Job Title: Marketing - Team Lead Location: Ahmedabad Job Type: Full-time Working Hours: 11:00 AM IST to 8:00 PM IST About role We are seeking a highly skilled and strategic Marketing - Team Lead with a creative vision to lead our marketing efforts and elevate our brand presence. The ideal candidate will oversee all aspects of marketing, from content creation and lead generation to brand management and analytics, aligning these efforts with the company’s goals and strategic direction. This leader will collaborate across teams, inspire innovation, and deliver measurable business outcomes. Responsibilities: Strategic Leadership: • Develop and execute comprehensive marketing strategies aligned with company goals. • Lead branding, positioning, and messaging to strengthen the company’s market presence. • Identify new opportunities through industry trend analysis and market research. Content Development: • Oversee the creation of compelling, high-quality content, including blogs, case studies, newsletters, and social media. • Collaborate with internal teams to produce marketing collateral that resonates with target audiences. Digital Marketing and Lead Generation: • Design and implement data-driven digital campaigns across SEO, SEM, email marketing, and social media. • Drive lead generation and nurturing initiatives, building a robust marketing pipeline to support sales. Team Leadership and Collaboration: • Build and mentor a high-performing marketing team, fostering innovation and growth. • Collaborate with agency partners, freelancers, and vendors to ensure cohesive execution of campaigns. Analytics and Reporting: • Set and measure KPIs for marketing initiatives, presenting actionable insights to leadership. • Utilize analytics tools to refine strategies and enhance ROI. Desired Skills: 5+ years of experience in marketing leadership roles, including brand management. Proven success in creating and executing strategies that drive business growth Strong understanding of content marketing, SEO, SEM, and digital advertising Experience with CRM and marketing automation tools Exceptional interpersonal and communication skills to build relationships with clients, partners, and internal teams Advanced data analysis skills to translate insights into impactful strategies Familiarity with marketing tools like HubSpot, Google Analytics, and Adobe Creative Suite is a plus Excellent project management skills with the ability to multitask and meet deadlines Creative problem-solver with a strategic mindset and strong leadership capabilities Collaborative approach to team management and stakeholder engagement Creative thinker with the ability to develop innovative strategies that increase engagement and brand awareness Ability to interpret and present data effectively to make informed marketing decisions Proficiency with social media platforms and tools for analytics, performance tracking, and scheduling Nice to Have Working in cross-functional leadership roles across marketing and operations. Managing branding and team performance optimization initiatives. Experience supporting US-based leadership in a remote or distributed team structure. Show more Show less

Who are we and what do we do? Quicko is a Zerodha investee startup, that offers an online platform for tax compliances. Individuals and Businesses in India can save, pay, and file taxes with the help of our user-friendly products. We are a young team of designers, developers, content writers, growth marketers & accountants who are on a mission to simplify taxes for all. With our business scaling up, we continue to build a culture that emphasizes on growth and development of each individual through well-designed internship programs, jam sessions, mentorships, and much more. Currently, we are growing our team, right here from Ahmedabad. If you are someone, who is a big believer of technology in finance and is open to taking up new challenges, we would love to have a conversation with you. What are we looking for? As a Customer Success Representative at Quicko, you will largely be responsible for addressing all the customer requirements and reaching out to all our inbound leads. We are primarily looking for someone who is empathetic to all the customers. What will you be doing? Maintaining and preparing reports on a regular basis Developing strategies to increase sales and enhance customer experience Responding to customer queries in a precise and timely manner Managing and updating the progress of each lead on CRM Working closely with the team of tax experts in order to meet customer requirements\ What will you need to succeed at Quicko? Excellent communication and interpersonal skills Basic understanding of Finance and Taxation Exposure to different CRM tools such as HubSpot, Zendesk, Freshdesk, etc. their uses and functionalities Detailed understanding of our products and their features Show more Show less

Job Title: Sales and Operations Associate Department: Sales and Operations Reports To: Sales Manager / Head of Sales Job Summary: We are seeking a motivated and results-driven Lead Generation Executive to join our growing team. The ideal candidate will be responsible for identifying and generating new business opportunities, qualifying leads, and supporting the sales process. This role requires strong communication, prospecting, and relationship-building skills to engage potential. Key Responsibilities: 1.Lead Generation via Emails, LinkedIn, and Other Platforms: You're responsible for sourcing new potential clients or leads by using cold emails, calls, and leveraging social media platforms like LinkedIn. This would involve crafting outreach strategies, identifying potential clients, and nurturing these leads to generate interest. 2.Preparing PPT for Presentations: You’re tasked with creating presentations that likely highlight services, product benefits, or proposals. This requires a good grasp of design principles and an understanding of what information will persuade potential clients or partners. 3.Follow-up via Emails and LinkedIn: Staying in touch with prospects or clients by following up after initial contacts. Persistence is key here to keep the conversation going, remind clients about your offerings, and push the deal forward. 4.Operational Tasks: You’re also involved in operational duties, which could include coordinating with different teams, ensuring the timely execution of tasks, or managing day-to-day functions within the company. Qualifications: Proven experience in lead generation or customer success. Familiarity with CRM systems (e.g., Salesforce, HubSpot, Zoho, etc.). Strong communication skills—both verbal and written. Ability to work independently and manage multiple tasks simultaneously. Goal-oriented with a strong desire to achieve and exceed targets. Strong research and analytical skills. Comfortable working in a fast-paced, dynamic environment. Bachelor's degree in Management or related field (preferred but not required). Preferred Skills: Experience in client handling. Knowledge of digital marketing tactics, including SEO, SEM, and content marketing. Strong networking skills and the ability to engage with senior-level decision-makers. Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and development. Health and wellness benefits. Flexible working hours. Collaborative, inclusive company culture. About EduGorilla: EduGorilla is an online one stop education community. We empower educators to connect with more students, by working smarter, not harder. Join our mission to unlock the full potential of teaching and transforming the world of education. Job Location: Lucknow Opening Type: Full-Time Employee (FTE) Address: 12/651 First Floor Opp. Arvindo Park, Near Jama Masjid, Indira Nagar Lucknow. Website: https://edugorilla.com Emil id: ritha.shukla@edugorilla.org or contact: 6353615834 Show more Show less

Location: Kothrud, Pune Stipend: Rs 15,000 - Rs 20,000 per month About Us: Sapience Techsystems is a leading provider of end-to-end design and manufacturing solutions, enabling customers in their digital transformation journey. We are seeking a creative and detail-oriented Marketing & Content Intern to support our brand-building and content-driven outreach efforts. Key Responsibilities: · Draft and schedule professional LinkedIn posts aligned with current campaigns. · Support email campaign creation using tools like Mailchimp or Zoho Campaigns. · Assist in developing and formatting case studies based on successful projects and client outcomes. · Help design and update brochures and other marketing materials. · Prepare and distribute weekly LinkedIn/Google Form surveys to gather market insights. · Support promotion and content repurposing of monthly webinars. Requirements: · Currently pursuing or recently completed a degree in Marketing, Mass Communication, Design, or a related field. · Strong writing, editing, and storytelling skills. · Familiarity with LinkedIn and email campaign tools (Mailchimp/Zoho/HubSpot). · Basic graphic design skills (e.g., Canva, Adobe tools) are a plus. · A keen eye for detail and understanding of professional branding. What You Will Gain: · Hands-on experience in B2B marketing for the tech/manufacturing industry. · Exposure to content strategy, branding, and professional digital communications. · Certificate and performance-based recommendation letter upon successful completion. Show more Show less

We are hiring Inside Sales Executive for a leading Manufacturing Company Overview The Inside Sales position at our Pazhavanthangal manufacturing facility is crucial for driving the company's revenue growth. As an Inside Sales Representative, you will serve as the primary point of contact for potential and existing customers, addressing their needs and ensuring their satisfaction with our products and services. Your role will be essential for identifying new sales opportunities, nurturing customer relationships, and providing exceptional customer service. The Inside Sales Representative will utilize various tools and techniques to enhance customer engagement and achieve sales targets. In a fast-paced manufacturing environment, functionality and efficiency are key, making your contributions vital for maintaining competitiveness in the market. This position is best suited for individuals who are self-motivated, sales-oriented, and adept at multitasking. As an immediate joiner, you will have the opportunity not only to take part in our growth story but also to influence the customer experience positively. Key Responsibilities Initiate contact with potential and existing customers through cold calls and emails. Qualify leads and identify customer needs to recommend appropriate products. Prepare and deliver product presentations to potential customers. Manage sales pipeline and develop strategies to achieve monthly sales targets. Maintain accurate records of customer interactions in the CRM system. Follow-up on leads promptly and effectively to close sales. Develop and nurture long-term customer relationships. Collaborate with the marketing team for lead generation initiatives. Conduct market research to identify new sales opportunities and client needs. Negotiate sales contracts and agreements with clients. Provide post-sale support to ensure customer satisfaction. Collect and analyze feedback to improve customer service. Attend product training sessions to enhance product knowledge. Stay updated on industry trends and competitor activities. Report on sales performance and insights to the sales manager. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or related field. Minimum 2 years of experience in inside sales or a similar role. Proficient in using CRM software (e.g., Salesforce, HubSpot). Strong knowledge of manufacturing processes and product specifications. Excellent verbal and written communication skills. Proven track record of meeting or exceeding sales targets. Ability to build rapport and connect with customers effectively. Strong negotiation and closing skills. Self-motivated with a goal-oriented mindset. Ability to work independently and as part of a team. Strong organizational and time management skills. Experience in lead generation and customer outreach strategies. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to analyze sales data and market trends. Willingness to learn about the manufacturing industry. Immediate availability to join the organization. Work Location: Pazhavanthangal, Chennai. Immediate Joiners Are Preferred. For more details contact us at 9176033506/9791033506. Skills: sales strategy development,crm software (e.g., salesforce, hubspot),problem solving,communication,sales strategies,sales pipeline management,sales analysis,verbal communication,negotiation skills,sales strategy,customer relationship management,cold calling,closing skills,written communication,hubspot,closing sales,manufacturing knowledge,sales negotiation,product specifications,manufacturing processes,sales and marketing,time management,verbal and written communication,email marketing,sales,sales targets,customer outreach strategies,communication skills,lead generation strategies,lead generation,microsoft office suite (word, excel, powerpoint),customer outreach,negotiation,data analysis,salesforce,crm software,customer support,product presentation,microsoft office suite,customer service,crm software (salesforce, hubspot),sales techniques,customer relationship management (crm),team collaboration,sales presentation,product knowledge,product presentations,sales target achievement,sales skills,market research,negotiation and closing,organizational skills,inside sales,analysis of sales data,customer communication,sales reporting,sales data analysis Show more Show less

Company Description Tangence India is a full-stack digital marketing agency and a subsidiary of Tangence Inc. With 22+ years of experience, we are a team of intelligent, diligent, and creative individuals who believe in delivering work that speaks for itself. Role Description This is a full-time role for a Marketing Manager at Tangence India. The Growth Marketing Manager will be responsible for overseeing marketing campaigns, analyzing marketing data, managing projects, utilizing web analytics, and implementing marketing automation strategies. Location : Noida Working Hours : 4:30 PM – 1:30 AM IST (to align with US business hours) Experience : 3 to 7 Years Role and Responsibilities Objective: Generate high-quality leads from large enterprises and mid-market companies in the US market through various digital marketing channels. Strategy Development Develop and implement comprehensive digital marketing strategies tailored to the US B2B audience. Identify and evaluate new digital marketing opportunities and channels with a focus on US-based platforms and trends. Campaign Management Plan and execute digital marketing campaigns across multiple channels including SEO, social media, performance marketing, and email marketing. Oversee the creation of marketing content ensuring it aligns with Tangence's brand voice and appeals to the US audience. Monitor and optimize campaign performance for maximum return on investment. Social Media Manage and grow presence on social media platforms popular in the US (LinkedIn, Twitter/X, Facebook, etc.). Create platform-specific strategies to engage and attract US-based professionals and decision-makers. Performance Marketing Lead performance marketing efforts including PPC, display advertising, and retargeting campaigns focused on the US market. Continuously track and refine campaign performance using key analytics. Website Management Oversee website design and updates to ensure relevance and appeal to US-based visitors. Conduct regular UX and SEO audits to support inbound lead generation from the US region. Analytics and Reporting Use analytics tools like Google Analytics, HubSpot, and SEMrush to track key performance metrics. Deliver regular insights and performance reports to management, tailored to US campaign data and behavior. Collaboration Collaborate closely with US sales teams, creative, and content departments to align strategies and messaging. Manage communication with US-based vendors, partners, or agencies when required. Qualifications Bachelor's degree in Marketing, Business, or a related field. Proven experience in digital marketing with a focus on lead generation for B2B services targeting the US market . Strong knowledge of SEO, social media, performance marketing, and website development. Proficient in digital tools like Google Analytics, HubSpot, SEMrush, LinkedIn Campaign Manager, etc. Excellent analytical, organizational, and project management skills. Strong communication and interpersonal abilities. Prior experience in US market lead generation is a must-have . Show more Show less

