IT Project Manager

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primary focus is on managing integrations delivered by third-party partners

Responsibilities

Integration Workstream:

• Lead full-cycle integration of order and master data systems across key markets.
• Drive automation by enabling seamless interaction between SaaS vendors and global/local systems.
• Coordinate and oversee third-party vendors responsible for delivering integrations, ensuring compliance with technical requirements, timelines, and quality standards.
• Support scale-up of the AI replenishment solution to additional markets.
  

Snapshot Workstream

• Lead the delivery of an innovative mobile solution for in-store stock capture via smartphone.
• Define solution requirements, ensure performance accuracy, and oversee rollout across key markets.
• Integrate local market tools with the Snapshot solution to promote adoption and usability.
  

Project Management

• Plan, coordinate, and lead agile teams across internal and external stakeholders.
• Manage tasks, timelines, deliverables, and role clarity for productive cross-functional execution.
• Ensure high team performance and on-time, on-budget delivery across markets.
  

Stakeholder Communication

• Produce and present project updates and status reports tailored to diverse stakeholder groups.
• Lead weekly cross-functional meetings and monitor action trackers to ensure alignment.
• Act as liaison between technical and business stakeholders, ensuring transparent, aligned communication.
  

Risk & Issue Management

• Proactively identify and mitigate risks to maintain timelines, quality, and budget integrity.
• Resolve escalations and conflicts with diplomacy and speed, maintaining team morale.
  

Relationship Building

• Build and sustain strong, collaborative relationships with global internal and external stakeholders.
  

Change Management

• Ensure effective adoption of new tools and workflows through structured change management.
• Track user engagement and respond to change requests as needed.
  

Budget Management

• Manage and track project budgets, especially within the Integration workstream.
• Raise necessary documentation (e.g., DMRs) and manage market-level operational cost planning.
• Negotiate with vendors to ensure cost efficiency and maximum value.
  

Essential Skills And Experience

• Proven experience leading IT or digital transformation projects in global environments.
• Strong knowledge of agile project delivery and stakeholder engagement.
• Ability to lead cross-functional teams and align business and technical priorities.
• Excellent problem-solving, organisational, and verbal/written communication skills.
• Demonstrated ability to manage risk, change, and vendor relationships effectively.
• Experience managing third-party vendors and integration deliverables within a project environment.
• Experience delivering mobile or AI-based technologies within supply chain, retail, or FMCG contexts.
  

Desirable Skills And Experience

• Previous work in food & beverage or ice cream categories.
• Exposure to AI, image recognition, or IoT technologies.
• Familiarity with SaaS and data integration architectures.
• Knowledge of local market variations in IT adoption and digital maturity.