HR Trainer

Key Responsibilities:A. Training & Development

• Conduct induction programs for new joiners across all sites.
• Deliver training on grooming standards, hygiene, hospitality behavior, communication skills, safety, and job-specific skills.
• Provide F&B service training—serving etiquette, table setup, food handling, customer service, etc.
• Conduct facility management training—cleaning procedures, chemical usage, machine handling, safety SOPs.
• Prepare training materials, presentations, manuals, and checklists.

B. Skill Assessment & Performance Improvement

• Identify training needs through site visits, manager feedback, and performance data.
• Evaluate skill gaps and create training plans accordingly.
• Conduct refresher training for underperforming staff.
• Maintain training attendance, assessment scores, and feedback forms.

C. Compliance & Audit Preparation

• Ensure all statutory and client-required training (FSSAI, safety, firefighting) is completed on time.
• Maintain proper documents for audits: training calendars, attendance sheets, certificates, and photos.
• Train staff on compliance areas such as F&B hygiene, PPE usage, and safety protocols.

D. Soft Skills & Behavioral Training

• Conduct sessions on teamwork, discipline, communication, attitude, and conflict handling.
• Improve staff professionalism, customer interaction, and service quality.
• Train supervisors on leadership, shift management, and grievance handling.

E. Coordination & Reporting

• Prepare monthly training calendars and share with operations.
• Coordinate with site managers for training schedules.
• Maintain a centralized training MIS—site-wise, department-wise, and role-wise.
• Submit monthly and quarterly training reports to HR and management.

3. Required Skills & Competencies

• Strong communication skills in English, Hindi, and local language.
• Good presentation and public speaking skills.
• Knowledge of F&B service standards, hygiene norms, and facility housekeeping SOPs.
• Ability to handle large groups and conduct interactive sessions.
• Good MS Office skills (PowerPoint, Excel, Word).
• Strong observation and coaching skills.

4. Qualifications & Experience

• Education: Any Graduate; certification in training or hospitality is an advantage.
• Experience: 2–5 years of training experience in F&B, hospitality, housekeeping, facility management, or similar service sectors.
• Experience in conducting bulk training programs preferred.

5. Work Conditions

• Travel to multiple sites for training sessions.
• Flexible working hours depending on client schedules and operational requirements.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person