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Job Title : Key Account Manager – Quick Commerce & E-commerce Location : HSR Layout Department : Sales & Revenue Reporting to : Revenue Lead Role Overview We are seeking a driven and detail-oriented Key Account Manager to take full ownership of our Quick Commerce and E-commerce platforms. This role involves managing platform relationships, driving revenue growth, ensuring smooth operations, and supporting strategic execution across key online partners. You will work cross-functionally with Logistics, Supply Chain, Brand, and Finance to ensure seamless execution and high performance across platforms. Key Responsibilities Platform Ownership : Manage day-to-day operations and relationships with major Quick Commerce (e.g., Zepto, Blinkit, Instamart) and E-commerce platforms (e.g., Amazon, Flipkart, our own D2C website). Sales Management : Drive sales growth, monitor platform performance, track sell-through and offtake; ensure achievement of monthly and quarterly revenue targets. Purchase Order (PO) Lifecycle Management : End-to-end tracking and coordination of POs with Logistics, ensuring timely dispatch and platform compliance. Planning & Forecasting : Align with demand planning and supply teams to ensure platform readiness; contribute to monthly sales forecasting. Issue Resolution : Act as the single point of contact for any escalations, delays, stockouts, or data discrepancies with platform teams. Growth Execution : Identify and recommend opportunities for expansion—new geographies, categories, SKUs—and push platform partners for implementation. Data & Insights : Analyze weekly sales, return rates, fill rates, and platform metrics; create and lead weekly internal performance reviews. Stakeholder Coordination : Collaborate with internal teams (Marketing, Supply Chain, Finance) to align on priorities and enable smooth execution. Support Strategic Projects : Assist the Revenue Lead in strategic decision-making and high-impact initiatives including pricing, campaigns, and category development. Ideal Candidate Profile 2–3 years of relevant experience in Key Account/Category Management roles in FMCG, Quick Commerce, or D2C sectors. Prior experience handling platforms like Zepto, Blinkit, Swiggy Instamart, Amazon, Flipkart, or similar. Strong negotiation, communication, and interpersonal skills. Highly organized with strong attention to detail and ability to manage multiple platforms simultaneously. Analytical mindset with working knowledge of Google Sheets/Excel and platform dashboards. Result-oriented and entrepreneurial, with a sense of ownership and urgency. Ability to thrive in a fast-paced and dynamic environment. Key Result Areas (KRAs) Sales Performance : Achieving monthly revenue and growth targets across assigned platforms. PO Management : Timely and accurate execution of all POs with high fill rates (>95%). Operational Efficiency : Resolution of escalations/issues within agreed timelines. Forecast Accuracy : Minimize out-of-stock and overstock situations via aligned planning. Growth Initiatives : Launch of new SKUs/geographies/platform features as per roadmap. Platform Hygiene : Maintaining optimal visibility, content accuracy, and operational SLAs. Insight Reporting : Weekly business reviews, insights, and performance reporting. About Lo Foods Lo Foods is more than just a brand; it's purpose-driven with a clear mission: to provide low-carb functional foods to 100 million Indians by 2030. We believe that food is at the core of who we are - after all, we are what we eat. India currently faces an epidemic of chronic diseases, many driven by our eating habits. Instead of viewing food solely as a means to prevent illness, we harness its power to improve and manage specific health conditions. At Lo Foods, we provide low-carb alternatives to traditional Indian foods, preserving flavours while addressing health concerns. Our three brands support this mission: Keto Smart - Low-carb products for the Keto lifestyle. Protein Chef - Ensuring every home is protein-sufficient and promoting healthier living. DiabeSmart - Making diabetes management easier while enhancing the pleasure of food. Show more Show less
