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6.0 - 11.0 years

3 - 7 Lacs

hyderabad

Work from Office

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Hyderabad call,whatsapp cv Amit 8178259405/Neha 8287267407 Must Knows-English and Telugu Perks and benefits Salary no constraint for suitable candidate

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7.0 - 12.0 years

10 - 20 Lacs

ahmedabad

Remote

• Develop & maintain native iOS apps using Swift/Objective-C. • Integrate with C++ bridges for VPE & real-time communication. • Implement multi-account, VoIP, video streaming. • Ensure WCAG 2.1 AA compliance & performance optimization. Required Candidate profile • Senior (5+ yrs), Lead (7+ yrs), Principal (10+ yrs) in iOS development. • Strong in Swift, Objective-C, Objective-C++, Xcode & iOS SDK. • Skilled in VoIP, SIP/RTP, Core Data & CallKit.

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5.0 - 10.0 years

10 - 20 Lacs

ahmedabad

Remote

• Develop native Android apps in Kotlin/Java • Integrate JNI/NDK for C++ • Build multi-account, secure, scalable apps • Optimize video streaming & real-time communication • Ensure WCAG compliance & device compatibility Required Candidate profile • Senior: 5+ yrs (10 roles) | Lead: 7+ yrs (3 roles) | Principal: 10+ yrs (2 roles) • Strong in Kotlin, Java, Android SDK • Expertise in VoIP/Video streaming & JNI/NDK • Based in India | US timings

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4.0 - 9.0 years

3 - 5 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

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3.0 - 7.0 years

0 Lacs

punjab

On-site

You will be responsible for the following tasks in this role: - Creating custom telephony applications and features using Asterisks APIs, scripting languages, and modules. - Integrating Asterisk with other systems, databases, and third-party services to create comprehensive communication solutions. - Developing call routing logic, interactive voice response (IVR) systems, voicemail solutions, call forwarding, and other call handling functionalities. - Implementing and managing VoIP protocols such as SIP (Session Initiation Protocol) and RTP (Real-Time Transport Protocol). - Ensuring the reliability, performance, and security of Asterisk applications through rigorous testing and effective debugging. No additional details of the company were provided in the job description.,

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3.0 - 6.0 years

9 - 13 Lacs

chennai

Work from Office

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performance and user satisfaction. Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects. Skills and Experience: Hands on experience on troubleshooting Genesys PureCloud solutions Good knowledge of APIs and integrating with 3rd party applications. Experience in migration and implementation of Genesys PureCloud Strong understanding of business requirements and ability to convert to solutions. Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans. Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting. Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.

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2.0 - 5.0 years

12 - 20 Lacs

pune

Remote

Title : Sr Software Engineer (FreeSwitch) Experience : 2+ years Location : Remote About The Opportunity Netrix Global is looking for a passionate Senior Software Engineer that is resourceful Freeswitch and Lua developer to join our team. If you're someone who enjoys tackling complex telephony challenges and independently exploring innovative solutions, we encourage you to apply! How You Will Make An Impact As a key member of our development team, you will play a vital role in shaping and enhancing our telephony applications. You will: Drive Innovation: Conduct independent research and development to address intricate technical problems within our telephony infrastructure, proposing and implementing cutting-edge solutions. Build and Optimize: Design, develop, and maintain robust and scalable telephony applications leveraging the power of Freeswitch and Lua. Troubleshoot and Resolve: Analyze and resolve complex technical issues within our telephony systems, ensuring seamless and reliable communication. Integrate and Extend: Integrate Freeswitch with other systems and develop custom modules and functionalities to meet specific business needs Contribute to Architecture: Participate in the design and architecture of our telephony solutions, ensuring they are efficient, secure, and future-proof. Collaborate Effectively: Work closely with other developers, system administrators, and stakeholders to deliver high-quality solutions. What You Will Bring To The Table You are a motivated and skilled developer with a strong foundation in telephony and scripting. Ideally, you will bring: Solid Experience: A minimum of 2 years of hands-on development experience with Freeswitch and Lua combined with proficiency in reading/understanding code written in C. Freeswitch Expertise: A deep understanding of Freeswitch architecture, modules, configuration, and core functionalities. Lua Proficiency: Strong scripting skills in Lua, with the ability to develop efficient and well-documented code. Telephony Fundamentals: A good grasp of VoIP protocols (SIP, RTP), codecs, and general telephony concepts. Problem-Solving Prowess: Proven ability to independently research, analyze, and solve complex technical challenges. Linux Familiarity: Comfortable working in a Linux environment. Independent Learner: A proactive attitude towards learning new technologies and staying up-to-date with industry trends. Excellent Communication: Strong written and verbal communication skills. Interested folk please share your updated CV on smahore@netrixllc.com What You Can Expect From Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. To learn more about Netrix Global please go to www.netrixglobal.com

