Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Resellerclub, provides volume based, mass-market Internet products to millions of customers worldwide. Our portfolio includes a vast range of web-based products such as Domain names, web and email, hosting, digital certificates, payment gateways and many others that enable millions of individuals and organizations set up and maintain their online presence. What you ll do & how you ll make your mark. Review and analyse online payments. Verify documents received as proof of payments and account ownership. Processing Domain Arbitration cases. Resolving Domain name ownership disputes. Monitor resource utilization of products and services. Daily operations involving documentation. Ensuring adherence to ICANN guidelines. ICANN accreditation for new Registrars. Registrar liaison and handling operational tasks. Setting up and managing Registrar Escrow Deposits. Who you are & what you ll need to succeed. Experience: 2+years in Risk Assessment, Payment Gateway Support, Customer Service, or similar capacity, preferably on an IT platform. Educational Qualifications: Graduate from any stream. Preferably Commerce, Engineering, or BSC (IT or Computers). Impeccable communication skills. Good working knowledge of computers and the Internet; strong ability to develop new skills. Proficient in Ms.Excel and Ms.Word. Logical and analytical thought process. Avid internet user. Good investigative skills and strong attention to detail. Highly motivated and energetic team player, with excellent interpersonal skills. Must be willing to work in Shifts.

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. The primary purpose of this role is to manage our web analytics setup and generate actionable insights through regular reporting. You will be responsible for configuring Adobe Analytics and/or Google Analytics (GA4), maintaining tag accuracy, and delivering dashboards and reports that help guide business and marketing decisions. In this role, you ll design and execute experiments across digital channels, helping improve user experiences, conversion rates, and product performance. You ll work cross-functionally with product, UX, marketing, and analytics teams to identify hypotheses and run impactful tests. This role would also need to focus on connecting advertising platforms (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to Tableau dashboards, ensuring stakeholders have access to accurate , real-time campaign insights. What youll do & how youll make your mark. Adobe Launch Implementation: Set up, configure, and deploy Adobe Launch tags across multiple digital properties. Tag Management: Manage tagging processes, including organized implementation of new tags, updates, and troubleshooting. Set up, configure, and manage Google Analytics (primarily GA4) to track website and campaign performance accurately.Implement and manage tags using Google Tag Manager (GTM ).Develop and maintain dashboards and regular reports (using Google Data Studio/Looker Studio or other tools). Monitor test performance and analyze results using tools like Google Analytics, Optimizely, VWO, or Adobe Target.Translate experiment results into clear recommendations for stakeholders Develop test plans & campaign requirements to be implemented by our creative development teams. A/B test and continually measure the performance of journeys, pricing, TAs and any other elements key to stakeholder journeys. Collaborate closely with all respective stakeholders and teams to align optimization activities with other organizational strategy . Collaborate with the Marketing team to ensure optimization is in place on all emails, social and other marketing spaces such as landing pages, lead generating forms etc. Manage Adobe Analytics implementation, including tagging strategy, variable configuration ( eVars , props, events), and report suite management. Work closely with the Marketing team to manage key conversion points in the marketing funnel and increase funnel marketing efficiencies. Optimize the lead-to-customer conversation rate and marketing s conversion paths through maximizing traffic to our various sites and platforms. Convert qualitative data into prioritized testing & optimization brilliance. Take action on key metrics and KPIs, through continuous website testing and user experience improvements. Evaluate and improve on the effectiveness of campaigns through data-driven strategy and KPI focused analysis. Create and execute deliverables including Website audits, user journeys, heuristic reviews, wireframes, information architecture, task flows, user scenarios and persona development. Provide regular analysis and reporting on performance, identify anomalies, and provide recommendations on order conversion optimization. Demonstrated Skillset Confident analytically and commercially astute, with prior experience of delivering explicit revenue growth through web transformation and optimization projects. Proficiency in Google Tag Manager (GTM) for tag implementation and event tracking. Strong analytical and problem-solving skills. Experience in best practice technical tools for optimization & data analysis. Hands-on experience with platforms like Google Ads, Meta (Facebook) Ads, LinkedIn Ads, and others. Proficiency with SQL and working with relational databases or cloud data warehouses (e.g., BigQuery ) Proficiency in Adobe Workspace, segmentation, calculated metrics, and pathing analysis. Experience in performance marketing, growth analytics, or business intelligence. Project management, leadership, strategic thinking and organization/time management. Experience with data visualization and reporting tools (e.g., Looker Studio, Tableau). Excellent planning, organization, project and time management along with the ability to multi-task. Familiarity with additional analytics platforms (e.g., Adobe Analytics) Exceptional teamwork and collaboration. Strong communication and interpersonal skills. Focus on automation and efficient operation. Positively, resilience and resourcefulness - have strong critical thinking and problem solving skills. Who you are & what youll need to succeed. Required Experience: 3+ years of experience in an ecommerce tag management role, with specific expertise in complex tag property implementations in Adobe Launch. Experience in implementing and QA- ing Marketing Pixels. Proficiency in other tag management platforms a plus (Tealium IQ, Google Tag Manager) Must have intermediate coding knowledge of JavaScript and HTML. Must be familiar with Adobe Analytics extension custom code. Must pass front end coding interview/assessment, as well as have at least 2 years of experience in this area. Must have 3-4 experience in Adobe Launch specifically. Must have experience managing multi-website Tag Properties, Must have experience in managing, creating, custom coding marketing pixels, affiliate pixels, referral pixels, and functionality scripts, Adobe Analytics and other types of Analytics pixels. Soft skills: thoroughness (extremely important), good at documentation. Attention to Detail: Ability to meticulously manage and verify tagging accuracy across multiple platforms and environments. Strong attention to naming conventions, and adherence to organization and tagging architecture. Meticulous in updating documentation. Analytics Tools: Knowledge of digital analytics tools such as Adobe Analytics, Google Analytics, or similar platforms. Problem-Solving: Strong troubleshooting and analytical skills to identify issues and implement solutions quickly and carefully. Collaboration: Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams. Certifications: Adobe Launch, Google Tag Manager or Adobe Analytics certification is a plus. Openness to learning new tools. Preferred Qualifications: Experience with server-side tagging, CDP, Adobe Journey Analytics, Web SDK, or other emerging analytics technologies. Familiarity with project management tools such as JIRA. Basic understanding of digital marketing practices, and/or experience in marketing campaigns. Why you ll love us. We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance . Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences. We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you . . At Newfold , taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Role: Abuse Mitigation & Compliance Associate Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you’ll do & how you’ll make your mark. ● Review the dashboards and data provided by the technical and product teams to find customers taking advantage of our unmetered hosting policy by storing files that are prohibited by our acceptable usage policy. ● Email the clients to inform them of the policy breach and help them in deleting the restricted files. ● To address any queries the clients may have, you will be expected to work closely with the product and technical teams. ● Publish monthly reports to stakeholders about the number of cases handled and the results. ● Create, maintain, and improve processes for detection and mitigation of abusive activity perpetrated through usage of our products ● Liaison with various representatives of the intelligence community, domestic and global law enforcement, industry, and cyber-crime watchdogs that specialize in abuse mitigation to enable rapid exchange of data and take prompt action against miscreants ● Perform forensic analysis of malware, spam, phishes/spoofs and other abuse incidents to understand modus operandi and implement countermeasures in partnership with support and system admin teams ● Proactively track and review abusive activity within our client base and take appropriate action, ensuring that our Terms of Usage are strictly adhered ● Work with and guide our dedicated operations team that receives complaints from Internet users about abusive activity, and communicates with clients and channel partners to take appropriate action ● Gather actionable intelligence and understand threats by using data obtained from various black lists, browsing various fraud forums, communicating with affected parties and so forth ● Participate in discussions within the Internet security community at large, with a view to gather intelligence and refine our processes based on industry/technology trends ● Educate our channel partners about best practices in abuse and fraud mitigation by conducting webinars and presentations, blogging etc. Who you are & what you’ll need to succeed. ● Experience: 0-1 years in Customer Service or similar capacity, preferably on an IT platform ● Outstanding communication skills ● Sound knowledge of Internet, web technologies, operating systems and networking concepts; ability to rapidly learn new concepts ● Excellent presentation skills ● High level of interest in cyber security ● High degree of motivation, with excellent follow through skills ● Logical and analytical bend of mind, with a penchant for solving complex problems ● Good investigative skills and consummate attention to detail ● Inclination towards research, data analysis, problem solving ● Must be willing to work in shifts (including at night and on holidays) ● Prior training or experience in cyber forensics/cyber law or network security. ● Experience in a customer interaction capacity, preferably in a technical field Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a workfrom-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Show more Show less

Who We Are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Markmonitor, Network Solutions, Yoast, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. In August 2021, Yoast joined the company Newfold Digital. Joining forces with this leading web-presence solutions provider will help us reach even more people to help them improve their SEO. It enables us to expand on our work across many platforms and bring more of our SEO ideas into practice. A big change, but a lot will also remain the same: our team, our brand, our headquarters in Wijchen, and Yoast SEO. And, of course, our mission: SEO for everyone . We are seeking experienced Senior Content Writers with proven expertise in SEO and WordPress. In this role, you will be responsible for crafting engaging, reader-friendly content such as instructional guides, blog posts, and product pages. Additionally, you’ll leverage AI-powered tools to enhance content creation efficiency, ensure clarity, and maintain high editorial standards across all brands and digital products. What You’ll Do & How You’ll Make Your Mark Key Responsibilities Develop High-Quality Content: Create original, reader-friendly, SEO-optimized blog content and help section articles that simplify complex product functions. Optimize & Enhance Existing Content: Review, update, and refine articles to align with the latest product features and industry best practices. AI-Driven Content Creation: Utilize AI-powered content generation, editing, and optimization tools to streamline research, drafting, and proofreading. Editing & Reviewing: Ensure all content is meticulously edited, proofread, and reviewed for accuracy, consistency, and brand compliance before publication. CRO Best Practices: Craft compelling, conversion-focused content that engages users and encourages action. Optimize copy for clarity, persuasiveness, and readability while strategically placing CTAs to drive conversions. Develop Product Content: Assist the Product Copywriter in crafting concise, sales-driven copy that enhances product appeal and drives conversions. WordPress Proficiency: Upload content and create new webpages using existing templates—no coding or developer skills required. Training will be provided if the candidate has no prior experience. Product Research & Testing: Understand product functionality by researching, testing, and identifying potential user challenges, ensuring content preemptively addresses these concerns. Visual & Multimedia Integration: Enhance content clarity with original screenshots, diagrams, and AI-generated visuals whenever necessary. Content Formatting & Compliance: Upload content to the CMS (WordPress), adhering to standardized writing guidelines, SEO best practices, and brand voice consistency. Time Management & Deadline Adherence: Efficiently manage multiple content projects, prioritize tasks, and meet tight deadlines without compromising quality. Continuous Learning & Innovation: Stay updated with the latest AI tools, industry trends, and technology advancements to enhance content strategy and efficiency. Collaborate & Communicate: Work cross-functionally with product teams, UX designers, and support teams to ensure accurate and up-to-date documentation. Ad-Hoc Responsibilities: Support additional content projects, editorial initiatives, and process improvements as needed. Who You Are & What You’ll Need to Succeed Proven Experience: Minimum 4+ years of corporate experience in SEO content writing, technical documentation, or a related field, ideally in the tech or SaaS industry. AI Literacy: Familiarity with AI-driven content creation tools (e.g., ChatGPT, Grammarly, Jasper, Surfer SEO) and their application in content optimization. Strong Writing & Editorial Skills: Excellent command of English grammar, a clear and concise writing style, and the ability to break down complex topics into easily digestible content. Technical Proficiency: Ability to grasp technical concepts quickly, research effectively, and translate findings into user-friendly documentation. Attention to Detail: Strong organizational and analytical skills to ensure accuracy, consistency, and adherence to brand voice. Editing & Reviewing Expertise: Strong editing, proofreading, and content reviewing skills to maintain high editorial standards and brand consistency. Time Management & Multitasking: Ability to manage multiple projects efficiently, prioritize workload, and meet tight deadlines. Problem-Solving & Proactiveness: Ability to identify content gaps, suggest improvements, and take initiative in enhancing existing processes. Reliability & Confidentiality: Must be able to manage sensitive information with integrity and maintain strict confidentiality. Flexible & Adaptable: Willingness to adjust to evolving content needs, workflows, and working hours when required. Why you’ll love us. We’ve evolved. we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with one free dependent upon one year of service! We also give out Punctuality Bonus, Generous Vacation Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Business Title: Software Development Engineer in Test, Senior Job Profile: Software Development Engineer in Test, Senior (3I) Location: India, Remote Job Type: Full-Time Department: Software Development Engineer in Test Reports To: SDET, Associate Manager Job Overview We are seeking a highly skilled Senior SDET to join our innovative Test Engineering team. The ideal candidate must have 8+ years of experience in automation testing, with a strong technical background and proficiency in Python or Java, and experience using Gen AI in testing. Strong experience with Robot Framework is highly desirable. You will play a key role in developing and maintaining our automated test frameworks, ensuring our software products meet the highest quality standards. Key Responsibilities Automation Testing: Develop, maintain, and execute automated