POSITION SUMMARY: The Instructional Designer will develop and maintain training media, materials and methods to support change and educational initiatives of divisional leadership, strategic initiatives of Ocwen Loan Servicing, LLC and departmental needs as defined throughout the organization. The scope of this development effort ranges from informative job aids, to instructor-led training courses, to computer based training methods. The Instructional Design team is the central source for information, expertise and consulting on instructional design. The design team ensures training programs designed and delivered are in support of company initiatives. JOB FUNCTIONS AND RESPONSIBILITIES: Conduct Training Needs Analysis (TNA) and develop project plans and training curriculums Write consistent, concise, easy-to-understand, plain language Instructor-led Training (ILT) material intended for new hire or existing associate audiences Create interactive, engaging, professional and on-point Web-based Training (WBT) courses for new hires or existing associates Work closely with business unit subject matter experts Create material using virtual Accelerated Learning methodologies Create training material consistent with and resulting from regulatory, compliance and legal changes Design and implement effective measurement of training goals, including course assessments, structured job shadowing checklists, user readiness tests and certification processes Interact with other Corporate Training team members to collaborate on design initiatives when appropriate QUALIFICATIONS: College degree in Instructional Design, English or Communications, or equivalent related business experience required Working knowledge of the principles and methodologies associated with instructional design and adult learning Experience in designing instructional strategies, designing instructional materials and evaluating results of specific improvement courses or programs Ability to interact with multiple levels of management and work in a team environment Ability to work within an instructional design system, communicate design concepts and promote the use of instructional design methodologies Experience in developing, reviewing and delivering different training modalities like ILT, WBT and gamified learning (Articulate Storyline 360, Vyond, Canva, Adobe Creative Cloud, etc.) Experience working in a results-oriented, fast-paced, rapidly changing environment that demands results Willingness to travel nationally or internationally alone or with a group to meet off-site needs or attend training WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed) Night Shift
POSITION TITLE: Associate Position Summary: Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower’s loan documents using Optical Character Recognition technology (“OCR”) on a User Interface (“UI”). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of ‘Fully Meets Expectation’ or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)
Position Summary: The role of the PPR Reviewer is to review the closed loan file documents and ensure that the loan is closed according to the approval, meets all federal, state, local and investor requirements and that the data in the LOS matches the data in the mortgage loan documents received by the different correspondent lenders. Job Functions and Responsibilities The PPR Reviewer will be responsible to review the closed loan submitted for purchase. The job responsibilities include `but are not limited to the following: • Review the loan documents using the Excel checklist for completeness and accuracy of data • Review all loan types including Conventional, FHA ,VA & USDA • Add suspense conditions in a clear concise manner in LOS for any deficiencies noted as part of the above review • Enter and/or update delivery data in LOS • General knowledge of Fannie Mae, Freddie Mac, FHA and VA guidelines a plus • Detail oriented • Adhere to strict timelines prescribed by the Management and provide the review response in the desired timeframe • Flexibility to work in Night Shift (if needed) or change the shift at minimum notice • Excellent written and verbal communication skills • Should have good comprehension skills and ensure all changes and updates are immediately adopted • Experience working in a production environment preferred Qualifications: Minimum bachelor’s degree is a must WORK SCHEDULE OR TRAVEL REQUIREMENTS Day Shift
POSITION SUMMARY: This position involves management of investor receivables of the company including collaborating with different departments of the company to gather support for submission of receivable balances to investors for reimbursement, timely review and resolution of queries and recording of reimbursed advances in servicing systems. JOB FUNCTION AND RESPONSIBILITIES: Handling of receivable balances of different investor groups involving preparation of submission files for reimbursement, review of investor responses and responding to queries. Generation of ad hoc reports necessary to track performance of investors or investor groups. Handling of special projects involving general ledger reconciliation with NBB tables. Coordinating with technology teams to track enhancement projects tied to NBB operations. Manage one of the largest and most complex receivables at the company. Execute and further refine our long-term innovation strategies to further automate processes. Obsessed about frictionless processes. Foster a culture of excellent service to all internal and external customers. Interact with numerous counterparties outside of the company. QUALIFICATION: Commerce or Management graduates, 0 - 2 years experience WORK SCHEDULE OR TRAVEL REQUIREMENTS: Mid shift - 12PM to 9PM IST, no travel required for this position
