity to leverage your expertise in network engineering and contribute to the operational efficiency and security of the network infrastructure.,

Job Description: o with 4 to 9 years of experience in below tools. Skill Set 1- > Symantec DLP/ Broadcom DLP administration Experience, DLP ICAP, DLP network monitor/Prevent, DLP discover day operations. strong network fundamentals TCP/IP , Routing, switching. o 1 resource with 3 to 9 years of experience in below tools. Skill Set 2 -> Looking for an Infosec Engineer with expertise in Tripwire IP360/Axon agent. The responsibilities of the candidate would be to deploy, configure , manage Vulnerablity Management tool(Tripwire IP360). The ideal candidate must have solid understanding of network security, vulnerability management and IP360 administration experience. Deploy, configure and keep lights on for Tripwire IP360 for enterprise vulnerability Management Deploy Axon agents, agent remediation. Ensuring the agents are healthy. Identifying scanning gaps and remediation. Sound and structured Troubleshooting approach. Develop and maintain Dashboards o Working shift -> Rotational shift including Nightshift. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Unlock your potential with Dassault Systmes, a global leader in Scientific Software Engineering as a Network Security Specialist in Pune, Maharashtra! In our APAC IT organization, we are looking for a motivated Network Security Specialist who will be technically spearheading the firewall/remote user access/micro-segmentation domain. You will primarily be part of the global firewall technology team to plan and implement evolutions in terms of internal and perimeter firewalling. You will also be part of the Remote User Access technology group and work on technologies like Zero Trust Network Access etc. We also expect you to be leading/participating in all Firewall & Remote User Access projects and operations at APAC/WW level and contribute significantly. Lead the WW/APAC firewall/remote user access/micro-segmentation projects and make sure that the global standards are defined and implemented. Own the firewall/VPN L2/L3 ticket pools globally and make sure that defined Pool SLAs are met. Work on external & internal firewall tickets by engaging with the ticket owners from different geos to understand their business requirements. While doing firewall openings make sure that all defined security policies are followed in terms of security validations and the ports to be whitelisted. Understand the global IP routing and components involved in it to have a better understanding of firewall openings. Understand the global SD-WAN architecture and the failover mechanisms to serve the user VPN tickets in an efficient way. Use the 3DS internal ticketing tool to manage, track, update and close the tickets. Make sure that tickets are updated with all the relevant information periodically. Patch/Upgrade firewall firmware periodically across APAC. Work with remote IT teams to install/replace new firewall appliances as and when it's required. Be part of the implementation team for any new firewall-related projects. Create periodic reports on the firewall logs and see if there is any scope for fine-tuning in terms of security policies. Keep monitoring the firewall performances and proactively intimate the management if there is any upgrade/replacement required. Help the automation team with feedback on how to automate the recurring operational tasks and if possible, contribute code in that front. Be part of the on-call Process across APAC which include being available on the phone during the week nights and weekends as per a pre-defined shift roster which will have additional monetary benefits. B.Tech / B.E (CS / IT / E&TC) from premier institutions with good academic track records. Overall Industry experience of 7-8 years in the firewall/micro-segmentation domain. 5-6 years of hands-on experience on corporate firewalling solutions like Checkpoint/Cisco/Fortinet. 3-4 Years of hands-on experience on Zscaler Private Access and Zscaler Internet Access. 2-3 years of hands-on experience on micro-segmentation tools like Illumio, NSX-T etc. Good understanding of different firewall blades and their functionalities. Experience in some SD-WAN Solution will be an added advantage. An Evangelist in terms of cyber security and its latest happenings around the globe. Good understanding of routing protocols like BGP, OSPF etc. Basic understanding of Python, rest API, etc. Experience in working in an international team. Experience on an SLA-oriented ticketing tool. Strong Problem-solving skills and ability to troubleshoot complex firewall issues. Adaptability, ability to learn faster, independent, responsible, and diligent. Good team spirit and interpersonal skills. Excellent written & verbal communication skills and analytical skills. Achieves performance goals and objectives in line with the team strategy. Work for one of the biggest software companies in Europe. Work in a culture of collaboration and innovation. Opportunities for personal development and career progression. Chance to collaborate with a multinational and multidisciplinary team. As a game-changer in sustainable technology and innovation, Dassault Systmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.,