test scripts using Python or Java. Utilize Robot Framework for creating robust automated tests. Ensure comprehensive test coverage for functional and regression tests. Test Framework Development: Design and enhance test automation frameworks to support current and future needs. Implement best practices in test automation and continuous improvement of the test framework. CI/CD Integration: Integrate automated tests into CI/CD pipelines using tools like Jenkins, OpenShift. Work closely with DevOps to maintain and enhance CI/CD processes. Cloud Technologies: Deploy and manage test environments on cloud platforms such as AWS or Oracle Cloud Infrastructure (OCI). Non-Functional Testing: Conduct performance, scalability, and security testing to ensure software robustness. Utilize appropriate tools for non-functional testing. Collaboration and Communication: Work with cross-functional teams to understand requirements and create effective test plans. Report on test progress, defects, and coverage to stakeholders. Process Improvement: Identify and implement improvements in the testing process and automation practices. Stay current with industry trends and advancements in test automation. Required Qualifications Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: 8+ years of experience in software testing, with a focus on automation. Proven expertise in automation testing using Python or Java. Hands-on experience with the Robot Framework is highly desirable. Solid understanding of CI/CD tools like Jenkins, OpenShift. Knowledge and hands-on experience with Gen AI in testing. Experience with cloud platforms such as AWS or OCI. Strong background in non-functional testing, including performance, security, and scalability testing. Skills: Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Detail-oriented with a commitment to quality. Ability to work independently and manage multiple tasks. Preferred Qualifications Experience with containerization technologies like Docker and Kubernetes. Knowledge of version control systems like Git. Certification in AWS, OCI, ISTQB, or relevant testing certifications. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What's the Business Unit like? ResellerClub was built with the objective of becoming a one-stop-shop of Web Presence products for Professionals and SMEs. We partner with a variety of world-famous providers of Web Hosting, Email Hosting, SaaS, and security products to offer you the best products to fit your every need. In addition to providing great choice in products we are also upgrading our interfaces to deliver a highly intuitive and efficient experience in adding, managing, and transacting with your customers through the Orderbox platform. What you’ll do & how you’ll make your mark. Managing relationships with all accounts and partners both within India and globally. Provide consulting and guidance on integrating partners' existing systems with ours Identifying business development opportunities with key focus on growing business from existing partners Implementation of marketing initiatives and sales promotions Delivering presentations & pitches to introduce new services to existing partners Negotiating & closing deals which establish long term business partnerships Liaising with internal teams, across departments to enable efficient and timely client setups & integrations Liaising with the operations team to ensure smooth functioning of the team as a whole Understand requirements and provide information to the end user to choose the right solution Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email. Develop a robust pipeline and achieve assigned revenue targets and service levels Maintain and manage the pipeline with accurate notes and rigorous follow ups. Recommend changes in products, services and policies by evaluating results and competitive developments Who you are? Should be a 'star' business professional with 0-2 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain) You are looking to build a career in sales and account management Have immaculate written and oral communication skills and is comfortable with dealing with clients via email/chat & phone You are tenacious & street smart You work with minimal supervision You have excellent business acumen – a keen eye to snap up opportunities that surface through the course of managing an account You are objective driven, analytical, extremely motivated and a logical and creative thinker You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role. Why you’ll love us: We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold Show more Show less

System Administrator About Us Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. What You’ll do: - 2 - 3 years in a system administration role, supporting a large cluster of servers in web/hosting environments,monitoring infrastructure hosted in on-premises data centers and Cloud Infrastructure (OCI, AWS or Azure). Roles & Responsibilities System Monitoring and Support: Continuously monitor on-premises and cloud infrastructure using tools like Grafana, Zabbix and any Cloud monitoring tools. Proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime. Cloud Infrastructure Administration: Configure and manage cloud services such as Compute Instances, Block Volumes, Object Storage, VCNs (Virtual Cloud Networks), and Load Balancers. Implement and manage IAM Policies, Compartments, and Tagging for resource organization and access control. Optimize cloud resources for cost and performance using tools like Cost Analysis. Configure and maintain Database Services, such as Autonomous Databases and DB Systems. Infrastructure as Code (IaC): Use Terraform to manage and provision cloud infrastructure. Write, assess, and maintain Terraform scripts for scalable and consistent deployments. Collaborate with DevOps teams to adopt and refine infrastructure best practices. Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools. Collaborate with teams to resolve complex technical challenges within SLAs. Automation and Scripting: Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks. Enhance operational processes to improve system performance and team efficiency. Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions. Share knowledge with team members to foster collaboration and faster problem resolution. Who are you? Required Skills Proven experience in system administration across on-premises and cloud environments. Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system. Good understanding of Linux Systems implies understanding these and more Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Knowledge of concepts like DNS, HTTP, TCP/UDP. Understanding of RAID/DAS/SAN/NAS storage solutions. Exposure to database servers such as MySQL Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc. Familiar with Firewall tools like iptables, CSF, LFD Hands-on experience with cloud services such as Compute, Block Volumes, Object Storage, Networking (VCNs, Subnets, Security Lists, and DRG), and Load Balancers. Knowledge working with Terraform and automation tools like cloud CLI. Experience with monitoring tools like Grafana, Zabbix, and Cloud Monitoring. Familiarity with OCI security features, including IAM Policies, KMS, and Vault Services. Experience with ServiceNow ITSM or equivalent tools. Desirable Skills Certifications: (preferred not mandatory) oCloud Infrastructure Certified Associate/Professional. (OCI/AWS/Azure) oRed Hat Certified System Administrator (RHCSA) or equivalent. Advanced scripting capabilities in languages like Python, Bash, Go, PHP etc. Soft Skills Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills. Work Conditions Willingness to work shifts and participate in a 24/7 on-call rotation. Ability to thrive in a fast-paced and dynamic environment. Why You’ll Love Us We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who We Are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. We are seeking experienced Senior Content Writer with proven expertise in Domains, Web Hosting, WordPress, and SEO. In this role, you will be responsible for crafting engaging, reader-friendly content such as comparisons blogs, instructional guides, blog posts, and product pages. Additionally, you’ll leverage AI-powered tools to enhance content creation efficiency, ensure clarity, and maintain high editorial standards across all brands and digital What you’ll do & how you’ll make your mark Develop High-Quality Content: Create original, reader-friendly instructional guides and help section articles that simplify complex product functions. Optimize & Enhance Existing Content: Review, update, and refine help articles to