POSITION SUMMARY: The Treasury analyst will be responsible for handling the wire and check processes within treasury, assisting internal customers with all funds transfer research and supporting all treasury related projects. JOB FUNCTION AND RESPONSIBILITIES: Handle processing of ACH, Wire Transfer, and checks Support fund transfers and check requests from the servicing and origination teams Carry out monthly report maintenance and other ad hoc reporting and analysis Assist with resolving issues related to banking services as needed Provide support with ad-hoc Treasury processes Update and track cash daily Monitor short and long term cash positions and provide support to Treasury Management for variances Improve internal processes related to wire requests control and efficiency Learn all bank portals in order to process wires, pull reports and navigate the websites Understand the flow of cash across all bank accounts and apply to your work Research wires and checks and respond to requests timely Work effectively across the Treasury team in all locations Assist with the implementation of new treasury software QUALIFICATION: Bachelor’s degree in accounting or finance preferred or equivalent industry experience Minimum 1-2 years' experience in Finance or Treasury Demonstrated ability to work in detail oriented multi-tasking environment while managing to time specific deadlines Must demonstrate the ability to manage multiple priorities and meet deadlines in a fast paced, high volume work environment with proven follow up and organizational skills required Must demonstrate interpersonal skills with the ability to interact with other departments and third parties in a professional manner Proficient in Excel WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift (8:30 AM – 5:30 PM EST)
Position Summary: The role of the PPR Reviewer is to review the closed loan file documents and ensure that the loan is closed according to the approval, meets all federal, state, local and investor requirements and that the data in the LOS matches the data in the mortgage loan documents received by the different correspondent lenders. Job Functions and Responsibilities The PPR Reviewer will be responsible to review the closed loan submitted for purchase. The job responsibilities include `but are not limited to the following: • Review the loan documents using the Excel checklist for completeness and accuracy of data • Review all loan types including Conventional, FHA ,VA & USDA • Add suspense conditions in a clear concise manner in LOS for any deficiencies noted as part of the above review • Enter and/or update delivery data in LOS • General knowledge of Fannie Mae, Freddie Mac, FHA and VA guidelines a plus • Detail oriented • Adhere to strict timelines prescribed by the Management and provide the review response in the desired timeframe • Flexibility to work in Night Shift (if needed) or change the shift at minimum notice • Excellent written and verbal communication skills • Should have good comprehension skills and ensure all changes and updates are immediately adopted • Experience working in a production environment preferred Qualifications: Minimum bachelor’s degree is a must WORK SCHEDULE OR TRAVEL REQUIREMENTS Day Shift
You will be responsible for ordering and following up with document custodians to retrieve collateral documents and ensuring that the database is up to date. This includes conducting thorough reconciliations and researching the whereabouts of original collateral documents using internal leads and data from external sources. Your role will also involve ensuring service deliveries meet production criteria. To qualify for this position, you must have a Bachelor's degree or equivalent of fifteen years of education. Proficiency in MS Office is required, and a minimum of 2 years of experience in the mortgage industry is preferred. It is essential that you are not currently pursuing any educational endeavors that may lead to seeking a different career opportunity. This role may require working night shifts as part of the general work schedule.,
JOB FUNCTIONS AND RESPONSIBILITIES Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department manager EDUCATION / EXPERIENCE This position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experience WORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings Shifts and Schedules: Our call center hours of operation are Monday – Friday 8:00am – 9:00pm EST, and on Saturdays 8:00am – 5:00pm EST, shifts will fall into those timeframes. Associate must have stable internet connect (>50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home. We are currently on hybrid business model where employees will be scheduled to work from office and or at time work from home. Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 months Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.
