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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Gen AI Automation Testing.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: MuleSoft Integration Architecture.

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6.0 - 10.0 years

15 - 22 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Were Hiring: hashtag#GolangDeveloper Location: Hyderabad | Chennai | Bengaluru Experience: 6+ Years | Hybrid/On-site Join our dynamic team of innovators as a #GolangDeveloper , where you'll build high-performance applications, design scalable #APIs , and help shape the future of our tech stack. If youre passionate about clean code, distributed systems, and #cloudnativedevelopment this is for you. What You’ll Bring 6+ years of hands-on experience in #Golang development. Bachelor’s degree in Computer Science, Engineering, or related field. Strong background in application design, development, and testing in #Agileenvironments . Proficient with #Git #workflows and version control in collaborative teams. Familiarity with open-source frameworks—bonus if you’ve contributed! Experience working with both #relational ( #PostgreSQL ) an #NoSQL ( #Couchbase / #Cassandra ) databases. Proven ability to design and develop #RESTAPIs for high-traffic applications. Hands-on experience with CI/CD tools like #GitHub Actions, #Jenkins , or hashtag#GitLab CI. Exposure to #Docker and #Kubernetes for containerization and orchestration. Strong problem-solving and critical thinking skills with a flair for innovation. Effective communicator who thrives in a collaborative environment. Preferred Skills (Bonus Points!) Experience in the payments industry or fintech domain. Exposure to multiple programming languages and distributed systems. Familiar with Atlassian tools like #JIRA and #Confluence . Why Join Us? Work on cutting-edge technologies Be part of a collaborative, learning-focused culture Contribute to high-impact projects that scale Enjoy growth opportunities, flexibility, and a strong tech community Interested? Let’s Connect! Share your resume at: koteswari.k@tekninjas.in Or tag someone who might be a great fit! Role & responsibilities Preferred candidate profile

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3.0 - 5.0 years

15 - 27 Lacs

Bengaluru

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Job Summary The Data Services team at NetApp is responsible for driving preference for our primary storage platforms. We drive NetApp’s dominance as the most Secure and the most intelligent storage on the planet through a consolidated set of Cyber Resilience offerings. Our powerful Cyber resilience solutions protect our customers from data loss and downtime by proactively detecting potential threats and quickly recovering data and applications As a Software Engineer you will work as part of a team of skilled engineers accountable for participating in the entire lifecycle of the products including design, development, maintenance & testing. As part of this function, you will build a deep working knowledge of core NetApp technologies, cloud technologies, storage systems and more. You will also actively participate in the coding and design process right from incubation to completion of the product. You will participate in technical discussions within the immediate group and across functions, where evaluating and executing design and development plans for products are reviewed. You will be guided by senior members of the team in building and architecting cloud-scale products that will be used by thousands of customers. Job Requirements Experience in C, C++, python or an equivalent language. Strong in Data Structures and algorithms. Experience in working with Git or other version control systems. Systematic problem-solving approach. A sense of ownership and drive . Assisting in the development, implementation and testing. Operating systems Fundamentals –Strong OS fundamentals, Data structures and standard programming practices, Experience in System and Kernel programming. Strong aptitude for learning new technologies. Possess excellent written and verbal communication skills Education A BTech/BE in Computer Science or Electrical Engineering with minimum 2 years of experience OR a Master’s degree with 1 to 4 years of experience.

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0.0 - 5.0 years

2 - 7 Lacs

Bengaluru

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Electrical Engineer (VHDL)! Responsibilities Working experience in writing VHDL and Verilog code for programmable logic devices, timing analysis, RTL diagram and simulation. Hardware programming using VHDL,Verilog. Knowledge of designing custom IP, synthesis and implementation of RTL Design. Good understanding of I2C, SPI and AXI interface. Understanding of Digital and analog circuit. FPGA- Processor interaction understanding. Test scenario capturing for sensors interfaces and processor interface. Good understanding of Xilinx Vivado development platform. Understanding of Embedded Firmware Testing cycle. Expertise in usage of DSO, Logic analyzer, Multi meter and test equipment handling. Good in Board testing and debugging. Experienced with system level testing. Should be Familiar with Embedded system design and should have experience in Processor /FPGA communication (microprocessors and controllers) Excellent organizational skills and ability to coordinate and manage multiple tasks simultaneously Flexible; able to adapt to changing priorities within a rapidly changing business environment Qualifications we seek in you! Required Qualifications Bachelor’s degree in Electrical Engineering Tools and Technologies VHDL Verilog Embedded C Assembly language (8086,8051) MATLAB MATLAB-Simulink RTOS CAN, AFDX, TCP/IP,RS-232 KEIL uVision, STM32 Cube IDE Python Xilinx Vivado, Xilinx IDE, Xilinx SDK, ModelSim Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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10.0 - 14.0 years

27 - 30 Lacs

Bengaluru

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Strategic Corporate Sales Management - Develop and implement corporate sales strategies to meet targets Key Account & Client RM Regional Business Development Sales Team Leadership & Collaboration Sales Planning, Forecasting & Reporting Required Candidate profile MBA preferred 10-12 yrs of Corporate or B2B Sales in Printer, Offset or IT solutions industry Team mgt experience Key Account Mgt Experience Strong understanding of corporate buying ecosystem

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9.0 - 14.0 years

8 - 18 Lacs

Bengaluru

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We're Hiring: Area Manager LUXE / Insignia / Gold Cinemas | PVR INOX | Bangalore (with oversight for Kochi & Trivandrum) Location: Bangalore, Karnataka Experience: 10+ Years | Function: Operations & Luxury F&B Management Industry: Multiplex | Luxury Dining | Experiential Hospitality | Restaurants Step into the spotlight with PVR INOX – India's leading multiplex chain – and redefine what luxury cinema experiences feel like. We’re seeking a dynamic, service-obsessed, people-first Area Manager to oversee our most premium formats — LUXE, Insignia, and Gold Class — in Bangalore, Kochi, and Trivandrum. These aren’t just cinemas. They’re artfully designed, all-recliner auditoriums serving up an exceptional culinary experience, curated by icons like Chef Sarah Todd (MasterChef Australia), Chef Vicky Ratnani, and our in-house Japanese maestro Chef Saito. Think velvet service, gourmet menus, immersive screening environments — and your leadership bringing it all to life. --- What You’ll Do: Lead multiple luxury cinema units with a laser focus on service, consistency, and guest delight. Manage F&B experiences on par with top-tier gourmet restaurants. Collaborate with chefs, local teams, and operations to maintain elevated guest experiences. Inspire and mentor on-ground teams to deliver excellence every single show. Maintain top-line revenue and drive bottom-line profitability through smart planning and guest retention. --- Who Should Apply: Assistant F&B Managers, Multi-Outlet Restaurant Managers, or Hospitality Mavericks with 5+ years in premium, fine-dining, or luxury hotel operations. Someone with a flair for luxury experiences, people leadership, and premium service standards. Candidates from brands like Olive, ITC, Hyatt, Leela, Perch, The Table, EHV, or a Chef-led Diner will thrive here. Based in Bangalore / Kochi / Trivandrum or open to relocating to Bangalore. Must bring an energetic, guest-first mindset and an obsession with detail. --- What You Get: One of the best compensation packages in the industry Exclusive access to premium experiences.. Chance to meet the stars and who's who of the city Rapid growth and national-level exposure A chance to lead the future of luxury cinema dining in India ---

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9.0 - 14.0 years

45 - 55 Lacs

Bengaluru

Hybrid

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This is a strategic and delivery-focused leadership role within the Automation Centre. The role is designed to bridge process discovery and automation delivery, using AI, RPA, and Process Mining.

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1.0 - 4.0 years

4 - 5 Lacs

Bengaluru

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R&D trial batch execution & documentation Good knowledge on solid oral/Liquid oral dosage form

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15.0 - 24.0 years

25 - 30 Lacs

Bengaluru

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Hiring Sales & Customer Service for a Precision Engineering & Manufacturing Company Location: Bangalore Job Requirement: 15+ years in sales/customer service in engineering/industrial/foundry firms Proven experience handling global customers and high-volume execution Strong people skills, problem-solving ability, and cross-functional collaboration Capable of navigating multi-stakeholder environments and tight timelines Ability to read technical drawings and negotiate on technical/commercial terms ERP/CRM system experience preferred Fluent in English; Indian languages preferred; German/Spanish desirable International trips annually (North America, EU, UK) Domestic travel as needed Valid visa for North America, EU, UK Interested candidates can share their resume at simran.hellan@wowjobs.biz or Contact Simran at 8439084419