align with the latest product features and industry best practices. AI-Driven Content Creation: Utilize AI-powered content generation, editing, and optimization tools to streamline research, drafting, and proofreading. Product Research & Testing: Understand product functionality by researching, testing, and identifying potential user challenges, ensuring content preemptively addresses these concerns. Visual & Multimedia Integration: Enhance content clarity with original screenshots, diagrams, and AI- generated visuals whenever necessary. Editing & Reviewing: Ensure all content is meticulously edited, proofread, and reviewed for accuracy, consistency, and brand compliance before publication. Content Formatting & Compliance: Convert content into HTML, adhering to standardized writing guidelines, SEO best practices, and brand voice consistency. Time Management & Deadline Adherence: Efficiently manage multiple content projects, prioritize tasks, and meet tight deadlines without compromising quality. Continuous Learning & Innovation: Stay updated with the latest AI tools, industry trends, and technology advancements to enhance content strategy and efficiency. Collaborate & Communicate: Work cross-functionally with product teams, UX designers, and support teams to ensure accurate and up-to-date documentation. Error Reporting & Quality Assurance: Identify and report product-related bugs, inconsistencies, or content gaps. Ad-Hoc Responsibilities: Support additional content projects, editorial initiatives, and process improvements as needed. Who you are & what you’ll need to succeed. Proven Experience: Minimum 4+ years of corporate experience in content writing, technical documentation, or a related field, ideally in the tech or SaaS industry. AI Literacy: Familiarity with AI-driven content creation tools (e.g., ChatGPT, Grammarly, Jasper, Surfer SEO) and their application in content optimization. Strong Writing & Editorial Skills: Excellent command of English grammar, a clear and concise writing style, and the ability to break down complex topics into easily digestible content. Technical Proficiency: Ability to grasp technical concepts quickly, research effectively, and translate findings into user-friendly documentation. Attention to Detail: Strong organizational and analytical skills to ensure accuracy, consistency, and adherence to brand voice. Editing & Reviewing Expertise: Strong editing, proofreading, and content reviewing skills to maintain high editorial standards and brand consistency. Time Management & Multitasking: Ability to manage multiple projects efficiently, prioritize workload, and meet tight deadlines. Problem-Solving & Proactiveness: Ability to identify content gaps, suggest improvements, and take initiative in enhancing existing processes. Reliability & Confidentiality: Must be able to manage sensitive information with integrity and maintain strict confidentiality. Flexible & Adaptable: Willingness to adjust to evolving content needs, workflows, and working hours when required. Why you’ll love us. We’ve evolved. we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Roles & Responsibilities: 1. Cloud Infrastructure Management: Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools. Implement and manage cloud IAM policies, NSGs, Security Lists. Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible. Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus. 2. System Operations: Conduct regular patch management and system maintenance to ensure platform stability. Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems. 3. Monitoring s Observability: Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring. Proactively identify and resolve performance issues using dashboards and alerts. 4. Automation s Documentation: Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation. Use tools like Terraform for Infrastructure as Code and configuration management. 5. Incident Management: Handle incidents and escalations, ensuring SLAs and uptime standards are met. Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes. 6. Database s Application Support: Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx. 7. Collaboration s Shift Management: Work with global teams, ensuring smooth hand-offs in a 24x7 environment. Who are you? Hands-on experience with OCI or any other platform (AWS, Azure, or GCP). Proficiency with Grafana, Prometheus, Zabbix, and similar tools. Strong fundamentals, including troubleshooting, file systems, and OS tools. Networking: Knowledge of DNS, HTTP, TCP/UDP, and the OSI model. Scripting: Proficiency in Bash, Python, or Ruby. (Fundamental) Experience with Terraform and IaC tools. (Understading is a must) Database Management: Intermediate-level skills in MySQL, PostgreSQL, and backup/recovery processes. Experience with DDoS mitigation, web caching (e.g., Nginx, Varnish), and hybrid cloud integration. Knowledge of virtualization and configuration management tools like Ansible or Puppet. Advanced troubleshooting of hardware RAID controllers and cloud automation using OCI CLI. Preferred Experience 6+ years in managing and operating hybrid infrastructure Educational Qualifications: Diploma/BE/BCA/MCA/MSc in Computer Science or IT. Certifications such as OCI Certified Architect Associate, AWS Certified Solutions Architect, or Azure Administrator Associate are a plus

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What's the Business Unit like? BigRock and Bluehost are India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. They have created a huge cachet for themselves as innovative brands with a set of highly acclaimed award-winning TV campaigns. What you’ll do & how you’ll make your mark. Have a consultative sales approach! Focus on customer discovery, need analysis, solution pitching, negotiation and closure through customer interactions via phone, chat & email Ensure Sales diligence! Build & manage sales pipeline through sales cadences and follow-ups to achieve revenue targets (earn attractive incentives!) Know your competition! Proactive awareness about what competition is doing to build or improve sales strategies Work as ONE team! Collaborate with the Support, Product Management & Marketing team to get client’s feedback heard and issues resolved Mentor & Coach! Share your knowledge and best practices with new members of the team Be the voice of customers and put forth suggestions for new features and improvements on our existing ones through client interactions Build Network! Coordinate and engage with necessary members from the Product, Operations, and Marketing teams to drive customer acquisition & growth campaigns Build customer relationships! Connect with existing customers as their web advisor and help them achieve their business goals provisioning the right set of product and services Projects & Initiatives! Come with campaign idea, pick up projects that helps sales teams. Who you are & what you’ll need to succeed. Graduate from any stream (mandatory) 2-4 years of professional experience preferred (SaaS, retail, customer service, education, etc.) in the Indian market. Excellent interpersonal skills and ability to interact with customers and peers. Quick learner with an inquisitive mind & desire to outperform. Interested and inclined towards technology. Willingness to work on a pre-defined roster. Desire and passion to collaborate, learn and grow. Good oral & written communication skills. Excellent analytical skills. Good Team Player. Ability to complete large volumes of work. What are we offering? Young and energetic team, with a healthy competitive spirit! Inside sales role - no field sales, no cold calling! Open-minded & supportive work environment, to empower you to be the best version of yourself! Personal & professional development that ensures your growth! Opportunity to Work from Office, Hybrid or Remotely! Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you’ll do & how you’ll make your mark. Supports Core Workday Applications and roll outs including HCM, Recruiting, Talent and Performance, Absence, Time Tracking, Business Processes, and Reporting Assists staff with service requests and develops solutions for Workday issues Collaborates with functional and technical staff to coordinate the application of fixes and documents results; Escalates issues and proposed solutions as appropriate Investigates and addresses data integrity issues and/or errors (i.e., back-end data, positions, integrations, and organization management processes) Provide knowledge transfer and training to end users Ensures a high level of data integrity is maintained and transactions are accurate Reviews upgrades and update planning for Workday and uses thorough testing practices to ensure that new releases run seamlessly Assists with both internal and end user support May drive projects or processes with limited oversight from manage Who you are & what you’ll need to succeed. Minimum 5 years’ functional Workday experience. Functional knowledge of Workday HCM, Recruiting, Talent and Performance, Absence, Time Tracking, Business Processes, and Reporting. Willing to work on-site (Cebu Based) Bachelors’ degree or equivalent experience. Ability to work in a fast-paced environment with demonstrated ability to provide excellent customer service to a global workforce Ability to build strong partnerships and to work effectively, and collaboratively Ability to liaise and communicate at all levels within an organization Ability to work independently, triage and escalate requests as required Problem-solver, with the ability to identify systemic versus end user issues and resolve or escalate as needed Handles sensitive compensation data and PII A high degree of accuracy, discretion, and confidentiality is essential Proficient with MS Office 365 with solid MS Excel skills Preferred/Nice To Have Experience building complex calculated fields and condition rules for utilization in business processes and reports Full cycle implementation of any Workday module Experience building and troubleshooting integrations and EIBs Experience in creating and maintaining dashboards Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance . Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who We Are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What's the Business Unit like? ResellerClub was built with the objective of becoming a one-stop-shop of Web Presence products for Professionals and SMEs. We partner with a variety of world-famous providers of Web Hosting, Email Hosting, SaaS, and security products to offer you the best products to fit your every need. In addition to providing great choice in products we are also upgrading our interfaces to deliver a highly intuitive and efficient experience in adding, managing, and transacting with your customers through the Orderbox platform. What you’ll do & how you’ll make your mark. Managing relationships with all accounts and partners both within India and globally. Provide consulting and guidance on integrating partners' existing systems with ours Identifying business development opportunities with key focus on growing business from existing partners Implementation of marketing initiatives and sales promotions Delivering presentations & pitches to introduce new services to existing partners Negotiating & closing deals which establish long term business partnerships Liaising with internal teams, across departments to enable efficient and timely client setups & integrations Liaising with the operations team to ensure smooth functioning of the team as a whole Understand requirements and provide information to the end user to choose the right solution Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email. Develop a robust pipeline and achieve assigned revenue targets and service levels Maintain and manage the pipeline with accurate notes and rigorous follow ups. Recommend changes in products, services and policies by evaluating results and competitive developments Who you are? Should be a 'star' business professional with 0-2 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain) You are looking to build a career in sales and account management Have immaculate written and oral communication skills and is comfortable with dealing with clients via email/chat & phone You are tenacious & street smart You work with minimal supervision You have excellent business acumen – a keen eye to snap up opportunities that surface through the course of managing an account You are objective driven, analytical, extremely motivated and a logical and creative thinker You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role. Why You’ll Love Us We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Big Rock, Reseller Club, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. As a leading provider of online services to small businesses, Newfold Digital serves millions of customers. The company offers an array of products and services, including web hosting, domain registration, SSL certificates, online marketing tools, email services, site optimization services, and more! We enable small and medium sized businesses to build, promote, manage, and profit from their websites. Valuing integrity, creativity, and initiative. Newfold Digital takes pride in optimal customer satisfaction. We guarantee that a Newfold Digital customer will experience easy-to-use, self-guided tools; high-impact applications and services, and a reliable platform with round-the-clock support. What You Will Do The role Responsibilities As a Network Engineer specializing in security, you will be supporting and building a world-class network architecture spanning multiple datacenters and providing hosting services throughout the world. Industry best security practices should be followed while building and maintaining these networks. As part of the Network Engineering team, you will be responsible for: Work with firewall and segmentation platforms to secure the network from external and internal attacks. Work across teams to identify potentially sensitive areas of the network that should be segmented from the rest of the network and propose solutions to implement this segmentation. Participate in network engineering development from idea to plan, design and integration for the relevant network environments to meet stakeholder requirements Provide troubleshooting assistance/escalation to support teams, as needed, for critical production issues and incident management and reporting. Be able to quickly troubleshoot networking and security problems and find solutions to resolve them under pressure Urgently analyze and troubleshoot issues impacting production. Work with technology operations tools to develop trending analyses and eliminate recurring incidents Who You Are A Candidate Must Be fluent in speaking, writing, and reading English Have at least 5 years of data center networking and security experience Have a Cisco CCNP, Juniper JNCIS, or equivalent experience and capabilities Understanding IP protocols at all layers of the Networking stack Have extensive experience with Palo Alto and/or Fortinet firewall products Have Expertise in routing protocols such as BGP, OSPF, and ISIS Have proficiency on VLANs, STP, SPAN, Inter VLAN routing and advanced switching concepts Have in-depth knowledge of DHCP, NTP, HSRP, VRRP, ARP, NAT, ACL, PBR, GRE, IPsec, Remote Access VPN, and DMVPN Have a good understanding and experience methods of implementing network security, firewalls, DDoS issues, and intrusion detection Have experience on UNIX/Linux systems and an understanding of how to debug network issues as they relate to those systems. Be willing to participate in on call rotation Ability to impact operations and effect change without being confrontational, highly self-motivated and capable of working under pressure. Demonstrated analytical and problem-solving skills, detail oriented. Be able to plan, execute, document projects without large amount of supervision Skills or Capabilities that are desired, but not necessarily required: Have experience with EVPN and/or VXLAN on Arista and or Juniper Networking Products Experience with public cloud networking. GCP, AWS, Azure, OCI Experience with Ansible for management of routers and switches Experience with Python or similar scripting languages Why you’ll love us. We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Whats the Business Unit like? ResellerClub was built with the objective of becoming a one-stop-shop of Web Presence products for Professionals and SMEs. We partner with a variety of world-famous providers of Web Hosting, Email Hosting, SaaS, and security products to offer you the best products to fit your every need. In addition to providing great choice in products we are also upgrading our interfaces to deliver a highly intuitive and efficient experience in adding, managing, and transacting with your customers through the Orderbox platform. What you ll do & how you ll make your mark. Managing relationships with all accounts and partners both within India and globally. Provide consulting and guidance on integrating partners existing systems with ours Identifying business development opportunities with key focus on growing business from existing partners Implementation of marketing initiatives and sales promotions Delivering presentations & pitches