As a Sr. Network Engineer in the regional network operations team, you will play a pivotal role in ensuring the stability and reliability of the network. Your primary responsibilities will involve incident resolutions and change implementations. You should have a minimum number of years of experience in network security operations, implementation, and managing large network security platforms. Additionally, experience in network implementation including routers, switches, SD-WAN, Firewall, and LB is essential. Familiarity with ITSM processes such as incident, change, and problem management is required. You should possess hands-on experience in setting up high-availability, multi-layer datacenter networks. Proficiency in utilizing network monitoring tools like SolarWinds, PRTG, Nagios, etc., is expected. Holding industrial professional certifications such as CCNP, PCNSE, and NSE-7 would be advantageous. A solid understanding and practical experience in Cisco Router and Switches (ASR, ISR, Nexus, Catalyst) are necessary. In-depth practical knowledge of advanced IP routing and switching technologies, especially BGP, EIGRP, SDWAN, OSPF, PBR, QOS, ECMP, VRRP, HSRP, and VPC, are crucial for this role. In addition to the primary skills mentioned above, having a curious mindset and being willing to learn and adapt to evolving technologies in the financial industry is essential. Familiarity with SASE solutions like Zscaler and Prisma Access is beneficial. Experience in Network Automation would be a plus. Understanding regulatory requirements from authorities like MAS, RBI, etc., is valuable. Previous experience as an IT professional in banking or financial institutions is advantageous. You should be open to working in a 24*7 rotational shift and on-call model if necessary.,

Project description Security is a global organization within Group Technology Infrastructure and Security Engineering. Our services focus on access management for applications and infrastructure, identity management for users, directories, detecting/preventing measures for cyber threats, and exchanging/storing data securely. We provide consolidated and reliable security services that implement secure design principles, and create best-fit solutions. You'll be working as part of our global Infrastructure Vulnerability Management team. As an Tech Business Analyst, you'll play an important role in ensuring the on-going cyber-security of organization. Responsibilities engage with colleagues at all levels to meet business requirements translate business requirements into technical documentation collaborate with technologists to drive delivery conduct as-is and to-be impact analysis contribute to reduction of all security and operational risks, in line with policies and standards identify opportunities to improve our processes, tools and reports Skills Must have Ideally 3 years of experience in applying business analysis techniques, preferably in IT Security or infrastructure projects (Vulnerability Management area preferred). SQL hands-on experience understanding of IP Networks ( OSI model, IP Routing, Firewall, SSL= Ideally 2 years hands-on experience with Vulnerability Management Scanning Solutions Experience managing Business and Technical Requirements from initiation to final implementation Experience with data analysis proficiency with Excel is a must, experience with dedicated tools is a plus. Experience with Business Process analysis (documentation of as-is and to-be processes, process improvement). Ability to work independently on assigned tasks and driving them from start to completion. Ability to challenge and propose possible improvements (in various areas, e.g. process, reporting) Ability to explain complex concepts in a clear and concise manner Use to work with stakeholders on different levels of the organization, including managers Use to work in a demanding and variable environment Excellent written and verbal communication skills Fluent in English Nice to have N/A

Looking 10+ years experience in networking with expertise in Cisco ACI, SD-WAN (Viptela), Routing/Switching, BGP, OSPF, QoS, VLANs, VoIP (Cisco/Avaya), F5 BIG-IP, AWS/Azure/GCP, Wi Fi. Strong in IP management, SIP/H.323, and network troubleshooting.

Job ID - 35643 Job Level - PT1 Core Job Location - Bangalore, IN Function - DIO Employment Type - Permananent Working Pattern - Hybrid Why we need this role We are seeking a highly skilled and detail-oriented Senior NMS/EMS Testing Engineer to lead the type approval testing of our network management solutions. The ideal candidate will have deep domain knowledge in Optical Transport (DWDM/OTN), Ethernet technologies, and IP networking, and will be responsible for ensuring robust, scalable, and high-performance NMS/EMS platforms. What will you do- Key Accountabilities Evaluate and Type Approve the NMS/EMS application based on Colt’s production requirements. Design and execute comprehensive test plans for NMS/EMS platforms across Optical, Ethernet, and IP domains. Validate FCAPS (Fault, Configuration, Accounting, Performance, Security) functionalities. Perform integration testing with network elements and simulate real-world network scenarios. Automate test cases using scripting languages (e.g., Python, Bash) and tools like Selenium or Robot Framework. Collaborate with development, Engineering, PLM, and Vendor support teams to track bugs, prioritize fixes, and ensure timely releases. Analyze logs, SNMP traps, and CLI outputs to troubleshoot and verify system behavior. Support Operations in production implementation Mentor junior testers and contribute to continuous improvement of testing frameworks and processes. What we are looking for- Skills & Experience Hands-on experience with NMS/EMS platforms and network element simulators. Strong understanding of Optical technologies (DWDM, OTN), Ethernet protocols, and IP routing (OSPF, BGP, MPLS). Proficiency in SNMP, CLI, Netconf, and REST APIs. Experience with test automation and scripting (Python preferred). Familiarity with network management standards and tools. Excellent problem-solving and communication skills. Qualifications: Bachelor's degree or global equivalent in a related field 8-10 years of relevant experience in NMS/EMS Testing Experience with high-availability systems, distributed architectures, and cloud-based NMS solutions. Roles and Responsibilities Software Engineering Specialist