Job Title: Business Development Manager (BDM) – IT & Services Consulting Location: Full-Time (On-Site) Saisha Nilayam, M 43 & 44, near RK Lawn, Mansarovar Sector 7, Shipra Path, Raghu Vihar, Mansarovar, Jaipur, Rajasthan 302020 Compensation: Base Salary + Performance-Based Incentives (No salary bar for the right candidate. Final compensation will be based on experience and qualifications.) About the Role We are looking for a dynamic and strategic Business Development Manager (BDM) with a strong background in IT & Services Consulting. The ideal candidate will have the ability to drive pre-sales and post-sales initiatives, generate qualified leads, close high-value deals, and manage client relationships across digital services including Web Development, Digital Marketing, SEO, UI/UX, and IT Consulting. Key Responsibilities Pre-Sales Responsibilities: Conduct in-depth market research to identify potential opportunities in domestic and international markets. Generate, qualify, and nurture leads via LinkedIn, email campaigns, bidding portals (Upwork, Freelancer, Fiverr) , and tools like LinkedIn Sales Navigator, Clutch, and GoodFirms . Create custom proposals, pitch decks, and tailored presentations for clients based on their business objectives. Assist in preparing RFPs/RFQs and coordinate with the technical team for proposal development. Actively participate in discovery calls and product/service demonstrations to position solutions effectively. Sales & Client Management: Build and maintain strong, long-term relationships with both new and existing clients. Lead sales negotiations , client onboarding, and contract finalizations. Identify upselling and cross-selling opportunities within existing accounts. Collaborate with internal teams to ensure delivery aligns with client expectations and KPIs. Post-Sales Responsibilities: Act as the primary liaison between clients and internal teams for successful project execution. Monitor project milestones , coordinate deliverables, and collect client feedback to ensure continuous improvement. Track and maintain client data using CRM platforms such as HubSpot, Zoho, or Salesforce . Ensure timely resolution of client queries, maintaining a high standard of customer satisfaction. Requirements Bachelor’s or Master’s degree in Business Administration, IT, Marketing, or a related field (BBA, MBA, BCA, MCA, B.Tech, B.Sc IT/CS). 3 to 5 years of proven experience in B2B business development, preferably in IT Services, SaaS, or digital consulting firms . Strong command over lead generation , proposal creation , client pitching , and negotiation . Excellent written and verbal communication skills with a client-focused mindset. Understanding of Web Development , Digital Marketing , UI/UX , and SEO solutions . Proficiency in MS Office , CRM tools , and sales automation platforms . Knowledge of digital bidding platforms and sales enablement tools is a plus. Preferred Qualifications Certifications in Business Development, Digital Marketing , or relevant sales enablement tools . Exposure to international markets (US, UK, Australia, Middle East) will be an added advantage. Familiarity with consulting frameworks and project-based IT sales is highly desirable. How to Apply Send your updated resume to hr@atriqglobal.com with the subject line: Application for Business Development Manager – [Your Full Name] Please include the following in your email: Relevant Experience (with years) Skills & Expertise Updated Resume (PDF/DOC) LinkedIn Profile URL Current Salary (INR) Expected Salary (INR) Notice Period / Joining Availability Educational Background (Degree, College/University Name) Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Performance bonus Yearly bonus Application Question(s): Are you an Immediate joiner? Experience: Post Sales: 4 years (Required) CRM software: 4 years (Required) Pre-sales: 4 years (Required) Language: English (Required) Location: Mansarovar, Jaipur, Rajasthan (Preferred) Work Location: In person Application Deadline: 31/05/2025

Job Description: Business Development Executive / Manager – Cybersecurity 📍 Location: Bangalore, India (Hybrid) 🕒 Experience Required: 3–7 Years 📢 Department: Sales & Business Development ‍💼 Reporting To: CEO About Us We are a fast-growing cybersecurity company that partners with fintech, healthcare, BFSI, and SaaS companies to help them strengthen their digital infrastructure with services like VAPT, compliance audits (ISO 27001, SOC2, GDPR), cloud security, red teaming, and incident response. Our clientele includes startups to enterprise-level organizations in India, the US, and the Middle East. As we expand our operations, we’re looking for a high-performing Business Development Executive/Manager who has hands-on experience in the cybersecurity industry and a proven track record of driving revenue and building strong customer relationships. Key Responsibilities Identify and close new business opportunities in cybersecurity domains: VAPT, Cloud Security, GRC/Compliance, SOC setup, and Managed Security Services. Develop and maintain a healthy pipeline through outbound outreach, partnerships, events, and industry connects. Own the full sales cycle – from lead generation to closure and handover to delivery team. Prepare customized proposals and solutions aligned with client’s security needs. Represent the company at industry events, webinars, and networking platforms. Work with the CEO to define go-to-market strategy, pricing models, and revenue projections. Collaborate with marketing to run campaigns and generate qualified leads. Track KPIs and provide regular business performance reports. Required Skills And Qualifications 3 to 7 years of proven experience in B2B sales in a Cybersecurity company (MUST). Solid understanding of cybersecurity offerings such as VAPT, ISO 27001, SOC 2, endpoint security, and network monitoring. Strong existing network with CISOs, IT Heads, CTOs, and Compliance Managers is a big plus. Exceptional communication, presentation, and negotiation skills. Self-starter with a data-driven mindset and hunger to scale revenue. Comfortable with CRM tools (HubSpot/Salesforce), proposal writing, and contract management. Bachelor’s degree in Engineering, Business, or related field. MBA preferred. What We Offer Competitive salary + performance-based incentives Opportunity to work directly with the leadership team Exposure to global clients and enterprise deals Hybrid work flexibility Rapid career growth in a booming cybersecurity market Skills: network monitoring,b2b sales,cybersecurity,soc 2,negotiation,communication,proposal writing,endpoint security,presentation,ciso,contract management,crm tools,ctso,vapt,iso 27001 Show more Show less

