We are Make IT Real Tech! An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence. Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space. By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency. We have a brand-new opportunity for a Customer Service Representative (French language). You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful. Sounds good? Then keep reading! Why you will love working with us: Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Private Health Insurance: Comprehensive coverage for your peace of mind Extra Leave: Additional paid leave for special occasions Growth Opportunities: Access to valuable knowledge and experience to support your career development Team Building: Connect with colleagues through team-building activities and company events Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day responsibilities: Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone , you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. Preferrable Background: Proficiency in French with a valid certification from a recognized institute or a reputed university is mandatory Fluency in English (essential for internal communication and collaboration with cross-functional, multicultural teams) Willingness to work during CEST hours 2+ years' experience in customer support or another service-oriented role Comfortable using digital tools and CRM systems Multitasking abilities to keep up with the pace of our dynamic workplace Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/
We are The Customization Group! A global leader in mass customization , leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 500,000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships . Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language). In this position, you will deliver happiness and make every customer experience smooth and positive. Sounds good? Then keep reading! These Benefits are waiting for you: International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure. Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment. High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace. Monthly Meal Allowance (€100): Benefit from a generous meal stipend to support your daily needs. Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth. Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community. Your Day-to-Day responsibilities: Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. Preferrable Background: Experience Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) Comfortable using digital tools and CRM systems A structured and independent approach to work Soft Skills You bring calm confidence, kindness, and a clear focus on solutions – especially when things get dynamic ️ You’re a great listener and understand what people really need You take initiative whenever you see room for improvement Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/
We are Make IT Real Tech! An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence. Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space. By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency. We have a brand-new opportunity for a Customer Service Representative (Italian language). You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful. Sounds good? Then keep reading! Why you will love working with us: Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Private Health Insurance: Comprehensive coverage for your peace of mind Extra Leave: Additional paid leave for special occasions Growth Opportunities: Access to valuable knowledge and experience to support your career development Team Building: Connect with colleagues through team-building activities and company events Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day responsibilities: Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone , you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. What we are looking for: Proficiency in Italian with a valid certification from a recognized institute or a reputed university is mandatory Fluency in English (essential for internal communication and collaboration with cross-functional, multicultural teams) Willingness to work during CEST hours 1+ years' experience in a customer support role Comfortable using digital tools and CRM systems Multitasking abilities to keep up with the pace of our dynamic workplace Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/
An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency We have a brand-new opportunity for a Customer Service Representative (French language) You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful Sounds good Then keep reading Why You Will Love Working With Us Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Private Health Insurance: Comprehensive coverage for your peace of mind Extra Leave: Additional paid leave for special occasions Growth Opportunities: Access to valuable knowledge and experience to support your career development Team Building: Connect with colleagues through team-building activities and company events Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience Preferrable Background Proficiency in French with a valid certification from a recognized institute or a reputed university is mandatory Fluency in English (essential for internal communication and collaboration with cross-functional, multicultural teams) Willingness to work during CEST hours 2+ years' experience in customer support or another service-oriented role Comfortable using digital tools and CRM systems Multitasking abilities to keep up with the pace of our dynamic workplace Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues
We are The Customization Group! A global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition Whether in our tech hubs, production facilities, or business locations, youll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language) In this position, you will deliver happiness and make every customer experience smooth and positive Sounds goodThen keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace Monthly Meal Allowance (100): Benefit from a generous meal stipend to support your daily needs Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) Comfortable using digital tools and CRM systems A structured and independent approach to work Soft Skills You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic Youre a great listener and understand what people really need You take initiative whenever you see room for improvement Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success
We are The Customization Group! A global leader in mass customization , leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 500,000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships . Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, youll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language). In this position, you will deliver happiness and make every customer experience smooth and positive. Sounds good Then keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure. Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment. High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace. Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth. Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community. Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you&aposll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that&aposs not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you&aposll help us create a more seamless and positive customer experience. Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) ???? Comfortable using digital tools and CRM systems ???? A structured and independent approach to work ???? Soft Skills You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic ??????? Youre a great listener and understand what people really need ???? You take initiative whenever you see room for improvement ???? Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/ Show more Show less
