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Job Description: Field Operations & Project Implementation Executive Company: SM Techno Consultant Pvt. Ltd. Location: Adajan, Surat (or other locations as required) Salary: 13k Minimum for fresher and for experience depending upon the interview (with benefits such as incentives, PF, TDS, stay allowance, and travel expenses) Timing: 9 AM to 6 PM Company Overview SM Techno Consultant Pvt. Ltd. is a leading consultancy firm specializing in delivering innovative solutions to enhance operational efficiency for businesses. With a strong focus on client satisfaction, we offer tailored services to drive growth across various sectors. Position Overview We are looking for a motivated Field Sales & Operations Coordinator who can manage both computer hardware-related tasks and sales responsibilities. This role requires visiting clients, coordinating field operations, and handling hardware setup and troubleshooting. Freshers eager to learn and experienced candidates looking for growth opportunities are welcome. Key Responsibilities Position: Field Operations Executive Key Responsibilities Project Implementation & Coordination Oversee the end-to-end implementation of company projects, including CCTV SITC (Supply, Installation, Testing, and Commissioning) and other hardware/software deployments. Develop and manage project timelines, ensuring all milestones are met within the specified deadlines. Coordinate with cross-functional teams to streamline project activities and ensure alignment with client requirements. Site Supervision & Execution Conduct on-site supervision to ensure proper execution of installation and commissioning tasks. Ensure all field activities comply with safety standards and company protocols. Address and resolve any on-site challenges promptly to minimize disruptions. Technical Training & Support Provide comprehensive training sessions to clients and end-users on software and hardware functionalities. Offer ongoing technical support and guidance post-implementation to ensure smooth adoption and usage of solutions. Client Interaction & Relationship Management Serve as the main point of contact for clients during the implementation phase, ensuring clear communication and expectations management. Build and maintain strong client relationships by addressing concerns and providing timely updates on project progress. Quality Assurance & Compliance Conduct regular quality checks to ensure all installations and implementations meet company standards and client expectations. Ensure compliance with industry regulations and internal policies throughout the project lifecycle. Reporting & Documentation Maintain detailed documentation of project activities, including progress reports, issue logs, and client communications. Provide regular updates to the management team on project status, challenges, and success metrics. Continuous Improvement & Feedback Gather feedback from clients and field teams to identify areas for improvement in project execution. Implement best practices and lessons learned to enhance future project implementations. Suggested Professional Name: Field Operations & Project Implementation Specialist Qualifications and Requirements Education à Minimum: Diploma or Bachelor’s degree preferred. Experience à Fresher with enthusiasm to learn and adapt are welcome. à Prior experience in field sales, hardware installation, or coordination is an advantage. Technical Skills à Basic knowledge of hardware setup, configuration, and troubleshooting. à Familiarity with field operations tools and apps is a plus. Soft Skills à Communication: Confident and clear in explaining products and handling queries. à Customer Service: Understand and respond to client needs effectively. à Time Management: Organize visits and tasks to meet deadlines. à Problem-Solving: Ability to resolve hardware or customer-related issues promptly. à Negotiation: Convincing potential clients and closing deals successfully. Other Requirements à Willingness to travel extensively for field assignments. à A two-wheeler and a valid driving license are preferred. à Self-motivated, energetic, and resilient. Why Join Us? à Gain hands-on experience in hardware management and sales operations. à Opportunity to interact with a diverse range of clients and build professional networks. à Attractive performance-based incentives and comprehensive benefits. à Learn and grow in a dynamic, client-focused environment. How to Apply à Send your resume to [Insert Email] or contact us at [Insert Phone Number]. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per year Shift: Day shift Work Location: In person