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You are a skilled software developer with 5 to 8 years of experience in IMS/VoIP/SIP protocols, and C++. You have hands-on experience in client or server-side development, with a solid understanding of IMS/VoIP/SIP, RTP, and RTCP protocols. Your previous experience with telephony application servers or other IMS core network servers is advantageous. You possess a solid understanding of computer science fundamentals, including data structures and algorithms. Your skills include multi-threaded programming, STL (Standard Template Library), various design patterns, and experience in low-level system design, system calls, and system re-architecture. You are a strong team player with a positive attitude, strong technological proficiency, and exceptional communication skills. You have demonstrated proficiency in debugging and analysis. Your proven ability to quickly grasp and adapt to project requirements and customer needs is commendable. **Roles & Responsibilities:** - Design, implement, and ensure the successful deployment of the application server. - Work closely with product managers to understand the requirements and translate them into technical specifications. - Collaborate with cross-functional teams to define, design, and ship new features. - Ensure the performance, quality, and responsiveness of applications. - Identify and correct bottlenecks and fix bugs. - Help maintain code quality, organization, and automation. - Participate in code reviews and provide constructive feedback. - Stay updated with the latest industry trends and technologies to ensure solutions remain at the cutting edge. - Contribute to continuous improvement by suggesting enhancements to the development process. **Qualification Required:** - Bachelor's or master's degree preferably in CSE or ECE from a reputed institute. About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, they have been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. They continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. **What we offer:** - Culture of caring: Prioritizing a culture of caring, GlobalLogic puts people first, offering an inclusive culture of acceptance and belonging. - Learning and development: Committed to continuous learning and development, GlobalLogic provides many opportunities to grow personally and professionally. - Interesting & meaningful work: Known for engineering impact, GlobalLogic offers the chance to work on projects that matter, engaging curiosity and problem-solving skills. - Balance and flexibility: Belief in the importance of balance and flexibility, encouraging exploration of ways to achieve work-life balance. - High-trust organization: A high-trust organization where integrity is key, GlobalLogic is a safe, reliable, and ethical global company. Join GlobalLogic to be a part of a team that values integrity, trust, and continuous growth in the digital engineering field.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are sought to be an experienced Technical Support Team Lead or Technical Manager to oversee the VOIP services support team. Your responsibilities will include managing a team of engineers, addressing escalated VOIP-related issues, and ensuring top-notch service delivery to clients, particularly in the US market. Your role demands a strong technical background in VOIP technologies, exceptional leadership skills, and the ability to handle intricate technical challenges while upholding superior customer satisfaction. **Key Responsibilities:** - Lead, mentor, and manage a team of technical support engineers specialized in VOIP solutions. - Provide technical guidance and escalate complex technical issues to relevant teams as needed. - Ensure the team offers high-quality support for VOIP products and services, guaranteeing prompt issue resolution and customer contentment. - Manage the ticketing system, monitor ongoing issues, and uphold consistent SLA adherence. - Conduct root cause analysis for recurring technical issues and collaborate with product teams to implement solutions. - Collaborate with engineering teams to enhance product/service offerings based on customer experiences and support cases. - Develop, maintain, and update troubleshooting guides, knowledge base, and SOPs for the support team. - Handle customer escalations and offer advanced technical support for complex VOIP-related queries. - Provide performance reports on the team, encompassing incident resolution, customer feedback, and process enhancements. - Execute training programs to keep the support team abreast of the latest VOIP technologies and trends. - Participate in hiring, onboarding, and conducting performance evaluations for team members. - Collaborate with US-based teams and clients, working in the US Shift hours. **Qualifications Required:** - Minimum of 5+ years of technical support experience, with 2-3 years in a leadership role in the VOIP/Telecommunications sector. - Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. - Proficiency in troubleshooting VOIP call quality, connectivity, and infrastructure issues. - Hands-on experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies. - Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls. - Excellent communication skills, both verbal and written. - Experience working in a US Shift or a 24/7 support environment would be advantageous. Please note that the company details were not provided in the job description.,

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2.0 - 7.0 years

10 - 14 Lacs

hyderabad

Work from Office

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Functional Test Planning Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and experienced Senior QA Engineer to join our dynamic technology team. This role is perfect for a seasoned professional with extensive experience in quality assurance across web, mobile, and embedded applications.Position DetailsJob Title:Senior QA Engineer / QA LeadLevel:9 Location:Hyderabad, India (Hybrid/Remote options available)Experience Level:10-15 yearsEmployment Type:Full-timeKey ResponsibilitiesTesting & Quality AssuranceLead end-to-end testing of web-based applications, mobile apps (Android & iOS), and embedded systemsPerform comprehensive functional, regression, compatibility, and exploratory testingConduct cross-browser testing across multiple platforms and device configurationsExecute API testing and validation using tools like PostmanPerform protocol-level testing for networking applications (SIP, RTP, IPSec, VPN, TCP/UDP)Validate mobile features including GPS tracking, map integration, offline mode, and data synchronizationTest Management & DocumentationAnalyze requirements and create detailed test scenarios, test cases, and test plansPrepare and maintain Requirement Traceability Matrix (RTM)Generate comprehensive test status reports and defect status reportsCreate and manage test data for executionIdentify and document test cases for smoke testingPrepare QA deliverables including sign-off documents and release notesAgile & Team CollaborationActively participate in Agile/Scrum ceremonies (planning, stand-ups, reviews, retrospectives)Serve as Scrum Master when required, facilitating sprint activitiesCollaborate effectively with Product Owners, Developers, and cross-functional QA teamsLead cross-module training and internal coordinationConduct defect triaging and Root Cause Analysis (RCA)Technical LeadershipReview test case documents prepared by team membersSet up and maintain test environments and labs for embedded testingProvide technical guidance and mentorship to junior team membersLead automation initiatives using Selenium with Python Robot FrameworkRequired QualificationsEducationB.Tech in Electronics and Communication Engineering (ECE) or related fieldDegree from a recognized university Technical SkillsTesting Expertise:10+ years in web, mobile, and embedded application testingMobile Testing:Extensive experience with Android and iOS platforms, UI/UX, performance, and compatibility testingAutomation:Hands-on experience with Selenium and Python Robot FrameworkAPI Testing:Proficient in Postman for REST API testingTools:JIRA, Quality Center, Confluence, JIRA DashboardsProtocols:Knowledge of networking protocols (SIP, RTP, IPSec, VPN, TCP/UDP)Database:Basic SQL knowledgeAccessibility Testing:Experience in accessibility and compatibility testingDomain KnowledgeExperience in E-Governance applications and government service platformsNetworking and Telecom domain expertiseExperience with router testing (Netgear, Cisco, D-Link)Knowledge of embedded systems and firmware testingSoft SkillsStrong analytical and problem-solving abilitiesExcellent communication skills in EnglishSelf-motivated with ability to work independently and in teamsAdaptable to changing requirements and technologiesStrong attention to detail and quality focusPreferred QualificationsExperience with Mobile Orchestration Layer (MOL) testingKnowledge of offline data synchronization and background sync behaviorExperience in government/public sector projectsScrum Master certification or experienceMultiple language proficiency (Hindi, Telugu as additional languages)Application RequirementsCandidates should have:Minimum 12+ years of relevant QA experienceProven track record in mobile and web application testingStrong portfolio of successful project deliveriesCustomer appreciation awards or similar recognition preferredExperience working with US clients and global teams Qualification 15 years full time education

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5.0 - 8.0 years

8 - 12 Lacs

pune

Work from Office

Location - Pune, BLR , Hyd Exp -8+ yrs CBR-155K cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc *voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Voice and Collaboration Services . Experience: 5-8 Years .