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3.0 - 8.0 years

6 - 13 Lacs

Bengaluru

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Electrical Engineer! In this role, an electrical engineer learns the practical application of engineering principal and will work with global cross-functional teams to deliver/maintain the electrical hardware design for medical device. He/She need to lead the new technology introduction, problem investigation, platform definition, detail design, and verification/validation. Responsibilities Designing the MCU, CPU, or FPGA based embedded hardware for the medical system including peripheral selection, interface design, schematic design, PCB layout, coding design, hardware debugging & testing, and design documentation. Engaging in all phases of new hardware introduction, including concept, architecture, design, prototype, test, supplier interfaces, manufacturing introduction and service support. Lead technical design review for concept solution, detail design and evaluation result with global team. Perform firmware DFMEA, reliability, manufacturability and serviceability evaluation and implementations. Keep tracking on new technology, methodology and design concept. Identifying and developing new opportunities to leverage Strategic Sourcing objectives and Common Technology initiatives. Qualifications we seek in you! Minimum Qualifications / Skills BS or above in Electrical Engineering, communication engineering or equivalent experience. engineering experience in Medical device, automation, instrumentation, or telecommunication industry. Strong design capabilities in any of the following: Analog, data acquisition system design, high speed digital design and mixed signal design, STM32, FPGA (VHDL/Verilog), DSP and embedded system hardware design. Skillful on electrical design and simulation tools like Cadence, ADS, Quartus, ModelSim, etc. Sense in product life cycle, reliability and serviceability. Good Communications in written and spoken English. Team player, self-motivated, embrace global culture. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, an

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2.0 - 4.0 years

22 - 27 Lacs

Bengaluru

Remote

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Preferred candidate profile Proficient in Java, C++, Python, or similar languages. Experience with SQL and relational databases (e.g., Oracle, Data Warehouse). Hands-on in building ML models or algorithms for real-world use. Background in ML, deep learning, NLP, computer vision, or data science. Knowledge of deep learning architecture, training optimization, and model pruning.

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3.0 - 8.0 years

5 - 12 Lacs

Navi Mumbai, Bengaluru

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Role & Responsibilities:- Assist in conducting audit engagements to ensure compliance with standards and frameworks such as ISO 27001, PCI DSS, SOC 2, and GDPR. • Support the planning, execution, and reporting of audits under the supervision of senior auditors. • Gather and analyze evidence to evaluate client compliance and provide initial recommendations. Detailed Responsibilities • Conduct audits based on defined standards, collecting and verifying evidence. • Perform control testing, evaluate processes, and identify compliance gaps. • Assist in evaluating policies, procedures, and systems for compliance • Draft sections of audit reports with findings, observations, and initial recommendations. • Maintain accuracy and completeness in audit documentation, following the organization's standards. • Support in preparing final audit deliverables for senior review • Communicate with client representatives during evidence collection. • Participate in meetings to discuss audit findings and recommendations. • Assist in tracking client remediation actions. Professional Skills:- • Basic understanding of audit standards and regulatory frameworks (e.g., ISO 27001, SOC 2). • Competency in using audit tools and software (e.g., spreadsheets, document management systems). • Strong analytical skills for evidence evaluation and compliance assessment. Personal Skills:- • Attention to detail and accuracy in documenting findings. • Good communication skills for interacting with team members and clients. • Willingness to learn and adapt to new standards and regulations. Knowledge/Competency Requirements:- • Basic knowledge of auditing principles, risk assessment, and compliance. • Understanding of industry standards relevant to information security and data privacy. • Competency in basic project management tasks, such as tracking timelines and deliverables

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5.0 - 10.0 years

25 - 30 Lacs

Bangalore Rural, Bengaluru

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Please find the below JD: JD for Motor Control Requirement (5 to 12 years Experience): 1. Experience in Motor Controller Firmware development (BLDC/PMSM/Induction Motors/Inverters) 2. Exposure to Power Electronics hardware development and debugging using Oscilloscope/Current probes 3. Knowledge of FOC, 6-step commutation control methods 4. Stepper motor control 5. Experience in motor control parameter tuning and Algorithms for same. 6. Experience in Matlab/Simulink modelling for power electronics based applications 7. Experience in LV, HV applications in home appliances, automotive etc 8. Embedded C 9. Hands on experience working on ARM Cortex-M/A based microcontrollers

