Qualifications Strong proficiency in MySQL, SQL, and database design principles Familiarity with database administration tools, knowledge of database backup and recovery, and database security and authorization Knowledge of MySQL features and platform compatibility, along with experience with replication configuration in MySQL Experience with programming languages such as Python, PHP, or Java Expertise in optimizing queries and creating table indexing for MySQL databases Experience with cloud services, such as Amazon RDS and PostgreSQL Bachelor’s degree or higher in Computer Science, Information Technology, or a related field Ability to work well in a team environment and collaborate with cross-functional teams Excellent communication and problem-solving skills Experience with data warehousing and data modeling is a plus Show more Show less

Qualifications Proven experience in information security management roles In-depth knowledge of information security principles and practices Experience in developing and implementing information security policies and procedures Familiarity with regulatory requirements and industry standards related to information security Strong understanding of network security, cryptography, identity and access management, and security architecture Experience with security risk assessments and vulnerability management Knowledge of security technologies, such as firewalls, intrusion detection/prevention systems, antivirus, and endpoint security Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Bachelor’s degree or higher in Information Security, Computer Science, or a related field Relevant certifications (e.g., CISSP, CISM, CISA) are a plus Demonstrated leadership skills and the ability to mentor and guide a team Show more Show less

Qualifications Extensive expertise in database development, with a strong focus on SQL and database design principles Proven experience in leading database development projects and mentoring junior developers In-depth knowledge of database administration tools, backup and recovery processes, and database security measures Proficiency in optimizing queries, creating advanced stored procedures, and implementing effective indexing strategies Experience with various database technologies, including but not limited to MySQL, PostgreSQL, Oracle, or SQL Server Familiarity with cloud-based database solutions, such as Amazon RDS or Azure SQL Database Strong programming skills in languages like Python, Java, or similar Bachelor’s degree or higher in Computer Science, Information Technology, or a related field Ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders Excellent problem-solving skills and a proactive approach to addressing database-related challenges Show more Show less

Requirements & Qualifications 10+ years of hands-on experience in designing Omnichannel communication platforms, with specific expertise in Asterisk, FreeSWITCH, Kamailio, and related technologies. Proficiency in troubleshooting networking and telephony issues using Wireshark or similar tools. Experience with queuing mechanisms (e.g., RabbitMQ), TTS/ASR engines (e.g., Azure, Amazon Polly, Google), WebRTC, CRM integrations, and cloud deployment (e.g., Azure, AWS). Strong database management skills (e.g., MySQL, SQL Server, MongoDB, Redis, PostgreSQL) and scripting languages (e.g., Python, PHP, Perl, Java). Excellent communication skills and ability to collaborate with cross-functional teams. Bachelor’s or Master’s degree in Computer Science or a related field. Certification in VoIP technologies (e.g., Asterisk Certified Engineer, FreeSWITCH Certified Specialist). Experience with Agile/Scrum methodologies and CI/CD pipelines. Contributions to open-source Voice projects or a strong GitHub profile showcasing relevant projects. Show more Show less

Job Description The Assistant Manager of Dialer Operations is responsible for managing and optimizing dialer campaigns, overseeing the team’s performance in metrics reporting, analysis, and forecasting. This role reports directly to the Operations Manager and collaborates closely with other members of the operations team. Show more Show less