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Description
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Description UKG Ready is seeking a strategic and hands-on Manager of Product Management to lead initiatives within our Data Sub-Stream. This role will oversee two high-impact areas: the evolution of our GenAI and Agent capabilities (including LLM-based features, evaluations, and intelligent experiences), and the continued growth of our analytics platform, powered by BigQuery. This is a leadership role that involves close collaboration with senior and executive management to define vision, drive execution, and mentor product team members. Success in this role will be measured by your ability to work cross-functionally with engineering, AI research, UX, and other AI pillars across UKG to deliver scalable, responsible, and user-centric data and AI products. If you thrive at the intersection of data, intelligence, and user experience—and enjoy growing a young team while shaping both strategic roadmaps and day-to-day product development—we’d love to connect. Responsibilities Strategy & Leadership Define and own the product strategy for UKG Ready’s data platform. Lead a team of product managers across multiple geographies, providing mentorship, prioritization, and execution support. Represent GenAI and Analytics in cross-functional planning, executive updates, and stakeholder alignment. Champion a user-centric and ethically responsible approach to LLM-powered features. Align AI-powered product experiences with the underlying analytics infrastructure. GenAI & LLM Oversee the development of LLM-powered features (e.g., summarization, chat, intelligent insights). Guide prompt engineering strategies, evaluation frameworks, and RAG pipelines. Ensure robust infrastructure for safe, high-performance AI interactions. Monitor real-world performance and quality of generative experiences, driving continuous improvement. Analytics Platform Drive the roadmap for the analytics platform and reporting experiences, including dashboards and data exploration tools. Guide the evolution of our BigQuery architecture and data products to support scalability and cross-suite reporting. Collaborate with data engineering and architecture teams to ensure clean, performant, and accessible data for all personas. Align KPIs, dashboards, and self-service tools with both internal and customer-facing needs. Execution Support agile ceremonies across teams: planning, grooming, story definition, and backlog management. Translate customer feedback, usage data, and market trends into actionable priorities. Balance short-term delivery with long-term vision to ensure sustainable product development. Define and track success metrics across both GenAI and Analytics initiatives. Qualifications 6–10 years of product management experience, including 2+ years in a leadership or mentoring role. Proven experience owning product strategy and execution in one or more of the following areas: Generative AI/LLMs, analytics platforms, or data products. Demonstrated success leading cross-functional initiatives across engineering, UX, and data science. Strong working knowledge of LLM concepts (prompting, embeddings, RAG, evaluation), preferably in production environments. Hands-on familiarity with cloud data platforms—BigQuery experience strongly preferred. Excellent communication skills, with the ability to distill complexity into clear direction for both executives and teams. Deep user empathy and a data-driven decision-making mindset. Bonus: Experience with vector databases, LangChain/LlamaIndex, dbt, or Looker. Bonus: Background in enterprise SaaS, HR tech, or workflow platforms. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less