to introduce new services to existing partners Negotiating & closing deals which establish long term business partnerships Liaising with internal teams, across departments to enable efficient and timely client setups & integrations Liaising with the operations team to ensure smooth functioning of the team as a whole Understand requirements and provide information to the end user to choose the right solution Assist & resolve conflicts, issues and problems and provide solutions to customers in a timely manner to maintain trust when small & medium businesses inquire via phone, chat or email. Develop a robust pipeline and achieve assigned revenue targets and service levels Maintain and manage the pipeline with accurate notes and rigorous follow ups. Recommend changes in products, services and policies by evaluating results and competitive developments Who you are? Should be a star business professional with 0-2 years of experience in handling strategic clients and implementing international sales & marketing initiatives/account management processes for an IT company (preferably in the internet domain) You are looking to build a career in sales and account management Have immaculate written and oral communication skills and is comfortable with dealing with clients via email/chat & phone You are tenacious & street smart You work with minimal supervision You have excellent business acumen - a keen eye to snap up opportunities that surface through the course of managing an account You are objective driven, analytical, extremely motivated and a logical and creative thinker You are able to manage stakeholders, and have the ability to take quick, sound decisions which are critical to success in this role. Why you ll love us: We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences . We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, BigRock, ResellerClub ,CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. What you will do: Newfold is seeking an experienced Senior SDET with strong skills in Testing, Automation, DevOps, and Programming to join our team. The Senior SDET will be responsible for architecting and building test frameworks for real-time, large-scale applications, developing, and executing test cases, and driving automation for microservices and micro-frontends. The ideal candidate should have strong programming skills, experience with automated testing tools and frameworks, and a deep understanding of software development best practices. Design, develop, and maintain automated test suites for web and mobile applications. Collaborate with development teams to ensure high-quality software products. Develop and execute test cases to identify defects and improve overall software quality. Design and implement test automation frameworks using modern technologies such as Selenium, Appium, Robot Framework, WebDriverIO and JMeter or likewise. Integrating projects with automation CI/CD servers like Bamboo or Jenkins Monitoring timely builds and managing product deployments efficiently Work with cross-functional teams to establish quality benchmarks and metrics. Identify, report, and track defects using JIRA or similar tools. Review and analyze test results to identify trends and areas for improvement. Participate in code reviews and provide feedback to improve code quality and testability. Research and evaluate new testing tools and methodologies to improve testing efficiency and effectiveness. Mentor and provide guidance to other SDETs on the team. Who you are: Bachelor/Masters degree in Computer Science or related disciplines (BTech / BE / ME / BCA /MCA ) 3 to 5 years of experience as an SDET or Software Engineer with a strong focus on testing Experience in architecting & building test frameworks for real-time, large-scale applications (good to know) Curiosity to find out how things work to discover how to break code Strong QE skills in test planning, including designing and executing test cases, bug isolation, bug report writing and troubleshooting and test case management Experience in white box testing and/or Test-Driven Development Strong programming skills in languages such as Python, Java and/or JavaScript Experience with automated testing tools such as Selenium, Appium, Robot Framework, WebDriverIO and JMeter or similar (mandatory) Experience with test automation frameworks such as Cypress, TestNG, JUnit, or PyTest (good to know) Knowledge of software development best practices, including Agile methodologies Experience with testing web applications, APIs, and mobile applications Strong analytical and problem-solving skills with excellent communication & collaboration skills Good understanding of the product architectures that are based on microservices & micro- frontends Strong analytical and problem-solving skills with the ability to think creatively and approach problems from different angles Familiarity with a variety of data analysis and machine learning techniques, including linear regression, logistic regression, classification, clustering, and dimensionality reduction Experience working with large datasets and high-performance computing environments Excellent communication and presentation skills, as well as the ability to collaborate effectively with others Understanding of the business domain and the ability to translate business problems into technical solutions Experience in building and deploying machine learning models into production. Familiarity with cloud computing platforms such as OCI, AWS, Azure, or GCP. Why you ll love us. We ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences: We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Resellerclub, provides volume based, mass-market Internet products to millions of customers worldwide. Our portfolio includes a vast range of web-based products such as Domain names, web and email, hosting, digital certificates, payment gateways and many others that enable millions of individuals and organizations set up and maintain their online presence. What you’ll do & how you’ll make your mark. Assisting Registrant’s in managing their domain names. Resolve Domain name ownership disputes. Review and verify accounts flagged due to OFAC and SDN sanctions. Handling Reseller queries related to company, profile and username change requests. Manage domain arbitration cases filed via UDRP/INDRP. Perform day to day operations involving daily tasks. Ensure Resellers are in compliance with the ICANN guidelines. Handle ICANN accreditation for new Registrars. Registrar liaison and handling operational tasks. Set up and manage Registrar Escrow Deposits. Who you are & what you’ll need to succeed. Experience: 0-2 years in Customer Service, Tech support or similar capacity, preferably on an IT platform. Educational Qualifications: Graduate from any stream. Preferably Commerce, Engineering, or BSC (IT or Computers). Impeccable communication skills. Good working knowledge of computers and the Internet; strong ability to develop new skills. Proficient in Ms.Excel and Ms.Word. Logical and analytical thought process. Avid internet user. Good investigative skills and strong attention to detail. Highly motivated and energetic team player, with excellent interpersonal skills. Must be willing to work in Shifts. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who We Are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. The primary purpose of this role is to manage our web analytics setup and generate actionable insights through regular reporting. You will be responsible for configuring Adobe Analytics and/or Google Analytics (GA4), maintaining tag accuracy, and delivering dashboards and reports that help guide business and marketing decisions. In this role, you’ll design and execute experiments across digital channels, helping improve user experiences, conversion rates, and product performance. You’ll work cross-functionally with product, UX, marketing, and analytics teams to identify hypotheses and run impactful tests. This role would also need to focus on connecting advertising platforms (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to Tableau dashboards, ensuring stakeholders have access to accurate, real-time campaign insights. What You'll Do & How You'll Make Your Mark. Adobe Launch Implementation: Set up, configure, and deploy Adobe Launch tags across multiple digital properties. Tag Management: Manage tagging processes, including organized implementation of new tags, updates, and troubleshooting. Set up, configure, and manage Google Analytics (primarily GA4) to track website and campaign performance accurately.Implement and manage tags using Google Tag Manager (GTM).Develop and