Manager Operations

Location:

CTC:

About Tisya Stays

www.tisyastays.com

Role Overview

Assistant Manager – Operations

facility management

Key Responsibilities

Operations & Property Management

• Oversee daily villa operations including housekeeping, maintenance, and readiness checks.
• Conduct regular property inspections to ensure cleanliness, safety, and operational compliance.
• Coordinate with caretakers and vendors for upkeep of property infrastructure (electrical, plumbing, pools, gardens, etc.).

Team Supervision & Scheduling

• Manage day-to-day scheduling of staff across multiple villas.
• Ensure staff punctuality, professionalism, and adherence to SOPs.
• Liaise with vendors and contractors for routine and urgent work.

Training & Quality Control

• Lead training initiatives for housekeeping, maintenance, and property staff.

• Ensure that all personnel understand and maintain Tisya Stays’ brand standards.
• Conduct regular refreshers and evaluate on-ground performance.

Guest Experience Support

• Coordinate with the Guest Relations team to ensure villas are guest-ready.
• Address any operational issues during guest stays quickly and professionally.
• Ensure all amenities are functional and replenished before each check-in.

Inventory & Reporting

• Maintain inventory logs for linen, cleaning supplies, and consumables.
• Track daily operational reports, vendor activities, and maintenance schedules.
• Support in budgeting and controlling operational costs.

Candidate Profile

Experience

What We Offer

• Competitive compensation –

  Up to ₹7 LPA CTC

• Opportunity to work with a fast-growing luxury rental brand
• A collaborative work culture focused on quality, local culture, and attention to detail
• On-ground learning and leadership opportunities