Key Account Executive

Job Summary:
We are seeking a highly organized and proactive Supply Chain Operations & Sales Coordinator to manage end-to-end coordination of purchase orders, deliveries, and communication between warehouses, customers, and internal teams across India. The ideal candidate will possess strong knowledge of Excel, modern trade, and e-commerce operations.---Key Responsibilities:Purchase Order Management:Receive, review, and process customer purchase orders (MT & E-commerce).Ensure timely order fulfillment and invoicing in coordination with sales and accounts teams.Delivery Coordination:Track and follow up on dispatch and delivery of goods from warehouses.Coordinate with logistics partners and warehouses to ensure on-time deliveries.Handle delays, exceptions, and provide timely updates to customers.Warehouse Coordination:Liaise with multiple warehouses PAN India for inventory availability, dispatch planning, and GRN confirmation.Share daily dispatch schedules with warehouse teams and track performance.Customer Communication:Serve as the key point of contact for customer queries regarding orders, stock availability, delivery status, etc.Share required documents like invoices, PODs, and GRNs with clients.Data & Reporting:Maintain and update trackers for orders, dispatches, and deliveries.Prepare daily/weekly/monthly reports using MS Excel.Analyze supply chain data to identify bottlenecks and areas for improvement.E-commerce & Modern Trade Support:Understand operations of platforms like Amazon, Flipkart, BigBasket, and Modern Trade chains.Ensure timely stock reconciliation, order processing, and reverse logistics handling.---Requirements:Education:Graduate in Commerce, Supply Chain, Business Administration or a related field.Experience:Minimum 2–4 years of relevant experience in supply chain operations, preferably in FMCG, E-commerce, or retail sector.Skills & Competencies:Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Table, etc.)Knowledge of Modern Trade and E-commerce business models.Excellent communication and coordination skills.Ability to handle pressure and multitask in a fast-paced environment.Familiarity with ERP systems (SAP, Tally, etc.) is an added advantage.