Job Purpose
To drive and deliver SAP business solutions for contract and lease management (Non-Aero concessionaires, Cargo, ALD, Utilities, and new Real Estate Business) in REFX Module.(This role will be the only SAP REFX specialist in the entire group to support these services).
ORGANISATION CHART
This position will report to Head - SAP Services
Accountabilities
KEY ACCOUNTABILITIES
Key Performance Indicators
Solution Design & Configuration
- Analyze business requirements and translate them into SAP RE-FX solutions.
- Configure RE-FX components such as contract management, lease-in/lease-out, valuation, and asset accounting integration.
No. of Enhancements / solutions provided within specified timeline
Project Implementation & Rollout
- Lead or support end-to-end SAP RE-FX implementations during SAP S4HANA project (including blueprinting, realization, testing, and go-live).
- Coordinate with cross-functional teams (FICO, SD, MM, PS) to ensure seamless integration.
- Integrate with third party systems like Sales Force, EPOS, CLM platform etc.
- Prepare and execute data migration strategies for real estate master data and contracts.
No. of projects completed as per defined timelines
Stakeholder Engagement & Requirement Gathering
- Collaborate with business users, process owners, and key stakeholders to gather and validate requirements.
- Conduct workshops and training sessions to align business expectations with system capabilities.
- Provide expert advice on best practices and system optimization.
Stakeholder feedback and no. of trainings conducted
System Support & Issue Resolution
- Provide Level 1/2/3 support for RE-FX related issues and enhancements.
- Troubleshoot and resolve system errors, performance issues, and integration problems.
- Monitor system performance and ensure data integrity.
- No. of issues resolved within SLA
- Reduction in no. of issues
Documentation & Compliance
- Maintain detailed documentation of configurations, functional specifications, and test cases.
- Ensure system compliance with internal controls, audit requirements, and legal regulations.
- Support internal and external audits related to real estate processes.
Compliance as per the audit100% compliance
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
SAP Vendors, Third Party Vendors
INTERNAL INTERACTIONS
- HODs of various business entities in GMR where contracts & lease management are involved
- End users of the REFX module (AGM & Below)
- Specialist FICO, SD and MM modules
FINANCIAL DIMENSIONS
Cost savings of Rs. 20-25 lakhs by avoiding external vendor / consultant services
Other Dimensions
Handled multiple vendors and their staff
Education Qualifications
Post Graduate in any field listed below:
- Business Administration
- Finance or Accounting
- Real Estate Management
- Information Technology or Computer Science
Certified in SAP FICO / REFX
Relevant Experience
- Total 8-12 years with relevant SAP experience
- 2 implementation or SAP Support experience
SAP REFX Related Experience -
Should have proven experience in the following areas:
- End-to-End process for the Order-to-Cash (RE) Process.
- REFX related configurations like Contract Type, Condition Type, Usage Types, Business Entity, Building, Rental Object, Posting Parameters, Frequency, etc.
- Analyze the business requirements, configuring system settings and customize the SAP REFX solution to meet stakeholder needs.
- Conduct system testing, providing end-user training and prototype session and ensuring smooth integration with other SAP modules (FI)
- Guide the Development team for creating and maintaining custom programs and interfaces within SAP systems using ABAP programming language, closely integrating the SAP REFX module with SAP FI module.
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence
