Key Account Manager

Job Title:

Location:

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Job Summary:

The candidate should have prior experience in E-commerce Platform and QCOM.

Key Responsibilities

Account Management:

· Act as a point of contact for assigned key accounts and support the Key Account Manager in handling larger accounts.

· Build and maintain positive relationships with client stakeholders.

· Understand client business needs and assist in delivering tailored product and service solutions.

· Ensure smooth coordination of account-related activities and maintain high service levels.

Sales Support and Revenue Growth:

· Assist in identifying and following up on business opportunities within existing accounts.

· Support the execution of sales strategies to increase product visibility and sales performance in Modern Trade and Qcom channels.

· Collaborate with the sales team to achieve assigned revenue targets and category growth.

· Help prepare presentations, proposals, and reports for client meetings.

· Ensure expansion of lines, geographies and increase availability.

Negotiation and Contract Support:

· Support the Key Account Manager in contract renewals and day-to-day commercial discussions.

· Coordinate timely documentation and compliance for key accounts.

· Assist in addressing operational or supply issues that arise with accounts.

Collaboration and Coordination:

· Liaise with internal departments (procurement, supply chain, marketing, finance) to ensure smooth execution of client requirements.

· Communicate client feedback and market insights to internal stakeholders.

· Monitor account performance and assist in preparing sales and performance reports.

Market Research and Analysis:

· Track market trends, competitor activities, and category developments in E-commerce Platform and dry fruits.

· Share insights with the Key Account Manager to refine account strategies.

Qualifications

· Bachelor’s degree in Business, Marketing, or a related field.

E-commerce Platform only

· Familiarity with Modern Trade, Qcom platforms, and retail business operations.

· Strong communication, interpersonal, and coordination skills.

· Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of ERP or CRM systems is a plus.

· Good analytical and problem-solving abilities.

· Ability to work both independently and within a team environment.

Preferred Qualifications

· Experience working with Modern Trade retailers and Qcom platforms.

· Knowledge of category management practices and consumer behavior in food categories.

· Exposure to handling supply chain or merchandising for food/FMCG products.

· It is required for the candidate to have prior experience in the E-commerce Platform category

Working Conditions

· Office-based role (Navi Mumbai) with occasional travel to client sites and market visits.

· Flexibility for remote work as per company policy.

Share your resume on below details.

Mail id :- makarand.ghag@superzop.com