Human Resources Generalist

HR GENERALIST — ROLES & RESPONSIBILITIES

(QSR | Multi-category Café: Soft-serve, Taiyaki, Cheese Teas, Appetizers, Small Plates, Mains)

MISSION:

Core Responsibilities

1) Talent Acquisition & Onboarding

• End-to-end hiring for store keepers, stewards, tea baristas, coffee baristas, chefs, cashiers, housekeeping, and shift leads.
• Conduct walk-in drives, local institute tie-ups, employee referrals.
• Create role scorecards, interview scripts, trial shift assessments.
• Smooth onboarding with documentation, orientation, buddy system.

2) People Operations & Payroll Inputs

• Manage attendance, roster planning, weekly offs, leave tracking.
• Deliver error-free payroll inputs monthly.
• Oversee uniforms, asset handovers, consumable allowances, safety gear.

3) Compliance & Documentation

• PF/ESIC, Shops & Establishments registration, PoSH compliance, FSSAI hygiene documentation.
• Maintain updated employee files and legal registers.

4) Training & Culture

• Coordinate SOP & Hygiene training with operations leads.
• Establish Bungeo Values Rituals: daily briefings, customer recovery mindset.
• Create recognition programs and engagement calendars.

5) Performance & Discipline

• Support store managers in appraisals, objective setting, and performance tracking.
• Handle grievances, warnings, and separation processes professionally.

6) Safety & Wellbeing

• Ensure food safety, fire drills, first aiders per shift.
• Late-evening transport policy for women.
• Advocate for physical & mental well-being.

7) People Data & Insights

• Weekly people dashboards: hiring funnel, absenteeism, attrition, hiring cost, training completion.
• Turn insight into furious action.

Qualifications & Skills

Education:

• Bachelor’s degree

  in Human Resources, Business Administration, Hospitality Management, Psychology, or related field
• MBA/PGDM in HR preferred (not mandatory if experience is strong)

Experience:

• 3–6 years of HR experience

  in QSR / F&B / Retail / Hospitality / Supermarket chains
• Hands-on hiring for frontline store staff: stewards, baristas, chefs, cashiers, storekeepers
• Field operations experience: multi-store exposure is a huge plus
• Proven track record of fast hiring turnaround and low attrition initiatives

Skills & Functional Knowledge:

• Recruitment & Onboarding | Payroll & Attendance | Statutory Compliance in Karnataka
• Employee Relations: conflict handling, disciplinary actions, store audits
• Training Support: hygiene, SOP reinforcement
• People Analytics: hiring funnel, absenteeism, retention dashboards
• Proficient in MS Excel / Google Sheets / HRIS tools

Languages:

• Hindi & English – required

Attitudes & Behaviors:

• People-first hospitality mindset: smiles before spreadsheets
• Comfortable visiting stores

  3–4 days/week

• Thrives in fast-paced and ambiguous startup environment
• Ownership mindset: doesn’t wait for instructions
• Discretion & maturity handling sensitive issues

Apply Now: