Lead Generation Executive - CX Solutions (eDAS)

eDAS.tech is a dynamic and innovative technology company at the forefront of the Customer Experience (CX) evolution. We develop and deliver cutting-edge, AI-powered solutions designed to empower businesses to understand, engage, and retain their customers like never before. Our comprehensive suite of products helps organizations transform complex customer interactions into actionable insights and seamless experiences across all touchpoints.

We are a fast-growing company passionate about innovation, customer success, and building a high-performing team. Join us and play a pivotal role in bringing transformative CX technology to businesses across the EMEA region!

The Role:

Lead Generation Executive

Key Responsibilities:

1. Prospecting & List Building:

    Conduct thorough market research to identify key decision-makers (Marketing Heads, CXOs, Contact Center Leaders, IT Directors) within target companies in the Indian region that fit our ideal customer profile (ICP) for CX solutions.

2. Multi-Channel Outreach:

    Execute strategic outbound campaigns using a combination of channels including cold calling, personalized email sequences, LinkedIn outreach, and potentially social selling to initiate contact and generate interest.

3. Lead Qualification:

    Conduct initial discovery calls and conversations to understand prospect needs, pain points, budget, authority, timeline, and fit (BANT criteria) for eDAS.tech solutions. Effectively differentiate our offerings.

4. Needs Analysis & Solution Mapping:

    Articulate the value proposition of our specific CX products relevant to the prospect's challenges and industry context.

5. Appointment Setting:

    Schedule qualified meetings (Discovery Calls, Demos) for the Sales Leaders to advance opportunities through the sales funnel.

6. CRM Management:

    Meticulously track all activities, lead information, interactions, and qualification details within our CRM system, ensuring data accuracy and pipeline hygiene.

7. Nurturing:

    Follow up diligently with prospects, provide relevant information (e.g., case studies, whitepapers), and nurture leads that aren't immediately sales-ready.

8. Market Intelligence:

    Gather and report on market trends, competitor activity, and prospect feedback within the EMEA CX tech space to inform sales and marketing strategies.

9. Collaboration:

    Work closely with Sales, Marketing, and Product teams to align messaging, optimize campaigns, and share insights. Participate actively in sales meetings and training.

Required Qualifications & Experience:

• Experience:

   Minimum of 

  2-3 years of proven experience

   in a Lead Generation, Inside Sales, or Business Development role, specifically focused on 

  technology products or SaaS solutions

  .

• Sector Knowledge:

   Demonstrable experience and understanding of the 

  Customer Experience (CX), Contact Center, CRM, or Enterprise Software

   market landscape. Experience selling into these domains is highly preferred.

• Proven Track Record:

   History of consistently meeting or exceeding lead generation targets and quotas.

• Communication Skills:

   Exceptional verbal and written communication skills in 

  English

   are essential. Fluency in 

  Telugu or Kannada will be an added advantage

• Tech-Savvy:

   Proficiency with CRM systems (Salesforce, HubSpot preferred), LinkedIn Sales Navigator, email automation tools (e.g., Outreach, Salesloft), and Microsoft Office Suite.

• Skills:

   Strong research, cold calling, email writing, and active listening skills. Ability to quickly grasp complex technical concepts and translate them into business value. Excellent organizational and time management skills. Self-starter with a persistent, results-driven "hunter" mentality. Resilience and ability to handle rejection professionally.

What We Offer:

• Impact:

   Play a crucial role in the growth trajectory of an innovative leader in the CX tech space.

• Environment:

   Dynamic, collaborative, and fast-paced startup culture.

• Compensation:

   Competitive base salary plus an attractive uncapped commission/bonus structure based on qualified leads and meetings set.

• Development:

   Opportunities for professional growth and career advancement within the sales organization.

• Location:

   Thane