You are an experienced ETL (SSIS) Developer who will be an integral part of our Data Management team. Your primary responsibility will involve collaborating with various cross-functional teams to comprehend their data requirements and effectively transform raw data from SQL, Oracle, and AWS S3 into our DataWarehouse. Your key job functions and responsibilities will include: - Developing and optimizing ETL workflows to produce valuable data and reports. - Integrating data from SQL database, Oracle database, Flat files, AWS S3. - Troubleshooting and debugging existing SSIS packages to enhance performance and reliability. - Fine-tuning SQL queries and views for improved efficiency. - Working closely with both onshore and offshore data team members. - Engaging with business and sales teams to grasp their data and automation necessities. - Creating and maintaining detailed documentation for all systems and jobs. To excel in this role, you should meet the following qualifications: - Hold a Bachelor's Degree. - Possess a minimum of 5 years of ETL (SSIS) developer experience, with a proven track record of integrating various databases and flat files. - Demonstrate expert proficiency in SQL. - Exhibit strong English communication skills to effectively interact with business stakeholders. - Ideally, have experience in Agile Project Management methodology. - Familiarity with connecting to AWS services is preferred. - Knowledge in AI/ML and proficiency in Python or R for data analysis would be advantageous. Your work schedule will entail approximately 3 hours of overlap between onshore and offshore work hours, from 1:30 PM IST to 10:30 PM IST.,
Position Summary: We’re seeking a Data Scientist to support the development and deployment of machine learning models and analytics solutions that improve decision-making across the mortgage lifecycle—from acquisition to servicing. In this hands-on role, you’ll contribute to building predictive models, customer segmentation tools, and automation workflows that enhance operational efficiency and customer outcomes. You’ll work closely with senior data scientists and cross-functional teams to translate business needs into well-scoped modeling tasks, with opportunities to apply natural language processing (NLP), statistical modeling, and experimentation frameworks in a regulated financial environment. This role reports to a senior leader in Data Science. Job Functions and Responsibilities: Develop and maintain machine learning models and statistical tools for use cases such as risk scoring, churn prediction, segmentation, and document classification. Collaborate with Product, Engineering, and Analytics teams to identify data-driven opportunities and support automation initiatives. Translate business questions into modeling tasks and contribute to the design of experiments and success metrics. Assist in building and maintaining data pipelines and model deployment workflows in partnership with data engineering. Apply techniques such as supervised learning, clustering, and basic NLP to structured and semi-structured mortgage data. Support model monitoring, performance tracking, and documentation to ensure compliance and audit readiness. Contribute to internal best practices and participate in peer reviews and knowledge-sharing sessions. Stay current with developments in machine learning and analytics relevant to mortgage and financial services. Qualifications: Minimum education required: Masters or PhD in engineering/math/statistics/economics, or a related field Minimum years of experience required: 2 (or 1, post-PhD), ideally in mortgage, fintech, or financial services Required certifications: None Specific skill or ability needed Minimum software or applications experience required/preferred Minimum experience required using mobile technology: None Any other requirements an ideal applicant needs to have that is not covered by above: None Experience working with structured and semi-structured data; exposure to NLP or document classification is a plus. Understanding of model development lifecycle, including training, validation, and deployment. Familiarity with data privacy and compliance considerations (e.g., ECOA, CCPA, GDPR) is preferred. Strong communication skills and ability to present findings to technical and non-technical audiences. Proficiency in Python (e.g., scikit-learn, pandas), SQL, and familiarity with ML frameworks like TensorFlow or PyTorch.
