Role Description
O9 Configuration Lead
Who We Are
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .
Summary
UST is looking for an
o9 Configuration Lead
to step in and lead configuration delivery on a high-pressure, business-critical program. The ideal candidate will be an experienced professional who can take ownership, stabilize delivery, and guide a junior team.
The Opportunity
- Configure o9 IBP, DP, SP and S&OE modules to align with business needs, develop planning logic, manage data integrations, and support analytics and testing processes.
- Handle hands-on platform setup and troubleshoot issues in line with functional requirements.
- Quickly interpret complex model structures and system design, adjusting or resolving client-specific custom elements.
- Oversee or lead configuration efforts, ensuring alignment with overall delivery timelines.
- Support data migration and cutover phases, including the creation and management of deployment packages.
- Confidently navigate the platform, execute key procedures, and identify relevant components within the system.
- Proven ability to investigate and resolve issues; experience with debugging and managing support tickets is highly valued.
- Familiarity with IBPL scripting is advantageous.
- Must be collaborative, adaptable, and able to manage tasks effectively in a fast-paced, priority-driven environment.
- Platform Configuration (IBP, S&OE):
- Configure o9's Demand Planning, Supply Planning, IBP, and SO&E to align processes.
- Design Attribute-Based Hierarchies, Time Bucket Profiles, and Aggregation/Disaggregation Rules for multi-level planning (SKU, plant, region).
- Develop custom planning logic using o9's planning engines (heuristics, time-series forecasting) and scripting tools (Python, R).
- o9 Data Model & Planning Engine Design:
- Build master data structures (products, locations, customers) and key figures (demand signals, capacity constraints).
- Optimize pegging rules, supply allocation strategies, and exception management workflows for real-time S&OE adjustments.
- Configure Scenario Manager for what-if analysis (e.g., demand spikes, supply disruptions).
- Integration and Data Requirements:
- Design data pipelines synchronizing o9 with SAP ECC, APO, IBP, and external market data sources.
- Validate data quality through o9 Loader and troubleshoot integration errors in collaboration with IT teams.
- Scenario Management & Analytics:
- Develop interactive dashboards using o9's KPI Engine to track forecast accuracy, service levels, and inventory turnover.
- Configure exceptions for stockouts, excess inventory, and production bottlenecks.
- Testing, Validation, and Support:
- Execute unit testing, system & integration testing, and UAT for o9 configurations, ensuring alignment with business requirements.
- Resolve post-go-live issues via ServiceNow tickets and provide Level 2/3 support for planners.
- Documentation & Training:
- Create technical playbooks for configurations, including data mappings, calculation logic, and user permissions.
- Train regional planners on o9's Tag UI, Workflow Designer, and Scenario Manager through hands-on workshops.
What You Need
Please include the requirements, Qualification, Education, etc
Required Skills
- 3-5 years configuring o9 IBP / S&OE modules (Demand 360, Supply 360) in CPG/FMCG
industries.
- IBP, SO&E and Supply Planning Experience required.
- 2+ full lifecycle implementations of o9 or SAP IBP, including data migration and cutover
planning.
Desired Skills
- Certifications: o9 Solutions, SAP IBP, or Kinaxis Rapid Response.
- Exposure to AI/ML-driven demand sensing or control tower frameworks.
- Agile/Scrum methodology experience with Jira board management.
Qualification
Bachelor's / master’s in computer science, Supply Chain Management, Industrial Engineering, or related field.
What We Believe
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
- To support and promote the values of UST.
- Comply with all Company policies and procedures
Skills
O9 platform,Integration tools,Data Modeling,Analytics
