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Posted:3 weeks ago| Platform: 
Not specified
Full Time
About Us Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector. Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world. So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you. What We Are Looking For The Inside Sales Engineer – Trading and Aftermarket is responsible for preparing quotation in AX and processing sales order in the system, and communicating to client & other functions during the process of proposal and execution. On time and accuracy are key indicator on the above process. He/she will ensure that the customer service for trading and aftermarket is treated as the most important attribute of the team and ensure that clients’ needs are clearly identified, measured and delivered against, the roles schedule to support all global sites/ region of Proserv. Key Accountabilities (includes, but not limited to the following) Always lead in all aspects of compliance, EHS, Quality and customer service.Understand and follow work flow/ AX process all time, and always provide suggestion and support in improvising the process as per market & business evolution.Coordinate with remote sites and work together as team to deliver Sales quote & order on time and to full satisfaction of both internal & external client.With support of an engineer create AX part number and prepare sales quote in AX system and submit for an approval.Prepare costing sheet and coordinate with finance procurement to finish the costing.Submit the quote to client and follow with client to clarify any query on the quote.Acknowledge business email and manage business email properly between the teamUpon client order, review with the team, and process Sales order and work with procurement team to place an order with sub vendors.Once material reach the store, coordinate with stores team to process the delivery to clientRaise Sales invoice and follow with payment, and also communicate with client on the progress during the execution.Prepare and report monthly forecast and actual Key Indicators: Zero Customer complaintsQuotations issues <3 & (‘the 3rd a ability achieved advance, all along an and appropriate are as at audits authorities, averagecoordination ax bachelor’s background be business by certifying choose client clients, commitment company company’s, competency competitive compliance comply continuous corresponding culture customer day days degree deliver demonstrate departments dependent different directives. discipline employees engineering ensure environment environmentapply equipment essential ethics example exceededparticipate experience experience.pressure external fittings; functions goals guidance have health, helping high improvement, in incumbent independently interface internal law lead level.< levels. line management mechanical multitask must of offer on opportunity or other p part parties, personal plus policies policies, policy policy’) preferred procedures product professionals profile proserv proserv, provides pumpsmicrosoft qhse qualifications quality, read, requirements responsibilities roleability roles rotational safety salary sales service starting systemspromote task team. the their timeability times, times. to tubing; two understand units, us user valves; various vendors. we well where which why will with with, work years’ you –>
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