Skill sets Good knowledge on FortiGate SDWAN, VERSA SDWAN product, Understanding of Tools like Olio, Forti Analyzer, Versa Director, Versa Analytics. T-shooting of the IP Technologies, VPN, MPLS etc. Complex Issues of IP & SDWAN ( VERSA & FORTINET) Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Hybrid Network Services domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity.

Hello Visionary! We know that the only way a business thrive is if our people are growing. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you We are looking for AWS L2 Support Engineer (Remote, On-Call Duties) . This will be Remote work. Timings- 6.30 PM to 3.30 AM(IST) We are seeking a highly motivated and technically skilled Support Engineer (L2/L3) to join our dynamic team providing world-class support for our financial application hosted in AWS and data analytics. The ideal candidate will have strong troubleshooting skills, experience with various AWS services and the ability to assist stakeholders in resolving technical issues effectively. Youll make a difference by having key responsibilities as mentioned below. Advanced TroubleshootingDiagnose and resolve complex issues related to AWS services (e.g., EC2, S3, RDS, Secrets manager, System manager , Log watch IAM misconfigurations). Incident ManagementProvide L1/L2 support by monitoring, triaging, and resolving customer issues related to the platform Customer InteractionCommunicate with stockholders through email, incident management tool and phone to understand and address their concerns, ensuring excellent customer satisfaction. EscalationCollaborate with development team and engineering for unresolved issues, ensuring a smooth handoff with detailed issue documentation DocumentationCreate and update knowledge base articles, FAQs, and customer-facing documentation based on resolved issues. - Maintain detailed records of customer interactions and issue resolutions in the ticketing system System Monitoring and Maintenance: - Proactively monitor environments for alerts and potential issues. - Perform routine health checks and provide recommendations for optimizationProviding timely status to the customers & management. Required Skills and Qualifications: Technical Skills: Strong understanding of various AWS services like EC2, RDS , Open Search Service , S3 , RDS failures, Secrets manager , System manager , log watch IAM . etc Experience with Linux and basic commanding and shell scripting. Basic knowledge of networking fundamentals (e.g., DNS, IP routing, firewalls). Exposure to monitoring tools (e.g., Prometheus, Grafana) and logging systems (ELK). Knowledge of database systems with basic sql scripting. Excellent verbal and written communication skills for clear and professional interaction with stakeholders. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple support tickets efficiently. Customer-focused mindset with a dedication to providing timely and effective support. Youll win us over by: Holding a graduate B.Tech/B.E. in Information Technology, Computers. 3+ years in a technical support or operations role on AWS hosted applications. Experience in finance domain is highly preferred. AWS Certified Cloud Practitioner and AWS Certified Solutions Architect- Associate is plus. Remote Work : Must have a reliable internet connection and a dedicated workspace to support uninterrupted work. Be available during core business hours and flexible for after-hours meetings if required. Must perform remote duties while residing in the same city as the company's base location. On-Call Expectations: Participate in a weekly rotational on-call schedule (e.g., 1 week on-call every 2 weeks). Respond to critical incidents within 15 minutes of notification. Work closely with the team to ensure smooth handovers after the on-call period Create a better #TomorrowWithUs! This role, based in Pune, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at

Develop and execute network testing strategies to validate performance, security, and reliability. Perform functional, performance, and security testing of network infrastructure, including OLT and network management systems such as Axiros. Test and troubleshoot fiber optic networks, including fiber optic cables, splicing, connections, and related testing equipment. Analyze and resolve network issues related to IP routing, TCP/IP, BGP, OSPF, and EIGRP. Automate network testing processes using Python or Java to improve efficiency and accuracy. Conduct load, stress, and failover testing on network devices such as routers, switches, and firewalls. Collaborate with network engineers to enhance network monitoring and management tools. Document test plans, results, and issue resolutions for continuous network improvements. Strong experience in network management and network monitoring tools. Hands-on experience with OLT and network management tools (Axiros preferred). In-depth knowledge of fiber optic technologies, including fiber optic cables, splicing, and testing equipment. Experience in configuring and troubleshooting routers, switches, and firewalls. Expertise in IP routing protocols such as TCP/IP, BGP, OSPF, and EIGRP. Automation experience using Python or Java for testing and troubleshooting network issues. Strong analytical and problem-solving skills with a proactive approach to debugging complex network issues