We are The Customization Group! A global leader in mass customization , leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 2.500.000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships . Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language). In this position, you will deliver happiness and make every customer experience smooth and positive. Sounds good? Then keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure. Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment. High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace. Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth. Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community. Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) 🌍 Comfortable using digital tools and CRM systems 💻 A structured and independent approach to work 🤝 Soft Skills You bring calm confidence, kindness, and a clear focus on solutions – especially when things get dynamic 🧘 ♀️ You’re a great listener and understand what people really need 👂 You take initiative whenever you see room for improvement 💫 Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/
We are The Customization Group! A global leader in mass customization , leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 2.500.000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships . Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language). In this position, you will deliver happiness and make every customer experience smooth and positive. Sounds good? Then keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure. Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment. High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace. Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth. Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community. Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) 🌍 Comfortable using digital tools and CRM systems 💻 A structured and independent approach to work 🤝 Soft Skills You bring calm confidence, kindness, and a clear focus on solutions – especially when things get dynamic 🧘 ♀️ You’re a great listener and understand what people really need 👂 You take initiative whenever you see room for improvement 💫 Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/
We are The Customization Group! A global leader in mass customization , leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East , we manufacture up to 2.500.000 unique products daily , reaching millions of customers through 20+ own online shops and 1,000+ partner stores . Our AI-first strategy drives efficiency, scalability, and innovation , keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships . Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, youll find the perfect environment to take ownership and drive impact in the future of e-commerce We have a brand-new opportunity for a Customer Service Representative (German Language). In this position, you will deliver happiness and make every customer experience smooth and positive. Sounds good Then keep reading! These Benefits Are Waiting For You International Experience: Collaborate with a globally distributed team and gain valuable cross-cultural exposure. Remote Work Flexibility: Enjoy the convenience of working from home, with the flexibility to manage your own environment. High-Quality Home Office Equipment: Receive top-notch tools and resources to ensure a productive and comfortable workspace. Learning & Development Opportunities: Acquire hands-on experience and knowledge to support your long-term professional growth. Team Building & Company Events: Stay connected through regular team activities and company-wide events that foster a strong sense of community. Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you&aposll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that&aposs not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you&aposll help us create a more seamless and positive customer experience. Experience Preferrable Background: Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) ???? Comfortable using digital tools and CRM systems ???? A structured and independent approach to work ???? Soft Skills You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic ???? ?? Youre a great listener and understand what people really need ???? You take initiative whenever you see room for improvement ???? Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/ Show more Show less
We are Make IT Real Tech! An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence. Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space. By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency. We have a brand-new opportunity for a Customer Service Representative. You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful. Sounds good? Then keep reading! Why you will love working with us: Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Growth Opportunities: Access to valuable knowledge and experience to support your career development Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day responsibilities: Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone , you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. Preferrable Background: Advanced proficiency in English (written and verbal) – must be able to communicate with clarity, professionalism, and empathy with international customers Prior experience in customer support roles catering to English-speaking markets is highly desirable. Willingness to work during CEST hours (shift hours: 12:00 - 20:30 Latvia time) Willingness to work from Tuesday - Saturday (week offs: Sunday & Monday) Comfortable using digital tools and CRM systems Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/
We are Make IT Real Tech! An information technology firm that provides consulting services in IT, software, and advanced areas such as Artificial Intelligence. Our global team of experts is committed to creating AI-driven workflows and solutions that enhance efficiency across the manufacturing, supply chain management, and e-commerce space. By leveraging latest technologies, we offer customized IT solutions that place us at the forefront of innovation, driving advancements in both customer engagement and operational efficiency. We have a brand-new opportunity for a Customer Service Representative. You will be able to put yourself in the customers' shoes and remain helpful, patient, and cheerful. Sounds good? Then keep reading! Why You Will Love Working With Us Global Collaboration: Gain international experience by working with globally distributed teams Remote Work: Enjoy the convenience of working from home, with the flexibility to manage your own environment Growth Opportunities: Access to valuable knowledge and experience to support your career development Innovation and AI: Be part of an AI-first workplace that enables everyone to drive unique business solutions through state-of-the-art technology Your Day-to-Day Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. Preferrable Background Advanced proficiency in English (written and verbal) – must be able to communicate with clarity, professionalism, and empathy with international customers Prior experience in customer support roles catering to English-speaking markets is highly desirable. Willingness to work during CEST hours (shift hours: 12:00 - 20:30 Latvia time) Willingness to work from Tuesday - Saturday (week offs: Sunday & Monday) Comfortable using digital tools and CRM systems Ability to work with minimal supervision allowing you to bring your unique talents to the table Confidence to manage your time effectively while collaborating seamlessly with your colleagues Embrace the opportunities that await you here! Your journey may lead to new skills, relationships, and success. One team. Millions of happy customers worldwide. Join us! https://www.thecustomizationgroup.com/