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5.0 - 10.0 years

8 - 15 Lacs

Bengaluru

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Electrical Design Engineer! In this role, join a global engineering team utilizing advanced design tools and techniques to develop state-of-the-art CT systems for leadership in medical diagnostic imaging systems. The Engineer is responsible for driving elements of the multi-generational product plan as well as product specific development plans. In short design you get to solve an array of technical challenges by designing from scratch or reengineering current designs, every day is exciting. Main responsibilities for this role can range from circuit design (Analog or Power) to simulation work (Matlab). Looking for a well-rounded Electrical Engineer that can execute on a variety of tasks on this super-awesome fun-tastic team. Responsibilities Design electrical and/or power electronics circuitry for Premium CT Hardware either on NPI products or maintenance of installed base. Drives and is accountable for operational excellence of assigned designs, projects and rigor, with duties including design, project reviews, feasibility analysis, cost benefit analysis, prioritization, resourcing, initiation, execution and closure Drive the development of prototypes, performance testing and design documentation Capture electrical design schematic using an ECAD system Review and approve layout done on the ECAD system Develop innovative designs to meet all requirements for performance, reliability, cost and manufacturability Qualifications we seek in you! Minimum Qualifications / Skills BS in Electrical Engineering and 5 years of industry electrical engineering experience. industry experience in circuit design. Knowledge of standard schematic practices, product structuring, electronics modeling, and engineering analysis techniques. Knowledge of integrated circuit design, control system design, programming, simulation & test. Good understanding of circuit/circuit board design both analog and digital Familiarity with digital electronics, switches and flux capacitors Strong oral and written communication skills. Ability to document, plan, market, and execute projects/programs. Ability to multi-task, both on projects within the electrical team and within the greater hardware team. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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5.0 - 9.0 years

20 - 32 Lacs

Bengaluru

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Hiring for Asp.Net Developer with 5+ yeares of exeperince in below skills: Must Have: - ASP.NET MVC, C#, .NET 4.8+ - SQL/MySQL DB design, optimization, complex queries - RESTful API design/integration - Visual Studio, Git, performance optimization Required Candidate profile - .Net Core, DotNET Framework 4.8 - Cloud (Azure/AWS), microservices - DevOps, CI/CD, Docker Other preferrance: - Immediate Joiner is plus - Ready to work from office - Excellent in Communication

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8.0 - 10.0 years

11 - 12 Lacs

Kannur, Chennai, Bengaluru

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Position Title : Associate Manager - Operations Qualification : Graduation/MBA in Aviation Relevant Industry/Sector Experience 8-10 years relevant experience in Airline Industry Technical Competencies * Framing and documentation of Departmental System Manual * Follow up on the report against the recorded MoM * Mapping, correcting, re-writing and revision of SOPs * Coordination for safety assessments Location : South CTC : Best in Industry

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8.0 - 13.0 years

15 - 30 Lacs

Bengaluru

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- Worked SAP IBP implementation, issues in IBP time-series - Exp in configuration of the IBP module for Demand, supply, Inventory & response. Work with team to load correct Master Data and Key Figure data into IBP using CPI integration

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2.0 - 4.0 years

4 - 9 Lacs

Bengaluru

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Responsibilities: * Lead business growth through strategic planning and execution. * Identify new opportunities and build relationships with clients. * Manage sales pipeline and close deals. Health insurance Sales incentives Mobile bill reimbursements Provident fund

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5.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Business Analysis.