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5.0 - 8.0 years

6 - 10 Lacs

hyderabad, pune, coimbatore

Work from Office

Minimum of 7-11 years of progressive experience in managing and supporting Microsoft Teams environments. Significant hands-on experience in deploying, configuring, and managing Microsoft Teams Enterprise Voice, including Direct Routing or Microsoft Calling Plans. Deep understanding of VoIP protocols (SIP, RTP), codecs, and voice quality of service (QoS). Solid understanding of Session Border Controllers (SBCs) for Direct Routing (if applicable). Proficiency in managing Microsoft Teams policies for messaging, meetings, calling, and apps Experience with Microsoft Teams Rooms (MTR) devices and their management. Solid understanding of Microsoft 365 administration and related services (Azure AD, PowerShell). Excellent troubleshooting and problem-solving skills with a methodical approach to issue resolution in a unified communications environment. Knowledge of security best practices for Microsoft Teams and unified communications. Experience with monitoring and diagnostic tools for Microsoft Teams and Enterprise Voice. Mandatory Skills: Microsoft Exchange Server Admin . Experience: 5-8 Years .

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are an experienced Technical Support Team Lead or Technical Manager responsible for managing the VOIP services support team. Your primary role is to oversee a team of engineers, provide escalated support for VOIP-related issues, and ensure high-quality service delivery to clients, particularly in the US market. Your responsibilities include leading and mentoring the technical support engineers, providing technical guidance, managing the ticketing system, tracking ongoing issues, and collaborating with engineering teams to improve product offerings based on customer experiences. To qualify for this role, you must have a minimum of 5+ years of experience in technical support, with at least 2-3 years in a leadership role in the VOIP/Telecommunications industry. You should possess strong knowledge of VOIP technologies such as SIP, RTP, PSTN, PBX, and IP Telephony. Experience with VOIP platforms like Asterisk, FreePBX, Cisco, or Avaya is essential, along with familiarity with networking concepts and troubleshooting issues related to VOIP call quality, connectivity, and infrastructure. In addition to technical skills, you should have excellent communication skills, both verbal and written, strong problem-solving abilities, the ability to manage high-pressure situations, proven leadership skills, and a customer-focused mindset. A Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field is required, while advanced certifications or a Master's degree would be a plus. Experience working in a US Shift or a 24/7 support environment, knowledge of cloud-based VOIP solutions, and certifications like CCNA, CompTIA Network+, or ITIL Foundation are preferred qualifications. Your success in this role will depend on your ability to lead, mentor, and manage a team of technical support engineers effectively, ensure high-quality support for VOIP products and services, and collaborate with various teams to enhance customer satisfaction and service delivery. Your commitment to staying updated with the latest VOIP technologies and trends, implementing training programs, and contributing to team performance evaluations will be vital to the success of the support team and the overall organization.,

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4.0 - 9.0 years

3 - 5 Lacs

chennai

Work from Office

MIN 1 yrs exp as Collections Team Leader on paper Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must- Fluent in Hindi Immediate Joiner Required Candidate profile Call / Whatsapp CV Amit 8178259405/Neha 8287267407 if you have MIN 1 yrs exp as Collections Team Leader on paper and are fluent in Hindi

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3.0 - 6.0 years

14 - 18 Lacs

hyderabad, chennai, bengaluru

Work from Office

General Summary: Job Area : Engineering - Software Job Location : Hyderabad / Bangalore / Chennai / Noida We know our employees ideas change the world. For more than three decades, weve been a global leader in mobile technology, continually pushing the boundaries of whats possible. Working with customers across industries from automotive to health care, from smart cities to robotics we continue to accelerate innovation and unlock new possibilities in a time where everything is connected. By joining the Qualcomm family, you too can bring the future forward faster. As a software engineer, you will design, develop Software for Qualcomms mobile chipsets which are based on cutting edge technology. Qualcomm is looking for energetic, creative and self-driven engineer to work in Multimedia Technologies such as Audio and Video codecs, Image Processing, Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following areas: Development of real-time embedded software and device drivers Mobile SW development for Windows Mobile, Android or Linux Good understanding of OS concepts, Data structures, etc C/C++ and object oriented design Wireless network standards such as CDMA/GSM/UMTS/LTE Linux/UNIX, Linux Drivers, Linux Kernel Development Protocols such TCP/UDP/IP/SIP/RTP etc Multimedia technologies including Audio, Video, Imaging Excellent analytical and problem solving skills Ability to collaborate and work in teams. Good verbal and written communication skill Opportunities include: SW development for Android, Window Mobile based Embedded Platforms Multimedia software stack, firmware and driver Development Wireless Modem and connectivity Software and Firmware Development Communication protocol stack Software Development Kernel, BSP and Device Driver Development Application SW and UI development. SW Architecture for embedded devices based on Android, Windows. Design and development based on Object oriented programming. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE

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3.0 - 4.0 years

15 - 19 Lacs

hyderabad, chennai, bengaluru

Work from Office

General Summary: Job Area :Engineering - Software Job Location : Hyderabad / Bangalore / Chennai / Noida As a software engineer, you will design, develop Software for Qualcomms mobile chipsets which are based on cutting edge technology. Qualcomm is looking for energetic, creative and self-driven engineer to work in Multimedia Technologies such as Audio and Video codecs, Image Processing, Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following areas: Development of real-time embedded software and device drivers Mobile SW development for Windows Mobile, Android or Linux Good understanding of OS concepts, Data structures, etc C/C++ and object oriented design Wireless network standards such as CDMA/GSM/UMTS/LTE Linux/UNIX, Linux Drivers, Linux Kernel Development Protocols such TCP/UDP/IP/SIP/RTP etc Multimedia technologies including Audio, Video, Imaging Excellent analytical and problem solving skills Ability to collaborate and work in teams. Good verbal and written communication skill Opportunities include: SW development for Android, Window Mobile based Embedded Platforms Multimedia software stack, firmware and driver Development Wireless Modem and connectivity Software and Firmware Development Communication protocol stack Software Development Kernel, BSP and Device Driver Development Application SW and UI development. SW Architecture for embedded devices based on Android, Windows. Design and development based on Object oriented programming. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE,

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2.0 - 5.0 years

11 - 16 Lacs

noida, hyderabad, chennai

Work from Office

Job Location : Hyderabad / Bangalore / Chennai / Noida Qualcomm is looking for energetic, creative and self-driven engineer to work in Multimedia Technologies such as Audio and Video codecs, Image Processing, Wireless Modem Technologies, such as 4G, WiFi, Bluetooth, Self-Organizing Networks. Platform Level SW, such as, Linux, Android, Windows, Board Support Packages. IOT Technologies, for Connected Cameras, Smart Assistants, Drones, Virtual Reality, Augmented Reality. Campus Grads will be working on following areas: Development of real-time embedded software and device drivers Mobile SW development for Windows Mobile, Android or Linux Good understanding of OS concepts, Data structures, etc C/C++ and object oriented design Wireless network standards such as CDMA/GSM/UMTS/LTE Linux/UNIX, Linux Drivers, Linux Kernel Development Protocols such TCP/UDP/IP/SIP/RTP etc Multimedia technologies including Audio, Video, Imaging Excellent analytical and problem solving skills Ability to collaborate and work in teams. Good verbal and written communication skill Opportunities include: SW development for Android, Window Mobile based Embedded Platforms Multimedia software stack, firmware and driver Development Wireless Modem and connectivity Software and Firmware Development Communication protocol stack Software Development Kernel, BSP and Device Driver Development Application SW and UI development. SW Architecture for embedded devices based on Android, Windows. Design and development based on Object oriented programming. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE, Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Education: Masters, Bachelors: Computer Science Engineering, Communication Engineering, ECE

