Inside Sales Team Lead

Job Title: Inside Sales Manager

***Experience from Education / Edtech industry is must.***

Responsibilities-

Sales Strategy & Planning

• Develop and execute effective sales strategies to achieve revenue goals and meet organizational targets.
• Collaborate with senior leadership to ensure sales objectives align with overall business priorities.
• Conduct in-depth market research to identify potential customer segments and growth opportunities.
• Establish sales methodologies, processes, and performance metrics to maximize efficiency.

Team Leadership & Development

• Recruit, train, and lead a high-performing inside sales team.
• Provide coaching, mentorship, and ongoing support to enhance sales capabilities.
• Set clear performance expectations, track progress, and deliver regular feedback.
• Foster a collaborative, motivated, and high-energy team culture that promotes knowledge sharing.

Sales Operations & Execution

• Manage daily operations of the inside sales function to ensure streamlined processes.
• Collaborate cross-functionally with marketing, customer service, and other departments to enhance customer engagement.
• Monitor pipelines, track performance data, and identify areas for improvement.
• Implement sales enablement tools, CRM systems, and technology to improve productivity.

Customer Relationship Management

• Build strong relationships with customers by identifying needs and delivering tailored solutions.
• Conduct product demonstrations, presentations, and negotiations to secure new business.
• Partner with marketing to design targeted campaigns and lead generation strategies.

Performance Analysis & Reporting

• Analyze sales data and key performance indicators to evaluate team and individual results.
• Prepare regular reports, forecasts, and insights for leadership.
• Identify trends, provide recommendations, and adjust strategies to improve outcomes.
• Stay up to date with market developments, competitor activities, and industry best practices.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field (Master’s degree preferred).
• Proven experience in inside sales or sales management with a history of exceeding targets.
• Strong leadership, coaching, and team management skills.
• Excellent communication, interpersonal, and negotiation abilities.
• Strategic thinker with a problem-solving mindset and customer-first approach.
• Proficiency with CRM platforms, sales tools, and data analytics.
• Ability to thrive in a fast-paced, dynamic environment.
• Knowledge of modern sales techniques, negotiation practices, and market trends.
• Strong organizational skills with the ability to prioritize and meet deadlines.
• Passion for delivering outstanding customer experiences.

What’s in it for you

• Opportunity to work directly with dynamic leadership and industry innovators.
• Exposure to the rapidly growing EdTech sector.
• Hands-on stakeholder management experience.
• Significant growth and career development opportunities.