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5.0 - 9.0 years
12 - 15 Lacs
Bengaluru
Work from Office
Requirements: * #Must have 4+ years of experience. * Hands-on expertise in Playwright with TypeScript. * Experience with Artillery or similar performance testing tools. * Excellent verbal and written communication skills.
Posted 1 week ago
2.0 - 5.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Role - Business Intelligence Manager Experience Bucket: 2 to 5 years What kind of person are we looking for? First-principle problem solvers who are passionate about working with data and uncovering the stories that the numbers hide. If youre a curious mind and constantly questions the status-quo, then youd fit right in with us. What would you get to do in this role? Be an integral part of the pod strategy and will have to define the critical metrics. Youll also monitor performance trends and influence any interventions, based on performance. Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced based on your presentation of the evidence, backed by data-driven hypothesis Move past just being the Data person and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then go back to the data to prove or disprove the thought. Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need Mentor other analysts in the team; play an active role in hiring process & new team members onboarding process. What do you need to have to apply for this position? Minimum 2 years of analytics experience in relevant roles. Strong problem solving & analytical skills. Penchant for business & curiosity to understand how the product works. Ability to write complex queries on SQL to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis. Intuition for data and ability to handle big data sources Strong working knowledge in Excel and visualization tools like PowerBI, Tableau, QlikView Understanding of data-analysis languages such as R, Python and in core statistical concepts is expected; Experience in building ML models is good-to-have, but not mandatory Ability to clearly explain thoughts and ideas either verbally or in the written form. Candidates who are able to explain the story behind their analysis will find themselves at an advantage
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: Qlik Sense.
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: SAP Test Management.
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Bengaluru
Work from Office
Role & responsibilities Collaborate with subject matter experts and information developers to understand complex concepts and translate them to visual content. Create and edit videos using Adobe Premiere Pro, After Effects, Illustrator, Photoshop, or equivalent tools. Design and develop illustrations, animated GIFs and videos, screencasts, and other graphic content that align with our branding guidelines. Support transcription, voiceover, and video recording when required. Assist in maintaining a visual asset library for consistency and reuse. Preferred candidate profile Students or recent graduates available for a full-time, in-office internship in Bangalore Individuals with a passion for visual storytelling and a basic understanding of banking and tech products Proficiency (or strong interest in) videography and video editing tools Strong communication skills, a proactive attitude, and a collaborative problem-solving mindset Familiarity with agile methodology is a plus
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure DevOps.
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: Data Visualizations Engineering.
Posted 1 week ago
0.0 - 2.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Develop and execute sales strategies to meet targets. Build and maintain strong customer relationships. Identify new market opportunities and clients. Present, promote, and sell products. Negotiate and close deals. Prepare regular sales reports. Travel allowance
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack MERN.
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: PySpark.
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: C++.
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow Core.