As Technical Care Specialist acting as a key interface with R&D, youll lead issue resolution, provide expert analysis, and ensure timely case management. Your role includes mentoring, creating technical documentation, supporting early product phases, and driving root cause analysis. You'll play a vital role in maintaining service quality, enabling seamless customer operations, and contributing to continuous product improvement. You have: Bachelor Degree with 8-12 years of experience. Provide Tier 2 and Tier 3 post-sales technical support for NMS products like WS-NOC, 1353 NM, 1354 RM, OMS, and NFM-T. Troubleshoot and replicate customer issues in lab environments, ensuring timely updates. Handle assistance requests independently, meeting strict resolution and restoration KPIs. Act as a liaison with 3rd/4th level support and development teams for escalated issues and create technical documentation, including RCAs, knowledge base articles, FAQs, and MoPs. It would be nice if you also had: Proficient in Unix/Linux systems with CLI, and experienced in Docker and Kubernetes. Strong understanding of Optical Networking (SDH, DWDM, OTN) and IP routing. Skilled in troubleshooting Java applications, ReST APIs, SNMP, and NETCONF protocols. Familiar with databases like MySQL, Oracle, and Hadoop and scripting knowledge in Shell, Perl, and Python is an added advantage. Delivers advanced troubleshooting using system tracing, debug, and protocol analysis. Identifies, reproduces, and escalates complex defects to R&D for resolution. Leads technical issue resolution during upgrades, audits, and network changes. Mentors and trains junior team members, sharing technical knowledge and best practices. Ensures SLA compliance for escalated cases and drives root cause analysis (RCA). Supports early product phases, including trials and pilot deployments. Creates and reviews technical documentation and knowledge articles. Collaborates with customers, R&D, and vendors to resolve critical and complex issues

Project description Security is a global organization within Group Technology Infrastructure and Security Engineering. Our services focus on access management for applications and infrastructure, identity management for users, directories, detecting/preventing measures for cyber threats, and exchanging/storing data securely. We provide consolidated and reliable security services that implement secure design principles, and create best-fit solutions. You'll be working as part of our global Infrastructure Vulnerability Management team. As an Tech Business Analyst, you'll play an important role in ensuring the on-going cyber-security of organization. Responsibilities engage with colleagues at all levels to meet business requirements translate business requirements into technical documentation collaborate with technologists to drive delivery conduct as-is and to-be impact analysis contribute to reduction of all security and operational risks, in line with policies and standards identify opportunities to improve our processes, tools and reports Skills Must have Ideally 3 years of experience in applying business analysis techniques, preferably in IT Security or infrastructure projects (Vulnerability Management area preferred). SQL hands-on experience understanding of IP Networks ( OSI model, IP Routing, Firewall, SSL= Ideally 2 years hands-on experience with Vulnerability Management Scanning Solutions Experience managing Business and Technical from initiation to final implementation Experience with data analysis proficiency with Excel is a must, experience with dedicated tools is a plus. Experience with Business Process analysis (documentation of as-is and to-be processes, process improvement). Ability to work independently on assigned tasks and driving them from start to completion. Ability to challenge and propose possible improvements (in various areas, e.g. process, reporting) Ability to explain complex concepts in a clear and concise manner Use to work with stakeholders on different levels of the organization, including managers Use to work in a demanding and variable environment Excellent written and verbal communication skills Fluent in English Nice to have N/A Other Languages EnglishC1 Advanced Seniority Regular

Job Category: IT/ Technical Others Job Type: Full Time Job Location: Hyderabad Pune Remote/WFH IP MPLS Migration Engineer Exp : 4 to 12 yrs Implement IP/MPLS network transport systems to support MPLS VPN traffic and internet services from the Gateway. Support and troubleshooting on networking technologies including MPLS, VPRN/VRF and MPBGP/BGP working within in an ISP / Telecoms service provider environment. (multi-vendor scenario) Implementation and Migration of MPLS Core networks with LDP/MPLS and ISIS interior routing protocols. Experience in dynamic protocols including ISIS, OSPF and BGP. Configuration, and deploy designed network solutions at ISP Gateway level within IP Routing, MPLS / BGP environment. Complete and maintain network topology documents, design and diagrams, network inventory. Troubleshooting for the Hardware & Operational issue issues in the Nokia deployed network and equipment.

