Pragathi IT Ads Private Limited

We are looking for Tele caller Executive who responsible for working with the team to achieve our goals. Relevant skills include strong communication, interpersonal skills, and the ability to understand client needs. for handling both inbound and outbound phone calls to engage with customers or potential clients . Key Responsibilities · Managing a high volume of calls, including answering customer inquiries, addressing complaints, and promoting products or services · Identifying and qualifying potential customers through outbound calls and follow-up interactions. · Building rapport with customers, providing product information, and addressing their needs effectively · Assisting in sales efforts by promoting products or services, cross-selling, and upselling to maximize revenue opportunities. · Fostering positive relationships with existing clients and building rapport with potential clients. · Maintaining accurate records of customer interactions, updating CRM systems, and generating reports · Addressing customer complaints, providing solutions, and ensuring customer satisfaction · Contributing to team performance by achieving sales targets and other key performance indicators. Required Skills: · Excellent verbal and written communication skills, active listening, and the ability to tailor communication to different personality types · A customer-centric approach, empathy, and the ability to handle customer inquiries and complaints effectively · Familiarity with CRM systems, phone systems, and basic computer skills. · Ability to prioritize tasks, manage time effectively, and handle multiple responsibilities. Qualifications: Education: A high school diploma or equivalent, with some roles requiring a bachelor's degree. Experience: Previous experience in a customer service, sales, or telemarketing role is often preferred. Language Proficiency: Fluency in the local language and English is often required Job Types: Full-time, Permanent, Fresher Pay: ₹10,827.54 - ₹36,530.88 per month Schedule: Day shift Morning shift Language: Kannada (Required) English (Required) Hindi (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person

Job Summary : We are looking for a skilled and dedicated Computer Hardware Engineer / CCTV Technician to join our IT infrastructure team. The ideal candidate should have hands-on experience in both computer hardware servicing and CCTV installation, ensuring smooth and secure operation of systems and surveillance setups. Key Responsibilities: Computer Hardware Support Install and configure operating systems, MS Office, and utility software on desktops/laptops. Assemble, maintain, and troubleshoot computer hardware and peripherals. Handle basic networking tasks including LAN cabling, switch/router setup, and Wi-Fi installation. Coordinate with IT vendors for hardware procurement and component replacements. CCTV Installation & Maintenance Install CCTV cameras, DVR/NVR systems, and related accessories at client locations. Conduct site surveys, cable routing, and mounting of equipment. Ensure proper configuration, alignment, and recording setup of cameras. Perform routine maintenance checks and troubleshoot technical issues. Provide customer support for surveillance system queries. Required Skills & Qualifications : Diploma or Degree in Electronics, IT, Hardware & Networking, or related field. 2 to 4 years of hands-on experience in computer hardware servicing and CCTV installation. Basic knowledge of networking and firewall configuration is a plus. Good communication and client-handling skills. Ability to work independently and travel to client locations if required. Perks & Benefits : Friendly work environment. Opportunity to work on diverse IT & security projects. Office located near Jalahalli Metro Station for easy commute. Job Types: Full-time, Permanent Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: Computer hardware: 2 years (Required) Computer operation: 2 years (Required) Computer networking: 2 years (Required) Language: English (Required) Work Location: In person

Job Summary We are seeking an experienced Accountant cum Tally Trainer with a solid foundation in accounting and a strong command of Tally software. The ideal candidate will be responsible for managing accounting tasks while also delivering Tally training sessions to students or trainees. Key Responsibilities Maintain day-to-day accounting using Tally ERP. Prepare financial statements, tax filings, and reconcile accounts. Conduct classroom or one-on-one Tally training sessions. Develop Tally course content, training material, and practice modules. Monitor trainee progress and provide feedback. Stay updated with the latest versions of Tally and accounting standards. Requirements Minimum Bachelor’s Degree in Commerce (B.Com) 2 to 4 years of relevant experience in accounting and Tally training. Strong theoretical and practical knowledge of Tally ERP. Good communication and presentation skills. Ability to manage accounting tasks and train simultaneously. Job Types: Full-time, Permanent Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Account management: 1 year (Required) Tally: 1 year (Required) ERP systems: 1 year (Required) Language: English (Required) Work Location: In person

