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Job Description

Responsibilities Key Account Management: Develop and nurture strong relationships with key existing accounts. Implement strategies to maximize sales, revenue, and market share with key partners. Collaborate with cross-functional teams to ensure seamless execution of account plans. Business Development Identify and pursue new business opportunities through industry references. Sales And Performance Analysis Analyze sales data and performance metrics to identify areas for improvement and growth. Regularly report on account performance to internal stakeholders. Negotiate and finalize contractual agreements with key accounts, ensuring mutually beneficial terms. Ensure compliance with contractual obligations and address any issues promptly. Customer Satisfaction Act as the primary point of contact for key accounts, addressing queries and concerns in a timely manner. Collaborate with internal support teams to ensure a positive customer experience. Requirements Conduct market research to stay abreast of industry trends, competitor activities, and customer preferences. Create and present compelling proposals to potential partners. Should have good oral and written communication. Proficiency in spoken and written English is a must. Proficient in writing emails. Should be comfortable working in Excel, Power & Outlook. Efficient in data-driven customer analysis and data analysis. Customer-Centric Approach: Ability to build relationships and deliver solutions that meet client needs. Pleasant personality and willingness to meet people. Should be collaborative in approach and comfortable working in a team. Self-Motivated: A proactive, goal-driven, curious individual who is passionate about customer experience. Bachelor's/Master's in Management, Marketing, Humanities (Arts). 1-2 years of professional experience in key accounts, client servicing, customer success, and client relations. This job was posted by Bhavik Chaudhari from Commutec. Show more Show less

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