We help the world run better At SAP, we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from, Meet Your Team SAP Enterprise Cloud Services (ECS) is SAPs private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud, We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team What You'll Do Join our multinational team as a seasoned Linux & Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure-related customer issues You'll play a crucial role in building automation solutions and enhancing our platform operations to deliver top-tier cloud services tailored for SAP Applications to enterprise customers worldwide, Key Responsibilities Accountable for ensuring round-the-clock availability of SAP systems operating within SAP ECS Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across VMWare, GCP, and BareMetal environments, Serving as the elevated L3/L4 escalation contact for critical production issues Adhering to change management protocols while executing service requests Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques, Implement automation solutions to streamline platform operations, enhancing efficiency and reliability, Drive continuous improvement initiatives to elevate our cloud services for SAP Applications, focusing on scalability, security, and performance, Work closely with a diverse, multinational team to ensure the delivery of world-class cloud services tailored specifically for SAP Applications to our global enterprise clientele, Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs), Understand and operate the AWS platform, What You Bring Must have 8 -15 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues, Hands-on experience in administering Amazon Web Services (AWS) environments, Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls, Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies, Strong comprehension of IT security practices, particularly in OS hardening techniques, Proven track record in scripting languages (e-g , Shell, Perl, Python, Go, etc ) and adeptness with server automation tools like Ansible or CHEF Desirable Ansible: Proficiency in Ansible for configuring servers, deploying software, and orchestrating more advanced IT tasks, Basic Understanding of Kubernetes orchestration system, deploying, scaling, and managing containerized applications, GitHub: Familiarity with GitHub operations such as pull requests, reviewing and merging code, as well as experience in managing repositories, branches, and tags, DevOps Pipeline: Understanding of DevOps principles and practices, as well as the stages in the continuous integration/continuous delivery (CI/CD) pipeline from coding, to testing, to deployment, to monitoring, #SAPInternalT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves At SAP, you can bring out your best, We win with inclusion SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better and more equitable world, SAP is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap, For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training, EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, Successful candidates might be required to undergo a background verification with an external vendor, Requisition ID: 427852 | Work Area: Information Technology | Expected Travel: 0 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: ,

Network Engineer No. of positions : 2 Experience: 3 5 years - Hands-on experience on Network Technologies Routing, Switching, Firewall, Load Balancers, Wireless Network. - Able to configure L2 & L3 Switch, Router, Firewall, WLC & Access Point. - Ability to troubleshoot complex issues within defined timelines. - Strong expertise in core and edge IP routing technologies. - Expertise in deployment and support of SD-WAN. Educational Qualifications: B.Tech/B.E. in CS/ECE /IT Certifications: Preferred CCNA & CCNP Salary: As per the Industry standard Job Locations: Mumbai (Ashar IT Park, Wagle Estate, Thane) - Hands-on experience on Network Technologies Routing, Switching, Firewall, Load Balancers, Wireless Network. - Able to configure L2 & L3 Switch, Router, Firewall, WLC & Access Point. - Ability to troubleshoot complex issues within defined timelines. - Strong expertise in core and edge IP routing technologies. - Expertise in deployment and support of SD-WAN. Educational Qualifications: Certifications: Preferred CCNA & CCNP Certifications: Salary: Job Locations: Mumbai (Ashar IT Park, Wagle Estate, Thane) Job Locations:

Manage the IOTA Core PS and IP networks. Troubleshooting on PS and IP nodes: routers, switches, load-balancers, firewalls, GGSN, PGW, DNS, PCRF Management and implementation of automation scripts;

- Deliver and implement SD-WAN solutions including solution design, configuration, deployment and troubleshooting. - Implementation of inter networking technologies, including LAN, WAN, and IP routing protocols. - Integrate authentication protocols. Required Candidate profile Exp. : 7+ yrs CTC : Upto 30 Lacs - Delivering enterprise-grade SD-WAN and network security solutions to the clients. - Strong technical expertise in SD-WAN, networking and security technologies.

