Key Account Manager

Job Title: Key Accounts Manager
Company Overview:
Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable,convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance.Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being.

Position Overview:

We are seeking a detail-oriented and proactive Key Accounts Manager to oversee business operations, vendor management, and ensure smooth coordination with our B2B partners. The role requires strong operational expertise, data management skills, and the ability to drive cross-functional alignment for seamless execution.

Key Responsibilities:

1. Business Operations & Vendor Management

Maintain strong relationships with B2B partners through regular follow-ups on ongoing operations.

Coordinate recovery of overdue or idle vehicles.

Monitor deployments and ensure vehicle quality standards are consistently met.

2. Monthly Audits

Conduct structured monthly audits of all B2B vendors.

Ensure adherence to SLAs and operational SOPs across all accounts.

3. IoT Vehicle Tracking

Oversee updates and tracking for IoT-enabled vehicles.

Manage inbound and outbound vehicle movements efficiently using IoT systems.

4. Data Management & Reporting

Maintain accurate records for deployments, returns, and recoveries.

Generate actionable insights from data to support decision-making.

Prepare periodic reports for management and stakeholders.

5. 3PL Ground Coordination

Support ground-level operations in collaboration with 3PL partners.

Streamline logistics and vehicle movement through effective coordination.

6. Cross-Functional Alignment

Collaborate with ground teams, service teams, and vendors to ensure compliance with SOPs.

Act as the bridge between internal teams and external stakeholders for smooth operations.

7. Ad-Hoc Operational Support

Assist in handling on-ground and off-ground tasks, including:

Documentation and compliance requirements

Field visits for operational checks

Data insights and analysis

Immediate operational requirements as needed

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Operations, Supply Chain, or related field.
• 1–3 years of experience in Key Account Management, Operations, or Vendor Management.
• Strong analytical and reporting skills with proficiency in MS Excel/Google Sheets.
• Experience in IoT-enabled fleet/vehicle management is an added advantage.
• Excellent communication and stakeholder management abilities.
• Problem-solving mindset with attention to detail and ownership of outcomes.

What We Offer

Opportunity to work at the intersection of operations, technology, and logistics.

Dynamic, fast-paced environment with scope for professional growth.

Collaborative work culture with cross-functional exposure.

Join the Bijliride team if you are detail-oriented, excel at building strong vendor relationships, and thrive in a fast-paced operations environment, this role is for you. You’ll play a pivotal role in managing business operations, vendor coordination, and IoT-enabled vehicle tracking while ensuring smooth collaboration across ground teams, service teams, and 3PL partners.

At Bijliride, we are driving the future of sustainable mobility — and we want you to be part of it.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Work Location: In person