We're building something audacious, something global, in next tech at Mai Labs: a new digital infrastructure layer, an internet architectural rail that puts users, builders, creators and developers first. Our mission? To distribute participatory power to billions of people in the digital economy. What this actually means: • We're developing our own blockchain and entire ecosystem to make digital infrastructure efficient, secure and more accessible • We're creating products and tools for web 3.0 world, in shape of tokenization, yield generation, Dapps to allow users to build real-world assets into tradeable digital tokens • We're building a photorealistic immersive platform where creators can design immersive environments (think: next-gen Minecraft meets professional design tools) • We're tackling the hard problem of protecting user rights, digital intellectual property rights and protection of assets in an age of AI and instant replication Our team is working on bleeding-edge tech across blockchain, and distributed systems – with real world problem solving and common utility. We're taking on established paths and conventional wisdom about how the Tech and Internet should work. Our start-up journey involves constant evolution and adaptation to market dynamics. People work on strategizing entirely new systems to complete hands-on, within same week. Resources consciousness is high, and job titles are almost flat. But you get freedom to operate across products, do your best work, and will stand ahead in tech curve. Role: Business Development Manager Location: Noida (WFO) What will you get to do • Conduct targeted cold calls, emails, and LinkedIn outreach to generate qualified leads. • Research and map target markets, identifying key decision-makers within relevant industries. • Pitch product offerings, focusing on the value propositions of Immersive, Metaverse and AR/VR/XR applications. • Maintain and update CRM systems with detailed records of outreach activities and lead progression. • Leverage headhunting techniques to identify and engage strategic partners, collaborators, and clients within Web 3.0 ecosystems. Qualifications • 4+ years of experience in inside sales, outreach, cold calling, and lead generation. • Strong understanding of Blockchain/SAAS/ Immersive/ Metaverse and AR/VR/XR applications preferred. • Proven track record in utilization of social media/ Outreach platforms for Sales. • Experience with CRM tools and sales outreach platforms (HubSpot, Apollo, LinkedIn Sales Navigator, etc.). • Ability to research and identify prospects in niche, tech-driven industries Cultural Expectations • Thrive in decision making in an ambiguous, fast-paced environment • Exhibit exceptional integrity and reliability on promise delivery • Collaborative and inclusive attitude • Value outcome driven thinking with resource optimization • Understand our reality Hiring Process- 3-4 rounds of interviews with Function, HR & senior leader Show more Show less

Job Title: Digital Marketing Executive – B2B & B2C E-commerce Location: Udyog Nagar, New Delhi Job Type: Full Time Reports To: Head of Marketing / E-commerce Manager ⸻ Job Summary: We are seeking a highly versatile Digital Marketing Executive to manage and grow our B2B and B2C e-commerce channels. The ideal candidate will be responsible for driving traffic, improving conversions, and building brand presence across digital platforms for both direct consumers and business clients. This role requires a deep understanding of digital marketing strategies that serve different customer segments and buyer journeys. ⸻ Key Responsibilities: 1. Strategy & Planning Develop and execute digital marketing strategies tailored to both B2C (direct-to-consumer) and B2B (wholesale/distributors) e-commerce audiences. Create separate funnels and messaging strategies based on buyer persona for B2B and B2C. 2. Performance Marketing Run targeted paid campaigns on Google, Facebook, Instagram, LinkedIn, and YouTube to generate leads (B2B) and online sales (B2C). Manage and optimize advertising budgets across platforms to maximize ROI. 3. SEO & Content Plan and implement on-page and off-page SEO for e-commerce product pages and B2B landing pages. Work with content creators to develop blog posts, product descriptions, whitepapers, and case studies. 4. Email & CRM Marketing Execute email campaigns tailored to segmented lists (promotional for B2C; informational/lead nurturing for B2B). Maintain customer databases and run retargeting and reactivation campaigns. 5. Analytics & Reporting Track campaign performance using Google Analytics, Facebook Ads Manager, and CRM tools. Generate reports for both B2B lead generation KPIs and B2C sales funnel metrics. 6. Marketplace & Website Management For B2C: Optimize product listings and campaigns on marketplaces like Amazon, Flipkart, or Myntra. For B2B: Support sales team with lead generation landing pages, digital catalogs, and B2B portals. ⸻ Requirements & Skills: Bachelor’s degree in Marketing, Business, or related field. 2–5 years of experience in digital marketing, preferably with exposure to both B2B and B2C e-commerce. Proficiency in platforms like Google Ads, Meta Ads Manager, LinkedIn Ads, and Amazon Seller Central. Strong understanding of customer behavior differences in B2B vs. B2C. Experience with tools like Mailchimp, HubSpot, SEMrush, Google Analytics, and Canva. Excellent communication, analytical, and project management skills. ⸻ Preferred Qualifications: Experience in running account-based marketing (ABM) for B2B. Understanding of D2C brand strategy and community building. Certifications in Google Ads, Meta Blueprint, O level Certificate Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Application Question(s): Are you ready for 2 years of bond with company? Work Location: In person Expected Start Date: 25/06/2025

