Merchandise Manager

About the Role

We are looking for a dynamic and detail-oriented Sales & Merchandising Manager to join our growing team at Gaurav Gupta Couture.

This role bridges sales operations, buyer relations, merchandising, and cross-functional coordination, ensuring seamless execution from order placement to global dispatch — while upholding the brand’s luxury standards.

Key Responsibilities

Sales Operations & Order Management

• Receive and process all buyer orders, ensuring timely confirmations and dispatch schedules aligned with international guidelines.
• Maintain detailed order sheets, sales reports, and inventory trackers to monitor RTW stock movement and sales performance.
• Manage EDI setup, UPCs on GS1 portal, catalogue uploads, and follow up on EDI purchase orders.
• Research competitive brands and retail footprints to stay updated on global and domestic fashion market trends.
• Plan RTW orders in coordination with the brand’s sales heads.

Customer, Internal & External Relations

• Manage domestic and international MBOs (Multi-Brand Outlets) and trunk shows, including scouting new sales agencies and buyers.
• Coordinate closure of commercial terms, ensure MOU compliance, and act as a single point of contact (SPOC) for cross-departmental communication.
• Support on-ground teams during events and fashion weeks, ensuring timely setup and final sales reporting.

Vendor Coordination & Production Support

• Identify and coordinate with vendors for fashion week, brand events, and showroom requirements.
• Manage showroom logistics including space bookings, furniture, and equipment arrangements.
• Oversee vendor payments, dispatch coordination, returns, and stock reconciliations.

Store & Logistics Coordination

• Work closely with store teams to manage stock allocation, replenishment, and product dispatches.
• Ensure accurate handling of dispatch documents, ASNs, and invoices, in line with international shipping guidelines.
• Manage reverse logistics and ensure timely delivery in collaboration with logistics partners.

Cross-Functional Collaboration

• Liaise with Finance for invoice generation, payment settlements, and ledger reconciliation.
• Coordinate with Design for sketches, RTW line sheets, and costing approvals.
• Support Marketing by arranging merchandise for shoots, PR placements, and buyer previews.
• Work with Production & QC to ensure timely dispatches and fabric availability.
• Collaborate with IT for EDI systems, data updates, and troubleshooting.

Qualifications & Skills

• Bachelor’s/Master’s degree in Fashion Management, Business, or Merchandising (NIFT/NID/IIM or equivalent preferred).
• 2–4 years of experience in luxury fashion, merchandising, or retail operations.
• Strong coordination, communication, and analytical skills.
• Working knowledge of Excel, EDI systems, and GS1 portals preferred.
• Passion for fashion, craftsmanship, and global luxury retail.