maintain dashboards and regular reports (using Google Data Studio/Looker Studio or other tools). Monitor test performance and analyze results using tools like Google Analytics, Optimizely, VWO, or Adobe Target.Translate experiment results into clear recommendations for stakeholders Develop test plans & campaign requirements to be implemented by our creative development teams. A/B test and continually measure the performance of journeys, pricing, СTAs and any other elements key to stakeholder journeys. Collaborate closely with all respective stakeholders and teams to align optimization activities with other organizational strategy. Collaborate with the Marketing team to ensure optimization is in place on all emails, social and other marketing spaces such as landing pages, lead generating forms etc. Manage Adobe Analytics implementation, including tagging strategy, variable configuration (eVars, props, events), and report suite management. Work closely with the Marketing team to manage key conversion points in the marketing funnel and increase funnel marketing efficiencies. Optimize the lead-to-customer conversation rate and marketing’s conversion paths through maximizing traffic to our various sites and platforms. Convert qualitative data into prioritized testing & optimization brilliance. Take action on key metrics and KPIs, through continuous website testing and user experience improvements. Evaluate and improve on the effectiveness of campaigns through data-driven strategy and KPI focused analysis. Create and execute deliverables including Website audits, user journeys, heuristic reviews, wireframes, information architecture, task flows, user scenarios and persona development. Provide regular analysis and reporting on performance, identify anomalies, and provide recommendations on order conversion optimization. Demonstrated Skillset Confident analytically and commercially astute, with prior experience of delivering explicit revenue growth through web transformation and optimization projects. Proficiency in Google Tag Manager (GTM) for tag implementation and event tracking. Strong analytical and problem-solving skills. Experience in best practice technical tools for optimization & data analysis. Hands-on experience with platforms like Google Ads, Meta (Facebook) Ads, LinkedIn Ads, and others. Proficiency with SQL and working with relational databases or cloud data warehouses (e.g., BigQuery) Proficiency in Adobe Workspace, segmentation, calculated metrics, and pathing analysis. Experience in performance marketing, growth analytics, or business intelligence. Project management, leadership, strategic thinking and organization/time management. Experience with data visualization and reporting tools (e.g., Looker Studio, Tableau). Excellent planning, organization, project and time management along with the ability to multi-task. Familiarity with additional analytics platforms (e.g., Adobe Analytics) Exceptional teamwork and collaboration. Strong communication and interpersonal skills. Focus on automation and efficient operation. Positively, resilience and resourcefulness – have strong critical thinking and problem solving skills. Who You Are & What You'll Need To Succeed. Required Experience: 3+ years of experience in an ecommerce tag management role, with specific expertise in complex tag property implementations in Adobe Launch. Experience in implementing and QA-ing Marketing Pixels. Proficiency in other tag management platforms a plus (Tealium IQ, Google Tag Manager) Must have intermediate coding knowledge of JavaScript and HTML. Must be familiar with Adobe Analytics extension custom code. Must pass front end coding interview/assessment, as well as have at least 2 years of experience in this area. Must have 3-4 experience in Adobe Launch specifically. Must have experience managing multi-website Tag Properties, Must have experience in managing, creating, custom coding marketing pixels, affiliate pixels, referral pixels, and functionality scripts, Adobe Analytics and other types of Analytics pixels. Soft skills: thoroughness (extremely important), good at documentation. Attention to Detail: Ability to meticulously manage and verify tagging accuracy across multiple platforms and environments. Strong attention to naming conventions, and adherence to organization and tagging architecture. Meticulous in updating documentation. Analytics Tools: Knowledge of digital analytics tools such as Adobe Analytics, Google Analytics, or similar platforms. Problem-Solving: Strong troubleshooting and analytical skills to identify issues and implement solutions quickly and carefully. Collaboration: Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams. Certifications: Adobe Launch, Google Tag Manager or Adobe Analytics certification is a plus. Openness to learning new tools. Preferred Qualifications Experience with server-side tagging, CDP, Adobe Journey Analytics, Web SDK, or other emerging analytics technologies. Familiarity with project management tools such as JIRA. Basic understanding of digital marketing practices, and/or experience in marketing campaigns. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. We are looking for a highly skilled and results-driven Senior SEO Content Specialist to join our team. The ideal candidate should have a strong understanding of SEO, content optimization, and digital marketing strategies. You will be responsible for conducting SEO audits, optimizing existing content, performing keyword research, and ensuring that all content aligns with search engine best practices to improve organic visibility and engagement. What you’ll do & how you’ll make your mark. SEO Audits & Content Optimization Identify opportunities to improve the performance of existing content through SEO audits. Analyze search trends and competitor content to enhance visibility. Conduct competitor analysis to identify gaps and opportunities for improvement. Content Enhancement & Optimization Create new content or refine existing material to improve readability, engagement, and search rankings. Ensure that all content follows SEO best practices and maintains high-quality standards. Implement structured improvements for better search engine discoverability. Publishing & Performance Tracking Publish updated content and monitor its performance. Track key metrics such as traffic, keyword rankings, and engagement to assess content effectiveness. Conduct research to discover new keyword opportunities. Collaboration & Support Work closely with the team to align content with SEO goals. Stay informed about industry trends and algorithm updates to refine strategies. Required Skills & Qualifications Minimum 3 years of experience in SEO and content optimization. Strong command of the English language with excellent writing and editing skills. Hands-on experience with SEO tools and methodologies. Must be familiar with tools like Ahrefs, Semrush, Google Search Console, etc. Up-to-date knowledge of Google search trends and algorithm updates. Ability to work in a fast-paced environment with a proactive, go-getter attitude. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The Cloud Security Engineer is responsible for ensuring the security and integrity of company cloud infrastructure, applications, and data. The Cloud Security Engineer’s role involves designing and implementing robust security measures, managing identity and access control, monitoring, and responding to security incidents, and ensuring compliance with security policies and regulatory requirements. The Cloud Security Engineer collaborates with various teams to integrate security into all aspects of cloud operations, from development and deployment to maintenance and monitoring. This position requires deep understanding of cloud platforms, security best practices, and the ability to stay ahead of emerging threats and technologies. The Cloud Security Engineer is a Cloud Security subject matter expert and will work in conjunction with other Security and Engineering teams to enable secure cloud deployments, governance, application security capabilities, threat prevention, detection and response, and system hardening requirements following best practices defined by organizations such Cloud Security Alliance and Open Web Application Security Project foundation. What You’ll Do General Duties and Responsibilities Cloud Security Engineer Duties And Responsibilities Include Lead the security efforts in helping to design scalable, cost-effective, and secure public cloud environments. Work with cloud service providers (AWS, GCP, Azure, and OCI) to leverage built-in security features and services, where technically