Inside Sales Manager

Job Summary:

Inside Sales Manager

Key Responsibilities:

• Lead, coach, and manage a team of inside sales representatives to meet or exceed sales targets.
• Develop and implement effective sales strategies to grow revenue and expand the customer base.
• Monitor sales metrics and performance (KPIs), prepare regular reports, and forecast sales performance.
• Ensure the inside sales team is consistently following up with leads and converting opportunities.
• Collaborate with marketing to optimize lead generation and improve conversion rates.
• Develop and maintain a deep understanding of the company’s products/services and target customers.
• Conduct regular performance reviews, set individual goals, and implement improvement plans.
• Train and onboard new sales representatives and provide ongoing coaching and development.
• Utilize CRM tools (e.g., Salesforce, HubSpot) to manage sales pipelines and customer relationships.
• Handle escalated customer issues or complex sales negotiations when needed.
• Work cross-functionally with product, customer success, and marketing teams to improve the customer journey.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience (5 years) in inside sales.
• Strong understanding of the sales process, lead generation, and pipeline management.
• Experience using CRM systems and sales automation tools.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze sales data and translate insights into strategy.
• Self-motivated, results-oriented, and capable of thriving in a fast-paced environment.

Preferred Qualifications:

• Experience in Cyber Security Industry.
• Familiarity with remote sales teams and digital sales platforms.