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3.0 - 5.0 years

5 - 15 Lacs

Pune, Chennai, Bengaluru

Hybrid

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Technical Requirements: Understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Role & responsibilities: . Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Preferred Certification: CCNA, CCNP, CCIE

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3.0 - 8.0 years

5 - 15 Lacs

Bengaluru

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Test Automation Engineer! Responsibilities Setting up squish infrastructure for UI related activities Setting up Jenkins to trigger automation testing. Run automation cycling framework and analyze the results. Adding System features for test automation Enhance the V & V framework and add more tests. Integration and formal verification testing Supporting various teams with investigations of reported issues Must be a problem-solver with strong automation fundamentals that can quickly adapt to our fast-paced Agile environment. Strong Object-oriented programming skills in Java Must have browser automation experience (Selenium WebDriver) Excellent root cause analysis and troubleshooting skills is a must. Ability to communicate clearly and concisely in business and technical terms Excellent organizational skills and ability to coordinate and manage multiple tasks simultaneously Flexible; able to adapt to changing priorities within a rapidly changing business environment Knowledge of CI/CD tools – Jenkins Knowledge of Source Code Management – GIT HUB Qualifications we seek in you! Required Qualifications Bachelor’s degree in computer science/computer engineering/information technology/information science or STEM” Majors (Science, Technology, Engineering and Math) equivalent degree with minimum Tools and Technologies OPEN TEXT ALM (Application Life Cycle Management)/JAMA Tool Selenium BDD Framework CI/CD Squish Automation Python Test Automation ClearQuest Experience in Unix Rally. Jenkins GIT Hub Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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3.0 - 6.0 years

20 - 30 Lacs

Bengaluru

Remote

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Role & responsibilities Work with business teams to define system goals and requirements. Lead the technical design and architecture from start to finish. Deliver scalable supply chain planning and automation solutions. Set best practices for system design, development, and testing. Focus on building systems that are efficient, reliable, and easy to scale. Preferred candidate profile Skilled in solution implementation, system analysis/design, configuration, and supply chain management. Hands-on experience with ERP/Planning systems like SAP, Kinaxis, or EWM. Strong analytical and communication skills with a proactive approach. Proficient in working with databases (standalone and cloud) for data extraction and analysis.

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6.0 - 11.0 years

4 - 7 Lacs

Gurugram, Bengaluru

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Looking for Site Engineer (Corporate Interior fitout), Good experience Corporate Interior fitout.

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation.

Posted 1 week ago

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Exploring Jobs in Bengaluru: A Comprehensive Guide for Job Seekers

Are you considering a career change or looking to kickstart your professional journey in Bengaluru? Known as the Silicon Valley of India, Bengaluru offers a vibrant job market with a plethora of opportunities across various industries. With major hiring companies like Infosys, Wipro, and Flipkart calling Bengaluru home, job seekers can expect competitive salary ranges and promising job prospects in the city.

Key Industries in Bengaluru:

  • IT and Technology: Bengaluru is a hub for IT and technology companies, offering a wide range of job opportunities in software development, data analytics, and cybersecurity.
  • Biotechnology: With the presence of leading biotech firms and research institutions, Bengaluru is a hotspot for biotechnology jobs, especially in areas like pharmaceuticals and medical devices.
  • E-commerce: The booming e-commerce sector in Bengaluru provides ample job opportunities in marketing, logistics, and customer service.
  • Startups: Bengaluru has a thriving startup ecosystem, making it an ideal destination for entrepreneurs and job seekers looking to work in innovative and dynamic environments.

Cost of Living in Bengaluru:

While Bengaluru offers lucrative job opportunities, it's essential to consider the cost of living in the city. Housing, transportation, and daily expenses can vary, with affordable options available for those looking to manage their budget effectively.

Remote Work Opportunities:

In light of the ongoing pandemic, remote work opportunities have become increasingly prevalent in Bengaluru. Many companies now offer flexible work arrangements, allowing residents to work from the comfort of their homes while still enjoying the benefits of a bustling city.

Transportation Options:

For job seekers looking to commute to their workplaces, Bengaluru offers a range of transportation options, including metro, buses, and ride-sharing services. Navigating the city is relatively convenient, making it easy for professionals to travel to and from their offices.

Future Job Market Trends:

As Bengaluru continues to evolve, emerging industries like artificial intelligence, machine learning, and renewable energy are expected to drive the job market in the region. Job seekers with expertise in these areas are likely to find ample opportunities for growth and development in Bengaluru.

Ready to Take the Next Step?

If you're ready to explore the exciting world of jobs in Bengaluru and embark on a new career journey, start applying to your dream roles today. With a diverse range of industries, competitive salary ranges, and promising job prospects, Bengaluru offers a plethora of opportunities for job seekers looking to make their mark in the professional world. Don't wait – take the plunge and kickstart your Bengaluru career today!

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