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Miratech helps visionaries change the world by providing global IT services and consulting that bridges the gap between enterprise and start-up innovation. Supporting digital transformation for some of the world's largest enterprises, Miratech partners with large and small players to remain at the forefront of technology. Upholding a culture of Relentless Performance, Miratech ensures the success of over 99% of engagements since its inception in 1989. Covering 5 continents and operating in over 25 countries, Miratech boasts nearly 1000 full-time professionals and sustains an annual growth rate exceeding 25%. Join the revolution in customer experiences with our client, a global leader in cloud contact center software. Empowering businesses worldwide to provide seamless, personalized, and joyful customer interactions through cloud innovation, we are seeking a Telecom Engineer to enhance voice call capabilities for advanced call and contact center solutions. The Voice Client team plays a pivotal role in delivering high-quality voice call capabilities, ensuring seamless connectivity, crystal-clear audio, and exceptional reliability to enhance customer engagement globally. As a Telecom Engineer, you will be responsible for designing, deploying, and maintaining our client's global voice infrastructure. Responsibilities include collaborating with customer telecom and IT teams, building and maintaining SIP Trunk connectivity, providing operational support for the telecom network, and serving as an escalation point for critical alerts. The ideal candidate will possess expertise in VoIP/SIP technologies, Ribbon (Sonus) SBCs, and hands-on experience in troubleshooting complex network issues. Qualifications for the role include 2+ years of hands-on experience with Ribbon PCX or SBC, solid knowledge of SIP, experience in telecom troubleshooting, and strong communication skills. Additional qualifications such as WebRTC and TLS knowledge are a plus. Desired qualifications encompass experience with international routing, knowledge of VoIP protocols and codecs, familiarity with network security, hands-on experience with AudioCodes SBCs, and a background in designing high-availability telecom environments. Miratech offers a Culture of Relentless Performance, a Work From Anywhere Culture, Growth Mindset opportunities, Global Impact collaborations, a Welcoming Multicultural Environment, and Social Sustainability Values focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.,

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5.0 - 9.0 years

0 Lacs

uttarakhand

On-site

Miratech helps visionaries change the world by providing global IT services and consulting that merge enterprise and start-up innovation. Supporting digital transformation for some of the world's largest enterprises, Miratech partners with large and small players to stay at the forefront of technology and create solutions that enhance business operations. With a values-driven culture of Relentless Performance, Miratech has achieved success in over 99% of engagements since its establishment in 1989. Operating across 5 continents and in over 25 countries, Miratech boasts a team of nearly 1000 full-time professionals and an annual growth rate exceeding 25%. The company invites individuals to join in revolutionizing customer experiences with a global leader in cloud contact center software, empowering businesses worldwide to deliver seamless, personalized, and joyful customer interactions through cloud innovation. The Voice Client team at Miratech focuses on delivering essential voice call capabilities for customer call/contact center solutions, emphasizing smooth and high audio quality to enhance customer experiences. The team develops native applications for Mac OS and Windows OS, as well as web-based applications utilizing the latest web technologies. By directly engaging with customers, the team addresses concerns promptly and leverages feedback to continually enhance the product for exceptional customer experiences and added business value. Responsibilities: - Contribute to the robust development of the global voice platform through comprehensive design, development, and testing processes to ensure high availability and scalability. - Write high-quality code in C++ adhering to best practices and participate in code reviews to maintain code integrity. - Enhance system capabilities for compatibility with the Google Cloud platform, troubleshoot solutions, and provide detailed Root Cause Analysis reports. - Contribute to CI/CD automation pipelines for voice services, respond promptly to production issues, and create technical documentation for system maintenance. - Collaborate with peer development teams, apply performance and scalability principles, and optimize system efficiency. Qualifications: - 5+ years of industry experience in software development and troubleshooting VOIP protocols. - Expertise in C++ programming on Windows and macOS platforms, along with frontend functionality using Javascript. - Proficiency in troubleshooting tools, audio media analysis, and debugging techniques. - Experience in Agile/Scrum methodologies, a Bachelor's degree in a relevant discipline, and excellent communication skills. - Positive, self-motivated, and enthusiastic attitude with a strong sense of ownership. Nice to have: - Experience with virtual environments like Citrix and VMware, familiarity with javascript and Node.js, and knowledge of Contact Centre, IVR, Virtual Agents, and telecommunications service providers. Miratech offers a Culture of Relentless Performance with a 99% project success rate, remote work flexibility, professional development opportunities, impactful projects for global clients, a welcoming multicultural environment, and a focus on sustainable business practices across five pillars.,

