Manager, Digital Application Lead

Role Summary:

The Digital Application Development Lead will be responsible for the design, development, and maintenance of University Digital applications, with a primary focus on in-house portals, internal websites, CRM and LMS platform, Data Analytics, Data Warehouse & Mobile App. This role requires strong expertise in PHP and related web and mobile technologies, solution architecture and leadership skills to manage a team of developers and collaborate with cross-functional stakeholders. The individual will drive innovative solutions to enhance the university's academic and administrative systems, ensuring scalability, reliability, and user satisfaction. Additionally, the role demands hands-on experience to guide strategic initiatives and capabilities in digital development and management to support the university’s digital ambitions.

Strong database management and application design capabilities are also essential to the role.

Great communication and Stakeholder Management ability are a must.

Key Responsibilities:

Digital Applications Development:

• Lead the development and customisation of CRM, ERP, and LMS applications using PHP and other relevant technologies.
• Ensure all applications are robust, secure, and optimised for performance.
• Integrate various systems to ensure seamless data flow and user experience.

Team Leadership:

• Build, manage, mentor, and guide a team of application developers.
• Assign tasks, set deadlines, and monitor progress to ensure project delivery within scope and timelines.
• Conduct regular code reviews and provide feedback to maintain code quality standards.

Website Development and Management:

• Oversee the design, development, and maintenance of the university’s websites to ensure they are user-friendly, accessible, and aligned with institutional branding.
• Implement strategies to optimize website performance, security, and SEO.
• Collaborate with marketing and communication teams to ensure the website meets the University's goals.

Database & Data Warehouse Design:

• Design and manage databases & Data warehouse to ensure data integrity, security, and optimal performance.
• Develop scalable database solutions for new and existing applications.
• Collaborate with stakeholders to create user-centric application designs that align with the University’s needs and standards.

Project Management:

• Collaborate with university departments to gather requirements and translate them into technical specifications.
• Develop project plans, timelines, and milestones for IT application and website initiatives.
• Communicate project updates and progress to stakeholders.

System Maintenance and Support:

• Monitor and troubleshoot application and website issues, ensuring minimal downtime.
• Implement updates and patches to maintain application and website security and functionality.
• Provide technical support to end-users and train staff on system functionalities.

Innovation and Strategy:

• Stay updated on emerging trends and technologies in IT applications and website development.
• Recommend and implement innovative solutions to improve the University’s IT infrastructure and online presence.
• Develop and enforce best software development, deployment, website management, and documentation practices.

Key Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management skills.
• Proficiency in version control systems like Git.
• Knowledge of cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Familiarity with Agile/Scrum methodologies.
• Hands-off expertise to strategically guide and oversee IT and website projects.
• Strong application design skills to ensure usability and functionality.

Qualification:

MCA/ Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience:

• Minimum of 9-10 years of experience in application development, with at least 2 years in a leadership role.
• Proven expertise in PHP development, including frameworks like Laravel, Symfony, or CodeIgniter.
• Hands-on experience with CRM, ERP, and LMS platforms (e.g., Salesforce, Oracle, Moodle, or similar).
• Experience in integrating APIs and working with databases like MySQL, PostgreSQL, or similar.
• Demonstrated experience in website development and management, including familiarity with CMS platforms like WordPress, Drupal, or Joomla.
• Expertise in database design and management, including experience with database optimisation and scalability.