As the Assistant Manager, Internal Audit specializing in SOX Operational Controls, your primary responsibility is to ensure compliance with the requirements of Section 404 of the Sarbanes-Oxley Act. You will be involved in preparing and reviewing design documentation and operational effectiveness tests while collaborating with business unit representatives and process owners to document internal control processes. In addition, you will work closely with external audit firm representatives, develop control tests, identify weaknesses in internal controls, and recommend and implement necessary changes to enhance control effectiveness. It will be imperative for you to discuss deficiencies with Supervisors and Business owners, follow up on remediation items, and maintain a database/application containing all Sarbanes-Oxley supporting documentation. Moreover, you will be tasked with preparing periodic reports, tracking program progress, and supervising and reviewing the work of Auditors and Senior Auditors. This role will also encompass managing various ad-hoc projects such as Quarterly Control Certifications, Financial Statements review, and Third-Party Vendor SOC reports review. Your experience and leadership in internal audit will be essential in developing a robust internal audit methodology suited for a fast-paced and demanding environment. Key Result Areas: - Collaborate effectively as a team player with strong initiative and communication skills. - Manage multiple priorities in an organized manner with meticulous attention to details. - Demonstrate proficiency in performing complex or multi-functional audits. - Interact with management and collaborate across departmental lines to execute audits efficiently. - Possess excellent oral and written communication skills. Qualifications: - Chartered Accountant (CA) certification. - Minimum 3-4 years of experience in Sarbanes-Oxley Section 404 assessments, including leading process reviews, walkthroughs, and operational effectiveness testing. - A CPA or Certified Internal Auditor Designation would be advantageous. - Background in Public Accounting or a Big4 Auditing Firm is desirable. Work Schedule: - Shift Timings: 12PM to 9PM - Work Model: Hybrid - Travel Requirements: None If you are an experienced internal audit professional looking to contribute actively to planning and executing reviews while developing a robust internal audit methodology, this role offers a challenging and rewarding opportunity within a dynamic environment.,
As a Senior Robotic Process Automation (RPA) Developer for Digital Transformation, you will be responsible for designing, developing, and testing the automation of workflows. Your key role will involve supporting the implementation of RPA solutions, collaborating with the RPA Business Analyst to document process details, and working with the engagement team to implement and test solutions while managing exceptions. Additionally, you will be involved in the maintenance and change control of existing artifacts. To excel in this role, you should possess substantial experience in standard concepts, practices, technologies, tools, and methodologies related to Digital Transformations, including automation, analytics, and new/emerging technologies in AI/ML. Your ability to efficiently manage projects from inception to completion, coupled with strong execution skills, will be crucial. Knowledge of process reengineering would be advantageous. Your responsibilities will include executing projects on digital transformations, process redesign, and maximizing operational efficiency to identify cost-saving opportunities for the enterprise. You will also interact with Business Partners in India and the USA. Key Job Functions and Responsibilities: - Manage end-to-end execution of digital transformational initiatives - Drive ideation and pilot projects on new/emerging technologies such as AI/ML and predictive analytics - Evaluate multiple tools and select the appropriate technology stack for specific challenges - Collaborate with Subject Matter Experts (SMEs) to document current and future processes - Possess a clear understanding of process discovery and differentiate between RPA and regular automation - Provide guidance on designing "to be" processes for effective automation - Develop RPA solutions following best practices - Consult with internal clients and partners to offer automation expertise - Implement RPA solutions across various platforms (e.g., Citrix, web, Microsoft Office, database, scripting) - Assist in establishing a change management framework for updates - Offer guidance on process design from an automation perspective Qualifications: - Bachelor's/Master's/Engineering degree in IT, Computer Science, Software Engineering, or a relevant field - Minimum of 3-4 years of experience in UiPath - Strong programming skills in Python, SQL, and Pandas - Expertise in at least one popular Python framework (e.g., Django, Flask, or Pyramid) is advantageous - Application of Machine Learning/Deep Learning concepts in cognitive areas such as NLP, Computer Vision, and image analytics is highly beneficial - Proficiency in working with structured/unstructured data, image (OCR)/voice, and descriptive/prescriptive analytics - Excellent organizational and time management skills, with the ability to work independently - Certification in UiPath is recommended - Hands-on experience and deep understanding of AWS tools and technologies like EC2, EMR, ECS, Docker, Lambda, and SageMaker - Enthusiasm for collaborating with team members and other groups in a distributed work model - Willingness to support and learn from teammates while sharing knowledge - Comfortable working in a mid-day shift and remote setup Work Schedule or Travel Requirements: - 2-11 PM IST; 5 days a week,