Posted 1 week ago
5.0 - 10.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Power Electronics Engineer! In this role, Join a global engineering team utilizing advanced design tools and techniques to develop state-of-the-art CT systems for leadership in medical diagnostic imaging systems. The Engineer is responsible for driving elements of the multi-generational product plan as well as product specific development plans. In short design you get to solve an array of technical challenges by designing from scratch or reengineering current designs, every day is exciting. Main responsibilities for this role can range from circuit design (Analog or Power) to simulation work (Matlab). Looking for a well-rounded Power Electronics Engineer that can execute on a variety of tasks on this super-awesome fun-tastic team. Responsibilities Design electrical and/or power electronics circuitry for Premium CT Hardware either on NPI products or maintenance of installed base. Drives and is accountable for operational excellence of assigned designs, projects and rigor, with duties including design, project reviews, feasibility analysis, cost benefit analysis, prioritization, resourcing, initiation, execution and closure Drive the development of prototypes, performance testing and design documentation Capture electrical design schematic using an ECAD system Review and approve layout done on the ECAD system Develop innovative designs to meet all requirements for performance, reliability, cost and manufacturability Qualifications we seek in you! Minimum Qualifications / Skills BS in Electrical Engineering and 5 years of industry electrical engineering experience. Industry experience in power electronics design. Knowledge standard schematic practices, product structuring, electronics modeling, and engineering analysis techniques. Knowledge of power electronics, integrated circuit design, control system design, programming, simulation & test Knowledge of Low and high voltage DC and AC circuit designs Good understanding of circuit/circuit board design both analog and digital Familiarity with digital electronics, switches and flux capacitors Strong oral and written communication skills. Ability to document, plan, market, and execute projects/programs. Ability to multi-task, both on projects within the electrical team and within the greater hardware team Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
8.0 - 13.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Looking for an accountant who is well versed in Tally, excel , word , general accounting and MIS reports
Posted 1 week ago
6.0 - 9.0 years
0 - 1 Lacs
Pune, Chennai, Bengaluru
Hybrid
Virtual Drive This weekend Looking for candidates having relevant of max 2 years experience in .net, java , angular and React Js
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru
Work from Office
We are seeking a dynac and self-motivated individual for international education industry Key Responsibilities along with training: On-the-Job Training Abroad Education Marketing Corporate Relationship Building Lead Generation Walk-in Creation Health insurance Sales incentives Performance bonus Referral bonus
Posted 1 week ago
10.0 - 15.0 years
15 - 25 Lacs
Bengaluru
Hybrid
SDET Engineer Location: Bengaluru The Engineer IV, Software Test is an experienced professional who participates in providing accurate measure of product quality, processes, and continually help improve testing throughout the software development life cycle. This person applies their practical and theoretical knowledge from Computer Science and previous experience in Healthcare or a related industry. Additionally, the person is expected to have the ability to architect, create, and run both manual and automated tests for different layers of the application. Responsibilities: Will be responsible to work with Product Owner to turn user stories into a working Test Automation script. Work as part of a team to design, develop, execute and maintain manual and automated test scripts Contribute towards automation testing at appropriate levels (backend, API, UI, Performance, Scalability, and Security) based on project requirements Establish and enforce the quality standards for application area under control Operate within Agile Development environment and apply the methodologies Engage developers and APOs in the test case review and/or execution process Understands the drivers and requirements of the business and translates those into tests Identify, troubleshoot and write-up reproducible quality defects Active participation in Scrum Team activities (including grooming, estimating, and pointing) Creates functional, non-functional, and integration testing environment or components and root cause analyses (replicate, debug) for moderate features with limited assistance Works with design, development, and the Product Owner to identify high risk test areas early in the development process Contribute to high-level test qualification and strategy documents Mentor junior team members Meets the definition of done and follows the quality practices in the team. Documents defects and failures in accordance with the quality standards Required Knowledge and Skills: 10-15 years' of full-stack Software Test Engineering experience Experience with testing methodologies and strategies, including: black box, grey box, and white box testing; feature, functional, continuous integration, continuous deployment, continuous testing, and regression testing Hands-on experience in object-oriented languages like Java, C#, Python, TypeScript or JavaScript. Hands-on experience in any RDBMS database (MSSQL, Oracle, PostgreSQL etc..) Experience in Automated Testing Tools like Selenium, Gauge, Taiko or equivalent Experience in building Automation frameworks Experience in API testing tools like Postman, Swagger Experience in performance testing frameworks like K6, JMeter, etc.. Preferred Knowledge and Skills: Prior experience working in healthcare industry is a plus Full Software Development Life Cycle knowledge, including Agile development principals Familiarity with Microsoft tools, patterns and practices BS in Computer Science or Equivalent