Job Title: Senior Support Executive Location: Hyderabad, Telangana Experience Required: 2–4 Years Employment Type: Full-Time About the Role: We are looking for a proactive and detail-oriented Senior Support Executive to join our dynamic team. In this role, you'll be responsible for managing client interactions, resolving complex support queries, and ensuring timely follow-ups and customer satisfaction. You will play a key role in bridging communication between internal teams and customers, ensuring high-quality support delivery. Key Responsibilities: Act as a primary point of contact for client support queries through email, chat, or phone. Resolve issues efficiently by collaborating with internal teams like technical support, product, or operations. Maintain accurate records of interactions, issues, and resolutions in CRM systems. Ensure timely follow-ups and escalation management when needed. Analyze recurring issues and suggest improvements in support workflows or documentation. Train junior support team members and help set quality standards for client interactions. Generate and share periodic reports on support metrics and client satisfaction. Skills & Qualifications: Bachelor’s degree in any discipline. (Preference for IT/Business/Admin backgrounds.) 2+ years of experience in a customer-facing or support role. Excellent verbal and written communication skills in English. Ability to handle multiple client requests with a calm and solution-oriented mindset. Experience with CRM tools (e.g., Freshdesk, Zoho, HubSpot, etc.) is a plus. Strong analytical and problem-solving skills. Ability to work in rotational shifts, if required. What We Offer: Competitive salary and performance-based bonuses. Opportunities for skill development and career growth. A collaborative work culture that values initiative and innovation. Health and wellness benefits (if applicable). Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Job Information Date Opened 06/12/2025 Job Type Full time Industry IT Services Work Experience 4-5 years City kolkata State/Province West Bengal Country India Zip/Postal Code 700156 Job Description Key Responsibilities: Strategy & Planning: Develop and execute digital marketing strategies aligned with business goals. Define KPIs, performance metrics, and goals for campaigns. Campaign Management: Plan and run campaigns across SEO, SEM (Google Ads), social media, display, email marketing, and content marketing. Manage paid advertising across platforms such as Google, Meta (Facebook/Instagram), LinkedIn, and YouTube. Content & SEO: Oversee content creation for blogs, landing pages, emails, and social media. Optimize website and content for SEO and improve organic reach. Email & CRM: Manage lead nurturing campaigns and customer journeys using marketing automation tools(e.g., HubSpot, Mailchimp, GetResponse). Analytics & Reporting: Track campaign performance using tools like Google Analytics, Tag Manager, and other BI tools. Provide actionable insights and monthly performance reports. Collaboration: Work with design, sales, and product teams to ensure consistent messaging and branding. Coordinate with external vendors, agencies, and freelancers when needed. Requirements Qualifications: Bachelor’s degree in Marketing, Business, Communications, or related field. 3–5 years of experience in digital marketing or a similar role. Proven experience in managing PPC campaigns (Google Ads, Facebook Ads, LinkedIn Ads). Solid knowledge of SEO/SEM, Google Analytics, email marketing tools, and marketing automation platforms. Strong analytical skills and data-driven thinking. Excellent written and verbal communication skills. Up-to-date with the latest trends and best practices in digital marketing. Preferred Skills: Experience with A/B testing and conversion rate optimization (CRO). Knowledge of HTML/CSS or CMS platforms like WordPress. Experience with B2B SaaS or eCommerce marketing (if industry-specific). Benefits PF Medical insurance

Job Information Date Opened 06/12/2025 Job Type Full time Industry Software Product City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600017 Job Description Pando (www.pando.ai) is pioneering the future of autonomous logistics with innovative AI capabilities. Trusted by Fortune 500 enterprises with global customers across North America, Europe, and Asia Pacific regions, we are leading the global disruption of supply chain software, with our AI-powered, no-code, & unified platform empowering Autonomous Supply Chain®. We have been recognized by Gartner for our transportation management capabilities, by the World Economic Forum (WEF) as a Technology Pioneer, by G2 as a Market Leader in Freight Management, and named one of the fastest-growing technology companies by Deloitte. Why Pando? We are one of the fastest growing companies reimagining supply chain and logistics for Manufacturers & Retailers scaling up globally. We are a growing team, unrelenting and enthusiastic about building great products. We have folks who are pragmatic, imaginative or a quirky combination of both. We yearn for purpose in our work & support each other to grow Are you the one who? Takes complete Ownership & Go beyond the brief? Brings a Data Driven Approach with attention to details? Displays Empathy & be Collaborative in Approach? Communicate with Clarity? Always Willing to explore & learn? Is open to working in a fast paced, constantly changing environment? Challenges the Status Quo & brings new ways of working? Role: To plan and execute account-based outreach strategy driving demand generation goals around sales pipeline growth and accelerating pipeline velocity by leveraging. Account Based led 1:1 outbound outreach tactics in connecting & engaging in conversations with the right stakeholders in an account to qualify them into a SQO (Sales Qualified Opportunity). Support Pipeline Acceleration through account mapping, intelligence & activation campaigns propelling pipeline velocity. Responsibilities: Plan and execute Outbound Calling & follow-up based on Account Engagement intelligence to set up a meeting with the right stakeholder. Set up & drive first meeting with the prospect on aiding discovery of needs, educating on solution benefits and facilitating transfer of account ownership to Sales in alignment with Account Qualification Criteria (into an SQO). • Create Value Proposition & Pitch in alignment with the ICPs (Ideal Customer Profile) in the Target Accounts. • Build, continuously iterate and execute on 1:1 Outreach playbook leveraging email, calling, LinkedIn etc. based on the ICP s in each Account to meaningfully engage with the right stakeholders. Stay informed about industry trends- keep up to date with industry trends, competitor activities, and emerging technologies in the sales and marketing space. Share relevant insights with the team to enhance sales effectiveness. Consistently strive for personal and team success. Requirements 1+ years of Enterprise Business Development experience Articulation & Relationship Skills with ability to connect and engage in meaningful conversations with the customer. Persuasion Skills in ability to discover latent needs, formulate & communicate an effective pitch to influence decision making. Ability to leverage Account Intelligence & Sales Engagement Platforms driving effectiveness of Outcomes. Experience in HubSpot Marketing & Sales Hub is preferred. Understanding of Supply Chain & Logistics domain is preferred.