Role & responsibilities Greet and welcome customer service Represent the brand with elegance, confidence and style Assist visitors in navigating the showroom Maintain in depth knowledge of brand and collection and customer service Support promotional events, brand launches or instore campaigns with active participation Collect and manage customer information for feedback, follow up or CRM inputs Assist with hospitality arrangements such as refreshments, seatings and guest handling Coordinate with sales staff and managers for customer needs and enquires Handle basic administrative task (Visitors logs, appointment scheduling etc) Maintain a clean, compost and poised appearance all the time. Preferred candidate profile Minimum 1-3 year’s experience in customer -facing role in retail, hospitality or events preferred. Strong customer handling and communication abilities Confidence in speaking and interacting with diverse clients Positive attitude and problem- solving mindset well-groomed, Presentable and Confident appearance Fluency in English, Kannada, Hindi or other regional languages is a plus Basic knowledge of jewellery or luxury products (if for showroom) Comfort with technology - tablets, CRM systems, etc. Flexible to work on weekends, holidays, or special campaigns Standing and interacting for extended hours may be required Job Types: Full-time, Permanent Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Jewelry sales: 1 year (Required) Customer relationship management: 1 year (Required) Luxury sales: 1 year (Required) Language: English (Required) Kannada (Required) Work Location: In person

Role and Responsibilities Greet and welcome customer service Represent the brand with elegence, confidence and style Assist visitors in navigating the showroom Maintain in depth knowledge of brand and collection and customer service Support promotional events, brand launches or instore campaigns with active participation Collect and manage customer information for feedback, follow up or CRM inputs Assist with hospitality arrangements such as refreshments, seatings and guest handling Coordinate with sales staff and managers for customer needs and enquires Handle basic administrative task ( Visitors logs, appointment scheduling etc) Maintain a clean, compost and poised appearance all the time. Preferred candidate profile Minimum 1-3 years experience in customer -facing role in retail, hospitality or events preferred. Strong customer handling and communication abilities Confidence in speaking and interacting with diverse clients Positive attitude and problem- solving mindset well-groomed, Presentable and Confident appearance Fluency in English, Kannada, Hindi or other regional languages is a plus Basic knowledge of jewellery or luxury products (if for showroom) Comfort with technology - tablets, CRM systems, etc. Flexible to work on weekends, holidays, or special campaigns Standing and interacting for extended hours may be required Job Types: Full-time, Permanent Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Jewellery sales: 1 year (Required) Work Location: In person

We are looking for a professional client specialist who manages and strengthens client relationships, ensuring customer satisfaction and retention. They act as the primary point of contact, addressing client needs, resolving issues, and providing support and onboarding new clients, managing accounts, and coordinating with internal teams to deliver exceptional service. Key Responsibilities Cultivating strong, positive relationships with clients through regular communication and personalized service Addressing client inquiries, resolving issues, and providing timely and effective solutions. Guiding new clients through the setup process, ensuring a smooth and positive initial experience. Maintaining accurate client records, managing account details, and coordinating with internal teams to meet client needs. Ensuring clients receive the highest quality service, coordinating with various departments to meet client requirements Working with sales teams to identify opportunities for upselling or cross-selling, contributing to revenue growth. Skills and Qualifications Minimum Bachelor’s degree/diploma in relevant field Minimum 2-3 years of experience in Client recruitment and Client relationship management. Strong verbal and written communication skills are crucial for interacting with clients and internal teams The ability to analyse situations, identify root causes, and develop effective solutions Patience, empathy, and a customer-focused mindset are essential for building positive relationship. The ability to manage multiple client accounts, prioritize tasks, and meet deadlines Familiarity with CRM systems, Microsoft Office Suite, and other relevant software The ability to identify sales opportunities and contribute to revenue growth Job Types: Full-time, Permanent Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Client management: 1 year (Preferred) Client recruitment: 1 year (Preferred)

Role & responsibilities Conduct Physical, chemical and mechanical testing for raw materials and finished products(e.g.,trasparency, inner/outer diameter, tensile strengthning, burst pressure, flow rate, thermal resistance). Operate and maintain lab requirement such as Vernier calipers, tensile testers, flow meters, FTIR, microscopes, etc. Document and analyse the test result accordingly to quality management systems (QMS) and Good Manufacturing Practices (GMP). Assist in product validation and verification activities. Participate in non-conformance investigations and provide technical insights. Ensure complaince with international standards (e.g., ISO 5367, ISO 80369, 1SO 10993) Prepare accurate lab reports and support internal audits and regulatory inspections. Adhere to laboratory safety protocals and maintain a clean, organized work space. Preferred candidate profile Bachelor's degree in laboratory Science, Chemistry, Biomedical Engineering, or a related field. Minimum 3-5 years of experience in a laboratory or quality control role preferably in a medical device or pharmaceutical industry famliarity with ISO 13485 and clean room/controlled environment practices. Strong understanding of quality assuare principles and testing procedures Proficient in microsoft office (especially excel); experience with LIMS or digital QC systems is a plus. Job Location: Saudi Arabia Perks and benefits Competitive salary based on experience Health insurance and other allowances Opportunities for professional developement and training. Job Types: Full-time, Permanent Ability to commute/relocate: Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you ready to work at Saudi Arabia ? Education: Bachelor's (Required) Experience: Laboratory science: 3 years (Required) Quality control: 3 years (Required) medical device : 3 years (Required) ISO 13485: 3 years (Required) Microsoft Office: 1 year (Preferred)