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Description
Quess Corp- Workforce Management We provide advanced solutions for end-to-end recruitment, general staffing, executive hiring, and more. Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 597,000 employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 16-year old start-up. Staffing Solutions IT Staffing Search and Recruitment Skilling and Learning Sol Role Title- Industrial Relationship Manager The Quess Industrial Relations Manager will be responsible for managing and maintaining positive employee relations within an organization. The role will play a crucial role in promoting a harmonious work environment by addressing employee concerns, handling labour disputes, and ensuring compliance with labour laws and regulations. Industrial Relations Managers work closely with HR teams and senior management to develop effective employee engagement strategies and foster a productive and motivated workforce. Their expertise in labor relations and conflict resolution contributes to a cohesive and well-functioning organization. This role with Quess Corp for the Work Force Management business is of paramount importance to ensure a healthy and cooperative work environment, minimizing labor disputes and conflicts. By fostering positive employee relations, this role will boost morale, productivity, and employee loyalty, leading to higher retention rates and reduced turnover. The expertise in labor laws and regulations ensures legal compliance, mitigating potential legal risks for the organization. Additionally, effective employee engagement strategies will be developed by Industrial Relations Manager positively impacting organizational culture, fostering a motivated and engaged workforce essential for achieving long-term business success. Your main responsibilities will include: Managing relationships with unions & ensuring that the Company's treatment of employees is consistent with its core business values and objectives. Handling complaints, managing grievance procedures, and facilitating counselling in conjunction with other stakeholders. This role plays the connect between management & labour Investigating and resolving complex or critical industrial relations issues in a timely and effective manner. Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes. Participating in and/or leading projects focused on continuous improvement. Should always remain connected and well networked Should have connections with police, banks, government for quick turn around actions Role Must Haves: Require 12- 15 years of experience Required solid knowledge of HR policies & Procedures along with Labour law Must have managed employee grievances have in-depth knowledge of employment legislation. Should have dealt with Union leaders for mitigating & controlling Industrial/employee Issues Good to have handled police complains in the past- assess & take actions accordingly Should be well connected & strong networking power with banks, police, government Should be good at influencing or counselling people Should be able to deal with 4-5 issues per day Must have great communication skills Connect with us and we will discuss further on this opportunity of joining a growing MNC of India. Show more Show less