We’re Hiring: Executive Assistant – Ops, Marketing & Automation Remote (India) | Australian Business Hours | Full-Time | Long-Term Growth Role WHO WE ARE At Raven Labs, we’re not your typical tech company. We’re a digital innovation firm based in Australia, working with fast-growing businesses across APAC and the US. We help companies scale smarter — through systems, automation, and creativity. We don’t hire average. We hire people who think like owners, love solving problems, and thrive in fast-paced environments. This isn’t a traditional EA role. You’ll be the founders’ right hand — part executive assistant, part operations coordinator, part marketing and automation brain. If you love creating structure from chaos, automating tasks, keeping things on track, and making things look good — this role is for you. WHO YOU ARE You’re a smart, reliable, detail-obsessed executor who can: Build workflows and automate processes using tools like Zapier, Airtable, Asana, ClickUp, Google Sheets Support marketing efforts — from content scheduling to drafting LinkedIn posts and blogs Review and polish client documents, reports, or proposals Coordinate meetings, manage calendars, and make sure nothing falls through the cracks Think 3 steps ahead of what the founders need Communicate clearly, professionally, and proactively Move fast, manage multiple threads, and always follow through YOUR WEEK MAY INCLUDE: Building or improving internal automations using Zapier, n8n, or Airtable Supporting client meetings — prep, follow-ups, scheduling, tracking Creating Canva graphics and drafting simple social posts Reviewing documents for clarity, structure, and formatting Following up on open quotes, team tasks, or supplier issues Managing project boards (Asana, ClickUp, Trello, etc.) Coordinating internal comms, marketing emails, or hiring tasks Ensuring action items are logged, deadlines are tracked, and owners are accountable TOOLS YOU’LL USE: Zapier, Airtable, ClickUp, Calendly, Asana, Google Workspace, Microsoft Excel Canva, Notion, HubSpot, Zoho CRM, LinkedIn, Slack Document tools: Word, PowerPoint, Adobe Reader Bonus if you know any AI tools (ChatGPT, Jasper, Copy.ai, etc. BONUS IF YOU BRING: Prior experience supporting founders, executives, or fast-growing teams Startup or consulting background Strong grasp of content writing, document formatting, and presentation design CRM experience (Zoho, HubSpot, Salesforce, etc.) A portfolio of automations, dashboards, or content you’ve created WHY JOIN US? Long-term role with trust, autonomy, and growth potential Work directly with founders and senior leadership Make a visible impact every single week Expand your skills across marketing, automation, and strategic ops Join a company that values clarity, speed, accountability, and creativity Ready to show us what you can do? Don’t just send a resume. Show us your work — a workflow you built, a social post you wrote, a document you polished, or a dashboard you designed. #NowHiring #ExecutiveAssistant #AutomationJobs #RemoteIndia #FounderSupport #MarketingOps #ZapierJobs #ClickUpPro #WorkflowSpecialist #RavenLabs #Top1PercentTalent Show more Show less

The ideal candidate will be responsible for generating leads, managing a sales pipeline, converting prospects into customers, and driving revenue growth . This role requires strong leadership, communication, and negotiation skills to manage client relationships and achieve sales targets. Key Responsibilities:  Lead Generation & Sales Strategy: Develop and implement inside sales strategies to achieve business targets. Identify and engage potential clients for facility management services through cold calling, emails, and digital campaigns. Manage inbound and outbound leads effectively, ensuring timely follow-ups. Collaborate with the marketing team to optimize lead generation efforts.  Client Engagement & Relationship Management: Understand customer needs and recommend customized facility management solutions .. Conduct virtual meetings, product demos, and presentations. Build and maintain strong relationships with corporate clients, property managers, and decision-makers . Address customer inquiries and resolve concerns to ensure client satisfaction.  Sales Pipeline & CRM Management: Track and manage the sales pipeline using CRM software (e.g., Salesforce, HubSpot, or Zoho). Monitor sales performance metrics and report to senior management. Work closely with the field sales team to convert high-potential leads into long-term contracts.  Team Management & Training: Lead, mentor, and train the inside sales team to improve productivity. Set and track individual and team sales targets . Conduct regular performance reviews and provide coaching as needed.  Market Research & Competitive Analysis: Stay updated on facility management industry trends , competitor activities, and market demands. Provide insights and feedback to enhance service offerings. Show more Show less

Job Role : Marketing and Sales Managers for Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Analyze tasks and processes within your domain of expertise. Clearly describe, document, and annotate each step of the workflow in detail. Identify the tools, systems, and decision points involved in task execution. Domain Expertise Required : 🎯 Design and launch marketing campaigns across multiple channels 📆 Schedule and manage social media content 📊 Track sales pipelines and analyze campaign & funnel performance 💰 Manage and optimize marketing and sales budgets 📈 Interpret insights to improve lead conversion and ROI 🤝 Negotiate enterprise deals and build client relationships 🧑‍🏫 Coach and lead marketing/sales teams to success 🌍 Senior candidates will shape brand identity and go-to-market strategy Tools & Technologies You May Work With: ( worked in particular tools are fine ) 🌐 Commercial Software: HubSpot , Mailchimp , Marketo Hootsuite , Sprout Social , Buffer Google Analytics , Adobe Analytics WordPress (dot-com plans) , HubSpot CMS SEMrush , Ahrefs , Moz Salesforce , Zoho CRM , Pipedrive PandaDoc , Proposify Asana , Trello , Monday.com Tableau , Power BI Zoom , Microsoft Teams 🆓 Open Source / Free Tools: Mautic , SendPortal , Listmonk Matomo , Open Web Analytics WordPress.org , Drupal , Joomla SuiteCRM , EspoCRM , Odoo CRM Community Jitsi Meet , Taiga , OpenProject , Kanboard LibreOffice Impress , Google Slides Metabase , Apache Superset Show more Show less

Job Role : Customer Service Representative / Support Manager for Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Analyze tasks and processes within your domain of expertise. Clearly describe, document, and annotate each step of the workflow in detail. Identify the tools, systems, and decision points involved in task execution. Domain Expertise Required : Respond to multichannel support tickets and update internal knowledge bases Monitor KPIs and optimize workflows for CSAT, speed, and resolution quality Handle escalations, coach agents, and refine processes across support channels Tools & Technologies You May Work With: ( worked in particular tools are fine ) Tools (Commercial): Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, HubSpot Service Hub, Intercom, Helpscout, NICE IEX, Verint, Assembled, RingCentral, Nextiva, Tableau, Qualtrics, SurveyMonkey, Slack, Teams Tools (Open/Free): osTicket, Zammad, Request Tracker, UVDesk, FreeScout, Rocket.Chat, Mattermost, Element, Jitsi Meet, DokuWiki, BookStack, MediaWiki, Outline, Metabase, Apache Superset, Google Data Studio (free), Google Forms, LimeSurvey Show more Show less

