Inside Sales Engineer

You will be responsible for handling new business enquiries, tracking customer feedback, and converting leads into orders. You will communicate with customers to understand their project targets and technical requirements through email and phone. Your key responsibilities will include processing customer purchase orders accurately, tracking open sales orders, and coordinating with vendors for new product development and pricing. You will negotiate the best combination of price, quality, and delivery in line with company guidelines. Key Responsibilities: - Respond to new business enquiries and track customer feedback to convert leads into orders - Communicate with customers to understand project targets and technical needs - Process customer purchase orders promptly and accurately - Track open sales orders and take necessary actions to complete transactions - Coordinate with vendors for new product development, pricing, and costing - Negotiate the best combination of price, quality, and delivery in line with company guidelines - Draft and finalize sales and service agreements - Offer customized technical solutions as per client project requirements - Maintain and update key operational trackers like booking, stock, and dispatch sheets - Conduct monthly stock reviews and ensure timely booking of orders - Collaborate with the external sales team to meet and exceed collective targets - Generate leads, provide pre-sales technical support, and coordinate proposals - Assist in establishing new business opportunities and partnerships - Manage and support Standard Operating Procedure (SOP) workflows - Maintain supplier documentation and ensure records are updated regularly - Monitor and report key performance metrics to optimize cost and improve efficiency Qualification Required: - Diploma / B.E. / B.Tech in E&TC, Electrical, or Electronics - MBA or equivalent qualification will be an added advantage Additional Company Details: The company is UL Automation Systems Pvt. Ltd. located in Katraj, Pune. With 13 years of experience required for this position, you will need excellent verbal and written communication skills, proven experience in Inside Sales within the Industrial Automation domain, sound knowledge of the sales process for OEMs, System Integrators (SI), and Panel Builders (PB), as well as strong skills in customer mapping, lead nurturing, and sales conversion. Time management, negotiation skills, business development, relationship management, customer support, follow-up, exposure to material import procedures, familiarity with sales documentation, order tracking, and supplier coordination will also be essential for this role.,