IT Automation Tech Lead

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

IT Automation Technical Lead

Tech@Lilly Automation Technical Lead

Level:

India: P3

Are you interested in using technology to automate and transform business processes?

The Tech@Lilly Automation Strategy and Operations team is seeking to add a technical leader role to the team. This role will have an engineering focus and help drive the strategic architecture and technology direction for the team across key capabilities of automation within Lilly’s Automation Center of Excellence.

Are you innovative and curious about new technology that can make business processes easy and more efficient? Come join our team!

What You’ll Be Doing:

In this position, you will impact the way automation is delivered across the company. To do this, you will help automate our platform related tasks and operations, contribute towards automating our platforms and operations, expand the catalog of connectors and APIs, create reusable components with an intent toward self-service, and engage in other engineering related activities. As a leader in the organization, you play an important role in defining and championing reliability engineering practices among engineering and product teams, participating in communities of practice and mentoring others through collaboration.

How You’ll Succeed:

• Develop a deep technical understanding of automation solutions and industry best practices. Learn the spectrum of automation capabilities and industry-leading technical platforms to deliver automation value at speed and scale to business partners.
• Align people, tools, and processes to enable rapid automation solution delivery. Identify opportunities for automation reuse and self-service across the enterprise.
• Continuously evaluate automation tools and technologies, understand the automation technology landscape, and lead the selection and implementation of platforms—including strategies for reusable templates and APIs.
• Design and develop robust integration strategies using connectors and APIs to accelerate delivery and support consumption by both business and internal teams.
• Collaborate across frontend, backend, DevOps, and delivery teams to ensure seamless API performance and reliability, anticipate demand, and introduce new capabilities into the automation portfolio.
• Lead the automation platform architecture operations, ensuring technologies are stable, secure, performant, compliant, resilient, and reliable on a scale.
• Develop and maintain automation metrics and KPIs, including definitions, measurements, automated alerts, and dashboards to track internal service delivery and business impact.
• Perform root cause analysis and post-incident reviews to drive continuous improvement in system stability.
• Ensure platform stability, high level of service reliability performance, and security by implementing robust monitoring, alerting, and incident response mechanisms.

Basic Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related technical field with 10+ years of experience in automation space, application solution delivery and technical leadership.
• 4+ years of hands-on experience in solution architecture, development, and end-to-end technical delivery; prior automation experience including RPA and Automation Anywhere expertise.
• Proven experience in enterprise RPA environments with hands-on expertise in Automation Anywhere 360.
• Strong understanding of agentic automation, intelligent automation, and their application in business transformation.
• Incident Management & Operations Support experience in an enterprise RPA environment.
• Proficient in development, support, and troubleshooting of API and RESTful services/integrations between multiple system points, according to frameworks and architecture guidelines.
• Good to Have - DevOps practices and tools, including Jira, GitHub, GitHub Actions, and CI/CD pipelines.
• Experience in reliability engineering and monitoring practices, environments, and tools (e.g., cloud ecosystem preferably AWS, monitoring/observability, configuration management, etc.).
• Good to have - programming skills with languages such as Python, JavaScript frameworks (e.g., Node.js, Angular, React), and related modern tech stacks.
• Demonstrated success as a technical leader, influencing strategic direction and driving implementation across complex projects and platforms.
• Ability to quickly learn and adapt to emerging technologies with a strong understanding of cloud-native architectures, Agentic automation, integration strategies, and security.
• Proven ability to provide tech leadership to diverse technical teams, foster collaboration, and drive operational improvements and business value through innovation.
• Experience in delivering measurable, high-impact technical solutions and crafting business cases that support growth, scale, and efficiency, meeting ROI measures defined by the organization.
• Excellent analytical, problem-solving, and communication skills, with a strong mindset for continuous learning and technical curiosity.
• Practical experience with Agile methodologies (Scrum, Kanban, SAFe) and industry-standard automation tools and delivery frameworks.

Availability to work flexible work hours is/may be required. This team will support continuous operations across two shifts and therefore, this role will require non-standard work hours, and some work on weekends and holidays. Appropriate adjustments in benefits will be provided for employees working non-standard hours where applicable.

About the Organization:

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

The Enterprise Automation team, part of DIGITAL CORE, drives technology platforms that enable business transformation through scale, speed, and innovation. Focused on delivering exceptional employee experiences and empowering teams through digital solutions, the team redefines ways of working to boost productivity. As technology leaders, they serve as a catalyst for innovation and agility across the enterprise, playing a key role in shaping and executing the company’s broader technology strategy.

Will this position support sponsorship:

No

Travel percentage for this position:

0-10%

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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