Digital Marketing Specialist – Fully Remote Opportunity About the Role We’re looking for a highly hands-on Digital Marketing & SEO Specialist with a minimum of 10 years of experience to drive brand awareness, engagement, and lead generation across digital channels. The ideal candidate is not only strategic but also ready to dive into execution , ensuring impactful marketing efforts across multiple platforms. Key Responsibilities Develop and execute multi-channel digital marketing campaigns across LinkedIn, Google Ads, Meta/Facebook, Instagram, X/Twitter, and email . Craft and optimize engaging content for blogs, landing pages, and social media to boost visibility and engagement. Conduct in-depth keyword research and implement SEO strategies to enhance organic growth. Set up and manage PPC campaigns , leveraging A/B testing and performance tracking for continuous optimization. Utilize Google Analytics and SEMrush to monitor and report on campaign performance, driving data-driven decision-making. Collaborate closely with internal teams to align marketing strategies with overarching business goals. Qualifications Minimum 10 years of experience in Digital Marketing & SEO. Proven expertise in SEO, SEM, paid advertising, and organic marketing strategies. Proficiency in LinkedIn, Facebook, Instagram, and X/Twitter marketing . Strong ability to create, curate, and manage content across digital platforms . Experience with marketing automation tools like HubSpot or Mailchimp is a plus. Analytical mindset with a strong ability to interpret data and refine strategies accordingly. Work Arrangement Fully remote role with flexible hours. Competitive compensation based on experience. How to Apply Send your LinkedIn profile and portfolio showcasing successful campaigns in SEO, paid ads, and content strategy. We’re looking for a results-driven marketer eager to make a meaningful impact. Show more Show less

Locations : Gurgaon & Pune (Hybrid) Experience : 3 - 5 years About The Role We are hiring a Senior HubSpot Specialist to support and optimize our marketing operations. You will be responsible for managing the HubSpot platform, building workflows, executing campaigns, and driving analytics insights that empower data-driven decisions. Key Responsibilities Manage the day-to-day operations within HubSpot including email campaigns, automation workflows, lead scoring, and segmentation. Collaborate with the marketing and sales teams to implement demand generation and nurture strategies. Ensure marketing data accuracy and hygiene, and maintain system documentation. Create dashboards and generate reports to track marketing performance and ROI. Support user training and platform adoption across the organization. Assist in integrating HubSpot with third-party tools and CRM systems. Qualifications 35 years of hands-on experience with HubSpot Marketing Hub and related tools. Strong understanding of inbound marketing, automation, and lead management. Familiarity with CRM systems like Salesforce or Dynamics 365. Proficiency in building and optimizing email campaigns, workflows, and landing pages. Strong analytical and reporting skills. HubSpot certifications are preferred (ref:hirist.tech) Show more Show less

About The Role We are seeking a seasoned HubSpot Solution Architect to lead the design and implementation of scalable, end-to-end marketing automation solutions. This role requires deep technical expertise in HubSpot, a strategic mindset, and strong cross-functional collaboration skills to support global marketing and sales initiatives. Key Responsibilities Architect and design scalable HubSpot solutions tailored to business needs. Lead implementation and integration of HubSpot with other enterprise systems (CRM, CMS, analytics platforms, etc.). Collaborate with marketing, sales, and IT teams to gather requirements and deliver solutions that improve operational efficiency. Develop automation strategies for lead management, campaign workflows, and data enrichment. Ensure data integrity, security, and performance within the HubSpot ecosystem. Provide technical guidance and best practices to internal teams and : 710 years of experience in marketing technology, including at least 4+ years working extensively with HubSpot. Proven track record in designing and delivering complex HubSpot implementations. Strong understanding of marketing and sales funnels, lead lifecycle, and CRM strategies. Experience integrating HubSpot with tools such as Salesforce, Marketo, CMS platforms, and analytics tools. HubSpot certifications (e.g., HubSpot Solutions Architect, HubSpot Marketing Software) are a plus. Strong communication, problem-solving, and stakeholder management skills. (ref:hirist.tech) Show more Show less

Selected Intern’s Day-to-day Responsibilities Include Assist enterprise account executives with pre-demo research, tracking deal progress, and supporting proposal preparation. Regularly engage prospects with relevant content and follow-ups to move deals forward. Conduct outreach to multiple decision-makers within accounts to multithread deals. Document all prospect interactions and activities in the CRM (HubSpot) with detailed notes to ensure accurate pipeline tracking and team visibility. About Company: SquadStack is India's most trusted telecalling outsourcing partner, revolutionizing traditional telecalling with a technology and data-driven approach. By integrating 'People', 'Systems', and 'Knowledge', we enable leading businesses to scale with enhanced flexibility, improved conversions, reduced customer acquisition costs (CAC), and actionable insights. Our solutions seamlessly integrate AI Agents and human expertise, effectively overcoming the limitations of traditional contact centers. This results in up to 90% lead connectivity, 40% more conversions, superior quality audits, and increased agent productivity. SquadStack's telecallers connect with lakhs of leads daily for top businesses like Tata Digital, AngelOne, Eureka Forbes, Delhivery, Kotak Securities, Redbus, BharatPe, and Amity University. Choosing SquadStack means more than just outsourcing telecalling. It means partnering with a company dedicated to transforming your customer engagement. Show more Show less

Position: Digital Marketing Specialist Location: HYDERABAD, KPHB 5TH Phase Experience: 3+ Years Work type: Fulltime (W2) only Shift Timings: 8:00 PM to 6:00 AM IST ( Night Shift) Job Summary We are hiring an experienced Digital Marketing Specialist to develop and execute comprehensive digital marketing strategies to drive business growth. Roles & Responsibilities Develop and execute multi-channel digital marketing campaigns to drive brand awareness, lead generation, and conversion Manage and optimize website content, user experience, and conversion rate optimization (CRO) Create and distribute high-quality, engaging content across social media platforms, email, and blog Develop and manage email marketing campaigns to nurture leads and drive conversions Analyze and report on digital marketing metrics, including website analytics, social media engagement, and email marketing performance Collaborate with cross-functional teams, including sales, product, and creative to align digital marketing strategies with business objectives Stay up-to-date with the latest digital marketing trends, technologies, and best practices Required Qualifications 3+ years of experience in digital marketing Strong proficiency in digital marketing tools, including Google Analytics, Google Ads, Facebook Ads, and email marketing platforms Experience with content management systems (CMS) and website optimization Strong understanding of digital marketing metrics and analytics Excellent communication and project management skills Bachelor's/Master's degree in Marketing, Communications, or a related field Nice to Have Experience with marketing automation platforms and CRM systems Familiarity with SEO principles and keyword research tools Experience with video production and editing software Knowledge of HTML, CSS, and JavaScript Certification in Google Analytics, Google Ads, or HubSpot Educational Qualification Bachelor's/Master's degree in Marketing, Communications, or a related field. We offer a professional work environment and give every opportunity to grow in the information technology world. Note Candidates must attend phone/video call/in-person interviews, and after the selection of the candidate, they should go through all background checks on education and experience. Please email your resume to : careers@petadata.co After carefully reviewing your experience and skills, one of our HR team members will contact you about the next steps. Show more Show less

