Key Account Manager

Key Account Manager – E-commerce & Quick Commerce

Location: Ahmedabad

Function: E-commerce

Reporting To: Head of E-commerce

Experience: 1–5 Years

Industry: Food / FMCG

About the Role

We’re looking for someone who thrives in ambiguity, moves with speed, and treats the business like their own. You won’t be handed playbooks — you’ll be writing them.

As a Key Account Manager, you’ll lead the growth of select e-commerce or quick commerce accounts — the ones that move fast and demand even faster thinking.

You’ll own everything that moves the needle: P&L, visibility, supply, relationships, and ROI.

If you enjoy solving problems, spotting opportunities, and building with intent — this role’s for you.

What You’ll Own

P&L Ownership

• Own end-to-end performance for your assigned accounts
• Identify growth levers, plug inefficiencies, and scale sustainably

Platform Relationships

• Build strong connects with category, marketing and commercial teams
• Ensure your platform champions the brand — across campaigns and conversations

Operations & Supply

• Finalize assortments, monitor fill rates, and drive forecasting with SCM
• Ensure hygiene in returns, claims, and reconciliations

Campaigns & Visibility

• Own merchandising, content, pricing, and search/display execution
• Activate impactful campaigns across seasonality, brand moments, and platform events

Planning & Budgeting

• Build the annual marketing calendar for your platforms
• Allocate spends based on brand priorities, seasonality, and ROI
• Track performance and make smart, fast course corrections

Insights & Impact

• Dive deep into consumer behavior, competitor actions, and platform data
• Translate insights into sharp, executable moves

Cross-functional Hustle

• Collaborate with Brand, SCM, Finance and Analytics teams
• Lead projects across launches, fill-rate improvement, platform audits, and more

What You Bring

• 1–5 years in the FMCG / Food industry
• Hands-on experience in e-commerce or quick commerce platforms
• Strong analytical skills, Excel comfort, and decision-making instincts
• Proven ability to manage external stakeholders and internal chaos
• A bias for action, curiosity for data, and hunger to grow
• Bachelor's or MBA from a Tier 1 / Tier 2 institute

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: In person