You will be responsible for reviewing loans and validating fees before closing, as well as collaborating with vendors, loan processors, and closers to resolve any missing conditions. Your main responsibilities will include understanding the Loan Origination process, reviewing mortgage-related documents for completeness and accuracy, ensuring documents adhere to Investor requirements and guidelines, updating data accurately in the PHH system, highlighting and escalating any compliance or guidelines violations, and working with excel spreadsheets for tracking and reporting purposes. To be successful in this role, you should be a graduate with an understanding of the Mortgage Servicing Industry. Effective communication and analytical skills are essential, along with proficiency in MS Office applications such as Excel, Word, and PowerPoint. It is also required that you have no documented disciplinary actions in the past 12 months, an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle, at least 12 months of tenure in the organization, and at least 9 months in the current role. This position may require working night shifts and reporting to the office for training purposes.,
The Associate will be responsible for reviewing loans and validating fees before closing. They will collaborate with vendors, loan processors, and closers to resolve any missing conditions. The key responsibilities include understanding the Loan Origination process, reviewing mortgage-related documents for completion and accuracy, ensuring documents meet Investor requirements and guidelines, updating required data accurately in the PHH system, highlighting and escalating in case of compliance or guidelines violation, and working in Excel spreadsheets for tracking and reporting purposes. The ideal candidate should be a graduate with an understanding of the Mortgage Servicing Industry. Effective communication and analytical skills are required, along with proficiency in MS Office (Excel, Word, and PowerPoint). They should not have any documented disciplinary action in the past 12 months and should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Additionally, the candidate should have completed 12 months in the organization and 9 months in the current role. The work schedule will involve night shifts, and the candidate should be willing to report to the office for training purposes.,
The Lead Underwriter position involves working on loan underwriting to meet daily targets or assignments. The ideal candidate should possess experience in US Mortgage Underwriting and be familiar with the 4 Cs - Credit, Capacity, Capital, and Collateral. Additionally, knowledge of Income Calculations, Credit review, Assets/Capital review with guideline requirements, LTV, CLTV calculations, PITI, DTI calculations, Fannie Mae, Freddie Mac guideline requirements, Govt. loans (FHA, VA, USDA), and FHA/VA/USDA guideline requirements is required. The successful candidate should also have good communication skills. The educational requirement is any degree with US Mortgage Underwriting experience. The work schedule includes night shifts and hybrid work, with the flexibility to work from the office based on business requirements.,
The job functions and responsibilities for this position include logging all borrower contacts into the loan servicing system. You will be expected to offer long-term resolutions to customers in order to resolve delinquency effectively. Utilizing an autodialing system proficiently to maximize effectiveness and increase contact ratios is crucial. It is mandatory to make the prescribed number of contacts during your daily work schedule. You should be familiar with customer relations functions and the services offered. Additionally, you may be required to perform miscellaneous job-related duties as assigned by the department manager. In terms of education and experience, this position requires strong customer service skills and fluency in English. While overall knowledge and experience in mortgage loan servicing is desirable, it is not mandatory. A graduate degree is preferred, and undergraduates must have at least 6 months of call center experience. Regarding work schedule and travel requirements, you must be willing to work in US timings. The call center operates from Monday to Friday between 8:00 am to 9:00 pm EST, and on Saturdays from 8:00 am to 5:00 pm EST. Your shifts will fall within these timeframes. It is essential to have a stable internet connection with a speed of over 50 Mbps when scheduled to work from home. You must reside at the base location (office site) at all times while working from home. The current business model is hybrid, meaning employees may be scheduled to work from the office or from home. Initially, associates will be required to work from the office for training and the initial production days until they consistently meet production/performance requirements, which is a minimum of 6 months. You should be flexible as scheduled shifts and skill sets may change from customer service to customer resolutions and vice versa based on business needs.,
POSITION SUMMARY: The role of the Loan Setup Reviewer is to review the closed loan file documents and ensure that the loan is closed according to the approval, meets all federal, state, local and investor requirements and that the data in the LOS matches the data in the mortgage loan documents received by the different correspondent lenders JOB FUNCTIONS AND RESPONSIBILITIES: The LSU Reviewer will be responsible to review the closed loan submitted for purchase. The job responsibilities include `but are not limited to the following: • Review the loan documents using the LSU checklist for completeness and accuracy of data • Review all loan types including Conventional, FHA ,VA & USDA • Add suspense conditions in a clear concise manner in LOS for any deficiencies noted as part of the above review • Enter and/or update delivery data in LOS • General knowledge of Fannie Mae, Freddie Mac, FHA and VA guidelines a plus • Detail oriented • Adhere to strict timelines prescribed by the Management and provide the review response in the desired timeframe • Flexibility to work in Night Shift (if needed) or change the shift at minimum notice • Excellent written and verbal communication skills • Should have good comprehension skills and ensure all changes and updates are immediately adopted • Experience working in a production environment preferred EDUCATION / EXPERIENCE Minimum Bachelor’s degree is a must WORK SCHEDULE OR TRAVEL REQUIREMENTS Dayshift
The position available will involve providing support to Investor Reporting private label clients. As an Analyst, you will be reporting to the Supervisor of Investor Reporting and handling various tasks related to remittance reporting and wire processes for private label investors. Your responsibilities will include preparing monthly remittance reports and delinquency reports, ensuring accurate and timely submission of reports and funds transfer as per the servicing agreement, working independently on projects, multitasking, and troubleshooting any issues that may arise. You will also act as a liaison between the Investor Reporting department and investors/trusts, providing information and assistance in resolving inquiries. The ideal candidate for this position should hold an MBA in Finance. The work schedule for this role will be from 2.00 PM to 11.00 PM IST, and there are no travel requirements associated with this job.,
POSITION SUMMARY: Intern provides technical solutions to business problems through reporting for various Business units after analyzing and documenting requirements. Business Analyst provides guidance to the team to implement data strategy in an effective way by determining the requirements of a project or process, and communicating them clearly to stakeholders. JOB FUNCTION AND RESPONSIBILITIES: • Create monthly, weekly and daily reports from various databases • Analyze data to ensure correctness of reports created • Facilitate the accurate and timely submission of reports • Create SQL queries and procedures based on reporting needs • Develop automation of processes to improve quality and reduce cycle time • Process Mass Trans/ Updates as requested by Business and adhere to the same day timeline • Work independently on projects and other assignments • Design Process Enhancements for the Business we support • Multi-task and troubleshoot any issues that may arise and work closely within the department and with other Ocwen departments to ensure their prompt and accurate resolution • Maintenance & Development of existing databases, tables and tools • Documentation of technical processes • Create reporting presentations to be reviewed by Sr. Management QUALIFICATION: • Bachelor’s degree in an analytical field such as Business Administration, Engineering, Mathematics, Accounting, Technical Writing, Finance or Information Technology is required for this position • Knowledge of Business Intelligence Tools/ Data warehousing/ SQL/ MIS reporting is preferred Required Skills • The ideal candidate must be an effective communicator and problem solver • Good knowledge in writing PL/SQL procedures • Knowledge of Algorithms and creating valid, legible code • Knowledge of data technologies including large relational databases and data management • Visual Basic, Python knowledge, MS-Access a plus • Knowledge of Technical Writing a plus • Must be proficient in all Microsoft Applications WORK SCHEDULE OR TRAVEL REQUIREMENTS: 2pm to 11pm IST
As a valuable member of our team, you will be responsible for learning and understanding the correct interpretation of GSE Servicing Guidelines. Your role will involve ensuring the timely and accurate completion of Daily or Monthly Reporting and remittance to GSE Agencies. You will collaborate closely with the Internal Audit team to provide necessary process-related information and address queries from Auditors promptly. Your duties will also include ensuring the accurate boarding of newly sold or transferred loans in the MSP application. You will be expected to work independently on various projects and assignments, demonstrating your ability to multitask and troubleshoot any issues that may arise, even those outside stipulated guidelines. Collaboration within the department and with other Ocwen departments will be crucial to ensure the prompt and accurate resolution of these issues. In addition to your core responsibilities, you will serve as a liaison and information resource between the Investor Reporting department/clients and the agencies/GNMA. Your role will involve answering questions, assisting in the resolution of queries, and directing inquiries to the appropriate department or individual for further assistance. To excel in this role, you must possess a Master's Degree, with an MBA in Finance being preferred. Previous experience in Investor Reporting or Accounting of U.S mortgage servicing will be advantageous. Excellent communication skills are essential to effectively fulfill the responsibilities of this position. The work schedule for this role will be from 03:00 PM IST to 00:00 AM IST (US Hours: 05:30 AM EST to 02:30 PM EST). This mid-shift timing reflects our commitment to aligning with U.S hours to support seamless collaboration and workflow efficiency.,