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3.0 - 7.0 years

0 Lacs

bihar

On-site

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOs) availability. It will be your duty to ensure adequate manpower capacity for the portfolio. You will need to review cases with FOs / Team Leaders (TLs) and assign work based on the disposition code. Coordinating with agency resources for call planning to improve resolution rates and providing necessary support to agencies on challenging cases will also be part of your role. You will be required to allocate receipt books and Repo kits and conduct periodic audits. Ensuring closure of agency billing within 60 days of completing the work in a month is crucial. You must obtain prior approvals in repo cases and assist agencies in managing repo-related issues. Handling customer service issues and escalations related to collections/repos is another key responsibility. Coordinating with the legal team to initiate legal actions against chronic defaulters and working with enforcement agencies in cases filed against the organization by customers/third parties will be part of your duties. Tracking and reviewing BKT resolutions at agency and FOs levels is essential, along with restricting flow rates to the next BKT based on the location you handle. Identifying non-performing FOs, recruiting a new team, and providing training as necessary will be part of your responsibilities. Closing CRM queries within the assigned Turnaround Time (TAT) and addressing RCU audit queries promptly are crucial. Discussing receipt book discrepancies with agencies and ensuring issues do not recur in the field will be important. Maintaining 100% utilization of HHT and submitting regular reports to ACM / RCM is required. Informing the IT team about non-functioning HHTs for necessary support is also part of the role.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The key objective of the role is to ensure the timely collection of cash from customer accounts, evaluating their credit worthiness, minimizing bad debts, and ensuring compliance with contracts or recommending legal actions. This position reports to the Assistant Manager/Deputy Manager/Manager. Your specific responsibilities will include interacting with US clients to help them understand their invoices, addressing billing-related queries from top customers, reducing aging of accounts, and handling invoice printing. You will also be expected to have a basic understanding of order documents, purchase orders, and quotes. In addition, you will be responsible for tasks such as invoicing, accounts receivable, order rebilling, processing credit memos, and addressing customer satisfaction issues. Identifying the right point of contact, demonstrating resourcefulness and problem-solving skills in order management, and maintaining productivity at specified targets are crucial aspects of this role. To excel in this position, you should hold a Commerce graduate degree or equivalent with at least 6 years of experience in a similar role or in Accounting/Finance. Proficiency in MS Office and databases, strong written and oral communication skills, knowledge of billing procedures and collection techniques, and flexibility to work in shifts are required. Your core competencies should include change agility, collaboration, effective communication for impact, driving competitiveness and innovation, inspirational leadership, mastering complexity, and performance drive & execution. You will be expected to ensure timely cash collection, evaluate credit worthiness, minimize bad debts, and ensure contract compliance. Duties and tasks are standard with some variations, and you will largely work independently within defined policies and procedures. Strong attention to detail, excellent written and verbal communication skills, interpersonal skills, and analytical abilities are essential. A minimum of 2 years of experience in contracts, finance, leasing, or a related field is preferred, along with a BA/BS degree in Accounting or Finance. This position is classified at Career Level IC2. About Us: Oracle is a global leader in cloud solutions, utilizing cutting-edge technology to address current challenges. Diversity and inclusion are core values at Oracle, as we believe true innovation stems from varied perspectives and backgrounds. We are dedicated to fostering an inclusive workforce that values diverse insights and perspectives. We have a longstanding reputation for integrity and have collaborated with industry leaders across various sectors. With over 40 years of experience, we continue to thrive by adapting to change while maintaining our commitment to integrity. At Oracle, we prioritize work-life balance and offer competitive employee benefits centered on equality and consistency. Our benefits package includes flexible medical, life insurance, and retirement options, as well as opportunities for employees to engage in volunteer programs within their communities. We are dedicated to integrating individuals with disabilities into all aspects of the employment process. If you require accessibility assistance or accommodation due to a disability, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an affirmative action employer in the United States.,

Posted 2 weeks ago

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5.0 - 9.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a Legal Manager specializing in loan recovery, your responsibilities will include strategizing, planning, and overseeing all legal actions related to debt recovery. This will involve managing cases under various laws such as the SARFAESI Act, Negotiable Instruments (NI) Act, Arbitration and Conciliation Act, Civil Procedure Code, and other relevant regulations. You will effectively represent the company in courts, tribunals, and legal forums, ensuring a strong legal presence. Collaboration with empaneled advocates across different regions will be a key aspect of your role. You will need to provide clear instructions to these advocates and monitor their performance closely to ensure alignment with legal objectives. Drafting, reviewing, and finalizing legal documents including demand notices, replies, plaints, petitions, and affidavits will be part of your daily tasks, ensuring accuracy and compliance with legal standards. Your expertise in evaluating high-risk accounts and non-performing assets (NPAs) will be crucial in recommending and implementing effective legal strategies for optimal recovery. Maintaining a comprehensive Legal Case Management Information System (MIS) and tracking the progress of all legal cases will also be essential. Regular reporting on region-wise legal performance and recovery outcomes for senior management will require attention to detail and analytical skills. To excel in this role, you should possess an LLB or equivalent law degree from a reputable institution. A strong command over relevant laws and procedures pertaining to debt recovery is necessary. Exceptional communication skills will be vital in articulating complex legal strategies to non-legal stakeholders. Your judgment and decision-making capabilities will be tested in prioritizing cases, allocating resources efficiently, and making strategic decisions in high-pressure situations. Your organizational skills will be put to the test as you manage multiple legal cases simultaneously, ensuring meticulous tracking of details and meeting strict deadlines. A proactive and analytical approach to problem-solving will enable you to anticipate legal challenges, identify risks, and propose innovative solutions to ensure successful debt recovery outcomes.,