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0.0 - 5.0 years

6 - 10 Lacs

bengaluru

Work from Office

About The Role Work Location Delhi, Mumbai, Bengaluru | Years of experience 3 + years | Entity India Business | Level :11 -Analyst Key responsibilities Drive client value creation Understand the clients business, priorities and leadership agenda Co-create with the client, articulate transformation and drive innovation agenda for the client Align the right teams or capabilities to enable (sell and deliver) successful transformation/innovation agenda Build long-standing, trust-based relationships Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client as well as industry Build networks at Accenture to be able to bring the best of Accenture to the client Grow the business/account Help originate deals based on defined commercial pathways; drive innovative deal construct and solutioning to grow business Delivery ownership and excellence Qualification Professional qualifications Rich experience in the Digital Commerce and Marketing wi th in-depth industry expertise including the industry /digital/technology trends. Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role. Experience in consulting and account management experience; domestic consulting experience preferred. Experience of SDP in CNR sector Organizations is also preferred. Educational qualifications Masters degree in business administration (MBA) or post graduate degree in management (PGDM) from premier institutes preferred Whats in-store for you? Learn and grow continuously Build new skills, grow existing skills, develop new areas of expertise within functional, technical or industry areas of the business with Accentures unmatched 24/7 expert-curated learning boards, webinars and classroom-style training programs Innovate Get access to resources that will allow you to leverage the latest technologies and bring innovation to life with the worlds most recognizable companies Thrive and advance Grow your career as far as your ambitions take you. Truly human Bring your whole self to a company that aims to be the most diverse in the world and delivers real-time performance feedback based on your strengths, not stats

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3.0 - 8.0 years

5 - 9 Lacs

mumbai

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About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP for Utilities Billing Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with business objectives. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices.- Hands on expertise on simple to complex Billing Master Data set up including below but not limited to Rates,Operands,Variants,Rate Categories, Rate types, Rate determination, Billing Schema , Facts, Prices , Discounts, Surcharge- Expertise in FDD, BPD creation- Hands on experience Electricity , Gas, Water , Watse Water , Strom ,Effluent ,Rental, Fiber Billing- Good knowledge of unmetered billing- Deep knowledge of BMD, TMD and ISU data creation- Knowledge of Billing processes like Advance bill , back bill, period end bill- Knowledge of manual billing , bill correction ,bill adjustment- Integration with SD billing and Convergent Invoicing is good to have- Budget Billing knowledge and hands on experience is desirable- Knowledge of mass billing processes- Knowledge of Integrated modules like CX,DM,FICA- Knowledge Variant set up for batch processes- Cutover activities understanding- PWB working knowledge is desirable- RTP,EDM understanding is added advantage- Good understanding of primary , secondary installation grouping- Understanding of multi-level installation grouping- Understanding of Utility industry domain Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities Billing.- Good To Have Skills: Experience with application integration techniques.- Strong understanding of software development life cycle methodologies.- Familiarity with database management and SQL.- Experience in troubleshooting and debugging applications. Additional Information:- The candidate should have minimum 3 years of experience in SAP for Utilities Billing.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 6.0 years

11 - 16 Lacs

bengaluru

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Role Description Build and support applications as full stack developer - Java, React, angular, micro services, Sql. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience to help onboard apps to GCP. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. Your key responsibilities Lead developer full stack (Java, Microservices, React primarily). Should be able to review code and help the team. Integrate with CI/CD pipeline , sonar scan and unit test coverage. Hands on experience on various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your skills and experience Hands on experience with technologies such as Java and React JS primarily and knowledge of Springboot , Kafka, Cloud, DevOps , Unit testing tools like Junit. Strong agile skills with running app Dev , Dev Ops. Expertise on build tools Jenkins , Git , TeamCity, GitHub Actions. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations.