Grow with us About this opportunity! The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of product/domain. In case additional services are contracted with the customer the Support engineer will also handle e.g., Pre-emptive and Software Update handling. Related to Problem Management, Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation. Responsibility and Tasks: General : Handle and resolve Customer issues & Provide dedicated support Deliver results & meet customer expectations Handle Software Update Management (SUM) Handle Customers and internal Stakeholders from Technical perspective Operational : Keep track of ongoing Customer service request and ensure that concern is being addressed with the right priority. Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed. Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Customer service request for Critical/ Priority cases. Available to handle customer technical queries all the time and ensure timely response. Make constant efforts to be updated on relevant technical skills. Participate in Project activities and involve as needed. Take handover from Project and ensure all the check points completed. Customer Specific : Good Working Relationship with Customer and Working groups Take part in Operational review meetings as and when required Understand and get updated on solution deployed in customer network Make customer aware on product Life cycle i.e. HW or SW Interface with customer for planned activities in network as needed Business Related : Provide technical support to Service delivery Manager in all respect Participate and contribute during pre-sales engagement activities, if needed Understanding of the contractual obligation for support delivery Ensure that KPIs are met according to SLA Position Qualifications Education Qualification & Years of Experience Education: BE/B Tech or equivalent Min years of experience: 8-10 Years Skill Experience Experience on working in 4G & 5G Packet Core is must. Following applications/functions are considered to be part of Packet Core : MME/AMF/SMF/PCC EPG/Packet Gateway SAPC/CCPC/5G Policy Controller An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units Should able do tracing and complex logs analysis for Packet Core Nodes (4G & 5G) Exposure to any of the following Cloud Core applications/environment is desired CCSM/CCDM/CCRC (Sub. Management, Data Management, Resource Function) OpenStack (CEE), Kubernetes (CCD), IP Routing, IMS Strong technical skill should be exhibited when dealing with customer issues. Should have worked in a Support function earlier Past experience with Ericsson will be preferred Good knowledge of 3GPP in 5G Packet Core Primary country and city: India (IN) || Gurgaon Req ID: 768242

Job Summary Primary Job Functions: • Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. • Provide troubleshooting and technical support via phone, Web based tools and email. • During problem escalations, act as a liaison between customers and Engineering support. • Collaborate with other teams and experts whenever required to solve complex technical issues. • Continuously develop skills leveraging several learning tools available at NetApp Inc. • Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers • Research, document, and escalate cases as needed. • Be flexible in working in shifts (4AM IST to 6PM IST). • Able to address multiple customer issues simultaneously. • Directly support customers with exceptional verbal and written communication and troubleshooting skills. • Active participation in Knowledge base creation, trainings, and other documentation activities. Job Requirements Required Skills: • Good understanding on RAID Concepts across the Enterprise Storage. • Good understanding of Complex Storage concepts related to SAN and NAS storage. • Understanding of Storage concepts like Deduplication, Snapshot, Provisioning, boot process, Encryption etc. • Conceptual knowledge on Hardware, OS and Filesystem. • Knowledge on Cluster Architecture and High Availability in Enterprise Storage. • Strong understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. • Understanding of Service Processor/ BMC/ iLO/ RLM functionalities. • Ability to diagnose complex problems and deliver root cause analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: • Any of NCDA, CCNA, CCNP Data Center, SNCP, EMCSA Certifications. • Hands on Ontap 7-mode/ Clustered administration. • Hands on NetApp System Manager / OnCommand suite applications. • Knowledge on any Linux variant. • Working knowledge on popular hypervisors such as VMware, Hyper-V or Xen. • Familiar with AWS or Azure infrastructure. Skill Tags: FAS, AFF, MetroCluster, Switches, routers, Ontap, Datacenter, Storage, Netapp, EMC, Technical Support, TSE, CSE, Backup. Key Behaviors: • Be passionate-about work, people, NetApp. • Be caring-for people and community. • Put NetApp first-ahead of your personal agenda-and lead by example. • Deliver on commitments. • Hold self and others to highest ethical and legal standards. • Ask questions to isolate the crux of a problem and remove peripheral noise. • Implement processes that are not burdensome. • Adaptability. • Be open and flexible; have positive attitude toward change. • Avoid complacency; Reinvent yourself; take on new challenges outside of expertise. • Contribute and collaborate with other teams; jump in to help others when asked. • Create environment of unity; no personal agendas. • Be approachable, inclusive, accessible, respectful, and easy to work with. • Recognize the "bigger picture" and take initiative to solve problems. • Demonstrate sense of urgency, strive to deliver beyond what is expected. • Target work at the highest-impact outcomes and activities; prioritize. • Focus on task at hand; avoid being distracted by the "perfect" process. Education 4+ years of experience in a technical support environment. Education: B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college.