Posted 1 week ago
8.0 - 10.0 years
40 - 55 Lacs
Bengaluru
Work from Office
Role & responsibilities Customer Onboarding & Implementation Lead end-to-end onboarding, ensuring seamless technical implementation and value realization Customer Support & Relationship Management Be the go-to technical point of contact for assigned accounts Troubleshoot issues and collaborate with engineering/product teams for resolution Platform Usage & Adoption Monitor usage patterns, customer KPIs, and deliver insights to maximize product value Strategic Check-ins & Retention Conduct regular customer reviews and share relevant product updates and roadmaps Assist with renewals, expansions, and upsell identification through consultative engagement Internal Collaboration Advocate for the customer internally by surfacing feedback, friction points, and success stories
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Bengaluru
Work from Office
Key Responsibilities: 1. Develop and implement quality control processes and procedures for sheet metal products. 2. Conduct inspections, audits, and testing to ensure compliance with quality standards. Food allowance Health insurance Annual bonus Provident fund
Posted 1 week ago
6.0 - 10.0 years
30 - 40 Lacs
Bengaluru
Work from Office
About the Role: We are seeking an experienced full stack developer with proven leadership skills, who is keen on taking the challenge of owning an inhouse built HR product throughout its lifecycle. The HR application is built to support the highly customized needs of Regional HR team and the business units. The said developer will work closely with a solution architect and regional HR experts to maintain existing functionalities, analyze new requirements, design & develop the new functions in HR application. Responsibilities: Collaborate with solution architect and HR experts to understand requirements and deliver solutions. Collaborate with data team to design the databases and incorporate the requirements as dictated by HR experts. Design, develop, and implement software solutions using C# and the .NET framework. Write clean, well-structured, and efficient code. Perform unit testing and debugging to ensure code quality. Troubleshoot and resolve technical issues. Stay up-to-date with the latest technologies and industry trends, mostly on Azure tech stack. Contribute to the continuous improvement of our development processes. Ensure the HR app is running as expected in the business hours. Ensure the Azure infrastructure is up to date with latest software requirements to ensure the safety of the data. Act responsibly with the personal identifiable information stored in HR App. Required Skills and Experience: Experience with object-oriented programming and design patterns. C# .NET JavaScript TypeScript React Docker Azure Resource Manager Visual Studio SQL Server Management Studio Knowledge of SQL and database design. Understanding of software development methodologies (Agile, Scrum). Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Azure App Services Service Bus Function Apps SQL Databases Storage Accounts Application Gateway DNS zones Key vaults Container Instances Container Registries Entra ID Application Insights Virtual networks Web application firewall Frontdoor Technical Governance Azure Devops YAML for Pipelines in Devops Git Interested candidated can share their updated resume to rolly.martin@thompsonshr.com
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
International voice process experience - US voice process experience - Experience in international chat process - Understanding of various processes of core HR Operations HR Systems/ applications and case management tools like ServiceNow, Workday
Posted 1 week ago
2.0 - 6.0 years
2 - 4 Lacs
Mumbai, Bengaluru
Work from Office
Grab a opportunity to be a part of HR Compliance/ PF/ Statutory compliance/ labor law compliance Location : Bangalore and Mumbai (Andheri East ) On sight Opportunity Responsibilities Good Knowledge in PF PT ESI & LWF challan generation and also good knowledge in Excel. Reconciliations Notice & Inspections. Handling multiple clients Primarily to handle PF queries. Calculation of Employee Provident fund for multiple clients with over 1000 employees Calculations of Employee State Insurance act for multiple clients. Handling Professional Tax, Gratuity etc. KEY SKILLS & COMPETENCIES Strong understanding of regulatory requirements in the payroll industry. Excellent communication skills for addressing customer inquiries and building relationships. Analytical skills to gather and analyses customer data. Attention to detail to ensure accuracy and completeness of information. Knowledge of compliance auditing and risk assessment. Proficient in preparing reports, presentations, and documentation. Ability to support the implementation of compliance initiatives and training programs. Collaboration skills for working with cross-functional teams. Strong ethics and ability to maintain confidentiality. Leadership skills to manage and nurture client relationships. Proactive mind-set to identify and address compliance risks Strong project management skills for conducting audits and assessments. Training and facilitation skills for delivering compliance training programs. Continuous learning and adaptability to stay updated on industry trends. Strong reporting and presentation skills. Ability to contribute to cross-functional projects and initiatives. Promote a culture of compliance awareness and ethical behavior