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

You are a highly skilled Python Backend Developer with expertise in the Networking and Telecom domain, along with experience in Golang. Your background in backend development, microservices architecture, and working with telecom/networking protocols will be crucial for this role. Your responsibilities will include designing, developing, and maintaining backend services using Java and PERL as primary languages and Python as a secondary language. You will be tasked with developing and optimizing RESTful APIs and microservices, working with networking protocols and telecom frameworks, and implementing high-performance, scalable, and secure backend solutions. Collaboration with cross-functional teams and optimization of data processing pipelines for high-volume telecom and networking data will also be part of your role. Troubleshooting and debugging system issues related to network performance and scalability, as well as working with cloud platforms and containerization tools, will be essential responsibilities. To excel in this role, you must have a strong proficiency in Python, with experience in Flask, FastAPI, Django, etc., and hands-on experience in Golang for microservices development. Your experience in the Telecom/Networking domain and working with protocols like SIP, RTP, VoIP, MQTT, etc., will be valuable. Proficiency in database management (SQL & NoSQL), experience with message queues, understanding of Linux/Unix systems, networking concepts, and performance tuning, as well as hands-on experience with containerization & orchestration tools are required. Familiarity with cloud platforms, CI/CD pipelines, version control, and Agile development methodologies will also be beneficial. Preferred skills for this role include experience with Network Automation, knowledge of real-time data processing frameworks, exposure to 5G, IoT, or SDN/NFV technologies, and experience with GraphQL and WebRTC. To qualify for this position, you should have a Bachelors/Masters degree in Computer Science, Information Technology, or a related field. Any relevant certifications in Networking, Python, Golang, or Cloud Technologies would be a plus. Your strong written communication skills will be an added advantage in effectively collaborating with cross-functional teams and conveying technical information clearly.,

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0.0 - 4.0 years

0 Lacs

delhi

On-site

This is a remote position. As a proactive and innovative Prompt Engineer Intern, you will have the opportunity to work remotely and collaborate with our AI and engineering teams. Your primary responsibility will involve designing, testing, and refining prompts that enhance the performance of our conversational assistants. By leveraging your creativity and technical skills, you will play a vital role in improving the overall user experience by ensuring accurate, relevant, and engaging responses from our assistants. In this role, your key responsibilities will include: - Design & Experimentation: Creating and testing various prompt strategies to optimize AI assistant performance. - Collaboration: Working closely with cross-functional teams to understand requirements, gather feedback, and iterate on prompt designs. - Data Analysis: Analyzing the effectiveness of different prompts using performance metrics and user feedback. - Documentation: Maintaining detailed records of experiments, findings, and insights to drive future improvements. - Research & Innovation: Staying updated with the latest trends and research in NLP and prompt engineering to continually enhance our strategies. Requirements: - Interest in AI: Demonstrated passion for AI, machine learning, and natural language processing through academic projects, research, or personal initiatives. - Experience: Previous experience with prompt engineering or NLP projects is advantageous but not mandatory. - Work Ethic: Ability to work independently, manage time effectively, and thrive in a remote work environment. Benefits: - Remote Flexibility: Enjoy the freedom to work from anywhere with flexible hours that suit your schedule. - Hands-on Experience: Gain practical exposure to prompt engineering and contribute to cutting-edge AI assistant development. - Mentorship & Learning: Collaborate with experienced professionals in AI and engineering, fostering opportunities for growth and learning. - Networking: Engage with industry experts and participate in innovative projects with a direct impact on improving AI technologies. - Potential for Full-Time Role: Exceptional interns may be considered for full-time positions upon successful completion of the internship. Required Skills and Experience: - Proven experience with Asterisk PBX installation, configuration, and customization. - Strong knowledge of VoIP protocols such as SIP, RTP, IAX, and telephony standards. - Proficiency in developing and debugging custom dial plans and call flows. - Experience with integrating Asterisk with databases (e.g., MongoDB, PostgreSQL). - Familiarity with scripting languages like Python or PHP for telephony applications. - Knowledge of QoS, echo cancellation, and other VoIP performance tuning techniques. - Basic understanding of network configurations, including firewalls, NAT, and VPNs. Preferred Skills: - Experience with FreePBX or other Asterisk GUIs. - Hands-on experience with Linux/Unix environments for server administration. - Familiarity with cloud telephony platforms (e.g., Twilio, Plivo) and APIs. - Exposure to AI voice systems or IVR integration with conversational AI platforms. - Knowledge of WebRTC and real-time communications tools. - Certifications in VoIP or telecommunication systems (e.g., Digium, CCNA Voice).,

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4.0 - 6.0 years

4 - 9 Lacs

kolkata

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Hiring FreeSWITCH Developer | South Delhi Location: Eco Space Exp: 4+ yrs (VoIP/FreeSWITCH) Full-time | Day Shift Skills: FreeSWITCH, SIP, RTP, WebRTC, Linux, SQL, Bash/Python, Telecom Protocols. 6290 291 883

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