feasible. Design secure cloud architectures and solutions that align with best practices and company requirements. Implement and manage Identity and Access Management (IAM) policies to control access to cloud resources and ensure proper authentication and authorization mechanisms are in place. Enforce the use of multi-factor authentication and role-based access controls to improve security. Implement appropriate encryption mechanisms to protect data at rest and in transit. Enable security policies to protect against unauthorized data access and leakage. Align security controls to ensure compliance with data protection regulations and company policies. Enable and manage security monitoring tools and systems to detect and respond to security incidents. Partner with Security Operations to develop incident response procedures and analyze security alerts and logs to identify potential threats and vulnerabilities. Participate in incident response and forensics activities as required. Assess cloud environments for vulnerabilities and prioritize remediation activities. Design and implement secure network architectures, including virtual private clouds, subnets, and firewalls. Configure and manage network security groups, access control lists, and other network security controls. Ensure cloud environments comply with relevant security standards and regulatory requirements and conduct audits/assessments to ensure compliance with controls. Integrate security info DevOps pipelines where appropriate and use infrastructure as code (IaC) tools such as Terraform and CloudFormation to automate configurations. Educational And Certification Requirements A degree in Cybersecurity, Information Technology, Computer Science, Software Development, Engineering, or related engineering field with training in software security is desirable. Industry recognized certifications are a plus. Certifications may include: CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), Software Security Certifications, such as Certified Secure Software Lifecycle Professional (CSSLP), GIAC (Global Information Assurance Certification), GSEC (Global Security Essentials Certification), GIAC Cloud Security Automation (GPCS), GIAC Cloud Penetration Tester (GCPN), GIAC Public Cloud Security (GPCS), AWS Solutions Architect (Associate/Professional), AWS Certified Security - Specialist. Certifications issued by public cloud providers (AWS, Azure, Google, Oracle, etc.) is a plus. Who You Are General Knowledge, Skills, and Abilities As well as formal qualifications, a Cloud Security Engineer should possess: Experience developing and leading cloud services design and deployments in technology such as IaaS and PaaS. Experience building and deploying cloud native solutions such as AWS, Azure, Google Cloud Platform, and/or Oracle Cloud Infrastructure. Technical expertise in areas such as cloud storage, compute, databases, AIML, or Terraform. Experience working with CI/CD pipelines, containerization technologies, and pipeline automation toolsets within an Agile/Scrum environment. Able to read and develop scripting languages such as Python and Bash. Understanding of controls (e.g., access control, auditing, authentication, encryption, integrity, physical security, and application security). Ability to influence and build relationships with business and technology stakeholders and manage external/third-party vendors. Strong understanding of serverless technologies and security implications deployed in public clouds. Experience with Cloud Security Posture Management (CSPM) and Cloud Workload Protection Products (CWPP). Experience designing and implementing large scale platforms with high resiliency, availability, and reliability using public cloud infrastructure. Conduct and facilitate security reviews, threat modeling including deep design reviews throughout the development lifecycle. Excellent communication skills, both verbal and written; ability to condense complicated scenarios into simple, risk-based assessments, appropriately targeted for colleagues and upper management. Versed in operating systems such as Linux as well as Windows environments, Active Directory, encryption schemas and algorithms, various authorization and authentication mechanisms/software, network monitoring and sniffing, TCP/IP networks, Threat and Vulnerability Management, and reviewing activity for suspicious or anomalous behavior. Experience with vulnerability scanners, vulnerability management systems, patch management and host-based security systems. Project Management are a plus. Experience with the following technologies is desired: SentinelOne Singularity Platform, Tanium, Google Chronicle SIEM, Cloudflare L3-L7 security technologies, Atomicorp (ModSec), Tenable.io, Lacework, Recorded Future, ServiceNow, Jira, Microsoft Defender for Endpoints, Microsoft Security and Compliance, Virus Total, SiteLock, Monarx, NGNIX. Experience with the native security service solutions for public cloud service providers (AWS, Google, Azure, Oracle) is desired. Why you’ll love us. We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Job Title: Systems Administrator - L1 Location: Remote Experience: 2 - 3 years in a system administration role, supporting a large cluster of servers in web/hosting environments, monitoring infrastructure hosted in on-premises data centres and Cloud Infrastructure (OCI, AWS or Azure). Roles & Responsibilities: 1. System Monitoring and Support: Continuously monitor on-premises an d cloud infrastructure using tools like Grafana , Zabbix and any Cloud monitoring tools . Proactively identify , troubleshoot, and resolve system issues to ensure maximum uptime. 2. Cloud Infrastructure Administration: Configure and manage cloud services such as Compute Instances , Block Volumes , Object Storage , VCNs (Virtual Cloud Networks) , and Load Balancers . Implement and manage IAM Policies , Compartments , and Tagging for resource organization and access control. Optimize cloud resources for cost and performance using tools like Cost Analysis . Configure and maintain Database Services , such as Autonomous Databases and DB Systems . 3 . Infrastructure as Code ( IaC ): Use Terraform to manage and provision cloud infrastructure. Write, assess , and maintain Terraform scripts for scalable and consistent deployments. Collaborate with DevOps teams to adopt and refine infrastructure best practices. 4 . Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools. Collaborate with teams to resolve complex technical challenges within SLAs. 5 . Automation and Scripting: Develop and maintain scripts in Bash , Python , PERL , Ruby , or similar languages to automate routine tasks. Enhance operational processes to improve system performance and team efficiency. 6 . Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions. Share knowledge with team members to foster collaboration and faster problem resolution. Required Skills: Proven experience in system administration across on-premises and cloud environments. Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system. Good understanding of Linux Systems implies understanding these and more Any Shell/Bash, sed /awk/grep/ egrep , VI/VIM/Emacs, netstat, lsof , strace , ps /top/atop/ dstat , grub boot config & systems rescue, fstab /disk labels, ext3/ext4, IPtables , sysstat ( sar / vmstat / iostat etc), run levels & startup scripts, sudo /chroot/ chkrootkit / rkhunter . Knowledge of concepts like DNS, HTTP, TCP/UDP . Understanding of RAID/DAS/SAN/NAS storage solutions. Exposure to database servers such as MySQL Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc. Familiar with Firewall tools like iptables, CSF, LFD Hands-on experience with cloud services such as Compute , Block Volumes , Object Storage , Networking (VCNs, Subnets, Security Lists, and DRG) , and Load Balancers . Knowledge working with Terraform and automation tools like cloud CLI . Experience with monitoring tools like Grafana , Zabbix , and Cloud Monitoring . Familiarity with OCI security features, including IAM Policies , KMS , and Vault Services . Experience with ServiceNow ITSM or equivalent tools. Desirable Skills: Certifications : (preferred not mandatory) Cloud Infrastructure Certified Associate /Professional . (OCI/AWS/Azure) Red Hat Certified System Administrator (RHCSA) or equivalent. Advanced scripting capabilities in languages like Python , Bash , Go , PHP etc . Soft Skills: Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills. Work Conditions: Willingness to work shifts and participate in a 24/7 on-call rotation . Ability to thrive in a fast-paced and dynamic environment. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.