Qualifications Strong proficiency in MySQL, SQL, and database design principles Familiarity with database administration tools, knowledge of database backup and recovery, and database security and authorization Knowledge of MySQL features and platform compatibility, along with experience with replication configuration in MySQL Experience with programming languages such as Python, PHP, or Java Expertise in optimizing queries and creating table indexing for MySQL databases Experience with cloud services, such as Amazon RDS and PostgreSQL Bachelor’s degree or higher in Computer Science, Information Technology, or a related field Ability to work well in a team environment and collaborate with cross-functional teams Excellent communication and problem-solving skills Experience with data warehousing and data modeling is a plus Show more Show less
Qualifications Proven experience in information security management roles In-depth knowledge of information security principles and practices Experience in developing and implementing information security policies and procedures Familiarity with regulatory requirements and industry standards related to information security Strong understanding of network security, cryptography, identity and access management, and security architecture Experience with security risk assessments and vulnerability management Knowledge of security technologies, such as firewalls, intrusion detection/prevention systems, antivirus, and endpoint security Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Bachelor’s degree or higher in Information Security, Computer Science, or a related field Relevant certifications (e.g., CISSP, CISM, CISA) are a plus Demonstrated leadership skills and the ability to mentor and guide a team Show more Show less
Qualifications Extensive expertise in database development, with a strong focus on SQL and database design principles Proven experience in leading database development projects and mentoring junior developers In-depth knowledge of database administration tools, backup and recovery processes, and database security measures Proficiency in optimizing queries, creating advanced stored procedures, and implementing effective indexing strategies Experience with various database technologies, including but not limited to MySQL, PostgreSQL, Oracle, or SQL Server Familiarity with cloud-based database solutions, such as Amazon RDS or Azure SQL Database Strong programming skills in languages like Python, Java, or similar Bachelor’s degree or higher in Computer Science, Information Technology, or a related field Ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders Excellent problem-solving skills and a proactive approach to addressing database-related challenges Show more Show less
Requirements & Qualifications 10+ years of hands-on experience in designing Omnichannel communication platforms, with specific expertise in Asterisk, FreeSWITCH, Kamailio, and related technologies. Proficiency in troubleshooting networking and telephony issues using Wireshark or similar tools. Experience with queuing mechanisms (e.g., RabbitMQ), TTS/ASR engines (e.g., Azure, Amazon Polly, Google), WebRTC, CRM integrations, and cloud deployment (e.g., Azure, AWS). Strong database management skills (e.g., MySQL, SQL Server, MongoDB, Redis, PostgreSQL) and scripting languages (e.g., Python, PHP, Perl, Java). Excellent communication skills and ability to collaborate with cross-functional teams. Bachelor’s or Master’s degree in Computer Science or a related field. Certification in VoIP technologies (e.g., Asterisk Certified Engineer, FreeSWITCH Certified Specialist). Experience with Agile/Scrum methodologies and CI/CD pipelines. Contributions to open-source Voice projects or a strong GitHub profile showcasing relevant projects. Show more Show less
Job Description The Assistant Manager of Dialer Operations is responsible for managing and optimizing dialer campaigns, overseeing the team’s performance in metrics reporting, analysis, and forecasting. This role reports directly to the Operations Manager and collaborates closely with other members of the operations team. Show more Show less
We are looking for a skilled Content Writer to create high-quality, engaging, and persuasive content that drives lead generation, brand awareness, and customer engagement. The ideal candidate will have experience writing for B2B audiences across industries such as technology, SaaS, finance, marketing, or professional services. Key Responsibilities Research, write, and edit compelling B2B content, including blog posts, case studies, email campaigns, website copy, and social media content. Write thought leadership articles, sales collateral, and product messaging tailored to B2B decision-makers. Collaborate with marketing, sales, and subject matter experts to align content with business objectives. Optimize content for SEO while maintaining brand voice and messaging consistency. Stay updated on industry trends, competitor content, and best practices in B2B content marketing. Proofread and edit content for clarity, accuracy, and grammatical excellence. Key Requirements 2+ years of experience in content writing, preferably B2B. Strong copywriting and storytelling skills with the ability to engage business audiences. Ability to translate complex business concepts into clear, persuasive, and actionable content. Familiarity with SEO best practices. Excellent research, editing, and proofreading skills.
eDAS.tech is a dynamic and innovative technology company at the forefront of the Customer Experience (CX) evolution. We develop and deliver cutting-edge, AI-powered solutions designed to empower businesses to understand, engage, and retain their customers like never before. Our comprehensive suite of products helps organizations transform complex customer interactions into actionable insights and seamless experiences across all touchpoints. We are a fast-growing company passionate about innovation, customer success, and building a high-performing team. Join us and play a pivotal role in bringing transformative CX technology to businesses across the EMEA region! The Role: We are seeking a highly motivated and results-oriented Lead Generation Executive to join our expanding team in Mumbai. You will be the engine driving our sales pipeline, responsible for identifying, qualifying, and nurturing high-potential leads for our advanced CX technology solutions within the India Market. This is a hands-on role perfect for someone with a hunter mentality, excellent communication skills, and a deep understanding of the tech sales landscape in India. We are looking for one candidate who also has proficiency in Kannada or Telugu. Key Responsibilities: Prospecting & List Building: Conduct thorough market research to identify key decision-makers (Marketing Heads, CXOs, Contact Center Leaders, IT Directors) within target companies in the Indian region that fit our ideal customer profile (ICP) for CX solutions. Multi-Channel Outreach: Execute strategic outbound campaigns using a combination of channels including cold calling, personalized email sequences, LinkedIn outreach, and potentially social selling to initiate contact and generate interest. Lead Qualification: Conduct initial discovery calls and conversations to understand prospect needs, pain points, budget, authority, timeline, and fit (BANT criteria) for eDAS.tech solutions. Effectively differentiate our offerings. Needs Analysis & Solution Mapping: Articulate the value proposition of our specific CX products relevant to the prospect's challenges and industry context. Appointment Setting: Schedule qualified meetings (Discovery Calls, Demos) for the Sales Leaders to advance opportunities through the sales funnel. CRM Management: Meticulously track all activities, lead information, interactions, and qualification details within our CRM system, ensuring data accuracy and pipeline hygiene. Nurturing: Follow up diligently with prospects, provide relevant information (e.g., case studies, whitepapers), and nurture leads that aren't immediately sales-ready. Market Intelligence: Gather and report on market trends, competitor activity, and prospect feedback within the EMEA CX tech space to inform sales and marketing strategies. Collaboration: Work closely with Sales, Marketing, and Product teams to align messaging, optimize campaigns, and share insights. Participate actively in sales meetings and training. Required Qualifications & Experience: Experience: Minimum of 2-3 years of proven experience in a Lead Generation, Inside Sales, or Business Development role, specifically focused on technology products or SaaS solutions . Sector Knowledge: Demonstrable experience and understanding of the Customer Experience (CX), Contact Center, CRM, or Enterprise Software market landscape. Experience selling into these domains is highly preferred. Proven Track Record: History of consistently meeting or exceeding lead generation targets and quotas. Communication Skills: Exceptional verbal and written communication skills in English are essential. Fluency in Telugu or Kannada will be an added advantage Tech-Savvy: Proficiency with CRM systems (Salesforce, HubSpot preferred), LinkedIn Sales Navigator, email automation tools (e.g., Outreach, Salesloft), and Microsoft Office Suite. Skills: Strong research, cold calling, email writing, and active listening skills. Ability to quickly grasp complex technical concepts and translate them into business value. Excellent organizational and time management skills. Self-starter with a persistent, results-driven "hunter" mentality. Resilience and ability to handle rejection professionally. What We Offer: Impact: Play a crucial role in the growth trajectory of an innovative leader in the CX tech space. Environment: Dynamic, collaborative, and fast-paced startup culture. Compensation: Competitive base salary plus an attractive uncapped commission/bonus structure based on qualified leads and meetings set. Development: Opportunities for professional growth and career advancement within the sales organization. Location: Thane
Selected Intern's Day-to-day Responsibilities Include Contribute to both frontend and backend development Build MVP features such as login, call routing, and dashboard integration Work on CRM sync, WhatsApp integration (OpenWA), and ticketing Support the engineering lead in full-stack feature delivery for the MVP. About Company: Eureka Digitization and Automation Services (eDAS) is a digital automation company, delivering cutting-edge Software-as-a-Service (SaaS) solutions to help businesses operate better than ever before. We offer a range of robust digital products, solutions and services, tailored to your requirements. At eDAS, we strive to transform technologies and deliver uncompromised quality to improve customer experience, sales, data exchange, security, and process-oriented solutions. With a strong presence across India, Africa, the Middle-East, the UK, and the USA, we focus on serving enterprise and mid-market customers globally. At its core, our mission is to help simplify business through digital transformation.
The Assistant Manager of Dialer Operations plays a crucial role in managing and optimizing dialer campaigns. You will be responsible for overseeing the team's performance in metrics reporting, analysis, and forecasting. Reporting directly to the Operations Manager, you will work closely with other members of the operations team to ensure the smooth functioning of dialer operations.,