Posted 1 week ago
4.0 - 6.0 years
0 - 3 Lacs
Pune, Chennai, Bengaluru
Hybrid
Experience - 4 years - 6 years Location - Chennai / Pune / Mumbai / Bangalore Strong in-depth knowledge of databases and database concepts to support Design/development of Datawarehouse/Datalake application Analyze the business requirements and work with the business and data modeler to support dataflow from source to target destination. Follow release and change processes: distribution of software builds and releases to development , test environments and production. Adheres to project's SDLC process (Agile), participates in Team discussion, scrum call, and works collaboratively with internal and external team members. Develop ETL using Ab Initio, Databases: MS SQL server, Bigdata, text/excel files. Should engage in the intake/release/change/incident/problem management processes. Should be able to prioritize and drive all the relevant support priorities including (Incident, change, problem, knowledge, engagement with projects ). Develop and document a high-level Conceptual Data Process Design for review by Architect, data analysts that will serve as a basis for writing ETL code and designing test plans. Thoroughly unit test ETL code to ensure error free/efficient delivery. Analyze several aspects of code prior to release to ensure that it will run efficiently and can be supported in the production environment. Should be able to provide data modeling solutions. Kindly share your updated resume to AISHWARYAG5@hexaware.com
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai, Bengaluru
Work from Office
We have positions for Business Operation Executives, Senior Business Operations Executives and Team Leaders associated with business operations in the Building Materials industry selling or coordinating with Architects or Interior Designers for building Projects Business Operation Executives with 0-3 years experience: Connecting with prospective architects & Interior designers on behalf of clients from the building material industry. Scheduling appointments for clients with designers regularly. Following set processes of fetching meetings, maintaining client worksheets etc. Participating in onboarding sessions, and review meetings Directly interacting with Clients from different building material industries like Marble, stones, furniture, lights, home automation, etc. Internally coordinating with the research team & follow up team. Handling RSVP for curated even events/ showroom launches. Maintain accurate records of operational activities. Coordinate with internal teams to ensure operational alignment. Maintain daily activity reports & monthly reports. Take up complete responsibility for completing the assigned projects with clients. Team leaders with 3-5 year's experience: Will have additional responsibilities to handle a team of two or more. Ensure that the team is connecting with prospective architects & Interior designers on behalf of clients from the building material industry. Team leaders will train the new ops team members for various processes. Ensure the team's daily and monthly reports are accurately maintained and submitted on time. Ensure the team is scheduling appointments for clients with designers regularly. Ensure team follows set processes of fetching meetings, maintaining client worksheets etc. Ensure the team is collaboratively working with team members and maintaining operational alignment. How To Apply? Copy and Paste the below link in your browser to apply online on The Search House: https://recruitcrm.io/apply/17495364316930029714CsB
Posted 1 week ago
8.0 - 12.0 years
9 - 12 Lacs
Bengaluru
Work from Office
1. Ensure Compliance with all applicable Environment, Health and Safety (EHS) laws, regulations, and codes of practice. 2. Ensure that EHS risks are identified & assessed, that appropriate measures are in place to manage those risks & that resources are commensurate with level of risk. 3. To assess the performance of individual EHS programmes and the overall EHS framework to identify opportunities for improvement. 4. Training all employees and contractors in EHS. 5. Daily monitoring and compliance of Permit to work of both contractor & in-house (both Internal & External). 6. Maintaining of all safety gadgets like Fire Hydrant System, Chemical Spill Kit, Eye wash shower, First aid boxes, Fire extinguishers, Safety signages, Street lights, Emergency exits, Emergency siren, Fire suppression system, Employee EHS compliance. 7. ETP operation and Waste management compliance. 8. Industrial hygiene monitoring and its compliance. 9. Electrical safety compliance including machine safety in all service areas, manufacturing & utility. 10. Accident/incident, investigation and monitoring and its compliance. 11. Comply with ISO 14001:2015 and ISO 45001: 2018 requirements on all EHS aspects.
Posted 1 week ago
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