Posted 3 weeks ago

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3.0 - 7.0 years

0 Lacs

jabalpur, madhya pradesh

On-site

You will be responsible for Bkt Collection and W-off recovery in the Consumer Durable portfolio. This includes managing a team of Collection Associates and agencies, ensuring adequate manpower agencies for portfolio coverage meeting CAPE norms, and ensuring that Mobile App usage is 100% with quality feedback/trails updated. Your specific focus will be on Non starters and visiting delinquent cases. You will also be required to coordinate with the Sales, Credit underwriting, and RIC team for portfolio quality management and recommend legal actions for critical cases. Ensuring no delay in the deposition of money is crucial. Your key responsibilities will include achieving collection efficiency in a timely manner to deliver targeted performance, effective cost management, and maintaining a healthy portfolio.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

satna, madhya pradesh

On-site

The job role involves being responsible for bucket collection and recovery on loss on sale in the commercial vehicle portfolio. You will be managing a team of collection associates, ensuring adequate manpower for portfolio coverage meeting CAPE norms, and maintaining 100% mobile app usage with quality feedback/trails updated. Your specific focus will be on nonstarters and revenue collection, identifying deployment of assets, and meeting with delinquent customers. Initiating legal actions for critical cases and ensuring repossession of assets is done in compliance with standard operating processes are also part of your responsibilities. You must ensure no delay in the deposition of money. Key responsibilities include achieving collection efficiency in a timely manner to deliver targeted performance, effective cost management, and understanding and managing a healthy portfolio.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

jabalpur, madhya pradesh

On-site

You will be responsible for Bkt Collection and W-off recovery in the Consumer Durable portfolio. This includes managing a team of Collection Associates and agencies. It will be your duty to ensure adequate manpower agencies for portfolio coverage meeting CAPE norms. You will also need to ensure that Mobile App usage is at 100% and that quality feedback/trails are regularly updated. Your specific focus will be on Non starters and visiting delinquent cases. Co-ordination with the Sales, Credit underwriting, and RIC team for portfolio quality management is a key aspect of this role. Recommending legal actions for critical cases will also fall under your purview. It is imperative that there is no delay in the deposition of money. Your key responsibilities will include ensuring collection efficiency in a timely manner to deliver targeted performance. You will also be responsible for effective cost management and managing a healthy portfolio.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

jaipur, rajasthan

On-site

The Assistant Manager - Collection (Motorcycle) position is available in multiple locations across India. As an Assistant Manager, you will be responsible for overseeing the collections process for two-wheeler loans and other financial products such as credit cards and housing loans. To be considered for this role, you must be a graduate with a valid driving license and a minimum CIBIL score of 700. Your key responsibilities will include assigning portfolios to vendors, monitoring performance trends, coordinating with field officers, and ensuring timely billing and approvals. You will also be required to handle customer escalations, collaborate with the legal team on defaulter cases, and manage enforcement agency interactions. The ideal candidate for this position will possess strong leadership skills, excellent problem-solving abilities, and effective communication skills. Prior experience in team management and collections is required. This is a full-time position with day and evening shifts from Monday to Friday. The compensation offered is competitive with opportunities for growth. If you meet the criteria and are passionate about collections management, we invite you to apply and join our dynamic team in driving results across diverse locations. Please share your resume with chaitali@hiretick.in. Required Experience: - Total work experience: 5 years Work Location: In person,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

ghaziabad, uttar pradesh

On-site

Roles and Responsibilities :- Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases. Receipt book & Repo kits allocation and auditing periodically Agency billing closure within 60 days of the work completed month. Ensuring prior approvals in repo cases & helping the agency manage repo related issues. Handling collection/repo related customer service issues/escalations. Coordinating with legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in cases filed against the organisation by customers/third parties. BKT resolution with agency and FOs level need to be tracked & reviewed. Flow rates to next BKT needs to be restricted on the location you are handling. Remove the non-performing FOs and recruitment the fresh team and train as and when required. CRM queries needs to be closed as per the TAT assigned. RCU audit queries must be reverted before TAT and implementation of committed action at field level. Receipt book discrepancies needs to be discussed with agency and ensure no reoccurrence of such issues in field. HHT 100% utilization and report to be submitted to ACM / RCM on regular basis. HHT not working need to be informed to IT team for need of support.,

Posted 1 month ago

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2.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Job Responsibilities: Monitor and manage accounts receivable to ensure timely payments. Contact clients with overdue accounts through phone, email, or letters. Negotiate payment terms and arrangements with customers as required. Maintain accurate and up-to-date customer account details in the system. Ensure customers adhere to agreed-upon credit terms and conditions. Prepare and deliver weekly/monthly reports on aging accounts and overdue invoices. Report on bad debt levels and take necessary actions to mitigate risks. Investigate and resolve customer disputes related to payments. Collaborate with sales and customer service teams to improve collections. Identify and escalate high-risk accounts for legal action or third-party involvement when necessary. Maintain comprehensive records of all communications and actions for each account. Skills & Knowledge: Proficiency in Tally and MS Office (Excel, PowerPoint). Strong understanding of credit control procedures and best practices. Ability to manage multiple accounts and work effectively under pressure. Excellent communication and negotiation skills. Proficiency in English (Good verbal and written skills).

Posted 1 month ago

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