Designation: Service Head Job Location: North Region- South Region - West Region - East Region Qualification: B.E/B.Tech in Electrical or Mechanical, Diploma (Engineering), MBA/PGDM preferred. Industry Preference: Candidates from the woodworking, CNC machinery, or capital equipment industry will be preferred. About Woodtech Consultants Private Limited Woodtech Consultants Pvt. Ltd. is a pioneering consultancy and service provider in the woodworking sector, operating since 2001. With a strong presence across India, Asia, and Africa, we offer comprehensive turnkey project solutions, high-precision machinery, training, and dedicated after-sales support. Our state-of-the-art demo center in Bangalore features over 35 advanced machines, supported by a robust infrastructure for stocking and distributing imported equipment. Our reputation is built on technical strength, prompt service, and a commitment to customer success. Job Description Service Head Key Responsibilities: Leadership & Strategy Lead and manage the national Service Operations team across all listed locations. Define and implement service strategies focused on customer satisfaction, operational excellence, and profitability. Supervise regional service teams and foster a performance-driven culture. Coordinate with management on planning, process improvement, and cross-departmental collaboration. Operational Oversight Monitor installation, commissioning, and training of CNC and other woodworking machines. Ensure timely and high-quality after-sales service. Oversee preventive maintenance, troubleshooting, and service call resolutions. Track field performance metrics and improve service TAT (Turnaround Time). Client & Technical Support Address escalated service concerns and provide expert-level solutions. Ensure coordination with the Spares Team for availability and timely delivery of parts. Lead initiatives to train customers on operations, applications, and machine upkeep. Financial Management Manage service billing, payment follow-ups, and cost control measures. Drive operational efficiency and optimize resource utilization within the department. Desired Candidate Profile: Experience: Minimum 810 years of experience in service management, preferably in woodworking, CNC machinery, or capital equipment industries. Skills: Excellent leadership and team management abilities Strong communication skills in English and at least one regional language Analytical thinker with strong decision-making and planning skills Proven track record in handling technical service escalations and leading multi-location teams Ability to handle high-pressure situations and multitask efficiently Job Benefits & Perks: Competitive Salary Performance-Based Incentives and Bonuses Opportunity to travel across domestic and international locations Career progression in a rapidly growing and technically advanced organization
Job Description Job Title: Interior Designer Location: Bengaluru, Karnataka Company: Woodtech Consultants Pvt. Ltd. About Us Woodtech Consultants Pvt. Ltd. is a leading interior solutions provider specializing in end-to-end design, production, and execution of premium residential, commercial, and hospitality projects. With a strong reputation for innovation, precision, and timely delivery, we combine creative design with advanced technology to deliver world-class interior solutions. Our expertise lies in blending functionality with aesthetics, ensuring every project meets the highest standards of quality. Job Summary We are seeking a highly skilled and detail-oriented Interior Designer with strong expertise in production software and technical drawings. The ideal candidate will have a minimum of 5 to 7 years experience in handling residential, commercial, and hospitality projects with proficiency in preparing shop drawings, renders, BOQ/BOM, and production documentation. We are looking for immediate joiners (within 30 days). Candidates with a strong Designer Qualifications Any Degree, B.Tech in Civil Must be a qualified Interior Designer Technical Knowledge Regular Software: AutoCAD 3ds Max or equivalent presentation software MS Office Production Software (Minimum 3 Years’ Experience): Smart 2D, MaxCut, or equivalent Hands-on Production Knowledge Key Skills & Experience (Minimum 3 Years): Ability to prepare detailed shop drawings and renders for Residential, Commercial, and Hospitality projects Cut List preparation for production Preparing BOM & BOQ documentation Strong hardware knowledge related to interior projects Coordination with design, production, and project teams for execution Key Responsibilities Develop detailed technical drawings and renderings as per project requirements Coordinate between design and production teams to ensure timely execution Prepare accurate cut lists, BOQ/BOM, and material requirement sheets Review and validate hardware requirements for each project Support the project team in resolving technical queries during execution Ensure design quality, accuracy, and compliance with project specifications Preferred Attributes Strong analytical and problem-solving skills Detail-oriented with a focus on accuracy Ability to manage multiple projects simultaneously Excellent communication and team coordination skills Join our growing team at Woodtech Consultants Pvt. Ltd. and be part of delivering innovative and high-quality interior solutions! Woodtech Culture Fit: Customer First | Service Excellence | Continuous Learning | Collaboration | Innovation Kindly Drop your CV to hr@woodtech.in
Job Title: Service Manager / SPOC (Woodtech Machines) Company: Woodtech Consultants Pvt. Ltd. Open Positions: 4 (North, South, West & East India) Joining Requirement: Immediate joiners preferred (within 30 days) Reporting To: Managing Director (MD) Interview Process: Face-to-Face Interview Experience: Minimum 10 years of experience in Service Management / CNC Woodworking Machinery service. About Us Woodtech Consultants Pvt. Ltd. is a trusted leader in CNC machinery solutions, providing cutting-edge technology, reliable service, and customer-centric support across India. We are committed to delivering real value to our customers through innovation, service excellence, and collaboration . We are looking for immediate joiners (within 30 days). Candidates with a strong background in Wood Machinery / CNC Woodworking Machines are mandatory. Job Locations (Openings 1 per Region) North India Delhi / NCR, Punjab, Haryana, Uttar Pradesh South India – Bengaluru, Chennai, Hyderabad, Kochi West India – Mumbai, Pune, Ahmedabad, Vadodara East India – Kolkata, Bhubaneswar, Guwahati, Patna Roles & Responsibilities Act as the Single Point of Contact (SPOC) for customers and Managed Service Engineers (MSEs), ensuring service commitments are delivered on time. Understand customer needs & business goals , ensuring Woodtech’s services create measurable value. Manage daily service allocation & project handling , ensuring engineers are deployed effectively and tasks are closed as per schedule. Monitor Service Level Objectives (SLOs) and take immediate action on risks/delays by escalating or raising RED FLAG alerts . Coordinate with cross-functional teams (Spares, Servicing, Billing, Collections) for smooth project execution. Provide technical guidance & mentorship to service engineers on machinery installation, commissioning & troubleshooting. Build a learning culture by updating engineers on new machinery features, customer-handling skills & best practices. Identify skill gaps within the service team and arrange structured training sessions, refresher workshops, or OEM-led knowledge transfers. Support demo & showroom activities , including trials and machine performance demonstrations. Maintain transparent customer communication during service updates, escalations, and project progress. Ensure compliance with company policies, warranty terms, AMC agreements, and service documentation standards . Prepare accurate service reports (daily, weekly, monthly) capturing project updates, open issues & customer feedback. Skills & Competencies Customer-Centric Mindset – Putting customer satisfaction first. Hands-On Execution – Managing field operations & daily service tasks. Analytical Thinking – Studying service data, identifying issues & suggesting improvements. Problem-Solving & Escalation Management – Quick & effective decision-making. Collaboration & Teamwork – Working across departments for seamless service delivery. Strong Communication Skills – Both written & verbal. Adaptability – Handling multiple priorities in a fast-paced environment. Technical Knowledge – CNC machinery, Microsoft Windows, Office 365, and service management systems (e.g., Growsmart). Innovation-Oriented – Passion for adopting new technologies & driving service excellence. Woodtech Culture Fit: Customer First | Service Excellence | Continuous Learning | Collaboration | Innovation Kindly Drop your CV to hr@woodtech.in
FIND ON MAP