Are you a B2B sales maverick with a knack for closing high-ticket deals and building powerhouse teams? At Biotastic, we’re redefining recovery and wellness with premium infrared saunas and high-performance chillers—designed for elite homes, fitness spaces, and luxury wellness destinations. We're on the hunt for a B2B specialist who can drive revenue like a boss and lead from the front. Managing and converting leads. Developing a scalable sales pipeline. Leading and growing the sales team. Closing B2B partnerships with gyms, wellness centers, and hotels. through optimized online and offline strategies. Driving D2C sales. Pipeline optimization. You will be selling premium wellness products, including Saunas → Infrared, hybrid, and traditional models for commercial & luxury home use. Chillers → High-performance cooling systems designed for recovery & therapy. Key Responsibilities Lead Management & Conversion: Prioritize & respond to incoming high-intent leads within 24 hours. Engage via calls, emails, and meetings to understand customer needs. Present tailored solutions that highlight the luxury, wellness, and performance benefits of Biotastic products. Maintain a high follow-up rate to ensure maximum lead conversion. Sales Strategy & Execution: Develop and execute a high-performance sales strategy for B2B & D2C channels. Create customized proposals and pricing structures for different client segments. Stay ahead of market trends & competitor offerings to position Biotastic strategically. Work closely with marketing & operations to ensure a seamless customer experience. Business Development & Relationship Management: Build partnerships with gyms, physiotherapy centers, and high-end wellness resorts. Establish relationships with real estate developers, interior designers, and luxury builders for residential sauna sales. Leverage influencer collaborations to boost brand credibility & word-of-mouth referrals. Sales Team Leadership & Scaling: Recruit, train, and mentor a high-performing sales team. Set and track weekly/monthly sales targets. Implement a CRM-based tracking system (Odoo, Salesforce, or HubSpot) to streamline operations. Foster a results-driven and customer-centric sales culture. Performance Tracking & Data Analysis: Monitor sales KPIs & conversion rates to optimize performance. Maintain detailed reports of leads, sales activities, and customer insights. Provide weekly and monthly updates to leadership with actionable insights. Expectations & Key Performance Indicators (KPIs) Daily Expectations: Reach out to all new leads within 24 hours. Log all activities in CRM. Share progress updates with the founder. Weekly Expectations: Analyze weekly sales performance Tackle bottlenecks & unlock opportunities. Drive 5-10 B2B outreach efforts. Monthly Expectations: Smash revenue targets. Achieve a stellar lead-to-conversion rate. Own post-sale engagement and satisfaction metrics. Present wins, learnings, and action plans. Who You Are (Skills & Qualifications) 4+ years of sales experience and experience in handling premium products, wellness, fitness, or hospitality sectors is a plus. Proven experience closing ₹5L – ₹50L+ deals — yes, we’re talking serious sales. CRM savvy (Odoo, Salesforce, or HubSpot). Strong negotiator with luxury selling finesse Team builder, leader, and motivator in a fast-paced startup environment Sharp with numbers, obsessed with optimization, and powered by data. Perks of joining Biotastic: Get rewarded for your hustle: incentives + stock options for top performers Be part of a future-forward brand disrupting wellness tech. Own the growth of a high-impact vertical—your wins directly shape our journey. Collaborate with a passionate, founder-led team that values autonomy and ambition

We, Biotastic Health Systems (Ice Code Recovery), offer innovative cold therapy solutions and red light therapy panels to enhance wellness. We are transitioning to Biotastic and introducing saunas for relaxation and rejuvenation. Located in Chennai, India, we are focused on providing next-level wellness experiences. You will turn customers into long-term brand advocates by delivering world-class support, proactive communication, and personalized wellness experiences. Key Responsibilities Customer Journey Optimization Own and enhance the entire customer experience cycle from inquiry to post-purchase. Develop educational content (onboarding guides, video tutorials, webinars). Implement customer feedback loops to improve products & services. Customer Support & Service Excellence Set up & manage multi-channel support (WhatsApp, Email, Calls, Social Media). Reduce response & resolution times by optimizing SOPs. Build a pre-written FAQ & response database to streamline common queries. Train & manage a customer support team to ensure 100% satisfaction. Retention & Loyalty Programs Develop a customer loyalty & referral program to drive repeat purchases. Track Net Promoter Score (NPS) & Customer Satisfaction (CSAT) to measure success. Identify customer pain points & collaborate with product & marketing teams to improve engagement. After-Sales & Warranty Support Implement a smooth returns, maintenance & warranty process for ice baths, saunas, and red light therapy panels. Work with the Product & Operations Team to ensure quick service resolution. Track product defects, return rates, and service tickets to enhance quality control. CRM & Data-Driven Customer Insights Implement & manage a Customer Relationship Management (CRM) system (HubSpot, Odoo, Zoho). Use customer data & AI automation to personalize interactions & increase engagement. Analyze buying behavior to predict & drive repeat purchases. Community Building & Brand Advocacy Engage with customers through social media, wellness events, and email marketing. Encourage & manage user-generated content (testimonials, reviews, transformation stories). Convert satisfied customers into brand ambassadors through influencer referral programs.

Key Responsibilities: Develop and Execute CRM Strategy: Design, implement, and optimize multi-channel CRM strategies aligned with overall business goals. Campaign Management: Plan and execute targeted email, SMS, and loyalty campaigns to improve customer engagement and retention. Customer Segmentation: Use customer data to segment and personalize communications and offers, ensuring relevance and impact. CRM Platform Oversight: Manage the CRM platform (e.g., Salesforce, HubSpot, Zoho), ensuring data integrity, performance, and integration with other systems. Analytics and Reporting: Track, analyze, and report on campaign performance, customer behavior, and CRM KPIs (e.g., CLTV, churn rate, open rate, etc.). Cross-Functional Collaboration: Work closely with marketing, sales, product, and customer service teams to ensure CRM efforts are consistent and effective. Customer Journey Mapping: Understand and map the customer journey to identify pain points and opportunities for enhanced customer experiences. Compliance and Data Privacy: Ensure CRM practices comply with data protection regulations