Inside Sales Engineer

Position Title:

Branch:

Department:

Reporting To:

Location:

Experience Required:

Qualification:

CTC:

Key Skills Required:

• Excellent verbal and written communication skills
• Proven experience in

  Inside Sales

  within the

  Industrial Automation

  domain
• Sound knowledge of the sales process for OEMs, System Integrators (SI), and Panel Builders (PB)
• Strong skills in customer mapping, lead nurturing, and sales conversion
• Time management and negotiation skills
• Business development and relationship management
• Customer support and follow-up
• Exposure to

  material import procedures

• Familiarity with sales documentation, order tracking, and supplier coordination

Key Responsibilities (KRAs):

• Handle and respond to new business enquiries; track customer feedback through to order conversion
• Communicate with customers via email and phone to understand project targets and technical needs
• Process customer purchase orders promptly and accurately
• Track open sales orders and take necessary actions to complete transactions
• Coordinate with vendors for new product development, pricing, and costing
• Negotiate the best combination of

  price, quality, and delivery

  in line with company guidelines
• Draft and finalize sales and service agreements
• Offer customized technical solutions as per client project requirements
• Follow up on payment collections and dispatch timelines
• Maintain and update key operational trackers like

  booking, stock, and dispatch sheets

• Conduct monthly stock reviews and ensure timely booking of orders
• Collaborate with the external sales team to meet and exceed collective targets
• Lead generation, pre-sales technical support, and proposal coordination
• Assist in establishing new business opportunities and partnerships
• Manage and support

  Standard Operating Procedure (SOP)

  workflows
• Maintain supplier documentation and ensure records are updated regularly
• Monitor and report key performance metrics to

  optimize cost

  and

  improve efficiency